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    Blue Body Brazil

    2.0 (35 reviews)
    Open 10:00 am - 7:00 pm

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    Text messages from the store's representative.
    Dayana P.

    I've been a customer of this company for many years and I have grown very disappointed. Recently, I ordered two bum bum leggings online. I ordered a grey pair and a pinkish pair. I received the package last Monday. It was delivered in a USPS envelop with a paper receipt included. I tried on the leggings. The grey ones fit well and I liked the fabric but despite the leggings being the SAME style, the pinkish leggings were NOT the same fabric and did not fit the same as the grey ones. Because of this I wanted to EXCHANGE the pink bum bum leggings. I emailed the company and they said I could go in to their store this Monday between 12-6pm. I arrived at the store on Monday and some plus-size curly haired lady behind the computer RUDELY informed me that the store was closed instead of welcoming me. I explained to her that the email stated I could go in today to make the exchange. She cut me off again to rudely state that I can't return them anyway because I didn't bring it in inside the original packaging. I'm not sure why on earth a post office envelop is needed to take something back to a store. Then she also stated I didn't have my paper receipt. THEY DID NOT TELL ME TO TAKE THE RECEIPT in the email, which should not even matter since the receipt is available online and the company should have a record of it. This should have been specified in the email. I left the store without complaining because I was upset that I drove all the way to the store for NOTHING and to be treated poorly. This lady proceeded to find my phone number and text me to apologize. The apology means nothing to be because clearly they do not care about happy customers. She accused me of not having common sense, basically called me a liar, and when I told her not to worry about it, that I would leave an honest review, she told me not to threaten her. It was not a threat and I am in my right to express my utter disappointment. I'm extremely disappointed with the customer service and return policy. They have lost me as a customer of many years and will certainly not suggest anyone to visit that store. The scrunch bottom workout leggings are better from cutebootylounge.com anyway!!!!!

    Ana Karen A.

    Okay it's 2018 and they STILL have crappy leggings and service! I don't like writing bad reviews on businesses but seriously, girl, listen and read. Do not purchase your leggings from this place online. I am SURE there is other places you can go and actually get good quality for an appropriate price. I purchased my leggings, I ignored the reviews and went on with my $80+ order, a week or so later I was super excited to receive my leggings. As soon as I tried them on, the scrunch ripped... THANKFULLY it happened at home and not when I was squatting at the gym. I reached out to Andrea for help and hoping she could help me out, i still wanted my leggings, I didn't want my money back whatsoever and all I got were: - it's your fault - there's nothing we can do - we ensure 100% customer satisfaction - but hey, here's a discount for your next order. I'm really upset. How can these leggings be "One Size Fits All" and in reality they don't fit you? How can Andrea say: "We inspect our items to insure that our customers are 100% satisfied with their purchase and the quality of their purchase." And when I reach out with my concern she doesn't do anything about it or at least show care? Maybe because I work at Disneyland & I always make sure guests get what they pay for and clear up their concerns I expected more from Andrea but the case is closed. To end this review: The quality of these leggings are poor, trust me. My review is to help others not waste their money on products that are bad quality. Not in spite or retaliation to their bad customer service.

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    Ask the Community - Blue Body Brazil

    Review Highlights - Blue Body Brazil

    I have dealt with Andrea and she's always so sweet to me and contacts me right away when I have any questions.

    Mentioned in 7 reviews

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    Blue Body Brazil - swimwear - Updated June 2026

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