We have a STR and have been using M&M for a few years. They have been fantastic. M&M is a reliable…read morecompany that has helped me in emergency situations and worked with me when the pool had issues. I get great reviews from guests about the pool water quality. Thumbs up and recommended for your pool needs

This is my second review for M&M's Pool Service. Years have passed since my first review and I'm…read morestill pleased with the prompt, competent and careful service that M&M's Pool Service continues to deliver.

Initially, I was very impressed with the responsiveness of Rolando, who is very good at…read morecommunicating both via phone and text and he came to my house to do an evaluation of the pool refurbishment/ remodel project and appeared very very knowledgeable, and personable.

He was unable to complete the pool in a timely manner and eventually had to find another contractor…read moreand tear out some poor workmanship.

Unprofessional and unreliable. No call No show. We fail to…read moreunderstand many business people in the desert. We have a life, appts, errands to run, a home to take care of... we cannot wait on you all damn day.

I hired Pacific Pool Pros to clean the calcium buildup on my waterline tile. Jeff is very…read moreknowledgeable, service oriented and takes pride in his work. They cleaned the tile in one day and it went from looking terrible to brand new. I highly recommend them and will be using them in the future. Pricing was also more than fair.

We are very pleased with our new pool! Desert Luxury Pools provides exceptional craftsmanship. The…read moreentire process went smooth. Communication was excellent. Peter and his team were amazing. Desert Luxury Pools went above & beyond our expectations! Thank you Desert Luxury Pools!

The best of the best. The pool process started in November with bids on a demo and to build a new…read morepool. You see wonderful billboards and advertisement of companies claiming to the best. I assure you they are not. From Tessera (pretty billboards and that is it!), Azure, Rembrandt, Premier, and others, it varied from constant follow-ups, overpriced (some by $20,000), wrong designs from what we planned, and poor communications. At the point of giving up, we saw Desert Luxury Pools truck driving on the road in April, and decided one more chance to see who can get it right. Dan came over and listened to the design we wanted, and gave some recommendations to make it even better. His attitude was, "100% yes can", and we will work with the HOA and Riverside County with no problems. I thought he was pulling my leg because everyone else seemed to have some issues with the HOA or County, some stating it could take months to get approved. Within a week, Dan's design was ready, and said if all is good, lets move forward with demo. Pete and Dan both design and build the pools, and we asked if they will be able to build this within 3 months because everyone was saying HOAs and the county take so long. They know the guidelines in advance and stay within what is expected and it should go through smoothly. I thought they were kidding. As soon as we signed, everything went so smoothly, it was unbelievable. Within 2 weeks working with the HOA , it was approved; the county had a couple of questions, and withing 2 weeks they were ready to go. Whenever we had a question, they would respond within minutes NOT DAYS OR WEEKS. We never, ever had to follow-up with questions because they would always answer right away. Here we are 3 months later swimming in our beautiful pool. A few special mentions to their amazing staff; Rome is a work horse and a pleasant guy who gets in and gets it done. He never once complained about doing the work, and was very respectful of your property. Jared is another guy who got the plumbing and electric up and working, while giving recommendations on placement that worked awesome for us. Sandy in the office worked behind the scenes making the magic with the orders and paperwork for county and HOA. Pete the owner is very involved and always coming on site checking the work and communicating with us. The contracted team they had doing the work were amazing, and sorry we don't recall all their names, but they all worked hard and quick. You can take my advice, and just skip to the front of the line with Desert Luxury Pools, or go through many calls, no replies, over-priced estimates, poor customer service, wrong designs, and attitude trying to find another pool construction company, and be disappointed. Their price was better than the others and never, ever gave an issue with the design. They are the type of company and people that if you dream it, they will make it possible without nickel and diming you to death. Their communications are spot on by always letting you know what is going on that week, and respond to any questions or concerns. This is not my first rodeo in having work done on a house and when you find a company that is awesome, you recommend them. I highly recommend Desert Luxury Pools.

Kris and his team are great! They removed my cracked pebble tech and replaced it in 3 days. They…read morework fast and get the job done right for a very fair price. I highly recommend them!

We've had an excellent experience with Chris aka Krispy's Pool Services. He is reliable,…read moreknowledgeable, and incredibly thorough every visit. Our pool has never looked better, and he takes the time to explain what he's doing and why, which we really appreciate. It's clear he takes pride in his work and truly cares about maintaining the pool properly. Highly recommend! He also recently did our pool remodel and we love it! I spent nearly a month vetting contractors in the desert area. His price was fair, and accurate, compared to others. I appreciate his honesty and transparency and very good communication.

I had a referral to use this company from a friend that uses them. They responded quickly and came…read moreto evaluate our pool. They quickly gave their quote and recommendation for service and their pricing was good. We started with them right away and they have been responsible and professional the whole time. Highly recommend!

Sergio has worked for me for 18 months. He drained & bead cleaned my tile $1500, installed new…read morefilter system $2350 5/24, suggested a new saltwater system $2500 installed last week 8/24, until all of my pool equipment was STOLEN 4 days later. He then made another $5050 to reinstall an entire new system again after I agreed to pay him before Farmers even took care of the claim. Sergio hired a friend, Jaime an installer who had only done work ONLY inside gate guarded communities, I was the first install job where I was not secure in a gate guarded community. Sergio immediately questioned him knowing this was suspicious and when we started investigating, I shared all of the negative reviews from Yelp, and he said he never vetted him. They broke into my backyard, ruined my gates and professionally stole it and hauled it over the 5-foot block wall and out of my yard. I have 5-to-8-foot walls around my entire home, this was not easy to obtain access and certainly to remove with the weight going over the block walls. Sergio contacted the police department and placed a report since I was two hours away. My neighbor has been reviewing the camera footage to hopefully catch and convict, but the police department included nothing really happens criminally anymore! Sergio offered to cover my $1000 deductible, but when it came to the final payment, he didn't honor the commitment he provided me with in writing. In fact, after looking into the cost of the equipment he pocketed $5,000+ for both installations. I spent thousands on deductibles, new security and camera system for my yard, additional expenses to take time off of work, gas and all of the work with the added stress of feeling completely violated by allowing this to happen. To top it off his father has been cleaning my pool and we have had algae and mold of the tile which I have asked to be cleaned in multiple communications even when he was on his honeymoon. I just can't get over the lack of integrity, so I terminated him. In addition, when I asked for my other pump to be reinstalled (which was new) he told me he got rid of it. It was new and most likely sold!! He sent me a text message offering to pay the $1000 deductible but after demanding the full payment saying that I agreed to pay for the new system. This was a painful and expensive lesson be careful who you hire and who they bring onto your property as this has cost me sleepless nights and thousands of dollars!!!!