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    Blue Cord Realty

    5.0 (1 review)
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    Updated 1 month ago

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    4 years ago

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    Marshall Reddick Real Estate - Our Clarksville-Nashville Annual Team Photo January 2025

    Marshall Reddick Real Estate

    (28 reviews)

    Michelle did a good job with our first property, but our experience with the second has been…read moreextremely disappointing. She failed to send our renewal notice on time, and I had to remind her. Even then, she waited until only 20 days before our lease expired to provide three poor comparables that were clearly not similar to our home. I ended up doing all the market research myself. When I considered ending our agreement, she threatened me with a full year's management fee instead of addressing the issues. We have worked with MR on three properties and even bought one through them, but because of Michelle's lack of effort and unprofessional handling of our account, we will not be using MR again. She argues constantly, never admits she's wrong, and could put in more effort.

    We rarely leave negative reviews, but our experience moving into a Marshall Reddick-managed…read moreproperty in Nashville has been extremely disappointing. Prior to signing, we were explicitly told the unit would be professionally cleaned and move-in ready. When we received the keys, that was not the case. The apartment required extensive cleaning, and we ultimately had to hire professional cleaners ourselves after receiving little meaningful remediation despite repeated communication. Since move-in, we have dealt with a long list of unresolved maintenance issues, many of which were documented immediately upon occupancy, including: - a nonfunctional washing machine with standing water and visible mold - a nonfunctional microwave - exterior openings allowing animal activity in the walls/ceiling - a broken mailbox lock (mailbox doesn't close at all) - missing window screens - multiple additional maintenance and safety concerns We are now nearly a month into the lease and all of these items still remain unresolved. To be fair, Michelle eventually stepped in, acknowledged that our move-in experience fell short, and approved a partial rent credit toward the cleaning expense, which we appreciated. However, the overall experience has still felt highly reactive rather than proactive, with much of the burden of coordination falling on us as tenants. The most frustrating part has honestly been the lack of preparedness and follow-through. We understand that maintenance issues can happen, but a unit should not be turned over in this condition after repeated assurances that it was move-in ready. We are hopeful the remaining issues will ultimately be resolved, but wanted to share our experience candidly for anyone considering renting through this management company.

    Byers & Harvey

    Byers & Harvey

    (41 reviews)

    This company is the epitome of bad business practices. Do not trust them do not use them basically…read moreavoid at all cost. Long story short I use them to inquire about a real estate commercial property and worked with them trying to acquire a property on Fort Campbell Blvd. They proceeded to have me filled out a tenant application that look like it was from 1950 and informed me that it was a 24 to 48 hour turnaround . However, I received no communication whatsoever for over a week despite calling them multiple times and having incompetent staff tried to give false information after finally being told that my application was neither approved nor denied, which makes no sense. By the way, I was told that somebody already had been approved for it two or three weeks prior to me filling out an application. But that there were other properties possibly available so basically the bait and switch tactic. Do not use them avoid it all cost EDIT: I like the fact that they claim that I was contacted multiple times by their staff which is not true. In fact I had to almost always be the one to call their office and was given no information regarding my application. Below are the photos with the agent and the only contact given from their side. NO ONE from their side contacted me except during the process of getting info for the application and even then it was only for my tax id, ONLY luke actually would message me but it was to let me know nothing was heard on my application. Nice try though, Byers and Harvey

    Nothing like the company not taking responsibility! Can I get an explanation on the dirty condition…read moreand filth left? I'm sure the prior residents would like to know they were charged a cleaning fee when one CLEARLY never took place! Seems suspicious! If it was listed "as is" I'd recommend new pictures vs pictures taken from 5 plus years ago! If concerns about the condition maybe walk the property and see it HAD MOLD WHEN WE ARRIVED. Where's the explanation on the condition of the closets and left behind belongs?! PANTIES!!! Cmon your company is a JOKE id be embarrassed to work for a company like this truly. I will start posting email threads id need be:) also sad when the maintenance Teams that was sent talks about how poor of a company it is and agrees the house was in horrible condition. YIKES!!! It was priority infested as you have a gapping hole in the property lol. Sad a company can't take responsibility and admit the ball was dropped. Robina needs a new job or a retrain! This place is a JOKEEE the reviews don't lie people. Funny when asking for higher up info robina is suddenly the highest you can get to LOL give me the number for someone who knows what they are doing. If robina is the highest in the company they have a MAJOR issue. Picture's don't lie the home IS DISGUSTING. May you and your family have to live in such horrible conditions!

    Steve Nash Realtor

    Steve Nash Realtor

    (1 review)

    I worked with Sue Hill from this Keller Williams-Steve Nash Team, and she was a brilliant agent!…read more This was the first time we had ever met Sue or worked with the Steve Nash team, and selling a house was new to us. Around five minutes into our conversation, and me showing her my home, I felt confident in her and I knew she was the person! We were selling our home in Clarksville, TN while we lived 13 hours away in North Carolina. She took on all responsibilities of the home, from calling maintenance work to every little detail that needed to be cared for. We are so very grateful for Sue Hill and the Steve Nash Team. She stayed on top of everything, keeping us in the loop about everything going on. Steve Nash was excellent at making sure we had our documents read, signed etc. These two work together great to provide awesome service! Since we are a Military family who needed to sell quickly, we were pretty stressed out, until we hired Sue Hill and the Steve Nash Team, from that moment on, she made it as stress free as possible. In our opinion, it sold rather quickly. She knew we were Military, she knew our needs, and that we needed to sell our home in a timely manner, and she did it! Sue answered all of our questions, and she was extremely knowledgeable with every aspect from marketing the home to fixing things in the home to finding the right maintenance person, title company etc.. (which by the way, she used an EXCELLENT title company for us who stayed on top of every single document) I felt so confident and trusting in Sue, that I pretty much said here is my home, whatever you think is best, do it......and she did! Normally, I'm the type of person who is bending an ear with this and that, but I just felt so comfortable and confident with and in our real estate agent, that I was able to sit back and honestly, do nothing. We ended up with a great deal on the house, and in all honesty, I have absolutely no negative comments regarding this sale or our agents firm. We are 100% satisfied! I would give 10 stars if allowed! I would HIGHLY recommend this real estate agent and firm!

    From the owner: Real Estate Services, VA Loans, Home Buying and Selling, VA Home Buying Specialist…read more Services: VA Loan Information, Rental Loan Information, Weekends by Appointment Only

    Blue Cord Realty - realestateagents - Updated August 2026

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