This place helps you not purchase and store a lot of tools you can't afford or don't need more than…read morea couple times a year.

Will never do business here again. We own two business and will need trailers often but will take…read moreour business elsewhere. Rented a trailer. Had a blowout over an hour away. No spare tire on the trailer it was over an hour away. Get the spare on and it about blows because the trailer is not functionable. Had to pay $350 to have the trailer towed back. A 3 hour day turned into a 13 hour day. They put the wrong trailer on the paper work and then changed it to the right one afterwards. Front desk lady was making snobby comments and rude. Then they only wanted to pay for the flat and not the tow. So were out $350 for a trailer that wasn't even drivable with any load. Highly recommend taking your business elsewhere.

Took my kubota in for maintenance got it back quicker and fee was exactly what they said been in…read morebefore to a tire back on the rim and they didn't charge me anything great service people and Intake people

Called yesterday to check if a Kubota RTV was in stock. Was told that it was but they would not…read moresell it to me because I was not from the area. I called Kubota corporation and they said that there was no rule for that. Was also told that they would give me a call back after they verified if they could sell to me. Drive down there and was told they would not sell. Terrible professionalism.

Do not rent anything from this place. They are a Scam. They tell you can rent stuff from them on a…read moredaily basis. That to me means 24hrs, 1 full day, but instead they figure daily rental is 8hrs anything over is considered another days rental. They seem to never mention this little catch and just extract the money out of your account because they do not accept checks for they know they are a bunch of CROOKS! They never call or ask permission to extract your money, they just take it. Stay clear of this horrible place. There are more LEGIT rental places than this. I'm sure they will be out of Business before to long and I can't wait. For your information my Final Bill was well over $1000 and should have been around $650. Big difference especially when you are doing the work yourself and trying to save MONEY! NEVER AGAIN!!!

This place has a lot of new equipment to rent at reasonable rates. They treated me fairly in my…read moredealings with them. Stacie is always friendly and helpful with any questions I have concerning my rental period charges and the items. They also deliver and pickup when needed.

Very disappointed in their customer service. I have been using Gerken (used to be Croft) for many…read moreyears and my dad used them for many years. But today I got taken to the cleaners. They literally stole $486 from me. Here is what happened. I rented a trencher for $195 a day on Friday afternoon at 4:00pm with the plan to get it returned the next day by 4:00 since that is what time they close on Saturday. Unfortunately I could not get it cleaned, filled with gas and back to them by 4pm. I was about an hour too late. So I took off work on Monday morning to return it first thing at 8am Monday. When I got there I was told I would be charged for 2 extra days???? Well someone cant add because it was actually only 1 day and 16 hours. But here is what will keep me from using or even recommending Gerken ever again. If I returned this on Saturday at closing, they would not be renting it again until Monday morning any ways. Plus the hour meter shows I only used it for 1.8 hours. So a good company with good customer service will take all things into consideration and only charge maybe 4 hours extra or 1 extra day. Which I would have been fine with. But I can see that Gerken is not concerned with pleasing customers. they are concerned about making money. Thats why not just this Gerken but any Gerken will not be seeing any more business from me or anyone I know. Enjoy the extra $486

From the owner: Croft Rental offers a wide variety of rental equipment services and also does equipment repair. We…read morerent construction equipment, bobcats, trenchers, air compressors and towable lifts. We are also an authorized Stihl dealer. We also provide a full line of trailer sales and are a leading service provider for trailer repairs in the area. Call us!

The staff was so nice and helpful! I decided at the last minute to rent a bigger vehicle to make a…read moreday drip for a funeral that was held up in the country. I got a 4Runner and it was perfect. I was happy I did the sun was out but the snow was still on the ground! Safe trip a return was quick and easy! They have a good team at this location!

Lee's Summit Neighborhood Branch is highly recommended to RUIN your weekend plans. After calling @…read more10:45am to confirm a truck "RESERVATION", I arrived and was told reserved truck given to another customer due an emergency. Agent said he couldn't give me another vehicle because Enterprise had "RESERVATIONS" for those vehicles! Guess branch only honors certain "RESERVATIONS" ... As I waited, another renter shared a similar experience with a reservation for a 18-passenger van @ the branch. Terrible Enterprise customer service!! On 6/9 branch manager said my rental was handled in accordance with Enterprise's Roadside Policy. ***Important Notice*** He defended the agents' actions & commented that giving me a vehicle auto on the lot would have caused a domino for other customers with "RESERVATIONS"

their prices have become ridiculously high. We had to purchase table linen for our daughters…read morereception online with another company . I had called 8 months earlier to reserve and was told call back a month before we needed them . The price was 7.00 per linen . 20 tables would have been 140.00 to rent. I called back in the right time period and only to find out it was now a total of 500.00!!! I purchased online for 8.00 each, 60x120 inches. guess I donate to a community service place when we are done .

I had great experience with AAA Party Rental, I needed seminar tables last minute and was able to…read morefind them here for a very reasonable cost! Karen was very helpful and patient with me over the phone while ordering. I had no issues picking up or dropping off. I will say, the tables were unfinished wood, but they did the job I needed and looked great with tables cloths, which I would have used anyway!

This review is for my father's experience here. He bought Andersen windows for his house and had…read morethem installed. Within weeks of the installation, the seals on several of the windows began to pull off the windows when opened. He called here and the salesman came out to look at them. He basically pushed them back in and told my father he would have someone come out and look at them. Several months later after several unreturned phone calls, still no resolution. And as most folks know, windows are not cheap. He's not looking for a handout, just quality for what he paid and a company that stands behind their product. A call back would be appreciated in this case.

From the owner: Locally owned lumberyard and hardware store. Get Goin to Owen!read more