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    Buono's Flooring

    4.7 (102 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    4 hours

    Response rate

    100%

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    Services - Buono's Flooring

    Floor installation

    Floor refinishing

    Floor restoration

    Buono's Flooring Photos

    Recommended Reviews - Buono's Flooring

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    Reviews With Photos

    Living Room (after)
    Thais K.

    Buono's was quick & efficient, and highly communicative throughout our entire project. We LOVE the way our floors turned out, and would definitely recommend them. Furthermore, Lou's honesty and experience (helping us through some unique challenges in our project), and him genuinely listening to us was a breath of fresh air - it's a rare thing to find someone who actually pays attention to you and responds accordingly. Huge kudos Lou - we truly felt like you not only cared about our project, but about us. Thank you!

    Our new engineered wood floors

    This company is wonderful. We had an incredibly tight timeline and they effortlessly worked with us. They removed our laminate flooring and installed engineered hardwood in our apartment. They were incredibly responsive and I mean would answer any question and any email within a couple hours. They helped us find the floors we wanted based on our vision. They completed all the work ahead of time and it was beautiful. Anyone who walks in compliments our floors. They are also very reasonably priced and we got several quotes. I highly recommend this company Lou and John are wonderful to work with and provide high quality work.

    an empty living room

    AMAZING company!!! From quote to finalized product, the team was amazing! John who came to give us the quote was informative an reached out to answer questions about the product. Given this was my first remodel project, I was nervous but Lou was there to an questions and guide me through the process. Even when there was a hiccup in starting installation (due to some poor communication regarding necessary materials for the demo), Jeanette helped resolve the issue immediately and was extremely patient. Not only is their customer service superb, their work is even better!!!! I'm so happy with how quickly they were able to install the floors and with such great attention to detail!!!! So happy!! Thank you, Buono flooring.

    Before and after!
    Rana M.

    Just had my NYC apartment remove the carpet and install luxury vinyl. They did a fantastic job and done quickly and masterfully. John and Lou were amazing. Great prices and always a quick response with any issue. Highly Recommend!

    Finished condition

    I recently purchased a coop apartment and decided to take a full renovation around the house. Just like many other people I hired Buono's Flooring to refinish the floor(about 900 sf) even though there were companies that offered much cheaper quotes because Buono's had several good reviews. I will not go into the details outside the flooring job although I have to say Buono's Flooring had violated my community parking rules and almost costed me $500 fine and project rejected. It took them 4 days to "complete" their work although they said it'd take 2-3 days. I don't mind delayed work if it's for the quality of work but it was entirely because of their own schedule for they had "another work to do" and had to leave after 4-5 hours of work almost everyday. In addition there was no word about the work progress. On the 4th day around noon I had an email from Buono's that their work will be done around 1PM and they want me to be there to approve the work and make the final payment. When I arrived, the guy said I can't go in because the floor is still wet but still he wanted me to just pay the whole remaining balance. I refused to do so because I wanted to see the place with my eyes and make sure all the job's done correctly. The guy had to leave because he had another work to do and their office told me that they will send someone by 4-5PM when the floor is adequately dry so we can walk through the house to see the work. I waited and waited outside until 5:30PM and no one came and no word from Buono's. When I called they said no one's coming because it's too late and they had nobody available. When I went inside the house, I immediately noticed several areas I specifically requested to fix were not fixed at all. In addition, There were still a bunch of flooring material, a bucket of construction waste and garbage lying around the balcony and in the kitchen. The next day I told Buono's that they need to come finish their work once my other contractor gets their job done. Their president immediately refused to wait and demanded an immediate payment otherwise he will take legal action and contact my co op management and other contractors to give me bad reputation. Long story short, he waited and fixed a few spots(with $5 wood putty) and took out the materials and garbage but I was so sick and tired of dealing with this company at this point that I wouldn't care about the work. Their crew were rude. There was no one overseeing the work for the whole time. They are way overpriced compare to other flooring companies and the final work result was beyond disappointing and terrible. On top of everything their management wouldn't hesitate to threat a client even when it's clearly their fault. How could this company stay in business or even get good reviews?

    This is my 2nd time using buono flooring. We got our bedrooms redone and stairs. The master bedroom had some deep scratches that I didn't think would come out but they assured me it would. The floors came great and you can't even see the damage any more and looks new !!

    This is the same area as the before picture but photographed from a slightly different angle.

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    6 months ago

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    Lou B.

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    2 years ago

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    7 months ago

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    2 years ago

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    10 months ago

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    9 months ago

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    11 months ago

    very disappointed with their service and time. the delivery was subpar And required multiple fixes

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    1 year ago

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    3 years ago

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    5 years ago

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    3 years ago

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    5 years ago

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    9 years ago

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    8 years ago

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    Thank you Demetrios. All the best with your new home.

