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    Blue Compass RV

    3.1 (41 reviews)
    Open 9:00 am - 7:00 pm

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    Caroleann B.

    We are visiting in town. This is where we bought our teardrop trailer 13 yrs ago. We like to pop in when we are in the area and check out the different tows that are out there. Gerardo gave us some trailer info along the lines what we have in mind. He was very helpful with the info we were wanting to know. The lot has an array of trailers some of them with good deals. They have some accessories available inside the building. Great vibe and customer service when you enter the business. We will be stopping by again when we are in town.

    NASH 25KT and now a Brinkley i235

    Blue Compass RV of Surprise AZ is so easy to work with...they dont try and outsmart the customer....they know we have done our own research on youtube. I bought 2 new travel trailers this year and both times they delivered the exact units i wanted and got the financing terms i needed. So easy to work with.

    On Saturday January 31st I made a deal with the Surprise Blue compass to buy a used Genesis 24RBS which was at the Mesa store. I received a signed buyer agreement by the GM agreeing to the deal. I went to Mesa to view the unit and then on my way to the Surprise store, the Surprise GM Anthony tells me he has to back out of the deal as his boss said no. Keep in mind this was after taking my $1000 deposit and agreeing to the deal. I raised hell and was told the Mesa store would honor it. So I drove all the way back to Mesa and they begrudgingly made the deal. Fast forward to today, February 9. I show up to do my inspection of the new unit and bring my trade in. They give me a quick walkthrough and the tech glosses over everything. I did my own inspection and came to find out that the AC unit made a loud screech when turning off, there were gaping holes in the roof sealant (attached photo), fixtures were leaking water inside, and best of all, there was a leak in the freshwater tank that was very apparent and dripping water on the ground (attached photo). I talked to Tyler about my issues with paying $700 for a PDI that wasn't done. The unit was hardly cleaned and I found so many items broken. Tyler played middle man between me and the GM, Matt. I expressed my concerns to Matt and he indicated they were only doing this deal because they were forced to. I asked Matt to drop the PDI and he said he couldn't and that they were "losing thousands". What I came to realize is Matt and Blue Compass Mesa didn't like the money they were making on the deal, so they ignored all these issues on the PDI in an effort to force me to back out of the deal. Folks, I was shown what they paid for this 2019 Genesis Supreme 24RBS. They paid under 10k for it on trade. All in, had they agreed to my terms the dealership stood to make at least $5000 in profit. This isn't enough for Blue Compass apparently. They make their money on deceptive sales tactics and false promises. If you have a similar story, please file a consumer complaint with the Arizona Attorney General's Office. There is an easy submission form. Don't be a victim!!

    Robin T.

    Update. I finally got my water pump and rear view camera replaced on my camping trailer. And it only took 4 months to do it. And I had to call the news station. But it's done. And they actually up graded the camera which was very nice, considering what they put me through since day one of me buying it. But I do appreciate it.

    It's coming home with us!!!
    Carlee B.

    We had such an amazing experience buying our first RV!!! Gerard was so wonderful to work with and we are thrilled!! Got a great deal and had a brilliant experience buying.

    2025 nuCamp T@B 400 Black Canyon

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    2 years ago

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    Review Highlights - Blue Compass RV

    ..they were FREE, because the ones I had gotten from Tom's (now known as Blue) faded in a short time, when I asked to pay he said 'no charg

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