Super kind staff, very knowledgeable with great suggestions for coffees! The place is huge so…read moredefinitely won't feel too cramped even if there's a line. Got a good ole sugar free vanilla latte & I was not disappointed!

The s'more' seasonal latte was awesome!! Service was very good, the ladies making the coffee were…read moredelightful. Very cute vibe inside, they gave 3 seating areas, 2 inside and one outside. There are also a bunch of games you can use while you hang!

Love the coffee here, I usually get the salted caramel latte. I like that you can call ahead to…read moreplace the order if you're passing through quickly.

Lukewarm latte. Cappuccino was okay, nothing to write home about. The environment had promise but…read morethe employees seemed very hesitant to interact with customers or do much at all. If I lived in the area, would I go there? Perhaps, as I think there might be nothing else there for good coffee.

I've been going to this place for years now. Really great coffee and fresh food. Love their…read morebreakfast!Their customer service must be the best in all WNC. I'll call in my order in the morning on the way to a job site: it's always ready when I show up- hot, customer service with a smile and never an order messed up. Everyone seems like they enjoys/respects their job there. Thanks for being that awesome morning quick stop I Need over the years!

Stopped in for a coffee and scone and really enjoyed everything. The coffee was perfect and the…read morewarm scone was wonderful. Our waitress was very friendly and helpful in deciding what to eat. The dining area Wes quite clean and quiet. We will be back for a meal in the future.

The service is excellent. The staff is knowledgeable and friendly…read more The decor is casual, and comfortable. The food is good. I usually order the bagel, and my wife orders the oatmeal. We are always pleased. Now the star of the show. The coffee is probably the best in the area. They also have bean, and ground to take home. This is a great plz d to start your day.

The iced coffee beverage I got was yummy. The inside is cool and historical. However, the chocolate…read morechip cookie was super hard and had no flavor. I knew it was going to be bad when my 4 year old didn't like it.

Coffee was flavorful and hot . Lady who helped us at the drive thru got us in and out so quickly…read moreand made my grandson a special "coffee" and he just thought that was the best thing ever . Will visit her again next vacation .

the best coffee and gluten free cookies! yummmm. the owners/ staff are great too. love it.read more

Best latte I have ever had!! The barista is so amazing and sweet! Had to come back the next day,…read moregot the coconut crème pie latte each time :) very helpful and welcoming!! definitely will be back next time we're in town!

Consistent excellent customer service. She knows what she's doing with coffee!!! Please pass all…read morethe others up. She has the largest Sugar Free variety I've ever seen. Starbucks has one! Her coffee has never been bad. I drive from Virginia Beach every year. The first place we stop is here. Her customer service should be used as a template. The donuts are all, every single one of them, delicious. If you don't want to guess at the quality stop here for your coffee. It's one of the most welcoming atmospheres. Beautiful and inclusive.

very great service! food and coffe is very good, all is made very quickly and professionally. a…read morehomestyle place to get a good cup of coffe, boba, and a snack if visiting.

Cozy and cute coffee shop and the BOBA IS AMAZING! The chocolate covered strawberry boba is…read moredelicious! Highly recommend this coffee shop!

After years of visiting Maggie Valley we finally decided to stop at this coffee shop and now we are…read moreaddicted!!! I've went through most of the fancy coffees, lattes and mochas and have yet to find one I didn't love. Can't wait to try all items on the menu. The staff is absolutely lovely and friendly. Drinks always made to order and in a timely fashion. Have yet to be inside but the pictures of the indoor play place seem really fun for kids.

We were in Lake Junaluska for a holiday, and in the morning we had decided to try out this coffee…read moreshop. We don't really go to coffee shops that often, partly because I am not a coffee drinker in the first place, and my mom has issues with most of them since they cannot get her order correct (yes, this is foreboding). It turns out that Caffeine and Chaos is well named. From the outside there is quite a bit of neon, and it is joined at the hip by a kids inside playground that for this particular morning was rented out for a kids birthday party. Observing the kids showed me just how unmanaged and spoiled some of the kids were, and how well mannered and sensible others were. It was a true dichotomy of child-rearing methodology, which was kind of fascinating. As for the place... there are the typical sofas and other lounging areas for coffee patrons to sit in, though when we walked in they were all mobbed by the parents of the kids as they waited for the playground to be opened up, so the unmanaged kids were running around screaming their heads off. This of course caused the barista crew to be somewhat harried, and that is not a good thing in this case because they already had organization issues. It seemed like only one of the crew really knew what they were doing, while the others were sitting at their stations and following orders... so of course our order got completely lost and we were sitting there for fifteen minutes waiting for an order that was never worked on. Not even a hard order, mind you... just a hot chocolate for me and a slightly watered down Americano for my mom. It was only once I walked up and asked them where our order was that the person who took our order realized it was completely missing, and they rushed it... which then meant that it was screwed up... My hot chocolate was fine, but the Americano was severely watered down the way Americans seem to like it, and not strong the way my mom likes it (see? Told ya there was foreboding!) However, we just took the drinks to our table and had them, because we were already on a time table and they were entirely too disorganized behind the counter for this to go any further with good results. We won't be back.