Absolutely my fave spa visit. The place is not only luxurious and cozy, but the service was…read morefantastic. Truly caring staff. Massage therapist for both my fiancé and I were communicative, thorough, and well trained. We walked out feeling brand new. Their prices are competitive and they have provide a multitude of health & skin services. Will be back!

Went in for a mani/pedi and a 50 minute relaxing massage. Probably the best massage I have ever…read morehad and it was only about 650 pesos ($40). The mani/pedi was also very good and cost 500 pesos ($25). Definitely will go back the next time I am in Cancun.

Such a great experience! My friend and I booked reservations online an hour apart but were able to…read moreget the massage at the same time which was great. We both got deep tissue massages and they made us feel super relaxed and the vibe was amazing! The service was great and the people were very kind and had water waiting for us after it was over. We will be coming back!

If there is someone to trust about a massage spot, it's me, so you're welcome in advance…read more We drove 40 minutes from Costa Mujeres after reading the great reviews of Holistic Spa Cancun. They didn't disappoint! I got one of the best massages ever by Agustin. Initially, I wanted a quick shoulder and foot rub. I wasn't in a spa day mood, but I extended the time once the massage started. For good reasons! I was in heaven. Agustin rubbed every knot out of my body. After the body massage, I got my feet washed before getting the fish pedicure, which I didn't necessarily care for but decided to do once he told me how it worked. I saw they were clean and didn't put anyone's dirty feet in the tank without sanitizing them. The fishies went to town on my feet and left feeling softer than they had ever felt after a regular pedicure. I am happy to have found this place cause I will be returning when I am back in Cancun.

Highly recommend! They have a wide variety of massages…read more Antonio was through with the deep tissue massage applying adequate pressure. Definitely will be coming back

Great massage. Had the four hands massage and it was so relaxing. We try to get here at least…read moreonce whenever we are in Cancun

I love to go here for Botox when I'm in Mexico. Patricia is the kindest and sweetest most patient…read morewoman. The prices are amazing and my results are perfect every time.

Patricia is the owner of Padme spa. The address in Yelp is not correct, she has moved and she is…read morenow at Avenue Chilam # 287, Super Manzana number 287 in Cancun her phone. # is 998-106-2221. Call her for an eyelash appointment. She works out of a home in a nice safe residential area and she has two other technicians that work with her. My wife had an eyelash fill done by her and the price was $50 which is a little less than my wife is charged in the United States. My wife is very pleased. Patty did an excellent job. And she took her time. She speaks extremely good English and she not only does eyelashes, but she is a medical doctor. She is a gastroenterologist in case you need a doctor after eating too much Mexican spicy food.

I came in for a simple haircut while in the resort. The staff were all accommodating and inviting…read more The spa was so relaxing and welcoming, even for a guy there for a hair cut. I regretted not taking advantage of the other services. They offer several massage and facial services as well as oils and aromas for purchase. I will give more options a try on the next visit.

We were staying at Hyatt Ziva Cancun for our wedding and the spa is part of our wedding package…read more This was my very first time at a spa and this place really set the bar high. From the time you walk in, your person stays with you to the end and see through your spa experience. We had Abraham as our guide and were there for hydrotherapy, which I have never done. We first were directed to some of the most luxurious locker rooms I've seen and change out into their provided bathrobes and slippers. We then walked down this beautiful walkway into the hydrotherapy area. We began our experience with the sauna, which included cucumbers on eyes with a cooling rag on your head. Then came a shower. They give you 4 options, all are private showers with closing doors. I chose the one with the cold water bucket (it's literally a bucket that you stand under and pull a chain). Then came the steam room for a little over 5 minutes, followed y the cold plunge! After that freezing experience comes the massage pool, where you sit in warm water and have water jets massage you lower back. Finally came the big pool. The pool itself is pretty huge in size and has a waterfall spout you can stand under, water jets massage platforms in the pool, and water jets for your lower bag. My personal favorite was the two spouts that are shooting out water at a higher pressure as this really helped massage my neck, shoulders, and chest. Overall, I give this experience a 11/10. I definitely recommend the hydrotherapy spa experience if you're staying in Hyatt Ziva Cancun.

If you want to stay and enjoy food. Do NOT stay here. We tried the steakhouses, Italian , Thai, and…read moreFrench food. Worst food for eh price of the all inclusive. We ended up just ordering the nachos by the pool for most of our meals. The resort has no beach bars open after 6 no entertainment . Food "looks" good but I promise it's boring . Nursing home type meals

I have been to a ton of high end resorts and this oneis at the bottom of the list. We went one day…read moreat the pool with no one get us drinks. We had to get up and go to the bar. Food is great, but you have to start to try to book reservations two or three weeks a head of time. Food was good overall. First time ever I got massage and Hydro was not included. Worse part of the resort, no one really knows what is actually going one. Told different time pool is opened till, someone booked us a reservation at a closed resturant, we wanted to know if the final four was going to be on and it took five people to anwser the question and it was anwsered by the first person. There are so many options, i would avoid this one untill they can figure out how to actually run it to make the experience better.

