when I was done with my massage the lady said " are you paying with cash or card?" And I replied "…read morecard please" she had the nerve to say " how much are you leaving me for a tip?" I said "$10!" and she said " really, I worked so hard and that's all you are leaving me!" I looked at her with a surprised face and I said "ok, $15 since that's above 15%" she said " I guess" I can't believe they have the nerve to negotiate how much they should get as a tip, I never negotiated the $70 massage and her negotiating tip was beyond rude and low costumer service! I will never return. no wonder this place is so dead!

I used to dislike this place as I thought they did a bad job. Well I came in .... AND there was a…read morenew lady. OMG.... She is beyond EXCEPTIONAL!! She's from Thailand and let me tell you.... The BEST Massage EVER!! I felt like I was back in Hawaii going to Thai Issan!! I couldn't find a Thai Massage here in Washington for over 5 years!! This lady, MOLLY is AMAZING!! I normally don't put names here but SHE is HEAVEN SENT!! She's so good that I book 2 hour appointments once a week!! Ask for MOLLY and I promise you ... it will be your BEST MASSAGE EVER!!

Holly has the most healing touch. She provides a wonderful service in a comfortable and relaxing…read moresetting. Holly is incredibly knowledgeable and has a teaching spirit. I learn something every time I walk into her room about how to help keep myself healthy! I appreciate her as a person and as a small business owner. Do yourself, your body and your feet a favor and give her a call.

Holly is an amazing reflexologist. She is well educated in her profession and healing. She knows…read morewhat you need and will help you. She is very conscientious and a wonderful soul.

Don't let the outside fool you -- Crystal Creek Spa and Massage stays busy for a reason…read more I made the (very wrong) assumption that I could just walk in on a Sunday and be taken right back. Nope They were fully booked when I arrived at 3 PM and asked me to come back at 5 PM. That's obviously great for them -- but learn from me and call ahead to make an appointment! I ended up doing a 30-minute table massage and a 30-minute foot massage, and my husband did a 60-minute table massage (he does not like his feet touched, so foot massages are absolutly not his jam). My massage was wonderful. Honestly, the table portion felt longer than 30 minutes -- whether it was or not, they made it feel full and thorough. They worked on my back, arms, legs, shoulders, upper chest, and even included a facial massage, which I wasn't expecting but absolutely loved. The gentleman who worked on me checked in consistently to make sure the pressure was comfortable but still deep enough to work out the knots in my back. It was the perfect balance of relaxing and therapeutic. The prices are very reasonable, especially for the quality of massage you receive. And it's super close to my house, which makes it even better. Next time I go, I want to try their foot reflexology because I've never done it before and now I'm curious. But I will absolutely be back. This place is a little hidden gem and I wish I had tried it sooner.

I sent in someone I knew to have a massage because he had been in a lot of discomfort and I thought…read morehe would benefit from massage. After the massage that seemed rushed through and in a big, when it came time to check out, he tipped appropriately for what was received. The massage therapist asked him why the tip was so little and if it was accidental, which it was not, and if he would like to run his card again. Let me add that there were other patrons in the waiting room, making this even more highly inappropriate. I am so disappointed I sent him for a massage at a place like this. I will never recommend this place again.

My mom and I had a 1hr message at Rose Spa. The message was great from head to toe. Highly…read morerecommend it. Thanks ladies!

The massage was good, I got a full body massage although I wish it included more time than 30…read moreseconds for each foot. I was happy with how it went but 10 minutes into my massage my masseuse started watching the World Cup on her phone during the massage!! Volume up and everything which totally took me by surprise... Did not feel respected with the money I had paid after that. I hope the company hears of this and explains to their staff that it's totally disrespectful for a customer paying money for a relaxing massage to be totally overtaken by a soccer game playing in the background! Also when she had left the room kept the door cracked, although there's a curtain I felt extremely uncomfortable by this. Please do not leave the door open when someone isn't dressed on the table.

