Do not rent from this company. Look at reviews for "Santana Court" apartments and the poor ratings…read morefollow a similar theme among the reviews shared here - I even went to look at reviews on their other properties, all again showing a similar pattern of the same problems. Please do yourself a favor and avoid this company at all costs or keep a record of everything and be ready to take legal action. If anything good came from this, is that I now know how to protect myself and pass that advice onto others.

These people are not a company to deal with.. They expect to hire the best of the best but only…read moreoffer the lowest of wages.. That said.. they are scum

As Executive Director of Manufactured Housing Communities of Washington, I have known and…read moreinteracted with Sterling Properties for over 15 years. They stand out among our over 500 members for their exceptional professionalism as demonstrated by their being selected to develop and conduct a comprehensive training program for our other members. Their high level of commitment to their clients has singled them out among management firms as evidenced by the consistently positive feedback I have received from their clients. They are known for not only excellent management of the physical property, but also for their ability to deal effectively with resident concerns. Their mastery of all state and federal regulations is an added bonus to any property owner. If you are searching for the Gold Standard, look no further. .

"Sterling Properties Real Estate Services LLC assumed management of Lone Oak Trailer Court, Oak…read moreGrove, OR on June 1, 2026. Their introduction letter named the company but no individual property manager contact -- a potential violation of ORS 90.305. Multiple residents called Sterling repeatedly for weeks with no callbacks and no responses. When I called their Vancouver, WA office requesting our property manager's contact information, the receptionist refused to provide a last name and was shockingly rude. June & August rent statements arrived with zero Sterling contact information -- no address, phone, email, or website -- despite their introduction letter devoting an entire page to payment instructions. July rent statement included a page with contact information, but only after I sent Scott Hess a copy of my MMCRC complaint. After I cited ORS 90.305 in writing and contacted their licensed property manager Scott Hess directly, Sterling responded promptly and provided individual contacts and park rules. Prior to that: weeks of silence. Our community consists largely of working class residents, many non-English speaking, elderly, and disabled. Sterling's responsiveness appears directly proportional to how much leverage a resident has. Documentation exists. MMCRC has been notified." For context: our previous management company, Pure Property Management & owner property management people, were responsive, professional, and respectful ~ unlike Sterling.

I couldn't be happier with Lucy and Marcie managing my property. They found a tenant for my vacancy…read morein just two weeks after listing--way faster than I expected! They're super quick to handle anything that comes up, whether it's finding tenants, sorting out maintenance, or just keeping me updated. I never have to worry because they take care of everything so efficiently. Trust is a big deal for me, and they've definitely earned mine. They're honest, professional, and always keep things running smoothly. If you're looking for a property management team that's reliable and easy to work with, I highly recommend them!

From the owner: Thompson and Clifford is a property management company working with properties in Portland,…read moreBeaverton, and Bend. We are women founded and combined we have 10+ years experience. Our founders are second-generation property owners who put as much thought and care into their managed properties as they do their own. We work with single-family, multi-family, and vacation/short-term rental properties. Ours plans are customizable so we can cater to your specific needs.

I used RPH professionals to rent my home. Within the first month they dropped the ball so many…read moretimes (my home was not on their website, on Zillow the listing had numerous mistakes, only 1 showing). There was zero follow through so I terminated the contact. On the day I terminated they had a rental sign placed in front of my home! I would definitely recommend looking elsewhere!

Avoid dealing this rental company at all cost! Read the other online reviews and trust your gut!!…read moreThey not only have terrible, very unprofessional communication with potential tenants where they chose to communicate 95% through text messages, but they also have zero communication between their staff. Very unprofessional, very shady! Very dishonest company! We waited, planned and budgeted for a month for this home to be finished and within a week of move in, they can't continue to hold it for us without payment within 24 hours! Absolutely unbelievable and a shame that they passed up on really honest long term tenants that would have been able to pay rent every month, on time! Screenshots photos attached go over details of our entire experience! Today was the final straw with them and their games. Super disappointed in this company and I want others to hear about our shitty experience with them too in hopes that they don't have to be strung through the wringer like we were.

Awesome people to work with. Great communication. Fantastic…read moreapartment, good location.

Nice and well done on the inside pretty clean and well fix from rooms lightings. Price wise good…read moredeal

Neither efficient nor pleasant. My hoa uses them and even with a roof leak they do not respond. You…read moreneed to go into the office to talk to them as they won't reply to texts or emails. Avoid this company if possible

Ed Hamilton mentions a "knowledgeable" staff, my experience with CA Partner staff is quite the…read moreopposite. I made a few overpayments towards my HOA, by mistake. I forgot to cancel the autopay through my bank. I called in and was told that the check will be sent out soon. Two weeks passed. I called in again. The property manager told me that they only send out checks every two weeks or so. And they do not have the ability to electronically transfer money. We live in 21st century where money is transferred simply through your cell phone. Moreover, they withdraw electronically every month, yet, to pay back an overpaid amount, they do not have the means, skills, or knowledge to take an action. They should have paid it back immediately after each overpayment was received. Yet, they took no action. Very dishonest managers who have no answer to most questions and have no emotional intelligence to help customers who are paying for their salaries.

