I'm going to try to be concise as possible…read more I met Vinny Russo, owner of SolidRockBuilds in spring of 2022. He was very pleasant and seemed very forthcoming and he came to our property several times. We were still dealing with Covid and finding someone to show up was a struggle, so we were happy to see him stick through this process. He was one of two contractors that made the cut. He wasn't the cheapest, but he seemed honest. We broke ground on Nov. 2022, and from that point forward it was a disaster. Within a week the issues began. He cut right through our sewer line, so excrement was leaking into our backyard. - Vinny did not inform me, and someone on his crew shoved a rock into the sewer pipe. I called him, he told me it wasn't a big deal. It was fixed 3 days later. Pretty gross, and to not rock the boat I praised him for his speed. 3 days of toilet water spewing into our yard is 3 days too long in my opinion. The hits continued from there. He removed the insulation from the soffit which was underneath the upstairs bathrooms on the coldest week in December. Our pipes froze. By the grace of god they did not burst. It took 2 days to thaw though. Fun! Next up, the architect called for a vapor barrier underneath the concrete. Not to get too technical. A vapor barrier prevents water from moving upwards through the concrete and to the surface. The surface which might have a finished floor like wood. The day of the pour he put holes throughout the vapor barrier. I called my architect to confirm it that was called for and he said no, and in fact he should redo the vapor barrier. By that time, the cement truck was on site. That was HACK move number 4-5. By now I started to see a pattern and I should have pulled the plug, but I didn't. Then came the clown show of the pour. He didn't opt to have the concrete company provide him with a power extension hose to spread the concrete. He build his own funnel system that didn't work great and him and several other laborers he brought in for the day wasted time trying to get it in place. Since his contraption was so poorly devised the concrete was not distributed well, so we had deviations for 1/2 to 2 inches. I believe from the bathroom to the living room which was on 8 feet, it at 1-1/2 alone. I know what you are thinking at this point why not get rid of him. I need the job done, so I had to continue. We could not stop and start the process over again. I just needed to make sure I stayed on top of every step. The framing took several weeks because little did I know when I hired him. It was just him and his pal Jimmy that would be building the addition. He said he had a crew, but it turns out not to be the case. Literally it's him and Jimmy 90% of the time, and they only work from about 8:30AM-2PM, many days it was to 1:30PM. My ring camera does not lie. I let the clown show continue, and I even extended the additional to also include replacement of the old windows and siding. I think I'm a glutton for punishment. He did it everything wrong. Number one, when installing house wrap, it should be done all at once as a continuous barrier. The seams should be taped and if using staples, the stamp holes should be taped as well. He applied a strip of house wrap around the window opening, and before I caught him. That's all he had. He didn't use a waterproofing rubber membrane around the window opening. When I asked him why not, he began asking me if he wanted him to build for leaks. I couldn't wrap my head around what he was saying. I called Andersen and they confirmed their warrant does not cover improper installation. He ended up using flashing after that, but the order in which it was installed was again wrong. The fact that the homeowner had to call him out on that is astonishing. IMAGE WHAT HE DOES WHEN PEOPLE AREN'T PAYING ATTENTION OR IF THEY DON'T KNOW ANY BETTER. Every sub that came in mention how terrible the concrete pour was. I don't know if they said it to his face but even Jimmy, his right-hand said it was awful. In the end I had to pay him to additional money to level the floors. He actually tried to install flooring on top of the concrete. It was so unsafe. It was like walking on sponge. Just absolute trash like much of his other work. This is getting long enough, so I'll wrap it up. He didn't maintain a typical pay schedule and at the end of the day we paid him for all the work we signed a contract for, but he did not complete and purchase all the necessary material to complete the job, so we had to pay additional money to other people to complete the job. He's a bad contractor and I wish I saw other reviews citing this. The combination of all the issues makes me convinced that any prior review were written by family and friends. His work was subpar. In review all his work, there is not one single thing that is good quality. Check out the pictures. I wish I were making this up. AVOID, AVOID!!!

They do outstanding work. Reasonably priced. Excellent…read moreemployees. Knowledgeable talented and experienced. They've very reliable and neat. They come to work no slacking off. I highly recommend them. Master carpenter and painter. They can do all aspects of construction.

Tried to schedule time for built tough to come and take a look at my project, took 3 weeks to…read moreschedule. Then tried to follow up with his office manager and she just said that he was unable to assist with my project. That is it, no explanation or anything. We tried to get him to send us a quote for a bathroom last year as well. Again same thing, never heard back with a quote. Pretty rude and lack of customer service will keep me away.