I'm a man and I got a facial. It was awesome! Many years of being too white in places that were too…read morehot damaged my face pretty bad. Rose was very thorough and explained what she was doing. I felt and looked better immediately and Rose made a plan that I can follow to help renew my skin.

Great customer service, friendly and sassy, just the way I like it!…read more I had a bikini and brow wax and was super happy with my results

I have been seeing Bridget for years and have been happy since day one. I started getting waxed by…read moreher and after one appointment she was my esthetician of choice and to this day I will not go to anyone else. Her technique causes as little pain as possible, after all no wax is comfortable, and her attention to detail is why I keep coming back. I have also gotten many massages from her over the years, and I will forever swear by them; they are truly magical. I like to treat myself so I have gotten massages at many boutiques. When I first came to Bridget for a massage, I was satisfied in the beginning because all I wanted was relaxation, and hers were the most relaxing I had experienced (even before she added hot stone massages, which are my favorite, she had me hooked on hers over other people's hot stone. But now she offers the service as well and it's amazing!!). Since I started, I have been in a car accident that greatly hurt my back and am currently pregnant. I've been to multiple massage therapist that we're referrals from my doctor for the accident and no one helped (and a few hurt), Bridget has been the only person who can actually help me get any relief from the pain and so to this day, I view her as a true gift to this world (excuse the dramatics, but if you were in as much pain as I was, you'd be practically kissing her feet for any relief you could get too). As I said, I am pregnant and that along with my accident injuries has not been a walk in the park, but any chance I get to get into see Bridget for a massage is always such a great experience. Massages are a scary thing when you're pregnant and there's specific things that a massage therapist needs to know to protect the baby. Bridget massaged me my 2nd and 3rd trimesters and I trust her with my body and my baby fully, she's aware of the safe places and adjusted her pressure for my new sensitivity levels and I will forever be loyal to Bridget. Try her out and I assure you, you will be too. I don't put my name on much, but when I find someone/thing that works, I feel it is my responsibility to share. Sorry this got kind of long, but I just felt I needed to give a full picture of Bridget's capabilities since she has been there for me in a much greater way than you'd think a wax or a massage could be.

I have been LOVING B Well S'pa for years and the massages and waxing is amazing! Bridget does a…read morefantastic job connecting with her clients on a personal level, she is such a sweet and good person that every appointment for me is visiting a close friend! After I get a massage my low back pain literally disappears for 2 weeks, so wonderful! 100% recommend Bridget and B Well S'pa!

Regan has been helping me manage the impact of stress on my body for several months. My shoulders,…read morelower back and quads were a mess and I wasn't able to get the rest I needed to heal. Regan not only releases the built up knots in my muscles, he helps me release emotional and physical stress. I've never been one to believe in mystical healing. But there is no doubt about the positive energy flow that Regan is able to direct into and through my body. If you're looking for a spa like experience, this isn't it. If you're looking to genuinely feel better, lighter in spirit and more positive, Regan is the right person to see.

I am a skeptic by nature, so the first time I had a treatment with Regan Lane-Smith I was quite…read moresurprised at the experience. During the session, I was sitting fully dressed, with minimal physical contact. In a meditative state, I felt a spot on my leg that felt like it as burning, and then realized this was where his knee touched me. I was feeling the heat of his energy at work. That convinced me that something real was happening. At that session, I came away feeling that I had been fed energy. This was an exciting form of healing for me who chronically have felt very low energy. After that he asked me, "what was that thought?" at a point I barely recognized myself to have drifted from my spiritual/physical/heart space into my thinking self. I find it amazing that he recognized the shift as it happened, before I was fully conscious of it myself. His sensitivity to shifts in energy and his ability to work with it is amazing. The second time Regan Lane-Smith gave me a treatment, I chose to be on a massage table. His gentle, non-invasive touch somehow managed to eliminated the sciatica pain and imbalance that I had chronically experienced--he had put my spine back in alignment. That his careful, gentle touch could have this kind of immediate effect is a tribute to his healing powers. I wholeheartedly recommend that you experience his healing powers for yourself.