We have always had a good experience with Royal Rides, our most recent experience was my daughter…read more6th birthday party over the weekend. My daughter had a blast, they filled the limo with balloons at our request and the driver played hip songs for them! Would definitely recommend them and can't wait for Christmas to go on their Jolly Holiday light tour with them!

From the owner: Royalrides specializes in chauffeured services in Des Moines and the surrounding areas. We are…read moreexperts in airport transfers and corporate transfers. Royalrides will make that final touch on your wedding,prom,bachelor/bachelorette party, or friends night out to ensure you have the perfect experience. During the summer, Royalrides enjoys providing cooled accomodations for winery and brewery tours or heated rides for Christmas light tours during the winter. No matter the reason, no matter the cause, Royalrides will get you there in style. It doesn't matter where you are going, it's how you get there.

Great experience,,, updates by txt,,, arrived within plenty of time to reach our destination, the…read moreairport. Very professional driver ,car was spotless and a/c ice cold. We wanted to make sure we had a great time on our Clearwater Beach vacation so we made sure to start it out right with stress free transportation to the airport!!!! They did not disappoint,,,I will definitely hire them again when I need them.

Booked a bus for an event, and confirmed with them the day before but the bus never showed. The…read moreperson who answered the phone when we called was rude.

Aj's has awesome customer service! They answered all my questions with concern and patience…read more Everything was guaranteed in writing prior to our event and they gave us a driver that had children of their own for our 16 year olds birthday party. Everything was top notch! The limo arrived very clean inside and out. The driver opened doors, helped everyone out and made everyone feel safe, especially me. They had cups, plates and napkins for us. My daughter lost her phone so the driver made calls to everywhere they had gone and tracked it down for us after the run was over. The driver also re-took my daughter's favorite picture and emailed it to me going over our time 10 minutes with no extra charges. If you are looking for a good quality reliable limo service with caring people, Aj's is the place! Sincerely, Rachel

I won a gift certificate at a fundraiser for 2 hours with Aj's! My treatment making the…read morereservation and my overall experience with this service was wonderful. The phone people made suggestions of what to do and I felt as though I had paid a million dollars for the service. We toured the Christmas lights. My children especially had a good time. The driver helped us in and out of the limo and was very good with our children.

We have used Chauffeurs of Distinction for our clients' transportation needs for the past year or…read moreso, and are very happy with the great service they provide! They are always on time and very professional, and our clients love them. We have used other transportation companies in the past and none of them come anywhere near the service levels that Chauffeurs of Distinction provides. Their vehicles are immaculate, comfortable and safe.

This review is shamefully late, but I HAVE to write it anyway because of how amazing this company…read moreis! We used CoD for our wedding, because our venue was about 20 minutes from the hotel block/city center where most of our guests were and we wanted to make sure people could have an amazing time at our reception without being in danger on the drive home :) I called a few months out and spoke with Gretchen (I think?) who could not have been more lovely and helpful. She helped me figure out exactly the vehicle timing and arrangement I needed to provide shuttle service for our guests before and after the ceremony and reception, as well as for my husband and I to get to our hotel at the end of the night! They truly think of every detail, down to color coordinating the paper napkins in each limo to your event colors and providing my husband and I with complimentary champagne at the end of the evening. She was highly communicative with the follow-ups and additional questions I had leading up to our wedding day, and it took SUCH a load off my mind knowing that someone as detail-oriented and customer service-oriented as Gretchen and her team were working with us. I know our guests (especially the out-of-towners) really appreciated the ease with which they got around that day...and I'm sorry a year late for our silly friends playing "Zombie" by The Cranberries pretty much the whole way back to the hotel at the end of the night lol! But truly the cap on the great experience was our driver after the party was over (whose name escapes me but I think he is actually Gretchen's husband and a co-owner of the company...Aaron, maybe?). This is the gentleman who drove my husband and I back to Des Moines after all our guests had left, and he was so polite and lovely and congratulatory, and offered to drive our belongings to our hotel for us while we went out for a late night bite post-reception! Overall, this company really does go above and beyond, for incredibly reasonable prices, and I cannot recommend them highly enough.

Reserved a limo for a dear couples wedding for the bride and groom to be whisked away...we all…read morewaited and waited...imagine my humiliation when NO LIMO SHOWED!!! It was my gift to them and NPI limo service and specifically Brady did not follow through with their promise to "make this couples night special"! DO NOT SELECT THIS LIMO SERVICE IF YOU WANT TO BE ASSURED YOUR LIMO WILL BE READY AND WAITING! So disappointing!

This past friday we reserved the trolley for on of my closest friend's wedding. It was for one hour…read moreand cost 300$. NO ONE SHOWED. Also, no one called us or answered any calls. The whole wedding party sat outside and waited for someone to show. It was horrible. We literally did not hear back from this business until MONDAY AFTERNOON (THREE DAYS LATER). This is all beyond unacceptable, disrespectful, and rude. I will never ever use this company again.

We booked a Christmas Light tour for our family and were so excited to have all 16 together in one…read morevehicle to see the lights. When asked about the ride, we were given two options between an older bus and a newer one. So we chose the newer one. When the driver arrived, before we took off, I asked if we could play Christmas music and the driver told me I could Bluetooth to the stereo which would have been perfect. We could not Bluetooth- the driver did not know how to do it, and couldn't add a device so we listened to the radio Christmas channel and all the ads and commercials. When I came time to look at lights, all of the windows were fogged over. The driver gave us a towel to wipe down our windows but as soon as you would wipe, they were covered in condensation again. There was one towel for all the windows- which after Wiping down the first two large windows, was soaked- and didn't do much for the rest of the windows on the bus. In 2.5 hours we made three stops to look at lights. We love the beaverdale area, but the driver only went down one street instead of both. The rest of the time we were driving the whole time on the interstate or down back roads through neighborhoods that did not have lights. We were very disappointed- we wanted to play fun songs to get the kids excited between stops, and expected more lights/stops. For the money spent (not at all cheap) we all walked away feeling very disappointed and looking for a different way to do this next year. I would never spend the money again with this company for the Christmas Lights Tour.

I needed an extremely early (4:30 am) pickup in Johnston to get to DSM in time for a 5:45 flight…read more Oh - and this pickup was in just about 24 hours. So no advanced notice. Luxxor was able to give me a decent price, and the driver Joe was excellent. He was early, had the car nice and pre-heated for me (an important thing to do on a cold Iowa morning!), offered to stop and get me coffee and got me to the airport with plenty of time to spare. The car was clean, well maintained and he had water waiting, as well. I appreciate the easy process to request the quote on line and the ability to accommodate such an early last minute pickup time.

The first time I used their service, they were really responsive. The second time, everything was…read moredifferent. They were delayed by half an hour and I almost missed my flight. I had to ask a friend to give me a ride. They are not reliable, so if you want an on time ride, look somewhere else.

I worked with Sam to arrange a ride to and from the airport for my ISU student and Sam was a great…read morecommunicator and his driver arrived on time and was waiting even when the flight was late.