Summary: Great experience with Brian buying a house in the Evergreen area of San Jose, strongly recommend. The Full Story: We met Brian at an Open House and, without any commitment from us, he started trying to match our needs with a house. We were impressed with his diligence, attempt to understand us and openness so we went with him as our agent. It took us awhile to find a house so we had a lot of house visits with Brian and some of the things we appreciated included: - Area Knowledge: In an advantage over the online services, Brian frequently had the tip on homes prepping to sell. In a market where there's only a few days between a showing and a sale, this is important for giving a bit more time for diligence and prep a bid. Brian also occasionally got us into homes before they went on the market. - Diligence / Responsiveness: Brian doesn't stop texting. I don't think he sleeps. I'm not sure. But we appreciated the low bar of formality on communications, texting back and forth when convenient, trading links to new homes, etc. - Frankness: What I've not seen in a lot of RE agents is the frankness to call a lemon a lemon. When we'd do walkthroughs, Brian would proactively flag the negative for us even if I never would have known (ex: brands for things like water heaters). - Creativity: We were always open to fixers and Brian was always a valuable sounding board in walkthroughs for ideas on how easy/hard it would be to fix up a particular place. - Network: If you need a thing related to a house, Brian's got a person in the contact's list. Six months after close, we're still texting Brian for his advice on household problems or recommendations for a X to fix a Y. Brian also hooked us up with a loan agent who gave us a better rate than we were able to find ourselves and who provided exceptional service (Satish Dadral). - Soft Sell: We never once felt like Brian was encouraging us to spend more than we wanted to on multiple home bids we had with him. One time we even missed a house because he encouraged us to not increase our bid any further because the house wasn't worth it ( ... it turned out the house had major water damage and would have been a lemon anyway). - Enthusiasm: Brian's not a bubbly agent like many others, but we always felt like Brian really enjoys his work and is nerdy about it (a high compliment from us) and was always up to check out a new listing. - Thoroughness With Documentation: When it came to disclosures, Brian always read them and gave us his expert thoughts. He helped us learn how to focus on the important parts in the documentation. - Family Background: Small point, but maybe rarely mentioned ... Brian's got a family and for parents of very young children his experience helped us think through what we're going to need in a house as our kids grow up. read more

Over the past 28 years, I have used the services of Principal, Thao Dang, formerly one of Century 21 top realtors. Thao assisted my wife and I with purchasing and selling several homes. We were very satisfied with each transaction. During the process of purchasing and selling our homes, I observed Thao utilizing the following attributes (Negotiations, Customer Relations, Customer Services & Punctuality). His fairness and integrity is second to none. I strongly recommend Thao to anyone who is looking to sell or buy residential or commercial property. read more

Block Change Real Estate - Seth Johnson Currently Retired Former Senior Manager at AT&T Former CIO at Valley Water District - Real Estate Agents Near Me - San Jose, California

Brian is the best real estate agent we have ever worked with. He encouraged us during the process to not give up on our preferred neighborhoods even in a very competitive market. He gave us a lot of valuable advice about neighborhoods and home remodeling ideas. Brian was always honest to tell us the negatives of a home as well, and never pushed us to make an offer we were not comfortable with. At the end, Brian negotiated hard and we managed to buy our dream home even without having the strongest offer in such a competitive market! I highly recommend going with Brian and will gladly recommend him to friends and family. read more

I would not have gotten the house I wanted without Brian's help. I called him on a Saturday evening about a house in Cupertino I saw that morning and he responded right away by calling the seller's agent to find it it was about to close that night. With his knowledge of the area and relationship with the local agents he was able to help me get the winning bid and close on the house the following morning. Throughout the inspection process whenever someone needed to be at the house for a inspection or review he was always available to go with the reviewers/inspectors when I was busy at work and give me a summary afterwards. He was also very knowledgeable about local utilities, contractors and home services I could use once I moved in. Brian was a great help throughout the entire processes helping me get my first home. Would definitely seek his help again when I need future realtor help. read more

It wasn't easy and nearly impossible to find a move in ready single family home within our budget. Brian was relentless in the search, taking us on countless open houses until we found our house. We are so happy with a yard and shady trees. It's everything we ever wanted and we are so grateful to Brian's tireless efforts. read more

We are lucky to find a great agent Brian Ng, who helped us get our dream home in 9 days on Oct 2018. Last fall, the market was getting a bit softener already, but since our house is very disable, that's why it's still very hot with multiple offers, Brian took the deal in a very short period of time, he quickly did a lot of research and help us analyze the nearby market, design the negotiation strategies and funding strategies, most importantly he help us with a great cover letter, which really touched the heart of the owners, we eventually beat the other 4 offers and win our dream home. Greatly appreciate Brian and Thao for your great work, I will highly recommend my friends to get their services. read more

