2 stars because Bri was super nice and patient with my questions at my appointment. Otherwise we'd…read morebe at a 1. I'm going to add pics and explanation. Had my first appointment with Deka Lash in Chamblee and I was so excited to get my lashes done for the first time. As I said, Bri was super welcoming and answered my questions thoroughly as we went thru the application process. Unfortunately right after I washed my lashes for the first time 24+ hrs after my appt, 2 lashes came off on my right eye. When I reached out to their VA she explained to me that it's normal for eyelashes to shed. But this wasn't my lashes shedding. This was the extension coming off. I sent pics and she escalated it to the manager. The manager was nice and saw the holes in my lashes now and offered me to come in to get them fixed. Unfortunately I work a TON, and couldn't make it in within their 5 day grace period. In the meantime, I lost 2 more lashes, this time from the left side without having touched them or washed them. No natural lashes shed.) Plus, I had set my follow up appointment for just under 2 weeks later (which is a little early for a fill but I was heading out of town) so I asked if instead they could throw me a discount on my following appointment. (Usually companies can allocate a discount on the following service if the initial service wasn't up to par and for whatever reason, the follow up won't work. Which, as much as I like Bri, it wasn't. She even mentioned that she was having trouble w the glue because of the humidity in the room and had to fan it to dry. Could be technique, could be circumstance. Things happen and I understand.) Apparently, they're unable to offer a discount on the following service and they need to stand by the 5 day grace period. Let me be blunt. It is not my fault that the service wasn't executed properly and it isn't my fault that I cannot create free time to come back for a do over. I understand things happen but as understanding as I'm being, the same malleability is not being shown to me. I have sent pictures and they even agree that the outcome isn't up to their standard. The rigidness when it comes to customer service is what will make me go elsewhere. The upside is that I got a promo for my first appointment so I didn't spend the full amount on my first time or I'd be livid. If you HAVE time to go back for corrective appointments, by all means, go for it. But if you run a tight schedule and don't really have a ton of free time, I'd recommend somewhere else.

I have gone to either Chamblee or Johns creek (same owner) since 2019 with a small break during…read morecovid. My favorites were Alexis at Chamblee, Kai and Brenna at Johns creek however, if I booked with anyone else it was always fine. I went to Chamblee and had a new lady who, I could tell during the process, something was wrong. I had chunks of hard glue, a lot stuck to my eyelids, and she used only lashes that were the texture of pine needed. When the wind blew, my eyelids were being ripped. That being said I removed them that night. Then the process of complaing was a mess- they use an automated ai system and makes it hard to get any clear communication. Finally they gave me a complimentary full set once I healed at Chamblee or Johns creek. Long story short, Brenna tried to fix me, but there were so many eyelash gaps that in a week I have nothing left. I called to question a free refill (honestly I deserve more as me having little lashes had wrecked my schedule on refills). They stated they could not give me a comped service because I didn't get my original comped service at Chamblee- what. You guys told me I could go to Brenna at Johns creek. Needless to say after going 2 times a month for 2 years- I cancelled. Happily. Reminder: Brenna is amazing! Everyone else I like quit or no longer works there. I do not understand how a session that caused my eyelashes and eyelids to be damaged, be corrected by a full set. My lashes are severely damaged and I hate to say it but, I saw Brenna yesterday and she agreed. I will be going here for more sessions because they are going to charge me again (30 day cancellation policy) and I figure I can go to Brenna for the rest of the sessions I have bought. If the owner rectified this properly I would have never left a negative Yelp review. I was one of the first Yelp reviews helping this place. Customer service is lost. Owners are terrible.

Full fill in and complete feet. The agreed proce was 94.00 but the bill was 107 with 7.00 tip…read more114.00. The comparism with the other stores are chalk and cheese Mormally the feet spa will include hot towels, scaping the bottom of the feet This store is not worthly of the business from the black population. Please be aware of their treatment and cost This populationWILL NEVER DO BUSINESS WITH ANY BLACKS. THE OWNER CAME IN NEVER SPOKE JUST TURNED HIS NOSE UP. BLACK FOLKS PLEASE PAY ATTENTIO.

I've been a client for over a year now. I love getting my mani & pedis here. Alex is my go to for…read morepedicures. She works magic on my feet and always gets them smooth. I've had Kayla and Timia work on my nails and they have been amazing at matching the inspirations I come to them with. They are very detailed and give me great attention when talking through my "visions". They're all highly skilled and recommended. I also love that the salon accepts walk-in's and is super clean.

I called less than 30 minutes before closing, and Marie was so gracious to let me come in for a…read morelast-minute underarm wax. The service was fantastic! Lilly did an amazing job with the wax--quick, precise, and virtually painless. I was in and out in no time, but the quality of the service was top-notch. Oh, and the salon? Absolutely beautiful! The ambiance is clean, stylish, and welcoming. I'll definitely be back. Thank you, Bye Bye Hair Brazilian Wax, for the great experience!

Clean , friendly and professional establishment . I got a Brazilian and it was a good experience I…read morewould go back .

Update8/2019. Been coming to Ty for a few years now and my lashes are healthy and she always makes…read morethem look natural. I always get compliments and send friends over. Make sure you book appointments in advance as the slots fill up fast because Ty is so good!

