They were quick to reply and scheduled my service as soon as possible. The price was very…read morereasonable. Ken was very knowledgeable and provided me with good information on my service. I would recommend him to friends and family.

Excellent customer service over the phone down to the actual services. Would use again.read more

They again have saved the day! I live in an older (70 + years) house and the plumbing has not been…read moreupgraded at all. They came out today to fix a broken pipe leading to my kitchen sink; and while they were here they installed shut off valves! They are so reliable, fast and polite. Last time they were here was on a Holiday Weekend when a drain pipe from my upstairs bathroom sprung a leak. They responded quickly, fixed the leak, and the price was very reasonable for a holiday weekend. My church has now used them a few times also and they are very pleased with thier work.

Nick and company are as reliable as they come. Always get the job done and show up when they say…read morethey will. They are a 9-5 company, so after-hours charges will apply outside those times, so be aware of large and lengthy jobs with critical timing. In other words, you want it done today and it's after 5? You'll be charged extra. Had this happen once because I needed the job completed that day. It was more than I hoped, but the job was done and tenants were happy to have hot water. Fair is fair and that's how business works. Highly recommend Cropf Bros., Inc for all your plumbing and heating needs.

I had some plumbing issues and Isaac and his apprentice took care of them in a timely, efficient…read moreand professional manner. I am very pleased with the outcome. Definitely would call on them again.

This company could very well be great, but if you are under a home warranty please request a…read moredifferent company. They do 1.5 million dollars with First American Home warranty, which owner proudly stated. Their highest regard is serving the home warranty company and not the customer. We have a mechanical breakdown of our AC handler. We have no AC. The entire coil inside and outside is completely iced over. Tech stated he would return in 2 weeks after previously stating that the coil had a leak to check and stated it works, and it was. I linger frozen. He stated the home warranty company would not replace the unit, which we know is a lie since we have been a customer for 13 years. Then he took back the comment that the coil had a leak, blamed the blower and then said there is no diagnosis. He does not have the technical skills to diagnose an AC outage nor is he willing to state on insurance paperwork a replacement. Replacement should be stated due to age of system and coil leak. We had another contractor come to our house before the home warranty contractor and he stated the unit has a coil leak and needs to be replaced. York Mechanical was fired on the spot due to unwillingness to diagnose our AC outage. They also leaked excess freon into our yard. Tech said "I have to take what you say with a grain of salt," which is stating that I am lying about our AC outage. Can you even imagine being told this by a tech with your AC broken? He told us we turn our AC down too low at night and that is why it is frozen over. If you go with this company to do work with your AC out, they have a 2 week lead time at least. Under warranty while waiting for parts you will have no ac up to a possible 6 weeks. I do not recommend this company unless you want to have someone who does not want to truly help you and is more worried about pumping more business into his business via home warranty calls.

Great SERVICE!!!!!!!!! Quick and reliable…read more I felt that they did everything they said, plus the price tag. We went 30 hours without water to the house but I was told by the York water company that I might need to wait days till I find a plumber to start my job. I feel very lucky that I got a referal to contact E&S. I hope if you need a plumber, at least give them a call.

When you choose to live in and love an old home, you need to have companies you trust at hand, and…read morethat's why we continue to use E&S Plumbing and Heating for the last minute emergencies, planned work, and everything in between. Knowing that Lloyd and Zach are knowledgeable, and thoughtful about how they approach their work, and the homes they're entrusted with is why we have recommended them and continue to do so. A few mornings ago we discovered water in the basement from and unknown source, they walked my husband through a whole house shutoff until they could arrive and worked on first round diagnostics of the possible issue. We followed their guidance and upon their return (when things were dryer lol), they were able to diagnose within a very short time and with impressive accuracy to mitigate further damage and resolve the issue once and for all. Again, we could not recommend them enough. Rachel & Jim - Old East York, PA

The quality of service was excellent. Devon was a very professional technician and the job was…read morecompleted in a timely manner. But, as far as pricing and "affordability", I'd have to give them a huge "No Go". Average pricing to repair/ replace a faucet is quoted at $250-$500. They were well above that at $625, and for top of the line Devon quoted me $200 more at $825, Seemed a bit steep. Although, he did give me a $25 military discount on the end. I do not fault their workmanship, just their pricing.

I had them come out for estimate ($75) to hook up facet and connect gas line…read more The estimate came out to be $1800! I asked technician most expensive part and he said it was a flat fee. Wish there was a disclaimer or more transparency when booking an estimate. Do not go with them unless your project is worth more than $1800. ​​

account unit efficiently and with a smile. Tyler is a grea5 asset to Jeff Wilbur Plumbing. Love…read moremy maintenance agreement and the fairness in fees. I HIGHLY recommend Jeff Wilbur Plumbing.

Always great things to say about Jeff Wilbur Plumbing and Heating! They have been taking care of…read moreour home for years! Had a new wood furnace installed DEC 20 and needed it connected to my HVAC. Called Jeff and after a quick inspection, he had a plan a team here very quickly. That wood furnace is a dream and our house is as warm as ever! Jeff, Justin and the team of installers are tops with us! Highly recommended!

My husband called over a week ago to get an estimate for a non-emergency hot water tank…read morereplacement. He left a message. They never called back. Poor service up front, so we went with Jones Plumbing instead. (See my review of their work.) Poor customer service up front makes me question how responsive they would be during an emergency situation or if there was a problem with the install after the fact.

Can't say enough how great working with Corey Fitzpatrick was. Didn't realize that they missed my…read moremessage and immediately came out to check my air conditioning unit and thermostat. Didn't try to sell us anything that we didn't need and when it is time to upgrade our unit gave us options. Later that night I went to change the thermostat out and had issues due to wiring. Spoke with Corey the next morning and he was booked up for at least a week but walked me through finding the necessary wire to hook it up myself. Will definitely be using and recommending them in the future.

They came out this past January when my furnace stopped working on the coldest night of the year,…read more it was a Friday night, they showed up in just an half hour from time of call, they had the parts needed to do the repair on their truck, a new transformer and a new controller. They responded and did a great job even though I'm not a regular customer of their's. In fact I never had used them before, that says allot about their dedication to customer service. I highly recommend them.

They have no clue how to install HVAC systems. They tried to install the air handling system in my…read morehome and when I had my local inspector inspect the work Tapper and Sons did, he asked me if this was their first install because they did it totally wrong. They used toxic cancer causing glue inside the air supply side that specifically states "NOT FOR INDOOR USE" because I found the tubes in my garbage. When I walked in on them when they installed it, they were all high from the fumes and the owner had actually fell on the floor he told me. When I called to tell them they needed to rip it all out because the township inspector failed the install, Rob told me he has been doing it that way for 25 years. (I said, doing it WRONG for 25 years and making people sick). I am sure his employees will lose as many brain cells as Rob has and in my opinion, they should go to OSHA. I paid them 75 percent up front to install, but once I told him he failed inspection, he would not return my calls, not from any of his phone lines or his own cell, office phone, emails, texts. Total FRAUD . So I am out $15,000 and had to hire a real HVAC company. I actually did the air handling system and vents myself because I got screwed out of all that money and did not have enough. The work I did passed inspection and was told by the township inspector and the new reputable HVAC company that installed the heater unit that my work was 100 times better than what Crapper and Sons did. Stay away from this company, they are clueless, unreliable and criminals in my opinion. Got a lawyer friend of mine to look into it and he said I have a solid case against them, but would cost about the same in lawyer fees and would take a year or more. So Rob know how to play the system and that is about it. He got his money and his new motorcycle as I saw in his social media from what I paid him and that is all he cares about. Total loser.