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    Blue Compass RV Katy

    4.1 (7 reviews)
    Open 8:00 am - 6:00 pm

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    9 months ago

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    2 years ago

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    2 years ago

    Honorable dealership. They treat people respectfully and really listen to the customer's needs. Wouldn't buy from anywhere else.

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    Holiday World

    Holiday World

    1.7
    (90 reviews)

    We bought a camper. Sales was good, turn over mechanic was excellent, finance was the drawback…read more We paid cash for our rig. To start with we got a call a couple days before pickup from them with some sketch deal, wanting us to finance, pay interest for 1 year... "to help others who may not qualify"... Then, when doing paperwork he told us the tires were going to explode, and basically the entire camper would fall apart on the way home, so we needed to pay an extra $12K for his coverage... we didn't appreciate it at all.

    If I could give a 0 Star, I would. I could write a novella with all the issues that we have had,…read morebut I will keep it brief with the latest. Let me start with the fact that we should have stopped going a long time ago but there are some employees there that are good people and we did give them the benefit of the doubt. We have purchased 4 RVs from there hoping that things would change...they haven't. This is our bad. Having said that, here is the worst of it. About a year ago, we took our Class A in for service. After a TON of run around they had our RV for 5 MONTHS. At one point, we went in to see what was going io and nobody even knew where it was. One of the salesmen had to drive around and look for it. It was tucked away in the back on their lot. This is quite frankly unacceptable. There is no communication, there is one excuse after another, and nothing seems to get done until you throw a fit. On a recent trip, one of the things they fixed turns out wasn't fixed properly so back we go. Again after 5 weeks this time and the same runaround, they say they finally have it complete. But now, here is the kicker. Due to an error on their part, they are telling us due to an error on they made, they won't release our RV until we pay them $7,000. Yes, you read that right. They told us at the time (a year ago) that the claim on our warranty was approved so we paid the deductible and considered the matter closed. Apparently, they lied and the claim was not approved and expected us to pay for the work. This is the most SHADY business practice I have ever seen!!!! We will NEVER give Holiday World another penny of our money. We have hit our limit.

    Ron Hoover RV & Marine of West Houston

    Ron Hoover RV & Marine of West Houston

    2.8
    (113 reviews)

    Went to the Houston RV show at NRG and met Mr. Guy Rivers an RV dealer. He was amazing, while most…read moreof the sales members were so friendly and kind Mr. Guy went a step farther and really helped us narrow down what we wanted. Excited to enjoy our new RV this summer.

    Extremely disappointing experience. I attended the Houston RV show where this dealership's finance…read moredepartment collected my personal information for a supposed financing inquiry. Shortly afterward, I began dealing with issues that made me feel like my information had been mishandled or misused, which caused a lot of stress and concern. The whole experience with Ron Hoover has led to the following: * Distrust and Scammed * Dealt with many different associates * Reviews and RV show prices the same as website Distrust and scammed Providing personal and financial information to a dealership requires trust, and in this case that trust was not respected. The lack of accountability and professionalism when I reached out made the experience even more frustrating. I strongly urge others to be very cautious when sharing their personal information here. Dealt with many different associates What made the situation even more frustrating was being bounced between multiple associates with no clear accountability. I initially worked with a salesman named Hunter, then was transferred to Robert Pridgett Jr. in finance, who repeatedly changed or "tweaked" the numbers during the process. I even drove all the way from Louisiana to Katy, TX then to go to my credit union back home in hopes of helping the approval process, but nothing was actually done to assist with that. Instead, after additional credit inquiries were made, Robert suddenly told me I had been "pushed through," which only added to the confusion. After damaging my credit, he magically brought the numbers down when he said he couldn't. The guy just wanted money he didn't no actually have any concern about his customers. I also spoke with Taylor K., the manager, who said he would follow up with me but never did. Reviews and RV shows prices the same as company website Looking back, I wish I had taken more time to read through the dealership's reviews beforehand. Many of them mention that the dealership stops caring about customers after the sale, and unfortunately that seems to be accurate based on my experience. I also noticed that the so-called "special" pricing offered at the RV show appears to be the exact same pricing already listed on their website. Overall, this experience left me feeling stressed, dismissed, and disappointed. I strongly encourage others to be cautious and thoroughly research reviews before sharing personal or financial information with this dealership.

    Blue Compass RV Katy - rv_dealers - Updated July 2026

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