I just want to send a belated thank-you to everyone at Waldo Hardware for always being there to…read moreanswer my questions, guide me in my purchases, and assist me in any homeowner's dilemmas. On this recent visit, I especially want to recognize Mike L. I was working on a church project and, not being creative, was stuck regarding how to fix ribbons to a pole. He showed me several displays of hardware around the store that might serve my needs. After looking in three different areas, we found exactly the right item! And then I needed an enzymatic drain cleaner, and he walked me through the specifics of the various brands for sale, going through the details until we found just the right one for my needs. MANY thanks to Mike L. for his knowledge of hardware and home upkeep items, for his persistence in searching various areas until we found exactly the right item, and for his friendly, patient and welcoming attitude as we searched together. Thank you for such a pleasant shopping experience! Your great customer service is the reason I return to Waldo Hardware FIRST!

Updating my review as this has lowkey become a great, go-to hardware store. Despite living a…read morehandful of miles north, we discovered it when looking to get somewhere via ebike and the Trolley Trail, and it's been kind of great ever since. I've brought my pup in here as she continues to need some socialization and it always goes well. One time the clerks had their dog too and they became fast friends. This store really packs quite a bit into it. Of course it won't be as sizable as a Home Depot, but man oh man is the experience world's better. I found every single thing on my list which was great. It's closest size comparison to me would be the Ace in Westport, but hey guess what, you don't have to fear for your life in KC's worst intersection if you come here! It's easy to park in the lot out front, off of the always-busy 75th Street. My kids love it because they have a gumball machine, whoopie cushions, and other classics from back in the day when the world was making real attempts to be fun. I think I might even go out of my way again to come back to this spot more regularly.. nice place.

Everything hardware, beats the chain store hands down when it comes to selection and variety in…read morehardware needs. Plumbing, hardware, paint, tools and electrical. From boating hardware to cleaning supplies, bolts and washers you name it they have it. Everything the professionals want and need. Tip for the ladies- the guys are funny, kind and very helpful with our projects as well. Caution- the front door chime is like an alarm and will scare the you know what out of you the first time you go in the store.

This is a small mom and pop hardware store. My first time visiting and it was nice to see a small…read morebut full he store, the things you need.

Looking for flood lights and in self discovery researched while viewing options in stock…read more Single checkout line into multiple cashiers. An additional person opened up ask the line grew and I asked about return policy and if he knew about how or if the light bulbs could be replaced if possible. He informed of the store's return policy and advised me he was unaware about the product. I was asked if I was a Westlake reward member, I am not. He proceeded to check me out. After paying I asked what it takes to be a member, he said I could go online and I'd get an email with a $10 coupon. Otherwise he said we'd have to start a new transaction. I felt he was not too enthused to do so. It would've been nice to know that before checkout was completed

I've been to this location about four times today was my fourth time coming here. I normally go…read moreinside and the employees are always wonderful, very polite and quick. Today I got a curbside pick up order. The order took literally less than five minutes if that they are always just so fast and awesome! They deserved a great review! Awesome job Ace!

Kim in the lighting department went above and beyond to help me! Even demonstrating what I needed…read moreto do. I hope her mgr sees this post and gives this lady a raise! I was beyond impressed with her knowledge of the lighting I needed. Thx Kim

after making an online order and receiving confirmation of it being pulled and ready, I showed up…read moreto the store to pick it up and find one of the items incorrect. after taking it back into the store, I was told that they currently didn't have the correct item in stock ,me explaining that it showed three currently in stock at that store. at that point I was.informed that it was obviously a mistake. But they would get one ordered in for me in short term.. my explaining that I had a crew on the job site , waiting for the materials that had already been paid for, yet unable to deliver. Knowing that the crew would still have to be compensated for their time. I asked to speak to the manager to express my frustrations.. with zero compassion he proceeded to play on his PC for about five minutes to inform me that it was in fact, correct that they didn't have one in store, but if given a little bit of time, he could possibly find one in store. After waiting approximately 15-20 more minutes I requested that the full order just be returned. ,at this point, I was informed of the fact that the money that I had paid shopping online to purchase the materials that were in stock wouldn't be returned to me for five days. leaving me with the financial obligation of paying my crew a minimum of one hour of labor but having to send them home do to no materials and having to come out of pocket to pay for the materials that I had already paid for on a confirmed purchase from Menards. The store managers sarcasm, and lack of compassion is compounded by my financial loss due to Menards mistake. I'm not in search of full compensation of my loss, but the sarcasm was definitely not welcomed. I'm not that ever write reviews, but this was constituted.

Love this place They deliver anything for $30 flat rate…read moreGreat plants and flowers best price in town. So much to look at . Allow the time. It felt like a field trip

Very helpful employees and good inventory. More expensive on some things but it's worth it not to…read morehave to go to Home Depot or Lowe's.