They are the best in appointments, convenience and processing results to my doctors office.read more

No wait time. None…read more Zilch. Nada. Kat, phlebotomist was super nice and welcoming. Building is clean and kid friendly. Hours are great! I was in and out of there within 30min. Would have been faster except I was a first timer and they had to input all my info I would totally recommend this place! This is my new go to lab in town! Thanks Pacific Lab!

Always a good experience at DHL's. Everyone is very nice…read more The staff is very pleasant. Would recommend going there.

The phlebotomist? 5 stars. Engaging, knowledgeable, and I…read moredidn't feel the prick of the needle. The process? 1-2 stars. I got in at 645 am in a Wednesday and didn't get my turn until 822 am. Only two on staff and no one at the front desk. This is Dignity putting the profit before the service.

Had 2:45 appt. with Dr. Luu. His office called at 11 am and asked if I could come in at 1:30. I…read moreleft work early and arrived at 1:15. It is now 2:45 and I still haven't seen the Doctor. It's almost comical now. How long will I have to wait?? Dr showed up at about 2:55 and he is extremely nice. He apologized and said that his entire staff is new and that they had just opened this office two months ago. Hopefully when I go back next month they will have their act together. Because I'd like to keep Dr. Luu as my primary.

Caring staff. Dr Luu is very thougtful, personable. Good bedside manner. Staff are all…read moreefficient, and do what they can to make sure everything is complete after your appointment with Dr Luu. Very accomodating with appt times convenient for your own schedule. The only thing I would say is the 30 minute wait time after MAputs you in a room to see the doctor; I believe it's because he is very caring and takes his time with each patient. Not really a negative commentary. I happily recommend Dr Luu's office without any reservations.

this was my first time visiting the experience was really good. my back over a week ago, and…read moreTylenol was not coming close to stopping the pain, so I knew it was time to go into urgent care. The front desk people were very nice and helpful. I was seen by a wonderful PA right away and they quickly did x-rays and discuss the results with me.

They will charge everything they can. My daughter had small fracture in her wrist and they offered…read morea sling I could have bought for low cost anywhere and they charged over $200 for it. The wrist guard I had was almost the same as the one they had but they recommended theirs which was another $200. They need to let people know their costs before upcharging.

Today I went in for my knee. I arrived around 10am and had a very short wait. I needed an X-ray (…read morethe tech was not there today) so Michael gave me a prescription for one at Radiology Associates, after a thorough examination and discussion. I left with the prescriptions for X-ray, physical therapy and NSAIDs. I was in and out within a hour. Everyone that works here is kind and professional. I highly recommend this Urgent Care

I go here when I have something in between waiting for an appointment with my doctor and going to…read morethe hospital. I've been there numerous times, and the staff is always really nice. There's never been a huge wait. I've seen very competent and smart health practitioners, and gotten advice or a prescription, diagnosis or whatever the case might be. I'd be incredibly disappointed if they closed because they might be under appreciated. If you don't like this place, then go to the ER and wait 6 hours, or another urgent care and wait 4 hours for bad advice.

What a great team! Everyone is friendly, smart, and efficient. Keep up the good work! They go above…read moreand beyond. For example, I asked Stephen for a bow today when he was wrapping my arm, and this is what I got. Sweet!

Find a new watering hole; the wait time is too long…read more Our last two visits will be our last unless they become the last lab in the county. My last visit was 2 hours and 20 minutes! The time before that exceeded two hours for my wife, who recently received a stage-four bone cancer diagnosis. (Metastatic breast cancer) Needless to say, a two-hour plus wait is simply too long and too disrespectful for all the old folks, who is the bulk of their clients, who need their service. I've tried to contact management by phone, but I'm still waiting on the return call. Since that last visit, we've found a new lab in SLO that accepts appointments. Morro Bay's lab is 15 miles closer, but we still saved about an hour on our first visit. For us, the saved time an increased comfort of our car padded seats was worth the gas for the extra 30 miles for the round trip, but we usually have some business in SLO, so in the final analysis, it just makes good sense for us. On the surface, Dignity Health's decision to cut staff to the bone makes little business sense. Their overworked staff has been great and deserved better than to be verbally chewed on by angry customers, which I witnessed during my last two visits. They no longer have a receptionist to do the paperwork; it is left to the phlebotomists to do. Just hiring a receptionist and letting the blood drawers do their work might solve the wait-time issues instead of having multiple customers announcing to the world they're going somewhere else as they walk out. Edited: I received a call from a Dignity Health manager after I posted this review. She was very nice and polite and said changes are expected that will reduce wait time.

I was visiting SLO when I became ill. Med Stop was in the center where are hotel was so we made an…read moreappointment and stopped in there. It was clean so we waited. It was busy. When I saw the P.A. she was friendly, listened to me and took care of my concerns. She explained the medication and the interaction with my regular meds. While at CVS to pick up the meds there were some problems. I called back to Med Stop and Karen hung in there with me until CVS got their sh*t together. I would recommend this location. Thank you Med Stop.

Aside from the long wait and inaccurate diagnosis, the fact that their accounts receivable…read moredepartment does answer after more than 20 times and multiple voicemails for them to bill your insurance accurately after the co-pay. The fact that they have the audacity after all this to continue to send you bills in the mail as well as text you on the weekends is beside me. Med stop please call me, answer your calls or stop trying to collect $130 for something that you should build my insurance months ago for and I will happily delete.

Shame on this practice for caring so little about their patients. I had an appointment to set…read moremyself up as a new patient and to discuss anxiety issues. The earliest appointment was 6 weeks away. Finally the day came, I went to the appointment and was treated as if none of my concerns mattered. I was dismissed within 10 minutes. The doctor did not care about me, only about getting through the crowded waiting room.

We've been patients of Dr. Miriam's for 10 years and are so happy to have her as our primary…read moredoctor. She is caring & compassionate, as is her office staff. There is never a long wait in the waiting room and checking in and out is simple. She has a conservative approach to medicine, and does not over-prescribe medicines, like some doctors do. She's a good listener and takes the time necessary to provide a proper examination at each visit. She also stays on top of annual screenings, labs, and vaccinations.