As far as the prices, they are American prices. The massages are well worth the price. I had a…read moretotal of three massages and they were incredible. Ask for Cleo. I highly recommend getting a massage on the beach. The steam room and sauna you can take in before or after your service. The spa attendants are very prompt and helpful. I would not recommend a facial, there is a substantial amount of fragrance in the products, and there is no steam or extractions. It's not a natural type of fragrance you might find in Aesop or Aveda products. It smells more like candy. My rosacea came back with vengeance afterward. I got a pedicure, it was okay. Not worth $70. The massage therapists do all the treatments, massage, facial, and pedicure. This is not something I'm used to, especially for a spa environment. I prefer to see someone that has a speciality and mastered that specialty. There was a a lot of confidence with the massages but I could tell the different therapists I had were not "confident" in doing the other services.

The massage was very expensive but it's worth it! I'm giving this place only 4 stars because we…read moreweren't informed to come earlier to our appointment to enjoy the facility. The facility have Sauna, Jacuzzi and a very cute corner where you can have a sip of tea. We missed all these nice thing that they offer together in what we paid for. We came just on time for our 1 hour massage. It was very relaxing and everyone was soooo nice! Just FYI - make sure you go earlier so you can enjoy the facility

100% to a vacation message! This place was just the…read moreexperience we needed! Our resort did not offer prenatal massages, so we had to do some research to find a place. So glad we did; not only did they offer prenatal, but couples message as well! Matrix was the jam! Ms. Julieta helped us experience what we needed, from making the appt over the phone to paying at the end. She was delightful and helpful. COVID NOTES ***CANCUN & area was phenomenally incredible as for Covid. We were super impressed all around on how business' provided Covid safety protocols, and masks were worn indoors and outdoors by locals!*** -Temperature check. -Hand Sanitizer provided. -The process was effortless, quick, & accurate. -Excellent customer service, masks were required, staff wore masks and gloves. -No issues at all. Thank you, Matrix Spa, for providing excellent services.

AMAZING! On a your stay in Cancun you have to stop and take a minute to relax and enjoy some R & R…read morehere at Matrix Massage. the staff is so friendly and made sure to make us feel at home. Easy to find and in good location with restaurants and shops close by. Ring doorbell at top left of the gate to enter. 10/10 experience!

Cool spa here at the resort but a lot of services are not offered due to covid restrictions…read more The group that I was with had Spa access and we happened to be the only ones in the spa so t was cool. Staff is very nice, chill, and doesn't get on you on time unless they have other appointments show up. Venue is very modern, clean, relaxing and just overall beautiful. Overall great experience just wish other services hadn't closed down.

Based on another review here where someone was able to book this spa while staying at another hotel…read more- I reached out to the resort today to see if I could book a couples massage here even though we're staying at another resort. The concierge wrote me back saying no, it's exclusively for hotel guests. That's a bit absurd as you'd think they would want people to experience and book the resort in the future based on a memorable experience. I guess they are too exclusive for our business. Too bad.

Really fantastic 3 hour spa visit (hummingbird). I did mine naked as nature intended…read more Started with a smelly (sulfur) clay. My least favorite part. After the clay dried you walk a short distance to a shower with a hose and some cold water and they rub/rinse off the clay. About 30 mins in total. After the rinse they have a nice warm tub ready for you with herbs and fragrances. Super enjoyable after the cold rinse. While in the tub they give you a neck and scalp massage. About 20-25 mins. Following the tub you move back to the bed and one of the ladies gives you a front massage while moving the towel around to cover you from the cool jungle breeze. The massage is done with oil and was so well done. You flip after an hour to your stomach and they work your feet to your head the same as the front massage. I would rated the quality of this massage among the best I've ever had. High quality. Well trained hands. And very respectful. 10/10 I'll be back here next time I visit!

We got the 2 1/2 hour treatment. It was very relaxing. You can see other naked visitors in the tubs…read moreso I would not go fully nude. The mud treatment was nice. Getting it rinsed off was kind of miserable because the water was so cold. The hot bath was nice but we started to get overheated after about 10 minutes. I think my massage lady kept falling asleep. Regardless, it was definitely worth the price. They sent a taxi for us and he waited while we were getting our services.