just now I truly cannot have better things to say! Prior to…read morefinding the Alphabet Academy I was so beyond nervous to trust my daughter in a daycare, and let me tell you they have by far exceeded all my expectations and put me at ease.. Not only is it so well ran, the staff is beyond friendly and capable but most of all, I've noticed since starting here that my daughter has come leaps and bounds with her confidence and has learned so much! She absolutely loves her school, friends, and each and every one of the teachers.. -As if that all didn't say it enough, I would HIGHLY recommended the Alphabet Academy to anyone and everyone.

Highly recommend Alphabet Academy, the facility is clean at all times and they follow the CDC…read moreguidelines always! Everyone is friendly and my granddaughter loves it, she never cries when we drop her off.

This center is by far the BEST center and the ONLY center I want my children to go to. Miss Amanda…read moreand Miss Lori and their staff are truly UNBELIEVABLE. I have been taking my oldest son here for 2 and a half years and our youngest, who is now 6 months old, has been enrolled since 12 weeks. This center is beyond clean, BEYOND friendly and the teachers have taught my kiddos more than I ever could. They send me pictures, videos and potty updates all day long! During this COVID19 pandemic, this center was deemed essential. We are more than grateful and proud of the safety precautions they have taken to ensure our boys are safe and sound and HAPPY. If I can't have the boys home with me, there is no other place I would want them to be than in the care of these talented and loving individuals. To me, they are our family. If I could give this center a million stars, I would.

The misinformation and negativity on these review sites by various reviewers blows my mind…read moresometimes. This is the only daycare my daughter and son have been to in their entire lives. My daughter is 6 and my son is 4. The teachers at this KinderCare have taken care of them since they were about 6-8 weeks old and have done a great job. My kids love going here and look forward to going, and they are always in a good mood when I pick them up. The educational opportunities here are really great. Both my kids went through the phonics program which helped tremendously. They have done the cooking classes, the science classes, the music classes. There are so many. My kids have had a very stable group of teachers to work with at the facility. One thing that is so great is the public school bus at the nearby elementary school picks up and drops off at this KinderCare. Talk about convenient. And it is nice that my daughter rides the same school bus as the rest of the kids. The directors of this center have a tough job dealing with emotional parents and parents that are slow to pay their tuition for which they have to continually follow up with. We visited 4-5 daycare facilities before settling on this one. We also tried a nanny for a month before deciding that wasn't a fit for us. HANDS DOWN we are very happy we chose this KinderCare for our kids. Not all daycare centers are built the same, and this one is special with great people in it that will take good care of your child.

My preschooler loves Ms. Jessica. she is always doing fun curriculum with them. My school ager…read moreloves Ms. Larixza. Larixza has good classroom management and is really on the curriculum too!

My family has been with this daycare for 6 years, and we couldn't be happier. My oldest son…read moreattended here, my younger son has been here for the past year, and now I'll be bringing my new baby as well. The staff is caring, supportive, and truly treats the children like family. Director Amy is wonderful and always goes above and beyond for the kids and parents. I am so grateful to have found such a safe and nurturing environment for my children!

I want to start off saying my oldest has been going to "Kindercare " since he was a baby I moved to…read moreElgin and moved him to this one about two years ago .. At first I loved it my sons enjoyed going . You entered the building it was very welcoming, teachers looked like they loved being there . now my two sons were attending that I removed from this center due to cleanliness, Short staffed , curriculum not being done , they no longer where learning and this center is "NAEYC" so very disappointed! there were just playing all day . Breakfast/Lunch food still left on the floor or table past nap time Bathrooms with pee on them not being clean properly. My son started crying saying he doesn't want to go to school , voicing to me that he was scared . Started not to go in , giving me a harder time then he usual , It was no longer doing any good for my kids. Overall I was disappointed :( it was a good daycare at the beginning They are now an a different center (not Kindercare ) and both of them are expanding there vocabulary, learning a lot of new things . Meeting new friends , they have a routine there loving it. & they are no longer scared. Now all of us are much happier :)

My daughter has been going since she was 8 months old and now is almost 16 months! I will say they…read morehave the BEST STAFF EVER! I was extremely worried about placing her in daycare. I was a SAHM for 8 months before I started working. I will say this is a GREAT choice! Not only is the director a mom but also amazing and my daughter LOVES everyone there! Of course she has got bit once but that's kids at that age! It happens! Once or twice in there life time! If you are looking for a caring program with great teachers and a parent to teacher relationship this is the center! I still call once a day to check on my daughter and they go in the room and see how she is doing right then and the director emails me back right away! We couldn't have chose a better place to place my daughter! The toddler teachers are amazing and so creative as well! My daughter is learning so much and they are always doing activities to expend her mind! Def go in for a tour! -Allison

