Fred Meyer Management 8955 SE 82nd Ave…read moreHappy Valley, OR 97086 Dear Sir/Madam, I am writing to formally lodge a complaint regarding a hazardous incident and subsequent poor customer service that occurred at your Fred Meyer location at 8955 SE 82nd Ave, Johnson Creek, on Thursday, November 28th, at approximately 10:24 AM. While using pump #1 at the diesel self-service station, the pump failed to stop automatically, resulting in an overflow and a significant diesel spill. I promptly sought assistance from the station attendants, who were screaming to shut down the diesel pump due to the hazardous spill. One of the employees who came to help clean up the spill mentioned that this issue with the diesel pumps is recurring and has been previously reported to management, but no action has been taken to resolve it. Following the incident, my wife and I went inside the store to speak with the management. We waited by the florist area until two men approached us. The older gentleman, who we later learned is named Kevin and is the assistant manager, asked how he could help us. When I explained the hazardous situation and the need for the diesel pump to be fixed, he dismissively claimed he had never heard any previous complaints about it and blamed me for the incident because I used the self-service pump, insisting that I was liable. He was very rude, speaking loudly and treating us as if we were ignorant. When I asked to file a claim in case my vehicle sustained any damage from the incident, my wife detailed the incident in the claim form. After she finished, Kevin rudely pulled the paper from her hand. When I requested a copy, he said they would call us and attempted to keep the document. We managed to take pictures of the claim before leaving the store. After leaving the store, we asked a store employee for the manager's name, as Kevin never introduced himself. We were informed that the store manager is named Jackie and that she was off for the holidays. We then called 1-800-KROGER to report this incident and open another claim. The employee who took our report was more understanding and apologized for the situation. We requested a phone call from upper-level management as soon as possible. On November 29th, we received a voicemail from a Kroger claim representative, but when I called back, no one answered. I received another voicemail on Sunday, December 1st. When I called back, I spoke to another employee who did not know what I was talking about and asked me to open another claim. I requested to be transferred to management multiple times, and she placed my call on hold, but no one picked up after several minutes, so I hung up. I am deeply disappointed and frustrated with the way this situation has been handled. Not only did we experience a hazardous incident, but the customer service we received from the assistant manager and subsequent interactions with your claims department were unprofessional and dismissive. This is not the level of service I expect from a company with the reputation of Fred Meyer. I request that you investigate this matter urgently and take necessary corrective actions to prevent future occurrences. Additionally, I seek assurance that the claim we filed will be properly processed and that we will be informed of any developments. Furthermore, I would appreciate a response detailing the steps that will be taken to address this problem and ensure customer safety at your gas stations. Thank you for your prompt attention to this matter. Sincerely, Jorge A

Always fill up here when I'm running errands on SE 82nd. Large, 8 lane gas station that is clean…read morewell maintained. It's always busy but employees do a good job getting everyone serviced and in and out quickly. Prices are already better than other gas stations and then with your Fred Meyer discount, depending on your points, it's 10 cents to 59 cents less per gallon. Who doesn't love that? Even if the lines take a little longer, for the great price, it's worth it. Tolerance is so underrated and needed, especially in the current environment. Easy access from Freddy's parking lot or the side street entrance. Trader Joe's is on the next block so I fill up on gas then fill up on Trader Joe's faves.

The employees are friendly enough, but the car wash absolutely sucks! If you're gonna spend $14 go…read moreto a regular car wash. Did not actually do anything for my car and actually made the spots worse. I gave two stars only for the actual gas station, but the car wash I give a -10.

Truth be told, I've never given a review of a gas station before, but this experience warrants one…read more We got gas, a car wash and filled our tires. The attendant - who acted more like an owner (maybe he was!), was so helpful, friendly, polite and respectful that he left us nearly speechless. It was like getting service from 50 years ago. Well done, Null and 76 Station!

Never seen or been to such a run down, dirty gas station, as if the owners just don't care. Paint…read morechipping everywhere, huge and dangerous pot holes on the driveway. Hello, your not in Kansas anymore! Was on NE Foster after running errands and noticed my tank was close to empty so pulled in. Gas was inexpensive, so that is a plus. Service, well, they provided it.

This is a small family-owned gas station and it's not on a very big lot but I will say they have…read moregreat prices great service and even greater people that work there my God they're all so friendly so hey Portland stop on by and check it out for yourself Space Age 84th and Foster

I moved close to Shell about 6 months ago. I go there a couple of times a week. The people are…read morefriendly service is great. Sometimes the store is not as clean as I would like, but who cares as long as they treat me well. They always come out and ask if I want them to pump my gas. I prefer doing it myself. I don't have a single complaint. Their gas prices are a little higher than the cheap stations, but you get what you pay for. I would rather pay a couple of pennies more knowing my engine will not be damaged by using cheap gas. I have a 2025 Rav4 plug-in hybrid XSE, and I want it to last for many years.

overall good. some things are a bit expensive but that's to be expected. the workers are nice and…read morepatient with my four year old. been in many times over the last week. haven't ordered the pizza that's in there, but cool they have it. there's hot dogs and corn dogs for warm foods as well.

