The previous owners were rude. It is a small store and they took forever to solve your problem. Please give these new folks a chance. Completely different experience. read more

My laptop kept crashing and I was contemplating giving up and buying a new one. I took it to Bliss, they were able to diagnose it and repair it within the timeframe they quoted. They also came in under their estimated price. read more

Came in to browse, as we seen it driving by heading to the butcher. Kind and friendly, lovely local business!!

Bought a traxxas slash 4x4 BL2s from Justin during the fair. What an awesome guy. My Wife and I were very happy with his service. I love to pop into his shop on my way home from work occasionally to see what else I must spend my money on. I'll gladly spend my money with Justin and Bliss Electronics!! 10 out of 5 star review is warranted! read more

I absolutely adore this place! My three sons and I went in today and they listened to my kiddo and helped him get what he needed. They even ordered the parts that they didn't have for him. The gal that helped us couldn't have been nicer and more accommodating. The shop itself is so cool - so many items in there that I didn't realize they had. Legos, even! I can't wait to do all my Christmas shopping there. Would give ten stars if allowed. So thankful we have this in the community. read more

They keep saving me! They are fast and have great customer service!! I have been being my computer here for years. read more

Bliss Electronics - Mr. Awesome! - IT Services & Computer Repair Near Me - Diamond Springs, California

i go in for traxxas stuff and parts look what also in stock first time i went in the guy was really helpful sec time i came in and was really helpful nice and got along talked rushed there to see if he was open or not was 5:55 i was hoping he was and he stayed open late to help and more. he's really chill and nice guy. read more

Just picked up my new computer. Very disappointed! First of all, there is no disc drive to put my CD's into! When I called them about it, they insinuated that it was my fault for not asking for one, and no mention was made to remedy the problem. That has never happened before. I've always gotten a disc drive in my computers. They even asked me to bring in my CD disc for my card program, so they knew I needed one. Now I have no place to put my CD's that I use for cards, photos. etc. I have used them for more than 15 years and have always gotten quality computers and work. I think they have become too busy, so customer service has gone by the wayside. I have always recommended them to others, but I won't recommend them in the future. read more

Dropped off my laptop to be fixed. I told them it was a Windows 7 platform. When I went to get it I was charged $45. They they could not fix it becasuse it's a Wibdowss 7 Platform. WTF. Not Happy. Won't return. read more

Justin arrived on time, and was courteous and professional. He explained my options and shared his recommendations, and charged me a fair price. Thank you. read more

My phone had died and I was so upset because it wouldn't charge, I couldn't access my info and I was thinking I had to buy another one. I went to Bliss on my lunch hour. The girl there, Chris, had the electronic "Midas touch". She fixed everything and more!! She didn't charge me either. But I'm going to make sure they are compensated. I really appreciate them. I had gone to Best Buy last year and spent a couple hundred dollars and didn't get what I needed tho it took me hours. I won't go to Best Buy again. Bliss is my new electronic go-to. read more

Where is the -star button? Absolutely will never go there again. Rude, incompetent, arrogant. Helpless, disrespectful I think you get the picture. With today's day and age just ordering a CPU online is much easier, or go to Walmart. Brought my business there in the past and it was nothing but problems. Has no idea on anything intermediate and the CPU they did for me crashed within a week then said bring it in but will be weeks before they get to it.....no no not for me ever again. Negative star button should be created for bliss computers. Must have named their business on Opposite Day. read more

Justin has been amazing. I emailed on a day his business was closed and I still heard back from him within 30 minutes. My child phone is not charging and or holding a charge and I didn't want to buy a new phone if hers is fixable. He was honest and said that it could be a affordable fix or expensive fix and we started with a replacement battery. I would have never thought of that. ATT just wants to sell me a new phone and not be helpful at all. I'm so glad that Justin is helping me out. Thank you Justin! I will refer all my friends to you! read more

Bliss Electronics - I can't remember this pups name but Look at that face. I would buy anything from that pup. Just take my money now. He is so sweet. - IT Services & Computer Repair Near Me - Diamond Springs, California

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Dropped my phone and broke the screen. Took it to bliss electronics, they were super friendly, helpful and had my phone back to me in no time. Thanks guys read more

