In Ohio for a week, was craving a big salad, found this place on google and I'm glad I did. It's a…read moresmall business u can tell they are still setting things up, but the salad was delicious. I love how many toppings were available and dressings. My friend had the Caesar salad wrap, he said his only suggestion would be to mix up the salad and then put it in the wrap, instead of layering it so every bite has dressing in it, but aside from that no notes. The service was great, a little wait time for the salad but not complaining. Def go check it out !

I gotta say I enjoyed my meal better than I expected to. Both my husband and I got salads - he…read moregot a meal w/the fries and I opted for just the entree salad. The fries were a bit underwhelming (I had just a few of them) but edible. We both really enjoyed our salads .. I had a make your own while my husband got one from the menu descriptions. I asked for mine medium dressed but thought the dressing was a little heavy handed - but again edible if not just a little soggy. The apple cider vinegrette was the dressing on both of our salads and it is incredibly tasty. The lady that assembled my salad seemed as if she would have rather I did my thing via the kiosk than having to actually interact with me which is why only 4 vs 5 stars. But - all in all we do plan to return someday.

For the second time in a month I got home to eat my food only to discover that my wrap was not…read moreprepared as requested. I specifically asked for no cheese yet as I examined my wrap there was cheese present. This is unacceptable. I don't know why it is so hard to get the order correct. At this point im going to reach out to their Corporate Office. The mistake I made was not checking my order before I left. Thats on me for assuming that staff is competent enough to get it right. Don't trust them!

Stopped by for a quick brunch and once again, it was a solid meal! We appreciate the quick service…read moreand delicious food

We have been loyal customers since your grand opening and have consistently had excellent…read moreexperiences. We have recommended your restaurant to many people, especially praising your salad bar for its freshness, quality, and variety. We've also ordered the AYCE fish fry many times -- including nearly every Friday during Lent last year -- and it has always been crispy, well‑drained, and never greasy. This visit, however, fell far below the standards we have come to expect. From the moment we were seated, the experience was noticeably different. The hostess did not ask for drink orders, which has always been standard. Our server -- slightly heavy‑set with a long black ponytail -- appeared disengaged and gave the clear impression that she did not want to be there. We confirmed with her that the AYCE fish was $12.99 and included all‑you‑can‑eat soup and salad, exactly as we were told earlier in the day when we called. Her response was, "She always tells people that, but it's one trip." Despite the inconsistency, we proceeded and requested the fish extra crispy and well‑drained. We waited at least 30 minutes for the first round of fish, even though only two other tables were occupied and they already had their food. When the fish finally arrived, it was extremely greasy, not crispy, and the bottoms were completely soggy. When we pointed this out, the server simply said, "I told him," offering no apology, no concern, and no attempt to resolve the issue. She took the fish back to have it remade. She returned shortly after and removed our sides without explanation. The second order of fish was still dripping with grease. Grease was visibly pooled in the breading, as if it had come straight from the fryer without being drained at all. We asked another employee if she was the manager. She said no but asked what was wrong. As we began explaining, the manager, Heather, approached. At that same moment, the server stood behind me and said, "Oh, they're not happy with that either." Heather also showed no empathy, no apology, and no effort to correct the situation. Her demeanor was irritated and dismissive from the start. We told Heather to remove the fish from the bill. She agreed but insisted we still had to pay for the soup and salad. She then brought a bill for nearly $30, charging us for AYCE soup and salad even though we each had only one cup of soup and one small salad. When we questioned this, Heather became visibly annoyed and said she would instead charge us for a side salad and a cup of soup. We explained that the fish has never been like this before. Heather's response was, "Then go out to Madison, they have the same fish there." This was unprofessional and completely unnecessary. When we went to pay, we informed Heather that we were veterans. She applied the discount to only one meal. When I told her I was also a veteran, she said, "Oh, you're a veteran too? Well, I need to see ID." This was disrespectful and unnecessary, especially after she acknowledged she recognized us from previous visits. My husband was wearing a veteran jacket, yet she still demanded to see his ID as well. Heather then brought up the fish again, stating it "looked perfectly fine" to her. When I explained the amount of grease on the napkin and on my hands, she dismissed it, saying, "It's deep fried, there's going to be grease," and repeated that it looked fine. As I calmly explained that it had never been served this way before, she told me I was "getting out of control." At no point did I raise my voice -- I was simply explaining the issue. After that comment, I stepped outside while my husband finished paying. He later told me that Heather was speaking about me in front of him to another employee, again calling me "out of control," and told the server she wasn't getting a tip. It is clear that something has changed. The friendly, attentive, welcoming atmosphere that once set your restaurant apart is gone. The staff now appear disengaged, unprofessional, and uninterested in providing quality service. We no longer see any of the kind servers who made dining here enjoyable. We are extremely disappointed by how this visit was handled from start to finish. We hope management takes this feedback seriously. We have supported your restaurant since your grand opening, and we would like to feel confident returning -- but based on this experience, that is not possible unless significant improvements are made.

