I paid for lab work to check hormone levels during my early pregnancy (advanced maternal age, noted…read moreas 'high-risk'). The results, which showed low levels, took 2.5 weeks to be reported to me. I only received them after repeatedly following up/hounding her office. When I finally connected with Dr. Tizio, she explained that she had been busy and got carried away with other things. She then prescribed hormones based on those results. The long wait caused me significant anxiety, stress, and worry about my pregnancy during a critical early stage. Communication and timely follow-up are essential in this situation. When I raised concern over lack of care and follow through during such a critical time, her exact words were, "I wish you well, and I hope you're able to get the support you need." Care fell below standards.

I came in and was taken to almost immiedietly , although I did have an appointment set. The doctor…read morechecked me out , took vitals , and gave me a prescription for my sickness. Hopefully they will stay around since it is affordable and close to my house! My entire visit excluding prescriptions was $55 because I bought a probiotic from the doctor to go with my antibiotic. Thanks! Don't miss out on good treatment at a good cost :)

My experiences at my last doctors office had all been incredibly frustrating & bad with the…read moreexception of NP Lauren Blitzer. Thanks to a helpful review under my previous doctors office, I was informed that Lauren had moved to this office and was able to follow her here. I have never received such compassionate & helpful care before in my life. Lauren Blizter is hands down the best NP I've ever seen. She is so warm, helpful, efficient, and has provided me with the best care I've ever received in a medical setting. I was sad to hear she was leaving this office but I will be staying because everyone in this building is also incredibly kind and helpful. I always feel seen, heard, and respected. I know that when I come here I will be treated right. To emphasize the level of care this office provides: During one appointment, I was sitting in their lobby waiting to be seen when I got the news that my dog had died. Embarrassingly, I was a mess and couldn't stop crying. Every person that interacted with me in the office was so sweet and understanding and went out of their way to comfort me. Dr. Paige especially was so incredibly kind & comforting. She told me about all of her dogs that she's loved & lost & let me know that they're up in doggy heaven waiting to welcome my pup & protect/look after him. A few days later, I received a card in the mail from Sun Lakes Family Physicians saying sorry for your loss. Everyone in the office signed it and left a heartfelt message. It truly meant the world to me. This is an office that genuinely cares about the wellbeing of their patients. I couldn't recommend it more.

The best 'bedside manner' in a professional setting,,,, Lauren is the BEST!!! Scheduling is a…read morebreeze! Kind and caring front office

Patient for 9 years. Disabled permanently. Kicked out of practice for missing 2 appointments…read morebecause I was on oxycodone and it was hard to wake up. Now I had to get another pcp. And I cry at every doctors apt so now I have to cry to a man in Gilbert. Other than that, I liked going here for 9 years but getting broken up with was NOT COOL. After 9 years. Sad. I cry. Still depressed about it. Norma is smart but she shoulda made an exception for me because I am so disabled and she knows my entire life. I was going there since they opened I think. So I should have gotten an exception. Seriously. I asked for them to change their minds and they did not. I was also not warned at all! They said they did but they did not. I didn't know until 2 months later. I will miss all the girls who work there.

Office manager is extremely rude. Doctors are never available. Appointments run very late. Staff…read moreis rude and tells you if you don't like the wait find another doctor's office. I'll do just that! Stay away and find another office.

Dr Ross is more than just an excellent physician. He is caring and kind and LISTENS to his…read morepatients. I never feel rushed. His staff reflects his high level of patient care and professionalism. I wouldn't go to anyone else. If there were TEN STARS, I'd award them all ten.

Dr Ross and I had differences and rather than calling me and talking things out, he cancelled my…read moremembership. He is a good doctor but every time I talked with him, no indication was given him of his unhappiness with me.. Stay away

I had a great experience and thought the NP cared and seemed compassionate and then waited over a…read moremonth for a call with results and that was a call because I called to complain I hadn't received my results! Not only that, I received an insanely high bill, with a breakdown of all these fees and codes that were billed. I went there requesting blood work for feeling off and then got such a high bill when I should have only had a copay. Beware of seeing any of the nurse practitioners at this office. This is now the second time I've had to deal with this. My husband went in and saw the other new NP and sure enough his bill was also 80+ dollars. I've had great experiences not dealing with billing issues when seeing Dr Burrell though.

