When you walk in the staff smiles and is happy to see you. They are courteous and prompt. Dr…read more Montalbano came in right away and has a gentle "bedside manner." She and her staff clearly state what they are doing and why. I left with greater understanding of how we were treating my vision and why, plus clearer vision of course.

My son broke his glasses at school. The frames were shattered but the lenses were still intact. We…read morewere just there for his annual visit and bought new frames, but they were not in yet. The office said I could come by and they can try to find frames to match his lenses. They did not give up until they found frames for him! My son can't really see well without his glasses and he would have had to miss school if he couldn't get new glasses right away. They made sure that he could get new frames and went above and beyond for us. Their kindness and care for patients goes a long way.

Just moved to the area and needed a new eye doctor. Working with the ladies in the office was easy…read moreand accommodating. Also highly recommend Dr. Kevin, made some great recommendations and trail contacts for improved vision. Thank you

I tried to remove my review but it said there was an error so I could not take the previous review…read moreoff. My husband and son went back in and the woman that helped them was very nice and my son was able to get his contacts. I still,however, disagree with the strict contact class policy.

Dr Alexander and her Staff are wonderful! Always greeted with a smile. They take great care of you…read moreand are thorough. Really good selection of glasses. My family has been going there for at least 10 years now and wouldn't go anywhere else! A++

Although we were not regular patients of this practice, they got us in immediately when I had a…read morefrightening situation with my son. He had tremendous eye pain for a couple days and it kept getting worse. They were so knowledgeable, so kind and I truly cannot say enough wonderful things about the people I met or the doctor that helped. We will be regular patients of this practice from now on!

I found everyone to be very professional and courteous. I want to especially thank Erin who helped…read morepick out my eyeglass frame. She went beyond anything that was required to make sure my frames were going to be the color I wanted them to be and I am very happy. Thank you, Erin, for all the extra attention.

Great customer service; the doctors are patient and make sure you're getting the prescription that…read moreis right for you. Nice selection of glasses.

Please note: I have amended/updated my original review below, as after another inquiry I was able…read moreto book an appointment on August 4th, and my insurance plan now seems to be accepted again. I commend them for being so kind, apologetic, and telling me "changes have been made." From what I was told, Dr. King was none too happy when he was personally informed that a long-time client was basically turned away at the door on the date of their appointment - willing to pay cash. My advice to anybody reading my first review below and who may fit this category - call them again and see if your insurance is now accepted or another arrangement can be made, as they told me "changes have been made since the new year". Also, I now believe you MAY be able to pay out of pocket if you choose. Just call to double check with them. Please see my review now for my latest appointment: August 4th appointment (updated review): VERY pleased with the appointment, punctuality in which I was taken (I was barely in the waiting room 5 minutes before being called), the technician who helped me (I believe her name was Amber - friendly, professional, very thorough, cute, cute glasses), and Dr. King who again was very thorough and very nice. Turns out my eye irritation was possibly allergy related (either on it's own, or POSSIBLY indirectly related to a possible condition I may have such as fibromyalgia or something auto-immune, and I was prescribed special eye drops for the next few months. I say "possible" because that diagnosis hasn't YET been made by my other doctors as far as conclusively. But, I at least have more information on how to comfort the eye discomfort I have been having for 6+ months thanks to my visit with Dr. King. I was very pleased with my visit and all the staff (I have been coming here pretty regularly since I have been a teenager) and will continue to come here for my eye-related needs. Again as stated above, if you had previous problems (the past year) with insurance providers or payment issues, please at least give them a second call to see if things may have changed or other arrangements can possibly be made.

I was battling an eye infection and came to Geneva Eye Clinic because it is close to my home and I…read morethought since it was a medical issue, my insurance would cover it. When I arrived, I was told they don't take either my eye or my medical insurance and I would need to pay cash. Okay, fine; at this point I am desperate so I pay the $265 exam fee. Dr. Hawkins saw me and said she thought I have a tear duct infection but didn't want to treat it "aggressively" with oral antibiotics yet. So she gave me eye drops and told me to follow up in 2 days... Here we are, 2 days later following up (oh, and there is a $145 fee for a follow up) with a raging infection in my eye, sitting in the waiting room waiting for a doctor. My appointment was over an hour ago and no one has apologized, acknowledged me, or anything. I've asked twice and have been told "shortly." If I hadn't already paid for my appointment and had I not really needed an eye doctor, I would've just found someone else to see another day. I suggest you look other places if you are looking for personal, quality, and friendly eye care.

Exceptional service and friendly staff and doc. Have been a patient here for 11 years and will…read morecontinue!

This easy an easy review to write and it can be started with a question. How many Doctors do you…read moreknow that will take a call 5 minutes before they close on a Saturday, telling them that you have been referred from an urgent care doctor that "couldn't find anything wrong"? Dr. Atwell is the answer. He goes out of his way to take care of his patients. Usually I show up at the end of the year to get new glasses and that us usually that. His office didn't hesitate to stick around make sure I was cared for at the highest standard, given a prescription, a personal cell phone number in case things didn't get better with stern directions to call, and a follow up appointment "anytime you can come in" Monday. Dr Atwell is not a typical 9-5 doctor, he is a rare breed of physician that cares for his patients, will bend over backwards for his patients and provides the best standard of care. Batavia is a small town and more people need to know about Dr. Atwell. He and his staff are hidden gems in our little town. If you need eye care, even if its glasses, contacts or medical issues, you need Dr. Atwell. I haven't found anyone else that compares.

I haven't been to an eye doctor in years, I went to America's best to get an eye exam as a walk in…read moreand also to change the lens of my ray ban meta to prescription. The entire process was smooth and easy. The price for what I wanted done on ray ban meta was around the price I thought it was going to cost since I knew it was a little difference service. I also got my glasses in a timely fashion and now I can wear my ray ban everywhere I go.

Everyone here seems very knowledgeable and passionate about making sure you get the best pair of…read moreglasses and the best possible deal. They do get busy on Saturday so plan your visit accordingly. The Doctor was very thorough and seemed genuinely concerned about a great outcome. I have been shopping here for 10 years and with only a couple minor hiccups, I have been very pleased .

The entire experience at Fox Valley Ophthalmology exceeded my expectations. I was able to secure an…read moreappointment for the following week, which was impressively fast. Dr. Saima Jalal is excellent; she immediately diagnosed my dry eye issues and provided the necessary relief. She also identified a new astigmatism and provided a very precise prescription that has made a significant difference. Professional, thorough, and highly recommended.

I have been going to see doctor Halkius for over 20 years. She's very friendly and very…read moreprofessional. The staff are professional along with the doctors assistant. The optical department is great as well. Great job ladies!

Thorough exam and answered all my questions. Good selection of frames with a helpful staff. After…read morethree months three cracks appeared in one lens likely due to incorrect or over tightened mounting. They replaced the glasses even though I did not purchase the extended protection. Highly recommended!

Exceptional service for over 10 years! We still travel from Indiana to come see Dr. Burke. He is…read morecapable, thorough and adaptable to our ever changing schedule. We will continue to drive over for the best optometrist we have ever had.