I'm astounded by the 5 star reviews. While still sitting in the waiting room 30 minutes past my…read moreappointment time, I remembered that I was going to find another optometrist after my last visit for an eye exam since they couldn't keep their appointment time that time around either. This time it took 85 minutes to see the doctor for simple eye exam for glasses. The actual eye exam took about 6 minutes. I can't think of any reason to come back here other than forgetfulness. Hey siri, remind me a year from now to find a new optometrist.

Amazing, friendly staff.. and Dr. (Mrs.) Presson is amazing. She is thorough and goes through…read moreeverything with you with no rushing. They have the latest and greatest technology equipment -- I wouldn't go anywhere else but here!

Fantastic Staff. They make you feel welcomed and go out of the way to provide service. I will be…read morea repeat patient/customer.

Wouldn't let me return my prescription glasses within a week of ordering them. Didn't have cleaning…read moresolution that day either. Never called me to let me know they had restocked cleaning solution and it's been three months.

I've been a patient for several years and have had to wait 30 minutes or more for every scheduled…read moreappointment. Once I walked out after waiting for 45 minutes. My most recent appointment I was there for an hour and forty five minutes and saw the doctor for only ten minutes. The rest of the time I was waiting in one of two waiting areas. They can do better.

Dr Glutt was amazing. He did such a super job on my eye lid !! So thankful I did this. Now I am…read more70 ! My eyes look great. I did it a year ago. GOD BLESS DR GLUTT! Thank you abundantly!!

Dr. Best lives up to her name. What a patient, prompt, and caring doc. In Ohio, our son was…read moreterrified of going to the eye doctor, as they didn't explain things well and were impatient with him re: immense fear of eye dilation. Here, they provide an option of having a photo taken of eyes instead of dilation (at an extra cost). This was a welcomed alternative and saved us all a lot of time and tears, too. As someone who has never worn glasses, Dr. Best explained to me what she was doing and why, and answered any questions I had without a lot of medical jargon that would make me scratch my head in confusion. After the eye photos, she even had my son come over to look at the pics and ask her questions. He thought that was super cool. He (shockingly) told me as we left, "That was pretty fun, Mommy!" Whatttt?! We were seen very quickly and the appointment only lasted about 30 minutes, including picking out and purchasing new frames. Speaking of, there was a pretty big selection of youth frames, which was refreshing. They were all fairly affordable (most under $150) and ended up being fully covered by our insurance. Thrilled to have found this office, with high-tech exams, and highly empathetic staff.

I have been to several eye care facilities in multiple states (PA, AZ, OH, and TN) and this was by…read morefar the best experience I've ever had. The staff were cordial and helpful and Dr. Best was very friendly, prompt, and informative. This facility also gets extra points for its COVID-19 precautions. This facility lives up to its name. Highly recommend.

Everything was great. The front desk experience was nice. The qualify of care was excellent. Dr…read more Fuerst was very knowledgeable and able to communicate in simple terms. He had excellent people skills and made me very comfortable. I would highly recommend him!

Dr. Fuerst has been my doctor/surgeon for some time, now. He's a nice guy and a GREAT doctor! He…read morehas always been punctual, patient and EXTREMELY thorough. When I had a head injury and he was not available, Dr. James H. Miller stepped in... IMMEDIATELY... and saw me the same day I called. He scheduled me to see Dr. Fuerst as soon as he returned just so that I'd feel great about my lack of retinal injury! I was so relieved and glad that the docs were there to help! I've always received first-class care - - sure, they get busy... they're the best around... but I've only had to wait once! My first choice?? IS my doctor, Fuerst!!!

My attempt to become a new patient at this practice began with a three-way call to verify…read moreinsurance. During this call, an office staff member (Julie, I believe, but not sure) exhibited an astonishing level of rudeness and disrespect towards the insurance representative, who was simply trying to confirm my coverage. I've never encountered such arrogance from a healthcare provider's office staff, especially when dealing with a potential new patient. While I've since learned my insurance is accepted, the experience was so off-putting that I will not be seeking care there. It's a shame that Dr. Miller, who I'm sure is an excellent doctor, has staff members who create such a poor first impression.

