I used Klear Water to change a recalled Sundance sensor. They were quick and on time. I will use…read morethem again.

Can't say enough good things about them. We've used them for spa cleaning and a few spa fixes over…read morethe years and they ALWAYS show up on time, are friendly, easy to communicate with and never try to upsell you. They know their stuff and are quick to do the repairs. If you need your spa cleaned or repaired, this is the place to call.

My pool pump had not worked in months and I ended up needing a motor replacement. Paul was able to…read moreget it done within a day at a very reasonable price. 10/10 service and response time.

Love this company. Very knowledgeable and helpful especially to a beginning hot tub owner who had…read moreno idea what to do and how to manage a healthy hot tub! These guys are forthcoming with good advice and experience. Highly recommend this company.

This company ruined my pool and now I am in the process of suing them…read more Here is my story ... On May 27th I hired Pool Connections to do my tile Job. The job wasn't almost completed till June 23rd ( not even finished )During the process they ruined my pebble tech. The people they hired left the demo and slug in my pool for a week causing a ring to be imprinted in my pebble tech. I voiced my concerns to Scott, which he told me my pool would be fine and the ring would go away. The ring is not only there but getting worse. I have tried to call him, but no returned call back. Also, the tile job was never completed. I am suing to have my pool re pebble tech as I'm told it cannot be fixed.

I recently had a new pump and heater installed. Scott was incredibly helpful throughout the entire…read moreprocess. He was up front about pricing and didn't pressure me into anything I didn't want. He was flexible with timing and answered all of my questions. The installer, Daniel, came out to look at my equipment beforehand and arrived on time on the install day. He was also helpful and and answered all of my questions.

Jim called me back almost immediately after I left a voicemail and solved a problem that another…read morespa company had been struggling with for over four months. The previous technician ordered the wrong part, waited three weeks for it to arrive, then ordered the wrong part again. Our Jacuzzi was out of service for more than four months because of it. Jim diagnosed the issue over the phone, identified the correct parts, and within just a few days of them arriving, my spa was up and running again. It's rare to find someone who is this knowledgeable, honest, and responsive. Jim clearly knows what he's doing, and his integrity shows in the way he treats his customers. If you're looking for someone you can trust with your spa, this is the person to call. Highly recommended.

Jim is a real professional. His communication and scheduling was on point plus he was on time for a…read moregood start. He quickly diagnosed multiple issues and had some parts with him to get the spa up and running quickly. He had to order a part and returned a few days later to perfect something he thought could be an issue in the future. His prices were more than fair and I have someone I trust and enjoy working with for the future! Thanks so much Jim, Howard and Debbie

This review is long overdue. Phil is definitely THE only pool guy you should have taking care of…read moreyour pool in the area. Before Phil, we had another "well rated" company that had high turnover and sent someone to come every week instead of the owner himself. This means that the weekly person didn't really care to bring up issues and was not thorough. The owner subcontracted someone to refinish our slide which started peeling a year later and then pawned off responsibility to the subcontractor who ghosted us. At this time, our pool was starting to also look green with black specs. Needless to say, we were paying for subquality work by an owner that didn't care because we never even actually met him. Then comes Phil to the rescue. Not only did he save our pool just in time for our 4th of July pool party, he's been extremely thorough and gave us individualized care. With Phil, you can be sure to never have to worry about your pool issues again. We're so glad we found him and make sure to always recommend him whenever people have pool issues.

Phil saved our pool! He was super fast and very knowledgeable. We had tried to keep it clean…read moreourselves but black algae started growing and it became impossible to get rid of. Phil had no problem getting rid of it and now our pool is back in order just in time for summer. Definitely recommend!

