I don't recommend this company for plumbing services. They hardly answer the phone, they send…read moreincompetent workers, they don't guarantee their jobs and overcharge the customers. I used their service once and they took longer than they should to do the job and charge me for their time. I just gave them a second chance, and unfortunately they did it again. Based on these two experiences, I'll never use their services again. Comparing with what I have paid before to other companies for these types of jobs in other houses, they overcharge me. I honestly considered it an absolute abuse specially when they know that you really need their plumber service. Take your time and check for other trusted options! There definitely better ones than this one!!

I will not recommend anyone use this company. I called 3 times the first time I left a message but…read moreno call back was made the 2nd time I talked to the daughter in law who answers their phone and was told that Steve will get back to me 3nd time I left another message No call back! Then one of his customers called him for me and Steve called right away,he said he was going to go look at the property to get an idea of what needs done I was at work so no idea if he showed or not but he asked me to call back with an answer to a question which I did the same day. Several days later still nothing from them. I believe that they are only interested in working for people with lots of .

Well pump had a problem on a Sunday. Called this company. What a mistake. He was happy to come…read moreout on a Sunday to collect the money and after 4 hours "thought" he had it fixed. Half way through a shower we had the exact same problem. He attempted to charge my father for the new motor he put on when the motor turned out to not even be the problem. My father told him to put the old one back on since it wasn't the cause of why we had no water. Extremely unprofessional with the mouth of a drunken sailor. When he started throwing his tools out of frustration I almost told him to go ahead an leave, we'll call somebody else. Felt like it was all guess work with that guy and he wasn't very good at guessing. I would not recommend this company. Call ANYBODY else. Trust me on that one.

Never choose them seriously. They will waste your time and…read morerun you through circles. My experience was for an estimate for electrical work in my house. They sent the estimate 11 days after original appointment. I also had to make 3 phone calls and emails to an account that didn't exist, that they provided. Stay clear!

This company came out to replace a pipe running to our home from to the street due to a water leak…read more The pipe was replaced and the soil that we paid extra for to backfill was spread out over a large portion of our intact lawn killing the grass we had there, and was not put in a large pit (2'x3') that they dug where the pipe met the house. They replaced all the decorative rocks that had been there, on top of the pit as if we wouldn't notice. I have called two times now to complain, once right after the work was completed, and once about three months later and was told very nicely that they hadn't forgotten about us and would come out to fix it. That was another two months ago. Another two faced company that takes your money and doesn't follow through.

Do you have a drain issue? I did. This will be the 4th time in as many years my bathroom drain…read moreclogged. Having the same plumbing service come out to fix but like clockwork, the following year same problem. So I went to Angie's list and put in my problem. East Coast Trenchless were the only ones who reached out. I put in the request on late Saturday and they called Sunday morning. I missed the call. I called back and spoke with Shelby. We scheduled for Mike to come out Monday morning. They offered free camera scope of the drain and a military discount. The camera didn't show any clogs but identified a problem with the pipes. The house was once on a sandmound but went to city sewer and the installers went from plastic to cast iron back to plastic. The change from plastic to cast iron created a place for stool to catch and cause a blockage at least temporarily. Mike recommended an extra flush or two to reduce the solid build up. Did they fix the problem? No as there free camera scope showed no problem. Would I use them again? You bet!!. Shelby, the voice on the phone was pleasant and she explained the offers, the process, and answered every question I had. Mike, the technician, was friendly, professional and showed me the video he took of my drain while explaining what I'm looking at. Other than the extra flushing, he recommended (but didn't pressure) I redo my inside drain piping since there are many changes due to DIY projects and not many straight pipe runs. He's working on the estimate. So if you have a drain issue (mine was stool blockage...based on history) give these guys a call.

East Coast Trenchless surpassed all our expectations. They proposed a "trenchless" method to…read morereplace 65' of antiquated "orangeburg" sewer/service line - a preferable option to busting up the concrete patio. Most all the on-site equipment was new, highly-efficient and state of the art within the industry. Furthermore, they were able to forward a high-resolution video feed of the damaged line to the insurance adjuster, expediting the claims process. The in-house credentials, professional licenses and industry certifications are impressive, starting with the owner(s) right down to the field technicians. The crew worked steadily, with minimal downtime and adapted quickly to changing circumstances. Determined to secure an "open line" status, the crew worked well into the early morning hours, during the most inclement winter weather. The quality of workmanship was superb and all customer interactions were positive, courteous and respectful. As new issues emerged, best-possible solutions were offered in a timely, honest manner. Great care was taken to protect all property inside and out, paying particular attention to high traffic thruways. We would offer nothing short of a stellar review on East Coast Tunneling, especially in cases where overlying hardscape, driveways or patios are a major concern.

Coworker of mine recently used Drain and Pump Services Inc. to clear a clogged sewer lateral for a…read morehome in Dover, PA that he had recently purchased. They told him they had cleared the drain. The job took less than 50 minutes. The culprit according to Drain and Pump Services Inc. was sludge. Within a couple of days, the clog returned with vengeance. Another contractor was called out and found roots inside the lateral. The roots were cut out and the drain was restored. He called Drain and Pump Services Inc. and asked for a refund at which time he was hung up on. In this day and age, no business can afford poor workmanship and certainly not rude customer service.

Used Joe and the team again for another property. This was a Saturday and Joe was there in an hour…read more The main line got backed up 125 feet away causing a toilet to overflow. They snaked it to 100 feet, and then hydrojetted it at 125 feet. They have the right tools! They cleaned up our mess and took great care of us. They charged a very reasonable emergency call fee and a legit fee for the time involved.