I have never spent so much time with a pcp! Great listener, very detailed and organized. I…read moreespecially loved the paperwork at the end of the appt reviewing the plan.

The care did not seem naturopathic to me. This is MD Western medical care. If you are looking to be…read moreprescribed medications for symptoms you may have, like an MD would to manage or mask them so you may get results, then this would be the place for you. The doctor was very nice, but definitely not what I expected at all. It's just not for my family, though. I wish them the best.

Care of Quality. Front desk staff is really nice and Dr…read morePatel is awesome. Highly recommended for this practice.

The Dr, nurses and all staff were very friendly and welcoming…read more The Dr was great at listening to my questions, medical history and concerns. He was very conscious of what would be covered by my insurance which is very appreciated. I also loved he recommended vitamins vs spending money on unnecessary additional testing or work. Great Dr I'm very happy I found this place!

What to say about this place. Stepped on a dirty diaper getting out of the car. Used needles…read morevisible on sidewalk. No thanks.

I can't say enough about how amazing James Copley is. He's always so attentive to my needs, and I…read morefeel completely comfortable and open during every visit. James truly cares about his patients, and it really shows in the fantastic care I've received from him. The staff is just as great, especially Kassandra - she's amazing! If you're looking for someone who genuinely cares, James Copley is your person!

I've been going to this medical center for a few years and always received very good care from both…read morefront office staffs and the care providers such as Darlene, the phelmologist, Michelle Barnett, NP, Dr.James Nichols.

I've been a patient at AFM for over 20 years! Each provider in the office is incredible! Great…read morecompassion and bedside manner! If you're looking for a new PCP, look no further because they are great!

Very disappointed. Dr. Was very nice but not at front ladies. Terribly rude and not knowledgeable…read more I choose him as primary it was big mistake. Alex / nurse was very good. After unnual physical check up I'll go look better office.

After being fairly happy with Dr Abdul Azeez for the past few years, disappointed to have had a…read morevery negative experience. In an attempt to get my birth control, which she has prescribed for years, refilled, I was informed rudely by the admin staff that it could not be refilled without an appointment. I asked for one month prescription to hold me over while I scheduled an appointment and was told no. I explained that I didn't receive a reminder or prompt to schedule so I didn't realize I was due for an appointment. Admin staff again rudely said it would not be prescribed until I had an appointment. I asked when the doctor was available and was told she is leaving town for two weeks the end of this week. I again expressed concern about that, was put on a long hold and then told the Dr would see me the next day before leaving town. While I appreciate them offering an appointment, it's not easy to clear my work schedule last minute. Disappointments: -Denial of even a one month bridge of my birth control which has been prescribed by her for years. -No reminder or alert that I was due for my annual exam which was going to be required for the refill. -Only one day available (the next day) to get me in for said appointment within the next 2 weeks. -And incredibly rude admin staff who did not seem empathetic to the situation.

I believe I was treated with WANTON DISRESPECT AND MEDICAL OFFICE INCOMPETENCE. I gave them ALL of…read moremy Medicare and Supplemental information when I made my appointment with Jaron Fischbeck 5+ WEEKS AHEAD OF TIME. My old PCP retired, and I had vital prescriptions about to expire. Kachina Family Medicine called, and THEY CANCELLED 2 DAYS BEFORE MY APPOINTMENT! They said, "Fischbeck won't accept any 'new' Medicare patients." They admitted that some of his current patients are on Medicare. They said "We made your appointment by mistake." WAIT, WHAT?!?! I ended up running out of one of my important medications because of their seemingly unyielding Medicare discrimination, and apparent complete lack of any caring about what they were doing to me. I pleaded with them about my need to see Fischbeck, even if only to renew my prescriptions, but they seemed to completely lack any care, empathy, compassion, or understanding. Ironically, those are the very qualities that I want to see in my doctor! ADDENDUM 1/4/2026: Jaron Fischbeck called me this morning. He seemed very intense, defensive, and then argumentative. I did not use any profanity or vulgarity, but shortly thereafter he hung up on me. Frankly, I don't even know why he called. I have never known any medical "professional" to appear so selfish, rude, and frankly childish toward me.

Very disappointed with this facility and care. It is very appareant that they are only in business…read morefor the money. Will not refill a prescription unless you make a "prescription appointment". Scheduled a physical and medication review and when I arrived the receptionist checked me in and then slapped a piece of paper on the counter and told me I needed to sign it. This paper was to tell me that no new issues could be discussed at my physical. Is that not what a physical is for is to check on current health, discuss conditions that may or may not be important and devise a plan to address? At least that is what I thought it was for. But it I want to discuss the chest pain i am having i need to schedule a separate appointment. Sorry but billing and extra appoints to make money is not how I want to be treated.

Ive been coming here now for a few years. The office staff is always so nice and helpful. Dr…read more Fischbeck is great, great personality and makes sure to go over everything on your visits. It's hard when you're trying to find a new doctor and I'm glad I found this practice.

I am writing this as a long-time patient (18+ years) of Dr. Fischbeck and the entire Kachina Family…read moreteam. I can attest that the quality of care provided here is nothing short of outstanding. Every interaction has been positive. The clinical staff, including all the Nurse Practitioners (NPs) and Physician Assistants (PAs), deliver consistently excellent care. Dr. Fischbeck, in my experience, is magical; he has a remarkable ability to correctly and swiftly diagnose significant medical issues, and his judgment regarding necessary specialist referrals is always spot-on and deeply appreciated. Beyond the medical expertise, the operations run flawlessly. The office staff is super nice and helpful on the phone and in person. I have never had an issue getting a same-day appointment when urgency called for it, and the added convenience of an on-site blood lab is incredibly helpful. I have the utmost confidence in this practice. I feel I am always in the best possible hands at Kachina Family, and I highly recommend them to anyone seeking exceptional primary care.

I have been coming to this location before it was part of Phoenix children's and I have to say I…read morehave an amazing experience every time. The staff is very friendly which is important when dealing with children. There is also a front staff member named Ganine that is absolutely amazing. She is so helpful and doesn't mind taking extra time to get information to me. I feel there have been so many times when I arrived worried about my kids and she has honestly set my heart and mind at ease. She will never treat you like an annoyance or like your questions don't matter. I appreciate her so much and hope she stays forever!!! Overall top notch service. *Uploaded to google but had to add here as well

Nice Doctors, but not very timely appointments. All paperwork was completed online and we showed up…read moreearly and still had to wait 45 minutes.

Have been patient for many years now and cannot say enough about how Great Dr. O is. Patient, Kind,…read moreCaring, Thorough PLUS his Staff is also Great. I find his manner to be not rushed but efficient...he is almost always on time and knowledgeable about me!

I was told by Dr O that he would not treat my kind run far away from here and make sure you check…read moreyour billing they make big mistakes

As a kid, I don't think to get a primary care physician. As an adult. I recognize I probably…read moreshould. And like so many I didn't go to the doctors until I had to. When I did I went to Primacare. If you ask me I wouldn't go to any other place , after the first visit, I decided that Primacare was going to be the place that would take care of me. I've chosen Primacare to be the house of my primary care physician. I've been going to them for years and have been listened to, cared for, and any opportunity I can. I recommend them to everyone. I've seen all the doctors that work with Primacare, specifically in this location, and everyone is so kind, considerate, and just wonderful people. Seriously. If you need a primary care physician this is the place for you. 10/10 100% care love them.

I wanted to add to my first 5/5 review and say that I've continued to love it here…read more Last week they were able to answer my question quickly and I wanted to thank the evening Friday staff Hannah and Emma, and Dr. Hannah, for their exceptional and fast care Thank you all!