Our care at Greenfield Family Medicine started off really well (a little over a year ago). In the…read morerecent months, my parents have been working on getting the care that my father needs. Every interaction, whether phone call or personal visit, was met with hostility and unprofessionalism. Especially from Melissa at the front desk. She is the most rude and unprofessional receptionist my parents have ever encountered. From dismissive and condescending remarks to dirty looks when my parents would enter the office. My family has been given the run around with this office. When my dad met with the Physician's Assistant - David, he was condescending. My father just wanted to make sure he would be getting the correct care he needs. Instead of listening and having a good bedside manner, he dismissed my fathers comments and concerns. Since the depart of P.A Shane Milliron, the entire office has gone down hill. When Shane was there, my parents were met with compassion and felt heard. I am not one to leave a review but this has been the most disappointing experience from a doctors office any of us have ever been through.

The people who work here are just awesome. It is a breath of fresh air coming to Keystone. They…read moreare so kind and really know what they are talking about. It is a wonderful experience, compared to the regular doctor's offices that most of us have gone to our entire lives!

Great place! They have FREE meet and greets! That right there took us by pleasant surprise! Upon…read morewalking in the office , the energy is so nice and welcoming. The staff seems like a little family, super sweet, supportive and helpful. Doctor Randall is off the charts amazing with over 10 years of experience with children. We felt extremely comfortable talking with her and highly recommend anyone who is looking for a more holistic way of healing to come here.

The providers are top notch. I've been a patient for 8 years or so and my child has been a patient…read morefor maybe 6. We always get the best care and follow-through. But whoever is handling the billing lately is so rude, am not sure what happened. Maybe they outsourced it? I've never had an issue until recently. I called to clarify a charge that didn't seem like it was coded correctly. The person I spoke to on the phone was obviously busy with so many other things in the background and seemed annoyed and said she'd pass along my concern. I asked in the app and the person who replied was extremely rude as well, when I was just looking for clarification. Apparently a Saturday appointment triggers an extra $87 charge as "after hours" even though that was never disclosed and it shows on the website that they are opening alternate Saturdays (again with no mention of it being an extra fee or extra hours.) It wasn't an emergency and we didn't need to go on a Saturday. I just think that it should be disclosed somewhere that an extra fee will be incurred. My first inquiry in the app received a very patronizing "non-answer" to my question. The AI in the app is great but it doesn't handle billing. AI isn't always helpful but at least it's not rude or insulting. After the back and forth, I logged in to pay the balance that I should not have owed, but I chalked it up to a lesson learned. It showed zero balance. That was a few weeks ago, and today I got a bill in the mail showing the outstanding balance again. The providers and the quality of care are amazing. I just felt insulted the way I was treated by the billing people, and that's left a bad taste in my mouth. I would definitely recommend One Medical but be warned that billing might be a hassle now that I guess it's being handled by new people.

One Medical is an interesting place to review because... it's not a restaurant, and it's not an…read moreentertainment place. But it's a place you go to see a doctor. And in the spirit of Yelp... I review everything. Including... walk-in doctor's offices. So, I'm a One Medical user, and I've used it for about six months. This is my home location, and I'm definitely a fan. One of the main things I like about it is how you can get labs done by just walking in anytime. You don't need an appointment. You just walk in and wait. If there's a line, they can give you a time to come back. Or, if there's no line, you can just sit in the waiting room. It's very nice to have a lab on site, and you don't have to deal with the whole Sonora Quest adventure that a lot of us Arizonans deal with. I've seen two nurse practitioners there. Both of them were helpful. And not only did they show good bedside manner--if I'm able to use that term, despite not actually being in a hospital bed--but they also were quick to respond to my messages on the app. The service here is painless. No pun intended. It's easy to make an appointment. Their app is very well-designed. And this location is clean and friendly. I would recommend One Medical if you're looking for a simple primary care experience.

The front desk staff were friendly and set the tone. I saw Dr. Porvaznik this time and he really…read moretook his time listening to me. I feel badly that I presented a couple different issues instead of one but really needed some new meds. Thanks to him I'll be able to try them and see if they help with my problem. I've also seen Dr. Gunn and Jones and they're very good too. We've been going to MFP since we married almost 41 years ago. So I think that says something.

I am a newer patient here and have to say that I have been LOVING my experience so far! The office…read moreitself is very clean and well-kept, and the staff are always very friendly and helpful. My Nurse Practitioner, Jennifer Smith, is incredibly kind and knowledgeable and never makes me feel rushed when we meet. She takes the time to listen to my questions and concerns and treats all aspects of my health. I never have difficulty getting appointments scheduled and they're always very accommodating. You can also get GLPs in person there as well which is cheaper and easier than having to drive to another pharmacy to get them, as well. Highly recommend going here if you're looking for a great family practice physician!