Truist is a great bank. There are branches all over. If I am traveling, I can usually find one. The…read moreemployees are kind.

Went to this branch today, we are new to the area. Did a wire transfer today. Everything went nice…read moreand smooth. The staff was so friendly and nice! Even got some recommendations for local places to eat an even a spot my wife can get a haircut lol. What a nice bank to have locally. Thank u Tina an Cindy

After a sudden water emergency, we were overwhelmed and unsure what to do. Hayden Insurance was…read moreincredible. Within hours, they guided us through filing the claim, connected us with The Crew (emergency water services), and made sure our policy covered the damage.They handled everything quickly and professionally, and thanks to their help, we had repairs started within days. I can't thank them enough for turning a nightmare into a manageable situation. Highly recommend them for anyone looking for reliable, responsive home insurance support!"

I've had Hayden insurance for a long time and it seems like their rates are creeping up at an…read morealarming rate. I've never had to file a homeowners insurance claim but my rates have increased 61% over the last two years. I haven't got the bill for auto but hopefully it hasn't increased that much or I will have to start looking for a new insurance company.

Absolutely love Brown Insurance! This is one of the best places to find some of the best quality…read morein customer service. I've worked with Brown Insurance both commercially and personally and have always been incredibly impressed. The employees here are very helpful, always focused and ready to answer any questions you may have. If you know nothing about insurance or are confused about insurance then a call to Brown Insurance is a call you need to make.

I opened an account with Freedom First Credit Union over six years ago here at their Downtown…read moreRoanoke branch, located on the corner of Campbell Ave and First Street. Today I decided to visit the branch to obtain a copy of my 2024 1099-INT form to provide to my tax preparer. As soon as I walked in the door I was warmly greeted by a friendly teller, who was happy to see me because she was the person who opened my account years ago and had returned back to this branch. This relationship banking is something that I value the most about my membership here. I am treated and valued as a person instead of just a number. It doesn't matter if you open an account with just $5. This deposit gives you a share of ownership in the credit union. This particular branch is very special to me for its interior design. Framed old black and white photographs of the City of Roanoke compliment its rustic architectural design, pointing to the historical significance of the Star City of the South. And it also highlights this credit union's mission. Freedom First Credit Union's mission is to help people prosper and communities thrive. To them, "Where People Bank for Good," is not just a neat slogan, it means that they utilize their members collective resources, resulting from their shared success, to be an economic catalyst in our community and improve the quality of life for everyone. One of the service they provide through the Roanoke Financial Empowerment Center is an opportunity to meet with a financial counselor and receive financial education and advice. Another is meeting with a credit union representative to review your current services and if you would benefit from switching some or adding additional ones. And yet another is meeting with a financial planner to talking about savings and investments and the power of compounding interest. Even though I still have an account with a large bank as well, Bank of America, which I've had since I started attending the University. That at that time was known as Bank of Boston, I have great pride of being a banking customer of Freedom First Credit Union and would highly recommend it to all those considering opening an account for the first time or those considering switching financial institutions because they are not happy with the service or personal attention they are receiving elsewhere.

. Been new to Roanoke for about 5 years. Didn't know anyone…read moreso we took a shot with a few auto places and got burnt and ripped off. Went to affordable and dependable auto care, And hit the jackpot. Super great service, great repairs, great prices. All around best auto repair shop in SWVA. Such great people. If you are new to the roanoke area like we were and in need of auto repairs and services like new tires, This is definitely the go to place. Don't waste your time like we did and get scammed, go to affordable and dependable auto services.

Skyler got our F250 back on the road in record time. Saved the delivery of food for thanksgivingread more

DO NOT risk taking your vehicle to this place. The 2 guys working on my truck could not figure out…read morehow to get my air filter cover off to check it. Paid over $80 bucks after waiting over 30 minutes for them to quit texting and joking around to finally change my oil. Checked it the very next day like I do after every oil change and it barely registered on the dip stick. Crawled underneath my truck and saw oil leaking from the drain plug, they didn't even tighten it correctly and it was causing oil to leak out. Their negligence and carelessness could have ruined my engine. You can be sure I will come after them with legal action for the cost of any repairs that stem from this. Paid over $80 to have them almost ruin my engine. People's vehicles are part of their livelihood and these guys don't care do they ruin them or not. Management should be held accountable and hold the employees accountable.

these folls ase so polite and helpful, patient, and kind. plus they're extremely serious about…read moreevery detail of your service, reasonable recommendations, and saving you money! 25% Veteran and Active Military discounts, and check their website for coupons

This place has been great, tree fell on car, they made it look great. Had a minor problem and it…read morewas addressed promptly and professionally. Re comend using them

Great service. highly recommend! They worked with the insurance company and kept me informed during…read morethe whole process. Super painless and they made my car look new again! Thank you Roy and Dawn for all your help!!

I have been a policyholder and can reflect on all three of my agents since I was 16, Tom Tragle in…read moreYorktown, Va, Odel Sheffy when I moved to Roanoke in 1999, and Leslie Owens currently. Thank you for your staff and taking care of me and my family as I enter the double nickel club this year. I love my drive safe rewards and yes I appreciate the personal service that entails knowing your agent and team members.