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    6 years ago

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    8 years ago

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    5 years ago

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    Page 1 of 3

    Ask the Community - Buono's Flooring

    Review Highlights - Buono's Flooring

    We had a minor hiccup after the fact, but Lou immediately investigated the issue, and handled it well.

    Mentioned in 44 reviews

    Read more highlights

    NYC Floor Pro - Showroom 238 east 60th street 2nd floor 
BY APPOINTMENT ONLY

    NYC Floor Pro

    (61 reviews)

    Solid work, clean and responsive. Original poly had issues (likely from producer), but they were…read moreresponsive and addressed all issues. That's all you can really ask of a company!

    NYC Floor Pro is as good as it gets. In 2017, I had them remove old hardwood floors in my prewar…read morecoop (only in living room, foyer, and hallways), they added soundproofing, leveled the floors (as much as they could) using plywood and topped off with prefinished red oak floors. Back then I decided not to do my bedroom or my kitchen but soon came to regret it. I recently decided my bedroom floors needed to be brought up to the same standard as the rest of my apartment. I was also sick of the ugly tile floors in my kitchen. Fast forward to a week ago when John's crew worked magic to upgrade the rest of my apartment floors (see pics attached). They did the same process I described above for my bedroom and added vinyl flooring to my kitchen. I highly recommend NYC Floor Pro and of all the contractors I've used during my current renovation, I was super pleased with the professionalism all around from dealing with John to working with his crew. I greatly appreciated how considerate and pleasant the crew was and appreciated how well they cleaned up after themselves (since I had painters coming in the next day). John was also super helpful in getting me all the documents I needed to submit a comprehensive alteration agreement that was approved quickly. Don't hesitate to go with these guys as I can attest my old floors (installed in 2017) still look brand new and everyone still compliments them.

    Wood Vitalize - Commercial Retail - After Dustless Hardwood Floor Refinishing

    Wood Vitalize

    (120 reviews)

    Upper East Side, Yorkville

    If I could give Wood Vitalize a thousand stars, I would…read more They are, without question, the highlight of my very difficult move. Adam was not only responsive and responsible, he was so friendly and generous with his time and expertise. That is as rare as they come in in the zone of contracting. Most of all, the work his team did is superb. They took my dark parquet floors with 40 years of built up wax and polish to a fresh and sexy natural blonde vision to behold. They miraculously got out every deep scratch and scar in the old finish in areas where the floor looked hopeless. I kid you not, all the other contractors in the building marveled at his work because they knew what this floor looked like before it was sanded. The sandless work was immaculate. I came here the night they finished sanding and did not see any dust of any kind. We had almost no time at all and Adam made it work in 2 days before we moved in, including drying of the protective coating. The pricing was extremely fair and I am so grateful for everything he did in a stressful situation.

    Adam and his team did a fantastic job on sanding and refinishing my wood floor. Adam was very…read moreefficient and he completed the entire project (over 1000 sq. feet) within 3 days. He removed all the nicks and scratches and made the floor look so smooth. Adam is very friendly and he communicates well with his customer . I'd highly recommend him for any wood floor project.

    Exquisite Flooring - Parquet Floor Sand and apply 3 coats of water base polyurethane.

    Exquisite Flooring

    (98 reviews)

    Ozone Park

    We recently had our flooring installed by Exquisite Flooring, and I couldn't be happier with the…read moreresults. The quality of the workmanship is outstanding, and the finished floors completely transformed our home. Every detail was handled with care, and the installation was done to a very high standard. A special thank you to Berto, the team lead, who was tremendous throughout the entire project. He is incredibly skilled, knowledgeable, and experienced, and it was clear from day one that he takes great pride in his work. He was always easy to communicate with, patiently answered every question I had, and made sure everything was done the right way. I also want to recognize Deven, the owner, who was a pleasure to work with. He did an excellent job coordinating and scheduling the project, keeping everything organized and ensuring the work was completed in a timely manner. His professionalism and customer service made the entire process smooth and stress-free. I highly, highly recommend Exquisite Flooring for any flooring project. The combination of quality craftsmanship, excellent communication, and outstanding customer service made this a fantastic experience from start to finish. I will absolutely be reaching out to them again for any future flooring needs.

    Devon the owner came to give the quote. He was early, respectful and knowledgeable. He took off his…read moreshoes and listened to what I needed for this project. His team followed suit. Was early to the job everyday and did exactly what was quoted and expected. They moved all the furniture, sanded and refinished the flooring in the whole apartment. Now I'm on the last day and they're putting back the furniture to their original location. Work done as expected and the office was communicative and on their game!!! Already had neighbors ask for their number!!! Thank you Devon and team for fixing my grandma's place!!

    Buono's Flooring - flooring - Updated June 2026

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