We did a total remodeling of our house 3+ years ago. We moved out for 7 months. Every aspect of…read morethe job completed by Built Tough has been great. My only regret on the remodeling was the work done by vendors who were NOT affiliated with Built Tough. They completed the job on time and on budget. What more could you Sk for?

The owner, Joe Luca, is an obstinate, petty, and nasty individual. Kitchen & Bath Vision did a…read moretotal remodel of 2 of our bathrooms 4 years ago. I now have a leak in one of the bathrooms, and he says he "doesn't want to get involved any longer with this repair". I had a major issue with the other bathroom a couple of years ago, and he didn't take responsibility for that either. Apparently, from the reviews here, this is Joe's usual MO with dealng with his customers, having observed a consistent or characteristic pattern in communication or behavior. STAY AWAY!

'Joe' came over to provide a quote to update our kitchen. A few days later, he forwarded us a…read morequote for $30k - $35k without a line item of the costs. When we asked to breakdown the costs, so we could better understand how he came to this number, he refused and stated the company uses 'hours and points' to come up with their pricing. I asked again for the breakdown of the quote and he again refused unless I provided an immediate 5% retainer. Game over, we're done and will move forward with one of the many company's who were more than happy to be transparent about their pricing.

The job was substandard and owner would not respond to my complaints. I felt that as a senior I…read morewas taken advantage of. look at the pictures provided of the finished job that I paid for.

We were very happy with Young Moon and his team's work. They installed AC for the second floor of…read moreour house, and it's working great. It took them about three days. Young was incredibly responsive whenever we reached out to him and was a pleasure to work with. We really appreciated that when each day was done his team would do a great job of cleaning up. You'd never even know they were there. Young also recommended an electrician he works with often to help with the job, who we thought did a great job as well.

To say professional...an understatement; to say comprehensive - an understatement; to be satisfied…read more- a total understatement. Jim - the consummate decent individual. I needed a new roof..I got the roof..and I also got to know a wonderful person...who totally cares about his clients. Bob Meyer, Teaneck, NJ

I contracted with Jim's Roofing to conduct some urgent roofing repairs on damage caused by…read moreRaccoons. The owner, Jim, came within 24 hours of my phone call, gave me an estimate that i felt was reasonable and didn't include additional work I "needed" as other contractors included in their estimates. Jim had a small crew up on my roof within 48 hours and, when I called him to attend to a remaining leak... he absolutely stood behind his work. Should you need roofing or a repair, highly recommended.

If you're looking for a locksmith, don't waste any further time searching, call this company. Danny…read morenot only called me back promptly after leaving a message for him but managed to get out to us in a very timely manner. He is extremely prompt and professional. The service provided is 10/10, upstanding and as advertised. He clearly knows his stuff and gave us more information that we didn't even think to ask about, extremely helpful and clearly cares about the clients--I.e. you're not going to be just a quick pay check. We will continue to use him for all our locksmith needs and I suggest you do the same!

I called Danny with an emergency call. My front door key had snapped in my lock. He came promptly…read morewithin an hour. His service call was $125.00 plus tax. I was very happy with his helpful service.

This review is based on work done over a decade ago. He renovated our steps (the core was still…read moregood but the bricks kept coming out), replaced our walkway, and replaced some sidewalk portions. His work has survived perfectly, and his pricing was fair. If you need concrete poured or steps redone, he does it very well.

He was recommended by another contractor, who I trusted. I should have been skeptical of his…read moreestimate when he didn't even go on the roof to make to look. I contracted for repair of a chimney vent (for the furnace). The work was done before a rain storm and when I questioned him about it he said that the rain would not damage the work. They did the work, the rain came. The next day I went on the roof to check it out. The rain had washed away much of the "crown" and mortar patches in the brick! To his credit, he came the next business day and fixed it. But, what if I had not gone up on the roof? I'm a senior in good health, but what if I couldn't? Also, not knowing what the job entailed, I accepted the estimate. The job took less than two hours. Brain surgeons don't make as much as I paid. VERY expensive. Listen to your wife and get more than one estimate!

Elias has been my go to contractor for 5 years now. Our relationship started with a complete…read morerenovation of my unfinished basement, with French drains & adding a half bath that came out beautifully finished. He has since redone a kitchen & bathroom for me as well & even helped me move. Elias' work is excellent every time & he is incredibly dependable & punctual. I have recommended him to everyone I know that has wanted work done & he has always delivered with the highest quality.

Overpriced, Unreliable, Terrible Workmanship. Asks for a…read moredeposit then begs for money before the works completed. Once the work completes he will charge you more than what's agreed saying he forgot to add profit or make up some BS. Cowardly only speaks to women so he can manipulate them for more money. Will never use or recommend again. SCAM.