UNDER NEW OWNERSHIP! I found Byebee on Yelp, but they've moved to this nice facility in Diamond Springs. The folks are so nice, and Justin is very knowledgeable. He got my laptop in and out in one day. Awesome service. Thanks Bliss/Byebee. read more

My husband needed a quick repair and this young man was fair and honest. He gave Wayne of your suggestions which were excellent and we will be using him for all of our future local computer needs. He works out of a small off the beaten track location so bit hard to locate but once you've been there it's no big deal. read more

Bybee Computers is an outstanding service. When my Mac Pro laptop recently crashed, Justin the owner, diagnosed the problem right away and easily repaired it in a short time. The repair entailed replacing the faulty hard drive plus reinstalling important applications and content from before the failure. Justin's expertise and work are exceptional. He is professional, articulate in his explanations, thorough, congenial and reliable. In addition to repair work for both PC and Apple platforms and cell phone repair, Justin builds custom computers for local businesses and home users with over 18 years of experience in the field. Bybee Computers is definitely my preferred repair service from now on. We are fortunate to have such an excellent computer service in our area. Margaret A. read more

Took our grandson's laptop in for a virus cleaning. We were told it would take 1 or 2 days. After the second day, we phoned and was told our laptop was next on the work list. After 5 days we picked it up, untouched. Staff was indifferent almost to the point of rude. Called Computer Guy, who cleaned the laptop in 24 hours. We used Bliss about 7 years ago and didn't go back because of the poor customer service. Guess this hasn't improved over the years. read more

I don't exactly live close, but I was told this place was good. I had to get my laptop screen fixed fast, and they told me a deadline which was just in time for when I needed it. They were fully aware of how important it was that I had by the said date. I called the day they promised it would be ready, twice the next day, and finally my boyfriend had to call and ask them what's going on to get any response. They were three days late and when we went it to pick it up and pay the remaining balance they said "don't worry about it." I assumed they realized their mistake. I then started receiving multiple phone calls a day to come in and pay, when they already told my boyfriend and I both not to worry about it! Paying wasn't the biggest issue, the way they handled it was. I have a busy schedule and live 45 minutes down the hill. I told them I would come in when I was in town and they weren't closed. (They have AWFUL hours). Instead they started calling my boyfriend and pestering him to come pay! The remaining fee that was owed was the cost of labor.. Over $100! Little did I realize two days after picking it up.. My laptop screen was COMING OFF. They had installed it wrong!! So I had to go back and have them fix it AGAIN. I refuse to step foot in there ever again. They couldn't even guarantee the glue would hold and said to come back when it comes off... UHH NO THANKS!!!!! Chris and Justin are the only names I remember after all the multiple phone calls and voicemails they left me. Don't trust them with your electronics!!! read more

Was surprised by everything in here. Computers take up about half, but there is car audio, 2-way radios, soldering supplies and a bunch of remote control cars, trucks and a few boats and planes. There are also batteries and accessories for the rc stuff. The solder and stuff is for electronics, like small gauge wire and solder wick. Happy to have a local place to grab this stuff. read more

My boyfriend dropped his MacBook and dented his computer and shattered the touch pad; we had gone everywhere and it seemed it'd be about $700 to get it fixed. We had Justin check it out and he called us the same day with a great estimate (about $500 less) and saying the Mac could be saved. From now on we will only use Justin for our computer needs! read more

I like it when I walk into a place, have a few minutes to try to find what I need and about the time I recognize that I probably should save myself the trouble, a nice gentleman asks if he can help me with anything. Towered a bit over me, but incredibly pleasant! Told him what I needed, a simple audio hook up, and he walked me over to where it was, picked them out for me after a few clarifying questions, and voila! I was done. How's that for efficiency? I noticed that the building was new and it seemed pretty well organized. I liked the small town demeanor of the place, a pleasant change from Fry's Electronics. Clearly they've been in business a long time with the same employees. The only thing that wasn't really so great was they only have one cashier terminal. Maybe that's OK if they don't get busy but the folks in front of me were buying a computer and I just had these two little pieces. I had to wait much longer than I felt I should have. I did get a few apologies for the wait, so maybe they're working on fixing that. read more

