I rarely write reviews. When I do, it's because of truly stellar service…read more My husband and I came to Michael Raff after 3 other accounting firms failed to help us solve a costly error made by the IRS and a previous accountant. The issue had been lingering since 2020 (2019 tax year). We tried numerous CPA firms and tax accountants. A few claimed they could help ultimately at significant cost to us, many told us to "forget about it". Last fall we decided this was a job for a tax attorney. I read reviews from every possible source trying to find a tax attorney with good reviews. Michael Raff's reviews were 100% great. I was suspicious of that many great reviews. I concluded that there were too many and too varied for the feedback to be fake. Not only that, he has a transparent and meticulous process for the way he bills and updates clients. Others before him pledged to keep us informed but only Michael proactively phoned us (and followed up with an e-mail) at the end of every month. The minimal retainer he asked for in order to work on this problem is still not used up. Michael was able to retrieve the money from the original error in LESS THAN SIX MONTHS, where other large, expensive firms had failed us for OVER 5 YEARS. He is still planning to retrieve money from the IRS on our behalf for the error adjacent money. We assumed he was a specialist only and worked as a dedicated tax attorney. Michael also does regualar tax preparation. It did not take much convincing to for us to engage him as our accountant. If you want an acccountant who is knowledgeable, dedicated, and ethical, I think you would be hard pressed to find someone more skilled than Michael Raff.

Michael and his team were a pleasure to work with -- thorough, plain-spoken, accessible, and…read moreturned my project around quickly. Definitely recommend.

Excellent service listens to your needs performs to your expectations. Highly recommend this agency.read more

Paid for rush service ($270 - 3 service attempts)) to serve a 30 day notice (over a 6 day period…read moregoing into a weekend) to evict persons living in a probate estate home. Server stuck a copy of the notice in the door on second attempt because he "saw rubbish" outside and assumed they had moved. With that inexperienced and stupid attempt he basically told the occupants what he was doing. (I was told by the office that he had 10 years with the company) Three attempts means three attempts, lousy or not. The same night my client heard from a third party in communication with the occupants that they had found the notice (not legal service). I emailed the company THAT NIGHT and told them what had happened. The server had gone out the third time the next morning prior to the company contacting him. The entire time of the contract, it took the office HOURS to contact the server (they told ME this) They gave me one more service attempt because they had admitted they screwed up. The server saw lights on and heard voices inside but (surprise) they wouldn't open the door. For the last three days of the service period, I emailed the company for status without response approximately 10 times. When I called, they told me that they received the emails, and were waiting for their server to respond. I've been practicing law 30 years and have used many companies for service of process. This company had no plan on how you serve an individual, made fatal errors, and had poor communication both internally and with the client. I wouldn't use MSI to serve a notice to a child's teacher that they were sick that day, let alone anything important. Without any doubt among the worst in the Chicago area. Stay away and don't waste your money. ----- Regarding the owner's response below, it is utter nonsense. I sent these guys to serve notice on a vacant house for $270? The owner is lying. I told them three people lived there. They were sent there to serve notice, not to make a judgment call on occupancy? Oh, and do people ever leave a house? Their server left a notice in the door, effectively rendering any future attempts futile. The woman in their office admitted it, that's why they gave me an extra attempt. It wasn't a "courtesy" attemp. They screwed up. You have a weekend job and you don't communicate with the client? That's poor business practice. As far a suggestions. YOU MADE NONE except a stakeout which given your track record would be a waste of time and money.. I emailed 6 times Monday morning for status, and called when you didn't answer. Hey man. I know it's painful to get a bad review. But you should suck it up and try to get better instead of lying on Yelp. You have a poorly run business.

Great service and quality work. I had four boat cushions done and they did a fantastic job matching…read morethe original in my 2004 Malibu boat.

Did a great job recovering my dining room chairs. Helped pick fabric from lots of options. Highly…read morerecommend.

I cut ties with the company we purchased our Stratasys printer from after 6 years of frustration…read more I wish we had dealt with CATI all along. Super friendly and helpful! Top notch support!

Need SOLIDWORKS or a 3D Printer? Top notch customer service and products. They have locations…read moreacross the US. Great leadership team.