Michelle did a good job with our first property, but our experience with the second has been…read moreextremely disappointing. She failed to send our renewal notice on time, and I had to remind her. Even then, she waited until only 20 days before our lease expired to provide three poor comparables that were clearly not similar to our home. I ended up doing all the market research myself. When I considered ending our agreement, she threatened me with a full year's management fee instead of addressing the issues. We have worked with MR on three properties and even bought one through them, but because of Michelle's lack of effort and unprofessional handling of our account, we will not be using MR again. She argues constantly, never admits she's wrong, and could put in more effort.

We rarely leave negative reviews, but our experience moving into a Marshall Reddick-managed…read moreproperty in Nashville has been extremely disappointing. Prior to signing, we were explicitly told the unit would be professionally cleaned and move-in ready. When we received the keys, that was not the case. The apartment required extensive cleaning, and we ultimately had to hire professional cleaners ourselves after receiving little meaningful remediation despite repeated communication. Since move-in, we have dealt with a long list of unresolved maintenance issues, many of which were documented immediately upon occupancy, including: - a nonfunctional washing machine with standing water and visible mold - a nonfunctional microwave - exterior openings allowing animal activity in the walls/ceiling - a broken mailbox lock (mailbox doesn't close at all) - missing window screens - multiple additional maintenance and safety concerns We are now nearly a month into the lease and all of these items still remain unresolved. To be fair, Michelle eventually stepped in, acknowledged that our move-in experience fell short, and approved a partial rent credit toward the cleaning expense, which we appreciated. However, the overall experience has still felt highly reactive rather than proactive, with much of the burden of coordination falling on us as tenants. The most frustrating part has honestly been the lack of preparedness and follow-through. We understand that maintenance issues can happen, but a unit should not be turned over in this condition after repeated assurances that it was move-in ready. We are hopeful the remaining issues will ultimately be resolved, but wanted to share our experience candidly for anyone considering renting through this management company.

Make sure you note everything including paint during your inspections. If not you'll pay for it…read morelater. Since they hired a crappy painter before we moved in, they want us to pay for their screw up. It's up to you what you do, but as an Army Soldier I would keep looking.

Everything was handled in a very fast and professional manner. We were able to do everything…read moreelectronically. When I called I got fast response and answers to all my questions. Great to deal with!

When it comes to a company managing one of your most expensive assets, your home, who that company…read moreis - is extremely important. Saw on another review site where they had hundreds of positive reviews - and started to dive deeper in their reviews and that's honestly what stood out to me - to make me choose them. It wasn't their positive reviews - it was actually their negative reviews. Almost every single negative review was addressed - but not with a simple, generalized statement. But with extensive details that explains why the tenant is upset and how the company tried to resolve it, and sometimes the issue is that the company was protecting the homeowner. Now Copper Key Realty took over my home to manage during the height of the COVID-19 pandemic and there was some adjustments as mostly everyone was working from home - but overall it was a smooth process. Ms. Cheryl Strong was available via e-mail and quick to respond to any questions - never made me feel like I was wasting her time - before I signed the dotted line to commit. Also, whenever I spoke to staff - whoever answered the phone always tried to answer my questions or concerns. They never tried to pawn me off on someone else. The contractors they use, they pass the savings onto the homeowner. Looking through the itemized repair list - I definitely could have paid more prepping the home to get tenant-ready. Seems like documents and payments come through like clockwork. Whoever takes the pictures and lists the home does an amazing job. There was 'conversations' of what I wanted to list the home for - yet due to the amazing work of everyone - from the minute the home listed to the minute the listing was taken down was only 72 hours! But it was all this and more that stood out to me from when I compared it to other management companies. Those things being that their website and portal stood out, fees were simple to understand, and being an animal lover they don't seem to charge a monthly pet fee to the tenant. (As other companies do) Definitely happy with my decision and as long as the relationship remains positive I can definitely see myself using them to also sell the property whenever that may be.

