I don't write reviews often, but this experience absolutely deserves one…read more From the moment I walked in, the customer service was exceptional--kind, professional, and genuinely respectful. I never once felt talked down to or rushed, which can honestly be rare in automotive situations. What impressed me most was how clearly they explained everything. They took the time to walk me through what was going on, what my options were, and what actually needed to be done (without trying to upsell anything unnecessary). That level of transparency builds immediate trust. They got me in and out exactly when they said they would, and the pricing was more than fair for the quality of service. If you're someone who wants to feel confident you're being treated honestly and respectfully--this is the place. I'll absolutely be coming back and recommending them to others.

Wow, an honest and fair vehicle mechanic, such a rare thing these days. Try them out. Highly…read morerecommended.

Adam's the best. He's back full time March 10, 2025. Have all my family's cars serviced by him…read more He fixes and maintains autos right the first time and I don't have to waste precious time constantly going back to other dealers/mechanics who are not as diligent in carrying things out. He truly is a master mechanic. I'm a bit scared to give this review since I'm scared he's going to get flooded with customers, but going to take my chance here, since he has gained my hard earned trust after I've been let down so many times by other mechanic shops and stealer ships servicing centers last couple of years.

The hardest part about travelling is finding an honest & competent auto repair shop when you break…read moredown. When we ended up with a dead vehicle in Fort Collins, CO, Fort Collins Complete Auto Repair came to our rescue. Besides resolving the issue with our car's battery, they did a complete diagnostic to confirm that the alternator was working properly. Plus, they independently confirmed that the repairs that we had done in Texas were correct and looked good. Thanks for getting us back on the road.

Sorry but to be fair I can't give a great review…read more Guys in the front are very good at giving good customer care (friendly, explain issues and cooperative with schedules). But ... - after diagnostics I needed a Catalytic converter. Replacement for a 2015 GM subcompact cost $2,000 - Cost aside, I had to bring the vehicle back 3 times in the following 20 days because emission related errors kept popping up - most frustration was that one error was related to a new beak/gap in my exhaust piping (not there or seen during repair) I don't know how good they are with other repairs but I would look elsewhere for emission related issue.

DO NOT bring your car here. If you want to be overcharged and talked down to if you are a woman…read morethen this is your place. The owner is rude and doesn't check the work of his employees. They put in parts that fail so you have to come back here. I had the have gaskets replaced, they did it and they failed. When I went back they said yes they failed but the gasket cover failed and quoted me $400 and free labor. I needed a part installed, backtail light that they tried to order but ordered the wrong part after I waited an hour for the it. I ordered the correct part and asked if they could install it and I'd pay for labor. They quoted $175.00. When the car was done I thought $575 with tax, nope...$789. I said nope, but they said it is what it is. Long story short, this POS called my company I worked for to complain I hurt his feelings. You don't have to believe me but I work for an automotive company and this is not the place you want to bring your car.

My car was making a terrible noise whenever I turned. I took it to Straight Line, and they were…read moreable to get it in right away, find the issue, and fix it quickly. Not only did they take care of the problem, but they also didn't try to upsell me or make up issues just because I'm a woman. I really appreciated their honesty and professionalism.

From the owner: About Straight Line Auto – Northern Colorado’s Trusted Family Auto Repair Shop…read more Straight Line Auto is a family-owned and operated automotive repair shop in Greeley, Colorado, proudly run by a father-and-son team. As northern Colorado natives, we’ve built strong community ties and believe in keeping local business, local. Our reputation is founded on honesty, reliability, and a true commitment to our neighbors. We understand how important your vehicle is to your daily life, and we treat every car and truck like it’s our own. Whether you need routine maintenance, advanced diagnostics, performance tuning, or complex engine repair, our certified mechanics deliver expert service you can trust. From oil changes to transmission work, Straight Line Auto provides precision workmanship and dependable results—so you can drive with confidence. At Straight Line Auto, our mission goes beyond fixing cars. We care about the people behind the wheel. That’s why we offer fair pricing, fast turnaround times, and a personal touch you won’t find at big chain shops. When you choose us, you’re not just supporting a local business—you’re joining the Straight Line Auto family.