We reached out to Block Change because of their stellar reputation, and from our first meeting we knew we were in the right hands. Things could not have gone more smoothly when Brian sold our home for us this past July. He and his team coordinated and scheduled every service necessary to get our home to market. No detail was overlooked. Brian responded quickly to all of our questions, knew exactly the right price to list at, and brought us multiple excellent offers one week later. We were ecstatic. The stress of selling our home while preparing for an out of state move to a home under construction was lessened by Brian's expertise, capability, and kindness. read more

Bryan, Thao and Wendy and the entire team at Block Change Real Estate were beyond excellent during our entire home sale transaction. We especially appreciated their responsiveness, creativity, attention to detail, offering advice, assistance and making excellent recommendations throughout the entire process. In addition they worked wonderfully with subs and staging companies to make our house look exceptional for the sale. We are extremely happy with our decision to use them as our agents and would repeat the process over again without hesitation. Thank you to the entire Block Change team. read more

Brian is the best realtor I've had the pleasure of working with. I have now bought 2 houses with him and referred several of my friends. I've never met a person who has the hustle that Brian does -- he does his research on the neighborhood, will relentlessly follow-up and get intel from the sellers agent, and he negotiates hard to give his client the best price & terms possible (even in a bull market). read more

I have been with Thao and Brian for 20 years and 5 houses. They always delivered the best price and smoothest transaction. Wouldn't use anyone else! read more

Thao Dang & Brian Ng Thank you for all the hard work in helping us find our three homes the last 25 years. Our first home we lived there for 11 years and the second home we lived there for 13 years now we're in a new home the last couple years and we couldn't be happier! We raised our three children and created a lifetime of memories thanks to Thao Dang & Brian Ng helping us find our dream homes! I know in your future endeavors you will be just as successful as you've always been! Thanks, Cosme and Sylvia Mojica read more

We are grateful to have the opportunities to work with Thao Dang and Brian Ng Real Estate Group. About ten years ago, they helped us purchase a house in Palo Alto. We decided to go with them because of their experience, their wide knowledge of the real estate markets, their assessments, and their approach to buying houses and the bidding process. We had full confidence in their ability to deliver. And deliver they did, beyond our expectation. We loved their dedication and hard work so much that when we decided to relocate to the Silver Creek Country Club earlier this year, we called on Thao Dang and Brian Ng again. We could not think of anyone who would be more capable in handling our case. Having the opportunities to work with them, we simply trusted their instinct and ability to deliver, and the results showed. We could not be happier. read more

Thao Dang & Brian Ng Thank you for all the hard work in helping us find our three homes the last 25 years. Our first home we lived there for 11 years and the second home we lived there for 13 years now we're in a new home the last couple years and we couldn't be happier! We raised our three children and created a lifetime of memories thanks to Thao Dang & Brian Ng helping us find our dream homes! I know in your future endeavors you will be just as successful as you've always been! Thanks, Cosme and Sylvia Mojica read more

I usually don't write reviews but I had such a great experience that I had to share. We had such an amazing experience with Block Change Real Estate. We can not praise them enough. We were worried as we've been told by a lot of family and friends that buying a house is really stressful. But our experience was everything but stressful. Brian and Thao both were in communication with us. They answered all of our questions, giving their honest opinion and kept us in the loop during the whole process. When we found the home we loved, we put in an offer and had keys in our hands in a few weeks (crazy fast)! I was so impressed with Brian during the bidding war. I was worried we didn't offer enough and I didn't want to lose the house. I asked him if he thought we should offer more. He replied that we should hold firm and that he would try to negotiate without having us add more money to our offer. In the end, he did it. We held firm and got our dream home. He's the best real estate agent there is! He's knowledgeable and has your best interest! I have been (and will continue) to tell all our friends and family about Block Change Real Estate! We are beyond pleased with our experience and you will be too! read more