Nyi is the best. She explained the entire process on the telephone first, and again when I…read morearrived. The facility is extremely clean and comfortable. Nyi took great care of me every step of the way. Well it is day 21 and I love, love, love my brows. I received the ombre powder and oh what a wonderful difference. I highly recommend Nyi as your brow esthetician. L. Mitchell

Helen did a wonderful job today. Very caring and attentive to me as well as her work. The staff are…read moreso friendly. The place is so peaceful and very clean. I could have stayed all day!!

Place is clean. My technician Sai was very talented and did an excellent job. The place is big and…read morethere is plenty of parking.

AMAZING. My brows came out beautiful and the customer service was great…read more The studio is ran by Miah and Mikala. It is located on the second floor of the shopping plaza, inside of the Salon Lofts (next to Marshall's). Once you go in, look to the right, make the first left turn, and you will see their studio on the right. If no one is there, you can use the phone in the front, and someone will assist you. Mikala greeted me warmly and asked what I wanted to get done. I originally came for wax and tint, but ultimately decided on just a wax. She measured my eyebrows, told me that one was shorter and thinner, and that it was higher than the other. With each visit, she said she would take it down about 1/4 inch. I have NEVER had anybody analyze my eyebrows so closely! I've been getting my eyebrows waxed for 15 years, and they still hurt everytime. This time, it didn't hurt at all! She even gave me a spoolee, and recommended that I use castor oil to grow my brows out. If you're looking for good customer service, good pricing ($15 for wax), and no hassle or fuss, you HAVE to come here. This was the best brow experience that I've ever had! Thanks Mikala :)

Wow! This is how you want to start a review off! I was thoroughly impressed by my brows. I was…read morereferred by another yelper - Ashley C. After such a terrible experience with another tint and brow place, I had to give them a try. We found them on Instagram and the by the yelp and Instagram reviews, I had no choice but to take my desperate brows for a spin :) Location is great. Right in Sandy Springs/Dunwoody area. Central to the highways 285 and 400. It's in a shopping plaza in the Salon Lofts - very convenient. There is also a receptionist who can advise where to go in case you aren't sure. If Mikala or the co owner is working, gently tap on the glass to let her know you're there and wait in the seating area to the left. Mikala did my brows and I was so happy! Very personable, great personality, and above all great customer service! She did advise about future treatment in terms of "brow training", what to expect after first visit, and booked our next visit within 4 weeks. I have gotten lots of compliments from my brows and I am thankful I have a new brow home in Atlanta! Looking forward to my next visit

Called 6 times to book new appointment on 8.20.21. Each time, there were 2 to 5 rings and…read moreimmediate disconnect. Rebooted phone to validate. Got a call from other business, then tried again with same hangup. Then went online to try to schedule. While there is a link, they evidently don't use that scheduling service anymore because indicates to call main number; the one I got hung up on 7 times. Will never try again. What if I was calling because something went wrong with service??? I would've been SOL

Worst customer service ever. My lashes fell out within 3…read moredays. She expected me to walk around with half an eyelash row and told me it happens. I asked her to fit me in to fix it and all i got back was I don't have time. I had the phone put down on me. $110 waisted. She said she wasn't going to fix my eyelashes unless I booked a $25 deposit which I did. I never got my eyelashes fixed or my deposit back. Don't waste your time !!

If you're going in for any nail service, just be aware of how they price things…read more They'll charge: * $5 just to shape your nails * $10 to trim or reduce length * Another $10 for minimal cuticle cleanup (even if it's just a quick nip of hangnails) Before you know it, an extra $25-$30 is added onto your service without it being clearly explained upfront. Just something to keep in mind so you're not surprised at checkout.

Run unless you want them to overcharge you and add on extra fees for services that should've been…read moreincluded in your manicure and pedicure to begin with to not include removing old nail polish when you're paying for SNS plus a manicure and pedicure for over $100 is ridiculous I seriously recommend running to any other place.

Natalie and Paige are the absolute best! I've been a client…read morefor many years and routinely get compliments on my lashes.

I have been a client at this place for over 10 years. Everything here is top notch. I would give…read moresome of the entitled customers zero stars. I have seen people come in that clearly have an attitude or mental problems (D.A. -talking to you) that want everything for free, extras and basically women who would embarrass their own mother. The staff here have never been less than accommodating. They are always smiling and do great work. I am glad I don't have to deal with half of the people that come in here. If you want fantastic looking lashes (which I always get compliments on) - see Paige or Natalie!

I'd wanted to have my brows micro-bladed for quite some time, but was very apprehensive. I found…read moreFernanda on Yelp and after looking at the photos of her work and reading reviews decided to go for consultation. She spent a lot do time explaining the process and showing me how my brows would look. I went back last week for the procedure and am thrilled with the results! My brows look fantastic!! The procedure was just a little uncomfortable, but totally worth the result. If you're considering micro-blading I would highly recommend Fernanda.

Fernanda did an amazing job on my brows! They look extremely natural. I no longer have to put on…read morebrow powder everyday for fullness. I'm thrilled!!