Kimberly M.

My daughter went in a few days ago and got a full set. Within a few days all her nails were lifting and eventually all fell off. She called and let them know what happened and made an appointment to get them fixed. I went with her and also got my nails done. When I went to check out, they tried charging my daughter $75 for a full set again!! I told them there was absolutely no way we were paying for a full set of nails when she just paid for a full set of nails that were obviously done improperly. The owner, Chloe, did my nails today and left a complete mess all over my fingers, see photos. Unprofessional, low quality and horrible experience. We will never go back!! ***Response to Owner - There are no policies posted anywhere in your salon, no prices either, which is pretty shady business practices as prices seem to be pulled out of thin air. My daughter paid less when she originally got her nails done than you were trying to charge her today. She called and let you know there were issues, made an appointment to have it fixed, brought in all the nails that fell and was told you needed to do a full set to fix it. We never imagined you would try charging to fix the mistake of your employee improperly performing the service in the first place, let alone more than she originally even paid at $75!!!! You offered a minimal discount. I originally thought you said to pay $15 and when I clarified you said to pay $50. I never left without paying, the fact you would even state that is absurd. In fact, I payed you almost $180 for my nails and 2 pedicures and have the receipt as proof. I told you I was not paying an additional $75 for the nails that were previously paid for by my daughter to be properly done and you had to fix. I would never step foot in your shop again! Look how horrible of a job you did on my nails, and this was before we even discussed payment!!

Chloe always does an amazing job on my nails! She is so talented and her work always leaves me feeling fantastic!

Kacey S.

This was my first time visiting Bliss Nails and my overall experience was pretty good. It is absolutely beautiful on the inside and everything felt very clean. They have a large staff so they are able to accommodate same day appointments and walk-ins. I was greeted quickly and shown to a pedicure station. There is a bit of a language barrier with some of the employees which can cause some repetition and need for clarification, but they were patient and very friendly! I received a pedicure with French tips, full set of acrylics with French tips, and (for the first time ever) a lash lift and tint. The pedicure was great! The massage chairs are all new and in perfect condition, the water was not too hot, and the women who did my nails was so sweet! They opened up a fresh pack of tools to use on my feet too, which a lot of places don't seem to do. The manicure I was slightly less happy with, but still a good experience. I feel most of that has to do with personal preference. The nails are sharper and thicker underneath than I hoped for and am use to. My cuticles are also really dry since getting them done. There are a few imperfections on the white paint, small missed spots, but overall I am satisfied. I didn't see if he opened fresh tools for my nails, like they did for my nails or used the same ones. The lash lift and tint was quite the experience! Chloe communicated well with me and helped me greatly when my eyes started watering. The product did get into my eyes at two points, but I chalk that up as a circumstantial possibility rather than an issue with the service. I had never done that procedure before and have my basic concerns, but so far so good and I love they way it looks like I am wearing mascara without having to! The only negative thing I have to say is that it was very awkward to be listening to all the phone conversations that came in while lying on the bed for the lashes. I understand being busy and that the speaker is a helpful tool, but it felt unprofessional and awkward, especially when someone called in to make a complaint and I was privy to the whole conversation. Thank you and look forward to coming back!

Corynn C.

This place is great for so many reasons! It's beautiful and cozy inside and the staff is accommodating and kind. I definitely recommend making an appointment ahead of time, as every time I have arrived for mine, it's fully packed in there, even on weekdays! Chloe is incredible. She is the main lash esthetician and is constantly busy and booked, which is a good sign that she knows what she's doing. It's a bonus that she is the sweetest, and honestly has the most cozy, happy vibe every time I see her. I just recently switched from acrylic nails (been getting them for years) to dip nails with them and I am extremely happy with the results! Wish I would have made the switch a long time ago

I have been to this salon approximately four times and had a good experience. The last time I went, I had an older lady who didn't speak English unfortunately I didn't get her name so I can't mention it on this post. She cut three of my cuticles and they were very painful for a week. She also put polish on the end of my thumb and scrubbed it with an emery board to get it off. I then ended up with an abrasion for over a week before it healed. One week after the gel manicure, my nails started to chip and break. I've been having gel manicures for approximately six years, and this is never happened to me.