Brian has helped us purchase two homes in the past 7 years. Our experience working with him on both purchases has been nothing but excellent. Brian is a rarity in the real estate market; he brings experience, commitment and deft to the deal making process. He also has a construction background; he can quickly spot red flags in property inspection reports and can also provide good ballpark estimates for required renovation work after buying. Our first purchase was a town-house in West San Jose in 2012. We were first-time buyers and six months late into the bidding frenzy. After losing a few bids, we had gotten a bit desperate and were willing to pay a lot more for the town-house. But Brian correctly judged the market situation and asked us to hold our horses on the bidding process. And he was right on; we paid only 4% over the ask price. Our second purchase, this year, was in Saratoga. Brian gave very good estimates on the amount of work we would have had to get done on the first two properties we had gotten interested in. That helped us view the ask price in the right perspective and we decided not to proceed further. For our final purchase, Brian handled the extended negotiations, drawn out over several days, very well. He made sure we didn't come across as over-enthusiastic in our first bid and made sure the seller understood the "pain" we were going through as we raised our bid. In the end, we were able to get the house below the seller's expectations. Now, here is the interesting part. Brian was on vacation for part of the time the negotiations happened and we didn't even know about it until it was time for him to take the flight back. We communicated with him and he with the seller's agent as if he was in office. And he made sure that his partner, Thao, covered for him while he was offline in the flight. This speaks to his availability and commitment as a real estate agent. read more

Over the last few years I have experienced a bunch of great experiences with great people across the service industry, be it banks, restaurants, luxury resorts, travel companies etc. Home Buying never strikes you as a place where you can have an exceptional experience. It is always linked with stressful times and hard decisions. My wife and I were really surprised with how Brian changed our perception completely. We only had to point at a house and Brian would have all his homework done, visit the house, read through the disclosures, summarise all the good as well as the bad points for any house, all this before we went to look at it with him. All of this at half a day's notice. He made home buying so easy that it was just a matter of signing over a line. He identified the mortgage company for us, arranged for a contractor, negotiated with the contractor, suggested changes and investments that we need to make to the house to improve it's appeal as well as increase its value. He even negotiated the house price for us in peak market and we were third on the list of bids. This despite us being ready to pay much more for the house because we liked it so much. I have already recommended Brian to some friends and all of them have come back with glowing reviews and recommendations. I would never trust anyone else for my real estate needs. Two years after we purchased the house we still keep bothering him when we see a good house and he still gives us the same awesome support that he provided us back then. Thanks for making everything so easy Brian. read more

I reached out to Thao Dang because of his reputation as an excellent broker with over 25 years of experience. My wife and I sat with him & Brian to discuss a game plane on how to maximize the sale of our home. The process was seamless, Thao provided an extensive analysis of the current market, assisted with professional staging of our home and lastly provided a high quality brochure. Not only did he sell our home, he helped us find the perfect Condo in Silver Creek Valley Country Club. I would recommend Thao and Brian to any of my family & friends. read more

We used Brian to help us with both finding a new home here in the Evergreen area in San Jose as well as sell the current home that we have. Throughout, the experience could not be better. Brian was extremely patient through the whole experience, showing us different homes that fit our budget and our requirements. He also did great work with helping us get a good price for the home that we lived in. Not only that, he also helped connect me with folks to help with financing my home loan as well! In the end, we had a great experience all around and would highly recommend their services to anyone. read more

Brian has undoubtedly been the best realtor I have worked with. I have worked with couple of realtors before and had very bad experiences. Brian's approach is always reasonable and based on the current market. He is always direct with his approach and does not over sell and more importantly does not pressure or push you. Brian understands the anxiety of a first time home buyer and has been very responsive throughout the entire home buying process. He always attends my calls, replies to messages and get me required information on time. He helped us in the offer process making sure we do not over pay for houses that is not worth the price. Brian is so knowledgeable in entire home buying process that he guided us in each and every step, cleared all our doubts and more importantly negotiated tough with the seller to get the best deal possible. He is a honest person who can be entrusted with your home buying process. Hands down one of the BEST real estate agent and TOP realtor of bay area!!! Thank you Brian!!! read more

Having Brian as my agent, made purchasing of my new home effortless and worry free - a pleasure. His knowledge of the market and the process, from property selection through negotiations and closing was always evident. His communication was alway thorough and articulate - I was cared for and felt assurance that Brian was fully engaged on my behalf. Throughout the transaction, as I had questions, Brian responded with the utmost promptness. The transaction was a complete success. There is no question I had the best representation possible. read more

I have known and worked with Brian for over 4 years when he helped me close on my 1st home. My experience working with Brian was truly wonderful. I must have seen about 50 homes before finally closing and Brian went to see each and every home with me. My search took about a year but Brian didn't get tired. There were times when I was willing to pay more just to get done with my search but Brian always made sure we don't offer anything excessive. Brian understands the market really really well. He is able to provide excellent guidance on what are the upcoming areas. He has great taste when it comes to floor plans. He is really good at understanding how much leverage he has during price negotiation and is able to negotiate an excellent deal. Finally, he helped me with selecting contractors for remodeling work even after closing. I very strongly recommend Brian for your next home sale or purchase! read more