I would recommend these guys to anyone, they took on a task for me they had never done, but were confident they could do it.. They did more than just do it, they perfected it. I will go to them for any electronic needs from this point on. They even had toys in the shop for my son and daughter to play with while they completed the work I needed done. Thank you guys very much! Clean. Professional. Friendly. Fast. read more

I am self employed. This is the second time I've used Bybee Computers and will continue to go back. First issue I had was software related. I use a POP email and Outlook. I was having an issue with 1000s of emails duplicating. Microsoft's solution is to remove the emails from my POP server. I believe I should be able to keep them there as a type of back up and not have them duplicate into my Outlook. Justin made a suggestion for a work around. The issue wasn't fully resolved because the problem is my desire to have two independent software systems work the way I (the user) want them to instead of how they actually do (user expectations unrealistic). The solution/work around Justin came up with is acceptable. Most recently, my laptop screen stopped working. I purchased and used an external screen but it is inconvenient when I just want to take my laptop home. Justin indicated it could be as simple as a harness change or it could be a more expensive issue. We started with the cheaper option first and the problem was resolved. The best part of the service is the fact that I did not turn over my computer until after the part had arrived from being ordered and he was able to FIX IT THE SAME DAY!!!! When you are the sole employee and rely upon your computer, this service is invaluable. I strongly recommend Justin. I believe he provides quality service at a reasonable price and that he is knowledgeable about both hardware and software. read more

Justin listened to what I wanted a new computer for ( kind of specific) and recommended what I needed then built my system for me. After a rocky set up with their technician he really came through. He was always available for help and questions and I believe he really wanted to see me happy and using this for what it was intended. I like seeing someone caring about what they do and wanting to do a great job, and he's that guy. So thanks again Justin. I won't be buying from office max any longer. read more

Justin was awesome. Really brought back my daughter's lap top. Less than 2 years old lap top and i thought it was beyond repair. Justin made it look like new. Hope i don't need their services again, but if i do, i know now i have my computer repair go to place! read more

Justin has gone above and beyond as far as his help and suggestions pertaining to my computer needs. I am a self admitted "I-tard" when it comes to computers. He has become an invaluable resource and my "go to" guy for all of my business and personnel computer requirements. He takes the extra time to explain things clearly. He certainly has exceeded my expectations. read more

very professional, on top of your computer problem and follows through to complete your desired requests for computer needs.follows through with instructions on your computer over the phone and walks you through what ever you need. Justin built a computer above and beyond what i expected. Love his prices. read more

I called Bliss with a quick and simple question regarding my email account. The lady seemed very helpful and asked me to call her back in a few minutes as she attempted to recover my lost emails and straighten my account. I called back, a man answered, I told him my reason for calling, that I was asked to call back in 5 minutes. He said she had to take her car in for repair and the issue cannot be resolved. The emails are gone and cannot be recovered. Ok fine, but twice I tried to say something and he kept talking over me saying they're gone .... ok, they can't be recovered .... ok, thank you for calling. I was trying to ask if I could bring my laptop in to they're shop to get a few things looked at and they'd make a few bucks .... ok! He never gave me a chance. I won't bring anything to this rude man to work on. I can easily find someone with manners and customer respect. read more

As a business owner, we rely on our computers, and when they fail it is very important to get speedy help. Everyone at Bliss was ready to help and get us back on our feet after the last equipment failure due to a power surge. they had new equipment available, and set it up for our business within a short time, and we didnt need to go down the hill! We would definately recommend Bliss to everyone. read more

Great experience with Bybee. Came in a on a Saturday and Justin worked late to make sure I didn't have to go without my phone for the weekend. Plus it works great! read more

I had power supply issues with my computer so i went to Bliss to buy a new one. Justin helped me find a new one. It was reasonbly priced ( maybe coulda saved a buck or 2 going to best buy but then woulda had to drive to folsom). Not being very computer savvy I hooked up the new power supply wrong and was getting an error message. I took the computer in and again Justin was the one who helped me. He looked at it within 5 minutes and found that i had made an error with the connections and corrected it for me free of charge. Now that's great customer service. I would definately go back to Bliss for my computer needs read more

My computer crashed! Justin did an excellent job helping me set up a new computer system. I highly recommend Bybee Computers!