Okay so this is gonna be long. This was my 8th time coming to this salon and I brought a friend as well. One pedicure & a full set and a gel mani. Total of $213, my pedicure was $45 and now other prices were told to us.. They usually tell you how much they'd be charging once you show your inspo pic. We were playing musical chairs the first hour and a half we were there, and it wasn't just us. Seemed very chaotic and unorganized. Nonetheless, we continued. I began with a lady who filed the designs off of my nails before moving me to another chair to soak off. About 10-15 minutes pass and the tallest guy there takes one of my hands out and says "oh this is gonna take a long time" I got these nails done here... these are y'all's products.. He filed my nails with the drill and after another 10 minutes soaking I moved chairs again. This time he filed and used a cuticle trimmer to wedge between my nail and the fake nail. Then he used a nail tip to slide between and take the fake nails, acrylic and layers of my real nails off. At first there was no pain so I let it slide but then it HURT. I pulled my finger back a little and said "Ouch!" without a second thought or a sorry he tried again I said "Could you just file it down? That hurts." He continued to the next finger with the same method and it didn't hurt so I didn't say anything.. Why spend 20 minutes soaking off and being charged whatever they decided for a soak off if you're just gonna rip my sh!t off? Ok so boom. He preps my nails and places the nail tips. My index finger was crooked and I asked him if he could take it off and reglue it down because it was crooked and he said once he puts the acrylic he will "file it straight but it's because your fingernails wasn't there so it couldn't be straight" I'm sorry I had a nail when I walked in this heffa and also that's not how that works.. but alright. Spoiler- the nail did not "turn" straight. I have clinodactyly in my pinky fingers so that's expected for those little fingers but the rest are straight. My friend was a witness and he definitely was arguing with me about MY NAILS. I asked if the cat eye polish could be half the nail and faded and he just painted the entire nail. At this point I was tired of "complaining" it felt like. Usually they ask "is this okay?" throughout the process and make changes as needed. Not this guy. He was RUDE. He then got white polish to do the lines and I asked him if he could use a light pink and he goes "your picture isn't pink" I replied and zoomed in "I think it is but even if not I'd like a pale pink" and he says "pink isn't gonna pop, you won't be able to see it" BROTHER I DO NOT CARE. Like what?!? He then irritatingly gets up and gets a light pink and these were the results. He also started rushing my Nails with the line work, and when he was ready for my nails to go under the UV lamp, he would almost toss my hand. There was one line that was super thick and I asked him if he could fix it before I put my hand under the lamp and he proceeded to fix it for about 20 seconds which makes me think that he too saw what I was talking about and he wasn't going to fix it initially. It felt really aggressive, and I would look at my friend, and she noticed it too. At the end we go to pay and he asked if it was together or separate. He never gave a breakdown of how much anything cost and I've been to the nail salon enough to know that my friends Nails shouldn't have been more than $55. Besides the length of my nails, they were simple. I've come and gotten much more intricate Nails here and have paid no more than $80 and I would tip well of course because they did a wonderful job. This time he just told me 213 and I paid after I paid he asked if I would like to add a tip I said sure $20. He asked 15 for me 5 for the pedicure. I just said sure because I was so over it. And I will now venture out because I'm not arguing with someone about the nails that are gonna be on my hands for two weeks. Plus, if he had just taken the nail tip off and re-glued it down straight it wouldn't be like this and due to it being slightly crooked, it's been the only nail that I've jammed in less than 24 hours.

M. G.

I did chrome for the first time in a long while. That's an extra $10 but I'm happy with the results. To boot, the young man who did my acrylic fill + chrome finished LESS than 30 minutes. Like what?! He did great work, was thorough, trimmed and shaped my nails the way I asked and was friendly. It was $50 + I tipped him $5. ($40 for the fill, $10 for chrome.) I always try to pay and tip in cash otherwise you're going to pick up the fees for the card.

Literally the worst experience I've ever had at this place. I had Lisa and she was talking the whole time, on and off her phone and not even paying attention to the steps where she would repeat steps that she's already done on the same hand/nail so everything came out horrible. My nails literally look like my nine year daughter did them and how does a fill, one color and a simple XO gem design take over an hour and a half long. Really disappointed tonight and the money I spent. At least I took my daughters with me and their nails look really good, I'll be calling head next time (if we come to this location again) to make sure I don't get Lisa as this was my second time with her and the first time was the same experience.

Ella P.

This was the worst manicure service in my life. She took literally 10 minutes to do a regular manicure on both hands leaving uneven unpolished nails and chapped skin. She did not ask what shape of nails I wanted and didn't even bother to make sure they are the same length and shape. I have no idea how this place is even in business with such poor quality of the service provided.

I usually like this place but I am very upset with my nails. I paid 65$ and three of my nails already chipped and it hasn't even been 24 hours This is an ombré dip with gel. I'm post surgery and just wanted something nice to last awhile, I can't believe I paid 65$ for this plus a tip