I've been a patient of Dr. Miller's since he worked at LensCrafters, he's an excellent optometrist,…read moreand I have nothing but the highest regard for him. My issue is with the optician who assisted me with my glasses. After I picked out my new frames, I mentioned that my old ones kept falling down my nose, and she offered to adjust them. When she handed them back, I was having trouble seeing out of them, but I thought the lenses were smudged, and since it was getting late, and my mother was driving, I figured I'd clean them when I got home. When I arrived at my house, I got a lens wipe and attempted to clean them, but I still couldn't see, so I held my glasses up to the light and I saw that the tops of the lenses looked like they'd been fractured, and there were wavy lines on the center section of the lenses. I also noticed some small gouges on the top left side of the frame. The office was already closed, so I couldn't go back that day, or leave a message, so I thought I would go the next morning. I survived a massive brain tumor, and one of the side effects is that I'm very prone to migraines. The visual disturbance caused by my damaged lenses caused a severe migraine the next morning, so my mother offered to take my glasses in for me. When she took them in, the optician denied that she'd done anything wrong. My mother asked her if she could explain why I could see perfectly well through the lenses before she adjusted my glasses, and couldn't after she did. She insisted that she hadn't done anything wrong. When my mother asked her if one of the same-day labs could make my lenses for me, she said that she didn't think so because of my prescription. She didn't offer the slightest bit of assistance, and when my mother told her about my migraines, and that I couldn't write, which is what I do, I couldn't read, and I wouldn't be able to drive, her response was, "I don't know what to tell you." My mother asked her to call and rush the order, which she did not do, since I picked up the glasses seven business days later. My mother left Miller Eye Care and went to one of the same-day optical stores. The associate there took one look at my glasses and said, "She didn't pop the lenses out before she adjusted the frames, and the heat caused the coating on the glasses to ripple," and when my mother asked her if they could make lenses for my old frames, she said, "They'll be ready by two." If my mother had listened to that optician at Miller Eye care, I'd have spent nine days in bed, in the dark trying to avoid debilitating migraines while waiting for my new glasses to arrive. What's worse, when I went in to pick up my new glasses and they didn't fit correctly, she said she would adjust them, but I told her I would take them elsewhere to have them adjusted because she damaged my lenses, and she said in a sing-song voice, "I did not!" I said, "You exposed the lenses to heat and it rippled the coating!" and she sang "If you say so!" As much as I trust Dr. Miller, his optician refuses to take responsibility for her actions, so I won't be back, and when I told her so, she sang "Okay!" and wished me a Merry Christmas when as I walked out the door. If the optician had admitted that she made a mistake, if she had tried at all to help, I wouldn't have been as angry, even though it cost me to have new lenses made for my old frames, but because of her ineptitude and rudeness, Dr. Miller lost TWO of his long-time patients, because my mother will not be returning, either. All actions have consequences, and I sincerely hope she learns that lesson before she causes any more damage to Dr. Miller's practice.

They are competent providers but they overbook appointments. There is always a long wait. I was in…read morethe waiting room 20 minutes., and in the exam room for 11/2 hours.

I have been going to UES for 10 years and been very happy with all facets of their care. Want to…read morethank Melissa informing me of the bibles. I love my Lord Jesus and His word...so I will be sure to look for one tomorrow when O have my eye exam.

Good care. I like Dr Phillips. His faculty is clean & up to date. Dr Philips is always listening to…read moremy needs.

Dr Phillips is the best eye dr I've ever been too! He really cares about your vision and eye health…read moreand takes the time to really explain things to you. He has the state of the art equipment and his staff is knowledgeable as well. Everyone there is very nice- I recommend him to everyone!