The staff at Bliss Computers are friendly and helpful. When I got a virus on my laptop, they repaired it in less than 48 hours. The cost was reasonable. When you have your own business, time is important! I recommend Bliss for your PC repair needs. read more

I would not recommend going to Bliss Electronics in Diamond Springs. I had the worst encounter there. I brought my laptop in to get serviced and immediately the owner told me "I don't touch fruit" implying he refuses to work on Apple products because he had a bad experience working with them. Well okay but I don't work for Apple and I would be paying you for your service to which he replied, "my business is doing just fine." Good luck with your business with that horrible customer service! I get businesses can choose what products they service and would have potentially returned with other needs if it wasn't for the way I was treated. The most annoying part was that I had called earlier to see if I needed an appointment to get my MACBOOK looked at and at that time he never said anything about refusing Apple products. So I plan my whole day around it and drag in my kids to be rudely turned away. Stay away from here if you can!!! I would give negative stars if I could. Also after I shared my experience with others, I learned of several other people who have had similar or worse encounters with the owner. read more

Justin is amazing! My LG G4 phone crashed after 11 months and wouldn't go past the "Life is Good" screen. Life is not so good when you don't back up your pictures and they are stuck in a phone! Verizon said there was no hope to get my pictures and LG didn't care. Other data recovery places said they probably couldn't get my pictures back from the LG phone defect that I had. Guess what, Justin recovered 3000+ pictures and my contacts! Great customer service too, he even researched the problem with my phone before I got there! I owe him so much, he was able to give me back the memories that I thought were forever lost. What a great guy! All my electronics will be headed to Justin if ever needed. I hope he is in business for a long time because I know I will need him again. Thank you Justin!!! read more

I had a computer hard drive crash so I took it here. When they told me the hard drive had crashed (the same thing I told them when I brought it in) they gave me a price to replace it. I asked how much it would be to upgrade to a solid state drive I was told it would be expensive. I asked for a price anyway (The tech sounded annoyed at the idea) and I asked about recovering the data on the drive. I was told they had some very sophisticated software and would see what they could get off it. When they called back the price for the hard drive upgrade was not that much more. But they had to order it. I asked about the data recovery again and was told they would call me back. The next day they called to tell me the computer was up and running. Again I asked about the data and they had to call me back. When they called me back I was told the drive was dead and they could not recover any data. When I got the computer back I plugged it in and found windows needed to update. 6 hours of updates. I would think this should have been done at the store. When I checked in to the data recovery the first program I found on CNET let me recover all the files. $40 I paid and found all my files were there. read more

Yes, they might be a little ecentric and have their own way of doing things, but they get the job done! Had a computer built here when my mail order name brand died, along with it's customer service. Bliss did a great job of helping me figure out exactly what I needed, and did not need, with no high pressure sales tactics. They built the computer quickly and correctly. Five years later the fan went out (due to not being cleaned by me). They fixed it quickly and at a reasonable price. Missing the fifth star as their "bedside manor" is lacking. I would recomend them for all your computer needs (except apple evidently) if you can do business without being sucked up to. read more

I was helping an older relative get a new computer. I found out my relative went to Bliss Computer and was told a price of $600 for a basic store built pentium machine. My relative has no idea about computers so she went along with the price and wrote Bliss a hold check. I ended up buying a much better computer in Sacramento for $100 less. I then went to Bliss to pick up my relatives hold check. The employees at Bliss were very rude. They said in a snarky way "good luck with you relative figuring out the new Windows 8.0" They suggested that Windows 8.0 had no start button and older people have trouble figuring out the new software. Of course my relative had no problem with Windows 8.0. Bliss acted as if their whole business was hinging on this one computer sale. In the end Bliss did hand over the hold check. The lady who sits at the first desk was the most rude. She acted personally offended. The lady's justification for such a high price on a basic computer was customer service. If you are in the market for a new computer just drive down the hill to Best Buy in Folsom and save big money. read more