I always love coming to Pulp when I'm in the mood for a smoothie with all the fixins. Today I got a…read moreblended Acai bowl. It has strawberries, blueberries, and mangos blended in with the acai berries, and then you can add up to 3 toppings. I added bananas, granola and honey on top. I definitely should have skipped the honey, as they add so much, it kind of takes away from the idea of a less sugary meal. At least it's mostly natural sugars. My bowl was good, minus the excessive honey. It was also a little soupy, so I tried to eat it fast. The granola was delicious. This location is always pretty cool. Rarely is there a long line or wait time. Today did take a little longer as I think the person serving me was new and not as comfortable with making each item. She had some guidance from a more seasoned employee. The location is clean and really big, although they don't really have too many tables for eat in.

BE Smoothie has got to be the best smoothie cafe I've ever been to!…read more Most smoothie places either do one of two things. Either they don't blend the smoothie well enough and you get ice grits, or they blend the smoothie too much and you get watery juice with very little ice remaining. But not here! They perfectly blended my smoothie to the point where it was silky smooth while still retaining a frozen consistency. On top of that, the smoothie was extremely dense and packed with fruit. Overall, I would highly recommend BE Smoothie. If I lived in the area, this would definitely be a place I would regularly visit.

Not friendly older women, the younger girls are kind and helpful. When my order was "done" it was…read more curtly announced, no "goodbye or thank you." I walked out, almost ready to comment on the rudeness but I didn't. Then I arrive home and I'm missing part of my order. When I called back their response was "I would offer to deliver but we don't do delivery" Poor service, don't even care about what the food might have tasted like.

I forgot to take a pic of the food that I ordered which was a shrimp basket and onion rings which…read morewere both delicious. I also ordered the tater tots which would have been delicious but they were overcooked, other than that the service was great.

The food was amazing and the waitress was very nice considering multiple people was trying to order…read moredrinks & she was the only person in there, she still took great care of us and was very friendly and quick! would make the trip just to come back to this place The atmosphere was very laid back and not too overpacked which i love. A great hidden gem. (food was pretty cheap too considering the burger was bigger than my head)for a meal between my fiancé and I we only spent 35$ and he got a pizza.

This place is an amazing addition to the Mentor area!! I'm excited we are getting more healthy food…read moreand smoothie options. The vibe inside is so nice and modern with upbeat chill music. I'm very happy to see they offer dine-in for people who are not scared of dining out of the house. The staff is very friendly and was very helpful in explaining how to get a free smoothie if you download the app for the first time. We got their Turkey Avocado and Cilantro Chicken wraps and they give you free salsas with any wrap, which tastes very fresh. We also got their Columbian Plus smoothie and it was a nice balance of flavors and not too sweet like Pulp can sometimes be. They use much healthier ingredients also, for example they make their own peanut butter instead of using Skippy which is not healthy at all like at Pulp. I'm excited to try out their other smoothie, wraps and salad options. We will definitely be back and this will be our go-to smoothie place from now on!

Good service and great tasting smoothie. Would definitely go there again and try something new.read more

I visited here while having lunch with a friend. First off the place has a great ambiance when you…read morewalk in, from the lighting to the decor. Even the bathroom was cute and clean. We were greeted as soon as we walked in. The service was great and the food was delicious. I had the teriyaki wings and they were really good ( just ask for sauce in the side cause it's thin and you will need more). I ordered a side of kimchi as I never had it and wanted to try it...delicious. It through me off being cold, but I guess that's how it's supposed to be served. My friend said her burger and fries were really good...I stole a few fries and they were good. The drinks were good and strong. I would definitely recommend this place, and I will be going back.

I am extremely disappointed with the customer service I received at Golden Tavern…read more My coworkers and I have patronized both Golden Tavern and the China Sea restaurant/bar owned by the same owner on multiple occasions. We have even hosted at least two company events there in the past. Despite consistently slow service and other issues, we continued to support the business. Unfortunately, this latest experience has ensured that we will not be returning. The issue began when I noticed I was being charged $8 for a margarita, an additional $6 for an extra shot, and a further $3 upcharge for top-shelf liquor. The alcohol I ordered was 1800 Tequila, which is generally considered a lower-tier tequila, so I questioned the upcharge. When I spoke with the owner, she initially responded by saying, "This is a business," but then indicated that she would adjust the bill. However, after I walked away, she sent her daughter to inform me that she had changed her mind and would not be adjusting the bill after all. Had she simply been upfront and honest from the beginning, we likely would have accepted the decision and continued our evening. Instead, she chose to avoid the conversation entirely. When I asked to speak with her again, she remained in the back and would not come out to address the issue directly. To make matters worse, I later overheard her speaking negatively about me to an employee, apparently believing I could not hear the conversation. This situation was never really about the $3. It was about honesty, professionalism, and customer service. The way this was handled was disrespectful and disappointing, especially considering the amount of business our group has brought to these establishments over the years. Customer loyalty is earned through transparency and respect. Unfortunately, this experience demonstrated a complete lack of both. As a result, neither I nor my coworkers will be returning, and future company gatherings will be held elsewhere.