I brought my car to BG Auto / Loveland and feel that I was scammed. My dealer had mentioned that I…read moreneeded to replace the rear brakes, so I called BG Auto to ask for another estimate. They told me I needed to bring the car in for an inspection, which I did. They said they perform a full inspection, and after a few hours, they gave me a report stating that, in addition to the rear brakes, it was "urgently needed" with a red exclamation icon to replace the water pump/alternator belts. The person at the front desk, XXXX was very impatient to have me decide whether I would ask them a service or not at the spot. They attached a photo and claimed the belts had cracks and damage, but the photo was unclear. Since I don't know much about cars, I agreed to the replacement. After the service was completed and I paid, I noticed the receipt said "serpentine belts replaced," which alarmed me because I had replaced the serpentine belt just the previous month. I didn't realize that the water pump belt is referred to as the serpentine belt. I went back to question them, and XXXX at the shop showed me the old belts. Of course they looked almost new (one completely IS new) and had no visible cracks or damage. I told him, "You replaced the belt that I had just replaced last month." XXXX responded by just saying, "Sorry, it looked damaged," but did not provide a satisfactory explanation. After this experience, I had my battery--which they had diagnosed as "weak"--checked at another shop. The technician there told me the battery was fine and did not need to be replaced. This experience felt like a complete rip-off. I will not return to this shop. If you are not knowledgeable about cars, be very very cautious, and always ask for another opinion at another shop(s). Based on my experience, they may recommend unnecessary repairs.

Everyone one was so happy to help me during a very stressful and sad time in my life. They all…read morewere so kind, professional and honest. So appricated! Thank you and God Always bless you all! Donna

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

Keep It Rolling Automotive is fantastic! My husband was heading out-of-town on important family…read morebusiness and his car wouldn't start. Was leaving on a Sunday. I called around to see who could help. Most repair shops aren't open on Sunday even though some may list that they are. I called Kenneth Miller and he answered! Said he would come right over. He did and diagnosed the problem as needing a new alternator. He called all over and found one. He had jumpstarted our car and we drove it to his shop. We went to de-stress by having breakfast. 1 1/2 hours later, my husband was on the road. WOW!! Great Service, friendly and knowledgeable about cars, willing to help on a weekend, and reasonably priced. Highly recommend Keep It Rolling Automotive.

Do you prefer an honest repair shop? I brought my daughter's Xterra in for new brake pads (she kept…read moresaying they needed to be replaced), and Tom went out to take a look. After a few photos, he advised that the pads were relatively new and did not need to be replaced! Wish I had this type of honesty and service on the East Coast!

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

By far the best automotive service in Lyons! I've been taking my vehicles here for over 20 years,…read moreand the quality and customer service cannot be beat. I worked with Eric Kelly last time I was in, he always takes the best care of me and my vehicles. Located off of the main strip through Lyons, this easy going shop is the go-to spot for any local needed automotive services.

Very very reliable. We have used for years. Sent my nephew there for service and it was less than…read morehalf of what the other guys were charging.

Incredible service! Would recommend to everyone looking for great auto service at a great price…read more Caleb was extremely efficient & friendly. He explained everything so well I felt informed & included in the maintenance of my own vehicle. When I came in to get my front two tires changed, Caleb noticed & explained a lug stud on a back tire was rusted through. I realized after this was due to lazy cross-threading at Big O Tires last year. Caleb went out of his way to replace the parts for a great price & quickly (but carefully!) did the extra service. He made sure my car was in great shape & safe to drive before he said I was good to go. Metric Motors is now my go to auto repair shop. The entire staff was so friendly & if you get the chance, make sure to ask for Caleb!

I just want to say that once again, metric motors, Travis and the team were outstanding with their…read morecustomer service and professionalism. This time around I had a noise that they could not pin down so they recommended me too to a transmission specialist that can and did not charge me a penny and try to do something that they felt were not in there ballpark. These guys are absolutely the very best, they're very honest, you will not go wrong bringing your car to them. Thank you metric motors once again!