I live at Richmond Terrace and had a furnace/air conditioner replaced by Bob's Heating. This was a…read more$7000-$8000 installation. Afterwards, I had concerns about how to properly clean the grate, as there was no accessible panel. A representative from Bob's confirmed that the grates are not removable and advised using a product called Nu-Calgon Evap Foam No Rinse to clean the condensing coil. Earlier this year, Matthew's Heating & Cooling inspected and cleaned my furnace. They determined that the condensate drain had not been installed in a workmanlike manner and strongly advised against using the cleaning product mentioned above (see attached report). To date, we have identified at least two furnaces that experienced this same issue. I scheduled a meeting with the condo board president and a representative from Bob's Heating. No one from Bob's showed up for the meeting. I would urge any resident living at Richmond Terrace to use another vendor when replacing their furnace.

Called at 1pm as our heat sync and compressor had iced up. Temps were in the 80's this week and if…read morewe didn't get the ac fixed my 8 month pregnant wife was going to be miserable. At 4pm they had a tech on site, and issue was fixed 30 minutes later. Prices were very reasonable, and customer service was excellent. Would not hesitate to recommend them to any of my friends.

Customer Review - 2022…read more Christensen & Wisnet, Inc. - The Good Guys Heating and Air Conditioning 4450 W Greenville Dr Appleton WI 54913 https://goodguyswi.com (920) 734-1436 In May 2022 my air condition from the early 1990s was no longer going to work and I knew the original 1950s furnace and 12-year-old water heater need to be replaced. I was very unhappy with our old service company. I research the best rated Heating and Cooling companies and called the top 4 companies. Anthony from the Good Guys was the only one to get back to me within a week to give me an estimate, he was there the next day! After getting the other 3 estimates his estimate was still the best for price, quality, and the service they would provide. They were also the only company that would get my new system installed in June! Homes come with all sorts of Heating and Cooling systems, and they date back to all sorts of dates. The Good Guy team knew how to assess my old system and were able to find the best products and installation for me. In fact, they first solved a duct work installation issue by worked with most the old duct work avoiding extra costs. Later when it was time to install my new heating system Anthony called be back with a better more energy efficient heating product saving me a few thousand dollars and also giving me a $500. Rebate! I must say what I was most impressed with was the service of the whole team. I loved working with them, they are the best service team I have ever had in my home! Each member of the team was great! They are very prompt, friendly, knowledgeable, experienced and the results have been fantastic - everything works well. It I ever have a question, need a follow up or just need someone who listens and finds a solution for me they are there, always with friendly professional service. Use them! Cheers! Thank You Good Guys! J,S. Moore Menasha, WI

Competent, reliable, and doesn't price gouge! This company has a long history of providing good…read moreservice! We are so grateful for them! My elderly mother in law was being taken down the con lane by KKomfort and they wanted to price gouge her and do repairs that her boiler did not need. She is elderly and on a fixed income. My husband insisted that she let these folks give her a second opinion. They came in a timely manner, behaved as professionals, and took care of her boiler for a reasonable fee and did not see any of the issues KKomfort claimed she had and wanted to charge her an exorbitant fee! KKomfort made a fake diagnosis on her system! Thank goodness for Christensen and Wisnet! We will use no one else! Go with a long held reputation for great, honest service! Don't be taken for a ride by someone who wants to con you and over charge you!

Mike was recommended to me by my friend Shawn, who owns Integrity Plumbing. I trust Shawn to never…read moresteer me wrong and he was right about NEW Mechanical. They never try to sell services that are not needed, just fixes what is wrong. So honest! I will never call anyone else for HVAC needs.

Luke is the best and I mean best man for the job. Give him a raise! Awesome service and great…read morecommunication while the job got DONE! I have 40 rental units and This is ONLY place I will call for my heating and A/C needs!

Christiensen Heating & Air Conditioning is my go to for any HVAC needs or service. They have…read moreprovided excellent and timely service and have installed both my furnace and air conditioner. In fact when my old air conditioner finally needed replacement, they had a new one installed on a very quick turnaround. The team is always friendly and very responsive. I highly recommend.

Dissatisfied with rude customer service. Not appreciative of societal stigmatism and uneducated…read moreopinion to sensitive situation.

Awesome company. Parker is an excellent employee who is very knowledgeable, professional, and…read morehelpful. We always request him as our technician when we need an HVAC job. He is an asset to the company!!

I had Black-Haak cut down my radiator, and upon a more detailed inspection after they left, Brennan…read morethe tech did not cut the radiator symmetrically under the window. Now I am unable to install my new cabinetry. When I asked Eric at Black-HAAK to come out and fix it, he initially quoted me at $250 to come fix their mistake. When I asked about this, he had to do an "investigation", then came back to me and said he would only charge me $100. To fix their mistake! The crazy thing is, I was about to move forward with $2000+ of work with them. Because of this, I very reasonably asked if they could waive the fee since it was their mistake they were fixing. They then began to ignore me! Completely unprofessional company that does not stand by the quality of their work.

Jack came and helped assure that my house was a priority for him, and his team. I give a 5 star…read morebased upon my initial interaction. Great guy, and trust has been established. Install went just as smoothly, and his guys were just as great as he was. Went above and beyond in every aspect. Thank you, Joel/Cathie

Our heater went out. Jack was there quickly to diagnose the problem. He went through each thing…read morethat needed repair as well as things he thought would go out in the near future. Because of his knowledge, we decided to go with a new heater. He helped us get financing quickly and it was installed by two awesome techs he has. They were so considerate, putting down tarps so they wouldn't damage the floor as they came in and out. At one point, the tech redid all the wiring so it would "look cleaner". They were so nice and quick. Cleaned up everything before they left. I would highly recommend Jack.

We have used Modern Sheet Metal Inc (Modern Heating and Cooling) since we bought our house and…read morereplaced the heating/ac unit the next spring. They were professional, skilled, and had the the new system installed in the basement in very little time and it worked perfectly. A few years later the starter in it did burn out and their 24 hour emergency service person was prompt and had the part needed. The other day we thought we smelled gas in a small wall heater that is in our porch so we called them; they came right out to check. Turns out there was no leak (they did a thorough check) so we were happy about that. They also replaced our heating/ac unit's filter. Very professional, helpful, answered questions/concerns. I recommend Modern to anyone who is in the market for installation or service of HVAC.

First of all....they're awesome. We moved to the area in 1998 and added a/c soon afterwards…read more There was a Modern Sheet Metal sticker on the furnace, so I called them for an estimate. We haven't used anyone else, nor quoted anyone else since then. This past weekend I noticed an odd smell and soot buildup on the exhaust vent for our furnace. Since it was a Sunday in February, I called WE Energies first. The WE rep measured the CO2 at the exhaust and told me that he would need to shut our furnace down before he left, and recommended that I call my HVAC contractor. Modern Sheet Metal had someone at our house within a half an hour. He told me which furnace he would recommend and measured for the new unit. Since it was a Sunday, we scheduled the install for Tuesday. He then left three space heaters with us to keep the house warm. Monday morning's temp was 15 degrees outside, 64 inside. As I was preparing to leave for work at 7am, my phone rang. It was Modern asking if it would be okay to install the new unit that morning. The guys arrived before 7:30 and had the new furnace installed by 10:00. They also left the work area cleaner than when they arrived. Absolutely recommend them for your heating and A/C needs.