My kids came to this school from a home daycare. I found the Owners to be very helpful and…read morefriendly. In particular, Paul -- always gave my kids high 5s. Director Amanda is excellent and responsive. My son was in the Pre-K room there and my daughter in the 2s and then Preschool Rooms. Megan is/was the Pre-K teacher and I adored her. She was open and up front with the parents. Which is always appreciated. Paulina was my daughter's teacher for the majority of the time she was there and I miss her. She was sunshine. A couple of things I didn't care for: When we'd pick up the kids (at 4:15) my daughter's preschool class was often mixed in with the Pre-K class. And the same when we'd drop them off in the morning. At those times, I kind of felt like they were never doing anything....always running around playing but not doing anything organized. And by running around playing I mean that it came across as complete chaos sometimes. In the end the school did not offer Kindergarten so that is why we pulled my kids out. The school is pretty new, considering the ages of many of the places around here...so I think in time and when there are more kids there, that the kink I mentioned above may work themselves out.

My daughter attended from 3 months until age 2. We moved out of state. As I'm looking for a new…read moredaycare I realize how important reviews are. This school is amazing! I was so scared to put her in child care but I didn't have a choice and this school made it so much easier. The teachers are great you can tell that they really care about the kids. I cried on her last day. She learned as well as had fun.

Lazy staff, mean to the kids , director never wants to get up to let anyone in …read more other staff sits at on the table on her phone .. This place needs a staff overhaul along with its 2 million dollar remodel. Kids and families deserve more then what is currently in place

Lets face it, 580 for full time is awesome. Hands down. Plus, it is a ton better than even the…read more"dump" daycare I looked at in another part of town for 150 less. First, they have two accreditations for their teaching curriculum and testing. Awesome. Secondly, they have an awesome open area motor skill area inside! It is great to know even during winters they have the room to tumble and play. Third, they have a huge kitchen with a cook who makes everything there the day of. They have a ton of field trips and exciting activities. In fact, I am trying to take off a morning of work to be a chaperone for their "Rainforest Cafe" field trip. My an loves this place and the security is awesome. No one can enter unless you ring in on the video phone. Sweet and safe. The only reason I am giving it one less than 5 stars is because uveal ready noticed there may be issues with challenging students who are a little ahead. This is important to see where the needs are. I understand they keep costs lower by only doing toddlers to kindergarten but the fewer teachers still need to see where certain students may need more. For the price, it is by far fantastic and I highly recommend it.

The staff and program are fantastic, but it's the directors who truly make the academy special! The…read morefun events and activities they organize for the children are amazing.

I sent my one year old son here for about a month before withdrawing him because I did not feel he…read morewas being cared for appropriately. First off, there is no communication here. If I wanted any information from the director or the teachers I needed to ask for it, and I often got different responses depending on who I asked. It felt like the teachers relied on the "Tadpoles" app as a crutch so that they did not have to talk to us. Moreover, I was upset at the number of injuries and incidents my son experienced here compared to his placement at another center. His very first day after attending, he came home with horrible diaper rash with open sores. The teachers tried to make excuses for this by saying it may have been because they were serving him fruit. This is ridiculous to me because we had been serving him fruit at home for almost a year at that point. He was constantly sick and had so many bruises, scrapes and bite marks from "incidents" that I was afraid his pediatrician would think he was being abused. It culminated in an incident where he had a febrile seizure in the classroom and the teachers claimed that they had no idea what caused the seizure or if it could have been prevented. They sent him to the ER where his temperature was found to be 102.7. They claimed someone had been holding him when it happened, so how could they not have known that he had a fever? We had also previously told them that he has a history of febrile seizures. As childcare professionals they should have known the signs of a fever and been able to contact us or administer Tylenol to him before the seizure happened. All in all I did not feel safe sending my son here, and I think the teachers and director did not do a good job either communicating or making sure my child was appropriately cared for. I am writing this not to hurt their business but to make sure other parents are able to make an informed choice when it comes to who they trust with their child's care.

I don't want to be a person who only thinks review is worth the time if it's negative, so here I am…read morewith 5 starts. It's a great school! I love how nice and accommodating everyone is! When my child has some big feelings and tears, teachers make sure everything is taken care of and send me a picture with a smile saying "see, mama, all good"! It's, obviously, beautiful. I also like the uniform policy cuz it eliminates the waste of time with toddlers picking what to wear for a long time. Love the cameras and the entry point system. It's our third daycare of 2022, and I think this one is here to stay for us

My son absolutely loved attending Creme de la Creme. He enjoyed the different classes and learned a…read moregreat deal, starting from day 1. He attended for two years (ages 3 and 4) and is so ready for kindergarten (emotionally, socially, and academically). The teachers and staff are very open and inviting. There was always somebody available to ask questions and to communicate with. Everybody knew my child by name. I could go on and on. I highly recommend Creme de la Creme.