We hired Way To Go Builders to do a backyard and pool remodel -- new pavers, pool resurfacing with…read moremini-pebble, new coping and tile, a curved stucco seat wall to hide our pool shed, pathway makeover with stepping stones and turf, and landscape lighting throughout. Couldn't be happier with how it turned out. Our project manager Tamir was exceptional -- responsive, organized, and clearly invested in the quality of the work. He kept the job moving at a surprisingly fast pace and promptly resolved issues as they arose. Pricing was competitive -- we got multiple estimates and Way To Go came in reasonable without cutting corners. You can see it in the finish quality: the stonework is clean, the tile on the curved bench is precise, and the side yard pathway turned out better than we imagined. Our pool cleaner gave high praise on the resurfacing work when he arrived for the first cleaning! Highly recommend for anyone looking to transform their outdoor space -- quality work, fair pricing, and a timeline that'll surprise you.

I recently had my pool remodeled by Way To Go Builders and worked mainly with the project manager…read moreTamir. Overall it was a really good experience and the process went smoothly. The remodel included changing the old plaster to mini pebble, installing new tile, adding a new LED pool light, and doing the deco seal around the pool. The finish came out great and it completely refreshed the look of the pool. Once all the materials were ordered and ready, the actual work was completed in about a week, which I was really happy about. Tamir kept everything organized and the crew stayed on schedule. I also appreciated that he was able to accommodate a couple of last-minute additions I requested during the project and made sure everything was taken care of. The crew did solid work and the pool looks great now. I'm happy with how everything turned out and would recommend Way To Go Builders if you're planning a pool remodel.

Jake was a pleasure to work with and did a great job with my problem. He quickly assessed the…read moreproblem and didn't charge me for the initial service trip as it was easy to assess. I would highly recommend Jake and Orange County Pool Service for your needs.

The person on the phone was courteous and friendly. I explained my concerns about our water feature…read morepump and he took the time to explain to me why the pipes looked a bit weird and not to worry about it until it stopped working. I'm very grateful that he's being honest and not taking us for a ride. It's rare to find honest people now a day and I'm truly appreciate his honesty.

Rip off. They wanted to drain my pool. When I declined they pretended to service it and change the…read moresalt cell. They did no such thing. It was becoming increasingly worse. They couldn't be bothered to clean the pool nor check the vacuum. I called a different pool service and within a week everything, vacuum, salt cell, water quality and actual service was perfection. My recommendation is to skip these people.

The staff is still friendly. They noticed I had a bad back and lifted the heavy case of bleach to…read moremy truck for me. The price is a great, but my favorite thing is the crew. I'll never go anywhere else.

Brian's Pool Plastering just completed our pool, so I wanted to share our experience with you all…read more It all started with designing the pool that best fit our back yard and with the experience Brian's Pools has they lead us down the right path. It's very hard to find quality pool builders whom you can trust throughout the process, however Brian and his pool company were just amazing. He may be the best pool builder in Southern California. See photos. Brain's Pools built us our dream pool and my wife and I cannot be any happier. Brian and his team were just awesome throughout the entire experience, therefore I'm recommending you to select Brian's Pool Plastering for building you your dream pool.

We started with Brian's Pool Plastering with just a weekly pool service. So far his service has…read morebeen excellent. Kevin the tech that cleans our pool provides the best service, he is thorough and friendly and always remembers to close the gates when he is finished. He even shows up when it rains. Our pool has never had any algae. Because Brian's service is so good, we hired him to install our pool fence. Once again his service exceeded our expectations. The fence turned out great. We also hired him to install turf on the side of our house and we could not be more happy with the work he has done. We highly recommend Brian's Pool Plastering for all your pool needs!

I've had many pool service contractors over the years. But, none have been at Adam's level of…read moreexpertise and professionalism. I used to maintain pool myself, so I know it can be a challenge to maintain and keep clean consistently. But this hasn't been an issue at all for Adam. Pool is always clean, chemistry is always nominal and equipment always in good working order. And the times when i did have equipment issues Adam came right away to repair, he never made me wait days, and one time even came on his day off. And he is a reliable communicator. If there is a schedule issue he will let you know beforehand and will keep you informed on anything needed. Yeah, just an honest, reliable and very capable contractor.

Adam is reliable, punctual, easy to get in touch with and he helps solve pool and equipment issues…read moretimely and efficiently. He also proactively contact the equipment company directly for issues without the need for us to call the company. Definitely recommend Adam for your pool services.