I needed an unusual medicine and this pharmacy met my needs and compounded my prescription. They…read morehave a wide variety of allopathic and naturopathic remedies

My husband and I went in as patients for the first time to Village Pharmacy. EXTREMELY…read morewell-staffed, and each person was pleasant! Miss Sarah worked with us and we left feeling like we'd gotten better care than the regular walk-in clinic. Miss Sarah took time with us and answered all our questions in full! We'll be going back when it's necessary!

This one is a hidden gem for ice cream. You get a lot more ice cream for the bang of your bucks…read more This is a family run business and it does have their feel to it. My wife and I always come here for ice cream when we visit Knoxville downtown. Highly recommend anyone to give this a try.

We love supporting local businesses. We had delicious ice cream from @thephoenixpharmacy located in…read more@downtownknoxWe were warmly greeted by Levi, so cool he & Levi share the same name. The service was superb, my ice cream sundae was sooooo yummy! Levi enjoyed his vanilla ice cream in a waffle cone. The aesthetics were super cool! There is an actual pharmacy in the space too! And you know that we love JESUS and to see a "God Loves You" postcard from @vvbcknox was extra special too! Please always be reminded that God surely does love you. On this Memorial Day, we remember all of our service men and women for their bravery and selfless sacrifices. May we love one another; celebrate our differences and spread love with one kind word at a time. Thank you @thephoenixpharmacy for your hospitality and for making us feel so welcome:) We love your family owned business and hope to come back again one day. #phoenixpharmacy #downtownknoxville #downtownknox #eatlocal

I must be going to the wrong place. I have always been treated with respect and courtesy. This day…read moreand age, everything is going to automation and it is nice to talk to a person, almost all businesses are going to AI. I doubt that is going to change. I know pharmacy is a very high stress job. People can be brutal sometimes and there are a ton of regulations on pharma. I have used many pharmacies and rating them all, I would say they are about an eight out of ten average. Thanks!

CVS Hall Road, Alcoa, TN --- if you have a controlled substance requiring monthly refills, DO NOT…read moreUSE THIS LOCATION; especially if it is pain related. Mine is not pain related so it's not a HUGE deal for me to miss the first day of every month but this is not necessarily the case for other people. and should not be necessary for anyone, however they require you to wait until the 31st day for refill, THEN you will not be able to call and even speak to a human--- within the last three months, they've stopped answering phone call, so ON THE DAY YOU NEED YOUR MEDS you STILL have to leave a msg to get them filled. It's insane. Half the time they will not fill or listen to your msg. It's a total crapshoot. If you show up in the pharmacy line they will be pissed due to having to "log in" to work for the day....!! Fortunately for me mine is not for pain so I can skip a dose on the first day of each new month (or take that dose late), but this is not acceptable for many ppl so pls. keep in mind. I've used this same location, for the exact same controlled med, from the exact same Dr (even with CareMark rx "insurance"), and cannot get my script filled in time on the day after I'm flat down to zero -- (and that's a good day) In other words, miss or take late, the first dose each month because this POS place can't figure this crap out. This place is insane and should not be used. Next time I see my Dr. I'm requesting my script be sent to a new rx for the first time in over 4 years.... they're getting worse and more ridiculous by the day.

What a delightful staff they have! I went in for a my first time today to get my Covid vaccine and…read moreI felt like I had been a customer there for years! They definitely make you feel like customer service is not dead!! Highly recommend!

Had scheduled foot surgery and needed to rent or buy a knee scooter. Called to ask about insurance…read moreand was told they don't accept my insurance. So I went elsewhere. There I learned that even with a prescription, the rental cost is out of pocket. Now why did the gentleman at Lowe's not educate me that it is out of pocket, thus it doesn't matter what insurance coverage I carry?

Kara and the staff at this Walgreens location are by far the best team at any pharmacy I have ever…read moredealt with. Ignore the negative Google reviews from the pampered children that frequent this place. They have yet to realize being a grown up is hard. I am a UT student as well but don't expect the world handed to me on silver platter with a brand new car I didn't earn. Kara and her team do a fantastic job and work their tails off to care for all their customers even when the customers don't appreciate them. I will fill my prescriptions here for as long as I work downtown and go to UTK.

I went into Walgreens to buy Plan B and the older lady who rung me up made judgmental remarks…read moretoward me. Plan B doesn't equate to abortion, it's a contraceptive method similar to condoms, it's just an emergency contraceptive method. I refuse to be shamed for doing the right thing and preventing an unwanted pregnancy. Just ring up the item and keep your opinions to yourself next time.

Easy to order RX by phone. Reliable customer service. Almost always stock the items I need at…read morereasonable prices. Delivery is available, too. Store is clean and has fresh smelling atmosphere, parking is convenient and has handicap spaces. Employees answer questions politely and know their stock.

I just wasted $250 trying to put money on a visa gift card and the girl who helped me didn't tell…read moreme the card i put all my money on wasn't a visa gift card, even after telling her multiple times i needed a visa card. the card was packaged like a visa gift card, mind you. i asked her after i found out the card wasn't a visa if i could get my money back and she said no. $250 gone.

The employees are much nicer now, I get a nice greeting and a have a nice day sir. Not sure what…read morehappened since my last review but I am sure looking forward to going again. Very pleased.

The staff here is so friendly and helpful. They are more than glad to answer any questions or give…read moreadvice. We don't use any other pharmacy unless we have to. I highly recommend this pharmacy over any other in the area!

Everyone is very nice & understanding! I save 50.00 each month now. That is 600.00 savings per…read moreyear! The pharmacy is neat and clean. I enjoy the nice staff!

This pharmacy is amazing. They do not give you the nonsense line "We're not taking any new…read morepatients", like all of the other big name pharmacies always do. They also got my prescription rerouted from the big name pharmacy that told me they would fill it, then told me "We're not taking any new patients" and they filled my prescription all in just a handful of minutes. These guys are a customer service Godsend!

This pharmacy is no longer at 9175 Kingston Pike. It is at the corner of Kingston Pike and Cedar…read moreBluff Road in a brand new building. The address on this website needs to be changed. It should've been changed months ago.

Mollie the overnight pharmacist is AMAZING!! She was alone, she never seemed flustered, was kind…read moreand compassionate, she provided information and instructions. They should be so incredibly happy to have someone as capable and passionate about her work. I am really only reviewing pharmacy. Mollie was so awesome I felt compelled to write a review on her.

It is Walmart. Cleaner than most. Good service if and when you need it except at the deli.read more

Pickup here is awful except early morning. We usually wait 40 minutes to an hour…read more The Alcoa Walmart does a much better job.