I hate to say it because of the current U$ job market, but it's because of this location that I…read morewish I could pump my own gas in Oregon. I think I've been to this location 2, maybe 3x -- only when I leave Portland for a day trip out this way. I didn't even make it to a handful of times, before they lost my gas cap. When I called about it, they wouldn't tell me anything about whether they had a stash of lost gas caps or if there was any chance mine was there. They said I'd have to stop by the location. And they weren't any more helpful in person. It took me 7-8 months to find a replacement gas cap, at a friendly Astro station that was willing to give me their box of lost caps, to see if any would fit my car. Thanks to the honorable, ethical folks at Astro who admit they make mistakes and are eager to help their customers.

Confusing utility biz but very nice people. God bless! And then and then and then ... I'm glad…read morethey're there.

They should consider making all pumps self serve pricing but, keep an attendant on duty incase…read moreanybody needs assistance. Additionally, this place needs to sell NexGen Bulk Diesel DEF for an ungraded 5-Star review.

I search for the lowest gas prices and I suspect this spot has them for the area since it is…read moresurrounded by Shell (which seems to average +$1 over everything around) and 76 which is also more expensive. The ARCO has a lower price with cash purchase but this is cash and credit same price and was over ten cents lower than ARCO's cash price. They have a convenience store which I did not visit. I love that we can pump our own gas now so I can just jump out and get it done without lines or bs. This area can be a bit much so during my visit there was half a car putting a few bucks in their tank and digging through both the trash cans. I wanted to use their windshield cleaner since the waters were full but someone stole the squeegie. So there is that but get your gas here!

I want to move to Portland! We stayed at an Airbnb nearby and gas was $2.87 here!! I am so shocked…read morebecause it's so expensive in LA right now! We saw different employees come out of the gas station to fill up other people's cars. You definitely don't see that around SoCal.. so it was new for us. We were so used to it that we pumped our own gas. One of the staff came and told us that you get fined if you pump your own gas, everything's so different here than LA!

I NEVER USE ARCO GAS! The Methanol reduces MPG by 7% due to the low BTU…read more So the should add 7% to the price. This will get you close to what the real cost of the fuel is.

So basically it's like 7:00 AM. I've been working every day for six months now and I finally get a…read morebreak from life. I walk inside and I buy a pack of condoms. I'm a really shy person about it and I felt like I pissed off the older lady when I was trying to use my reward system for my fuel. She already didn't understand me because I said 50 & she said five zero...I don't have an accent, but I do look Asian so I'm sorry about that.. I went outside immediately because I didn't wanna talk about my condoms. I needed help fueling my car because simply I didn't wanna work anymore & I've always had issues with the triggers of the pump in the past. I went back inside and I just asked a different employee. It was a young gentleman and he helped me I didn't want to seem angry about it because well it's 7 o'clock in the morning and I just wanted to go home and well use my condoms then the lady comes outside and points the number one because I said one like I'm sorry about my error, but I didn't really care cause well I wanna go home and sleep finally. I never seen a Karen behind a counter before it's usually the other way around. But the guy was amazing to me. Kinda looked shocked that I said thank you to him as if it's like not 60* outside. I'm tryna go home and you can figure out from there.

Attendant yelled at me because he didn't like where I stopped my car in front of the pump. Yelled…read more(not asked) for me to pull forward. I did, he stared at me then started yelling different demands. I left and went elsewhere.

First time at this car wash and I was super impressed. The…read moreworker was really friendly and took his time scrubbing the front and back of my car -- felt like he actually cared about the details. They even gave me a free car refresher, which was a nice touch since most places don't do that anymore. Only downside: the vacuums cost 75¢ and run for about 15 minutes. It's actually great value, and I like that you can use them even if you're just vacuuming without getting a wash. Overall great experience, will definitely be back!

Went through the car wash and this is what the back of my car looked like immediately after. You…read morecan clearly see where the windows weren't even touched cause the water drips dried on dirty. There wasn't any rain either. The sides of my car were okay but between the person doing an initial light scrub and the whole car wash, my car still left dirty. And the vacuums have wide mouths so they can't get between seats or any small space on top of having weak suction. Better off vacuuming at home or spending the money at a different wash.

Fueling up the rental car in Clackamas, Oregon…read more.. Even though the gasoline tank didn't need it, I thought that I should fill up since Oregon doesn't charge sales tax! In general, Costco has the lowest gas prices. On 4-11-26, regular gasoline was $4.69 per gallon. Outside, we saw it as high as $5.69. So... I'm glad we filled up here. It was efficient and economical!

This is my go-to Costco for literally everything, and since I live just 10 minutes away, it's also…read moremy neighborhood gas station. Not necessarily cheaper, but hey, it's Costco. That's just where I go now. Now for my soapbox moment: can we please stop letting self-service folks hop into the attendant-assisted lines? I know those lines look shorter or more mysterious, but half the time, those folks end up completely stumped by the card reader, standing there like they just discovered fire, and needing the attendant's help anyway. If you're going to jump in the pro lane, bring pro energy. Swipe, pump, and go. If not, stay in the rookie lane where the rest of us can at least mentally prepare. Still a reliable spot, and I'll keep coming back. But let's all agree to respect the gas station flow. Overall service is solid and friendly.