I wish I could give Sindu the owner of Westford Bakery a glowing review, but I simply can't. First…read moreof all, her attitude is terrible. I have experienced this at her stall during the Westford Rosenbush Community Center Farmer's Market as well as a paying client for my daughter's birthday. She seems very grumpy when speaking to her in person, however I noticed she is nice to certain people. But, her lychee cupcakes are good so I gave her the benefit of the doubt since she has skill. The cupcakes I tried at the market had a lychee on top of the cupcake and were $4. For my daughter's birthday, I ordered $96 worth of cupcakes, which is a size-able order in this economy. I attached my order as a picture to this review. I'm not at all embarrassed to do so. I hope the owner sees this and improves. I asked her in advance if she had individual packaging for mini cupcakes because otherwise I could provide it. She took awhile to respond and I had to check in for which she responded she did have the packaging. So, ok great, I thought. I can relax on the dessert front and continue to plan the rest of the party. When it came to picking up the cupcakes, she did not send me a message in advance for when to come. So, I reached out obviously and asked if I could come at 8 am since the party was at 10 am and I needed to pack the mini cupcakes in gift bags. She did not respond, so I had to call her to confirm because I didn't want to show up at her house and have the order not ready. When I called her, she gave me attitude and asked if I could come later. No, I cannot come later because I need the cupcakes for part of the children's favor gifts. "Fine," she says. And I move on, annoyed but giving her the benefit of the doubt because I have owned a home bakery business during COVID times. I know how busy it gets and how stressful it can be. Well, when pick up the cupcake order, I am annoyed. Why aren't there lychees on the lychee cupcakes, which were bare...just cupcake and frosting. And also, the mini cupcakes which were suppose to be a gift for the kids, were kept upside down in dipping cups (the kind you get at a pizzeria to store red chilli flakes). Honestly, I would have still been ok with the packaging if they were flipped right side up and LABELED. These are for children, which I explained multiple times- you can't give unlabeled cupcakes without even a business label to a customer. That is just extremely unprofessional. Also, I have seen on her Instagram account that she does decorate cupcakes. So, I feel like she just makes baked goods the way she wants to for whoever she wants to or you have to catch her on a less busy day. My daughter's birthday was at the end of October. I put my order in way ahead of time (2 months ahead) at the end of August. She should be ashamed of herself. But she gets 3 stars because it all tasted good. Some comments I received were that the guava cupcake was way too sweet and the mango lassi cupcake tasted like pumpkin. Everyone enjoyed the lychee cupcake.

I ordered a 4 inch gender reveal cake from Sindhu. Not only was the cake delicious, but Sindhu was…read moregreat to work with. We ended up wanting the cake earlier than ordered, and Sindhu was able to move up the date for us at the last minute. Pick up was easy too! I would absolutely order from Sindhu again.

The cake was delicious! We we're very happy with the design. Jeanne worked with us to get exactly…read morewhat we wanted both in flavor and design. It was delivered to our venue which was a big help too ! Thanks Jeanne !

I ordered a cake for my daughter's baby shower and the cake looked gorgeous however when we cut the…read morecake, the frosting started to fall off while slicing the cake. The inside of cake was moist and delicious but the frosting tasted like pure butter with no flavor and as stated fell apart. I reached to find why this happened at some a memorable moment and was ask many questions leading to that the cake was cold. I got the impression that they didn't want to solve the problem and just wanted to blame me as the customer. I don't recommend this place for cakes.

After having one of Mirette's creations at another birthday party, I knew I had to get my…read moredaughter's birthday cake here too. I stopped in on a Saturday, and even though I could tell she was busily putting orders together, Mirette took the time to talk to me about what my daughter wanted and let me know the options available. She was very accommodating, friendly, and kind, and I always like to support local businesses. So I went home and ordered the cake right away, along with some cupcakes (including GF!). The cake and cupcakes turned out beautifully and my daughter was SO excited when she saw her unicorn cake. The kids all loved it, and there were many compliments from the adults at the party too. Overall the cake was a huge hit- looked amazing and tasted incredible! Will definitely be ordering more from Cake Niche in the future!

Ordered an anniversary cake from this little bakery and it came out just as I wanted. I opted for…read morethe chocolate cake with whipped cream filling. The cake portion was a bit too thin for my liking and guests also commented on how little "cake" there actually was compared to the icing. They recommended taking cake out of fridge up to an hour before serving and I highly recommend you do that because if you don't, the cake will taste dry and the icing will crumble. Service was friendly when I picked up my cake. The bakery is small, but cute!

Delicious and beautiful cakes and cupcakes. I absolutely loved my birthday cake from Andover…read morebakeshop, it was gorgeous! I've also bought cookies from here. They were adorable!

I've ordered twice from here, once for Ms Rachel themed cupcakes for my daughter's first birthday,…read moreand again for another birthday occasion. The customer service is so great! I love ordering from here!

I contacted cakes by Michelle via Facebook for my son's 5th birthday party in North Reading. I was…read morehappy to find out that delivery was available which helped relieve the stress of transporting the cake. I was very pleased with the result. I sent cakes by Michele a photo of what I wanted (Batman theme) and it was exactly like the photo sample. Aside from the delivery being a bit late, I would recommend cakes by Michelle not only did the cake look good and my guests were impressed but it tasted good as well.

a good friend of mine referred me to Cakes by Michelle because she makes beautiful cakes that are…read moredelicious too. I e-mailed her to make a 1 layer confetti cake for my son's 3rd birthday. It was a Curious George theme and the cake was GORGEOUS and tasted great. I swear my son will still bring up his George cake with the yellow hat on top. I will definitely order from her again for his 4th birthday!

Sarah was incredibly responsive to my last minute custom cake request. She was able to squeeze me…read morein to her schedule and not only was the cake beautiful, but it was delicious!

Such a talented baker. Unbelievable decorating skills. Great for custom ordered cakes.read more

Janelle did a phenomenal job on my boyfriend's birthday cake! He is an avid surfer so obviously I…read morewanted to get him a special custom surfer-themed cake. After gathering multiple quotes from several bakeries, Janelle was able to accommodate the most in the shortest amount of time for the best price (I believe I ordered one week ahead of time). Communication was clear over email about what I envisioned and she offered great suggestions. She delivered the cake well packaged on the day of the party and everyone was thrilled at the surprise cake! Oh and it tasted MARVELOUS!

$7.99 for 4 small apple cider donuts. I've never had anything like them. They smell amazing, but…read morewow, they are extremely bland, dry and It has the mouth feel of a scrub daddy sponge. If you're desperate for a sweet treat, don't let this be it; you'll be disappointed and have a very, very, Very Dry mouth.

This is NOT the place to get a decorated cake. I had to get a birthday cake for a child with celiac…read moredisease. It's hard to find gluten-free bakeries. I was a bit dismayed when I went to pick up the cake. Especially since I rearranged my schedule to accommodate them needing additional time to decorate the cake. It was also expensive ($100). I ended up redecorating the cake myself. So instead of saving myself time and effort during a stressful time, it was expensive and became an unwanted project. I'm attaching before and after pictures. The cake flavor was decent (a little dry), and people ate it but it wasn't good enough to save for leftovers. I wanted to write this in case any other family is looking for a decorated cake for a birthday party. You might want to order one of their regular cakes and not ask for it to be decorated. They seem like lovely people. I feel bad leaving this review, but I wish I had known this upfront because I would've ordered from somewhere else.