Worst experience. Preparer accepted to do our tax returns after a lengthy 2-week follow-up, which…read morein hindsight this should've been a clue not move forward with him. Such an ordeal to even get any response on the status. Call the office, female answers, asks for your name, comes back on the phone to tell me he is with a customer- happened numerous times, and explains for me to email him and he will respond. Well, that didn't happen either. His communication is nonexistent. No emails, no phone calls. We finally removed ourselves from his convoluted situation. And guess what, he immediately responded within 5 minutes on email; he was probably so relieved. Unprofessional. Inefficient.

Great service ! Great communication ! Would recommend to anyone being audited ! Helpful & easy !…read moreGreat working with !

We've been going to Lynette for almost six years now and each time have come away with confidence…read moreand assurance that our taxes were filed properly and accurately! We actually got lucky to see her as at the time she wasn't taking new clients but took us because of a referral that was made from a long time client of hers. She electronically files federal and state taxes for you and provides you with advice to optimize your future earnings. She's timely, efficient and very thorough! There is a base rate for her to file your state and federal taxes and each additional form than she files is an additional fee. It's the peace of mind know that our taxes are filed correctly that is priceless! Knock on wood we've never been audited.

This business does not answer the phone. Not a real accountant. Skip this business. Poorly managed.read more

They have done our taxes a few years now. Always been happy with the service. If you need a new…read moretax person check them out!

Knowing Tamilyn was a blessing in sky. it been over 20 plus years with Tamilyn E Masuda, CPA, Inc…read more always get it done all these years.

Love Jack! Been going to him for years and was referred by my father. He is incredibly patient and…read moreexplains things clearly. I love his availability and willingness to help. He is quick in his response time and thorough. Highly value his services and would definitely recommend him.

I would like to give Jack Chen 5 stars for his help and advice on my taxes. I recommend his…read moreservices to anyone seeking a CPA. Added plus, his office is located in Kaneohe with parking.

I had to take over doing my in laws tax returns for the past couple of years, so I went here since…read morethat is who had been doing their taxes in the past. Worked with Jean who was so helpful and friendly. She made it so simple for me, even though it was kinda last minute.

Brian and IMS, LLC came highly recommended by someone we respect, love and trust. What a BLESSING…read morethis recommendation has been for us as we have been praying for years for an amazing CPA!!!! Professional, kind, knowledgeable, compassionate, patient and committed to helping us see our tax goals accomplished, Brian and his crew are absolutely a gazillion stars rated. They operate with so much ALOHA. We will recommend IMS to all of our friends, ʻohana and especially fellow entrepreneurs. MAHALO NUI LOA, Brian and IMS, LLC! We are so grateful you are our CPA FIRM!

From the owner: IMS is a forward-thinking accounting firm, providing our customers with the state of the art…read more accounting softwares, tax information, financial consulting and business operations solutions.

Tricia gives excellent expertise and is very kind and patient…read more She is very detailed oriented and knows the complexities of taxes for a self employed person.

Quick , easy and affordable. I will definitely use them again in the future. Super friendly and…read moreprofessional

The response from H&R Block customer service is a bunch of BS! I called the number, and it's for…read moresetting up appointments. They seem to just want to take your money and they don't care about you or your opinions. Their "response" is just for show. They're acting like they want you to help rectify their bad service and bad reviews.

Tax time can be frustrating and stressful for some, but with the services provided by H&R Block it…read moreis just another worry free annual responsibility that we need to take care of. My wife and I have always processed our taxes here and will continue to do so. H&R Block has consistently provided quality and affordable services for us. With many seasonal locations throughout the Island there should be one conveniently located nearby during tax season. Some of the most impressive attributes of this business is it's thoroughness and very friendly associates that insure you that you are getting the best for your hard earned cash and backs it up with a guarantee. They even give helpful tips and suggestions on how you can pay less taxes and keep more of your money in the future. If anything you will always leave here with peace of mind and a great sense of relief that you've made the deadline ! Over the past years we've managed to get the same awesome H&R Block associate( Brian N.)....it's like having your own personal CPA. And H&R Block will represent you on any tax audits.

I never in my life thought I'd file for bankruptcy -- especially because I've always had a good…read morecredit score and always made my payments on time. I felt ashamed at first and honestly didn't know what to expect. From the very first meeting until now, every single person I've spoken with at Blake Goodman, PC has been welcoming, compassionate, and understanding during one of the hardest times in my life. Their entire team brought light into such a dark situation for me. These guys truly know what they're doing. They handle EVERYTHING. What impressed me the most is that they don't just help you file -- they genuinely want you to thrive and become better financially moving forward. They even provide a course that teaches you how to better manage your finances and rebuild. They take over the stressful collector calls, explain every single step of the process, walk you through what each document means, and prepare you for what to expect during judgment. They make something that feels terrifying feel manageable. I've been dealing with physical illness, severe depression, and anxiety to the point where I barely even text people back anymore. I recently went through a painful breakup after being cheated on, and honestly, I haven't truly smiled or laughed in almost a year. Before my appointment today, I was in a very dark place emotionally. Then I met Vai and Nicole. They were so organized, informative, professional, and most importantly -- compassionate. They treated me like a human being instead of just another client. I genuinely had to fight back tears because it's been so long since I felt cared for or even laughed. For the first time in a long time, I left feeling lighter. Vai and Nicole truly made an impact on my life today, and I will forever be grateful for them and this entire team. They made this whole transition feel so smooth that I literally joked, "Y'all gotta charge us more!" lol. Thank you again for everything.

I'm incredibly grateful for the support and guidance I received throughout my Chapter 7 bankruptcy…read moreprocess. Filing for bankruptcy was something I never imagined I would have to do, especially at my age. After becoming sick and being unable to work for almost two years, I struggled to keep up with my credit card debt while also going through a very difficult time emotionally. The entire team was patient, understanding, and incredibly helpful. They walked me through every step, answered all my questions, and reassured me whenever I felt overwhelmed. Even though my situation made the process take longer than expected, they never made me feel rushed or judged. They made everything feel much more manageable than I expected. What I really appreciated was that they didn't just help me file for bankruptcy and leave me to figure things out on my own. They provided the required financial courses and resources to help me better understand how to manage my money moving forward. They were also very thorough with communication and always provided clear lists and instructions of what to expect, what needed to be done, and what the next steps were. Having that guidance made the entire process feel organized and much less overwhelming. I was honestly very nervous in the beginning because I couldn't see a way out of the debt I had accumulated. Their reassurance and guidance helped me realize that I could get through it and that there was still a path forward for me. I highly recommend them to anyone who may be considering bankruptcy. If you're feeling scared or unsure like I was, know that you don't have to go through it alone. I'm so thankful for their compassion, patience, and support throughout this experience, and for helping me start this new chapter with a fresh start.