I own properties in several states and cities. I used their services to manage three houses for…read morejust over a year and I learned the hard way that they are not a fit for me. Like everyone else, tenants come in all shapes and sizes. Some are reliable, some need some coaxing and babysitting. It is always a balancing act and I am sure that there is not a magic formula. Copper Key's go to is to just push out notices. If someone is late, they get a notice. If they remain late, Copper Key wants to move to evict, rather than spend the time to find out if they can make the relationship better. Their collections manager (not sure if that is her title) even told me once, "We can't keep having to follow up with them every month." To be clear, they **can** do that. They **choose** not to. That is their right, but it is not the business style that my other property managers use. Look, no one likes late / flakey tenants, but that is a part of the territory. They evicted two of my three tenants. When they finally as much as insisted on evicting the last tenant, I decided to change management companies. When I called the owner, she said, "What happened?" I asked "do you want my honest feedback." She said that she did and so I shared my concerns. What followed, about two days later was a very long, detailed, **nasty** email explaining to me why they were right and I was wrong. I was more than a bit surprised. I have had more than a few business relationships in my life. When the counterparty wants out I say, "OK, thank you" and wrap up the business relationship. I would **never** send a nastygram like I received. Granted, all of the facts in that email were accurate. I do not dispute that. I am just left wondering why she spent what looked like **hours** drafting an email to express her grievances during what she told me was her busy season. Then, to add insult to injury, they renewed a lease, did not collect a dime and charged me a year worth of management fees. If you are looking for them to manage your property, read their contract carefully before you sign and ask a lot of questions.

Busy Bee has managed our properties for several years. The first few were a little rocky due to…read morerepeated changes in staff. This last year has been much better. Our property coordinator, Deena Luttrull, is really on the ball. She deals with the day-to-day issues for each of our properties and is very professional in her work. She has been very successful in working with difficult tenants by dealing fairly with both tenant and owner as she executes the terms of the lease. She is easy to work with and keeps us informed on maintenance requests and when a tenant's lease is up for renewal. We hope that she will continue to be a Busy Bee staff member. Randy, the owner, Catherine and the rest of the staff have been very supportive by addressing any concerns we have had and providing solutions to them promptly.

From the owner: Busy Bee Properties is a full service residential property management company specializing in…read moreturnkey management services for single-family and multi-family real estate owners. With numerous properties under management in the Clarksville and Montgomery County areas, we are committed to providing professional, personalized management services that exceed client expectations.

If you are looking to rent in Clarksville, Great Space Property Management Company is the best!…read more The owners, Kris and Lisa go above and beyond taking care of their tenants. There properties are immaculate, and maintenance is handled quickly. They consider their tenants as family. You won't be disappointed!

From the owner: Great Space Property Management is an experienced team that manages multi-family housing…read morecommunities. For those looking for apartments for rent in the Clarksville, TN area, we can help you find the space you need with one contact. Clarksville is home to Fort Campbell as well as a convenient commute to Nashville! Our primary goal, and what we are most passionate about, is creating an atmosphere and culture where our tenants' needs, comfort and convenience are paramount. We also encourage good communication and offer responsive tenant services. This has been our philosophy from the start and it has been very successful. So rest assured, you'll be well taken care of!

This business is terrible. They will lie abd cheat you. There were so many mistake they made where…read morethey wrote our contract it wasn't even hard getting out of ot early. 1 star company for service and hospitality. Go elsewhere.

It's simple. Connerth and Company have managed our rental home for the past five years. It's…read moreseamless. If there's a problem, they call and give me all my options. If it's something minor, they just take care of it. We have never gone more than a month between renters and often don't have a gap at all. Renting a home is supposed to be stressful, but, frankly, with these guys, it isn't.

The best in Clarksville!!!! Thank you and we love our home! Peggy and Roy are the best the industry…read morehas to offer.

Mary Ann Martin is the BEST. You've got to give her a call if you need help finding a home to buy…read more I've purchased a house before and it's definitely a long process to find a house to call home. I am made my big move from California to Clarksville, TN and Mary Ann has been THE BEST. I contacted a few realtors to help me find a rental. Either they didn't care to help because it was just a rental or they just were not finding homes for me where I wanted. Mary Ann went out of her way to help us. Her and her husband are such nice people. I am so glad we met them. Very thorough and on top of things. The fact that she was on the same page as us, found us great homes to rent, just shows us how awesome she would be to find us a home to buy. If she was amazing at finding us a rental, can you imagine how great she will be finding us a home. I highly recommend giving her a call.