I cannot say enough horrible things about Affinity Property Management & the on-site/off-site staff…read morefor the Raleigh Scholls Apartments. I have lived at these apartments over 30+ years, & it used to be a wonderful place to live....up until Brad Woolverton fired the original long time staff & brought in these hacks (aka Affinity). Since the shakeup, a once peaceful & beautiful complex to live in has turned into a haven for drug use run by slum lords. Both the on-site & off-site staff do not even pretend to care about the tenants, the cleanliness of the complex, or the safety of the tenants. Complaints/concerns are blatantly ignored, they are flat out rude to the tenants, they screen phone calls & ignore voicemails, if you call Affinity directly.....they screen calls as well & just send the VM straight to the on-site staff (who, of course, ignore them). Maintenance requests are either done in a half assed fashion...whatever is quickest & cheapest...if they are done at all. I moved to a downstairs unit, a year ago due to health reasons, & I have had to complain about the constant noise from my upstairs neighbor on a daily basis. According to the lazy staff, it is reasonable noise....so constantly blasting the TV/stereo at all hours of the day/night is reasonable, slamming doors/cabinets at all hours of the day/night is reasonable, excessive stomping at all hours of the day/night is reasonable, incredibly loud crashing (so loud & aggressive that it makes my walls shake) at all hours of the day/night is reasonable, the upstairs neighbor throwing his cigarette butts on my patio all the time is reasonable, the upstairs neighbor getting in my face & confronting me is reasonable. All I ever get is the same excuse "we have looked into it"...which is BS. Yet they got all over my case for my 4lb service dog crying ONE TIME, & according to my neighbors, they didn't even hear it happening. The staff, both on-site & off-site, pick & choose which rules they are going to enforce & who they are going to enforce them on. Since I am vocal & refuse to allow them to bully me, they dismiss me completely, unless it is to falsely accuse me of something. The grounds around the complex look like trash...mainly because there is trash, dog feces, & cigarette butts EVERYWHERE!!! The excuse is that staff is not on the property on the weekends.....but this is happening ALL THE TIME, not just on the weekends, & staff has been seeing observing these issues & walking right by them. I guess since they do not have to live here, it doesn't matter how trashy it looks to them. We have had an enormous hole dug up in the courtyard for a year...not only is it an eyesore, but it is a safety hazard. The trach compactor is ALWAYS broken. The washers & dryers never work properly. There is an ongoing rat problem. I have caught a maintenance worker on nanny cam talking disrespectfully about me TWICE. I guess having to do his job is too much of an ask for him, & apparently I am a "bitch" for daring to submit a maintenance request. I have also been informed by other tenants that the staff has blatantly talked crap about me directly to them, or that they have overheard them talking poorly about me, & mocking my disabilities. A long term tenant recent gave notice, & the office staff's response was to tell the tenant that they were happy she was leaving because now they can rent her unit out for $400 more a month. It's pretty clear that all they care about is money, & they want to run all of the long term tenants out in order to rent out their units at a higher cost. This used to be an all utilities included complex, but they just spring it on us...after we all signed a lease...that as of June 1st, no utilities are included & we now have to pay garbage, water, sewer, & electric. I have asked SEVERAL TIMES what these additional funds they are gauging us for will go towards & I am ignored every time. Clearly the funds are not going towards upkeep, repairs, upgrades, a compactor that work, washers & dryers that work, or any safety measures. I have given the owner, Affinity, the on-site staff, & the off-site staff ample time to address/correct any of these issues, & they have chosen to sit by & ignore. I have now submitted a formal complaint to the Better Business Bureau, Tenants Advocacy, the housing authority, & have sought legal advice.

The best review is to say that I have been a tenant for 13 years with this management team! There…read moreare numerous reasons why I have stayed. Believe me, I have had some trying times with some of the neighbors, but the situation in it's entirety is a positive one. The house I am in is adorable. I moved in and had new windows and wood floors. It is very small but I and my son have always been comfortable. I feel safe in the neighborhood and my interaction with the maintenance guys have lately been incredibly satisfying. I just got my bathroom repainted and the guys installed a new light switch without my even noting it. They were very proactive. Chris Johnson has always been professional and pleasant and I'm not just saying this because I know he is an adamant CAT LOVER! The best somewhat emotional testimony I can give is when I informed Chris of my impending diagnosis of M.S.. I have had difficulty with movement and suffered on/off episodes of fatigue. I informed Chris that it was I who upon relying too heavily on the entrance banister had caused it to become loose and weak. Chris arranged to immediately have the banister fortified and did not make me feel guilty nor was I charged for it. I guess you can see that this manager is a human being and understands a tenants everyday problems. He and his staff cared not so much about the weakness of the banister or how it got that way but cared that I nor any other tenants got hurt. Every tenant, no matter where you live, has problems with other tenants. Well, Chris is very professional and fair with our interactions and I appreciate him for that. Overall, a great management team and manager!

They were fine when we lived there. We moved out and cleaned the place fairly well. It wasn't…read moreperfect. I imagine it would have taken someone an hour or two to get it in perfect condition. I expected them to maybe take out $50, $100 -- absolute unimaginably worse case, $150 out of the deposit. But what did they take? Over $700. One of the fees was $135 for replacing light bulbs (all or. most of which didn't even need replacing -- also). I won't leave a 1 star because unfortunately a lot of places are far worse than this. But businesses like this charge you for things like this simply because they know they can get away with it. And they know it. Don't expect to get your deposit back if you rent from them.

As of now I've been here for a short period of time and have had a few issues that really wouldn't…read morebe that big of a deal however management not responding for 3+ weeks is starting to grind my gears. We have had the washer and dryer down for multiple weeks, I have been waiting for attachments to my blinds since the day I viewed the apartment for the move-in inspection, they do absolutely zero landscaping, I have charges on my account that I have absolutely zero idea what they are and I can't get the office to respond to me, not to mention I didn't even get a response regarding the move in inspection checklist that I texted to them. I will update this review as time goes on.

Zero communication when they take property management. I have lived in my apartment for 5+ years…read more with a bbq. They took over and now I have to get rid of my bbq. I carry 100,000 of insurance.... Why not talk or realize half of the residents have bbq's. Don't pay attention to there office hours, they close there office early early!