Cashiering.... Not. That. Difficult. *Listening* is an important part of Customer Service - but…read moreapparently that was just too difficult as well. Old male Manager (who was gossiping on the floor with a younger female coworker-ew) coming in at the tale end of an issue with their (not trained) cashier and accusing me of not understanding.... very very funny 411: train your cashiers instead of holding peoples money hostage, and keeping a long line of people waiting - suspend the transaction and ring the items up once more... just common sense. After finally receiving my cash, I left their "made in China"- I can purchase that on the internet items, and walked out. I now recall why I do not shop there... waste of time.

We made a quick stop here the other day to pick up a few things. I found some great sheets for my…read morebed and a nice top. There are many things that are less expensive but you have to go frequently and look around to find things you may like. A lot of housewares as well as clothing and some food items. All in all well organized and a handy stop in the mall.

Denelle was super friendly and explained how the awesome art was created. This store has what your…read morelooking for, no matter what it is , lots of metal art created by Denelle, they even let our mini schnauzer " Hazel" check out the store! Bonus! These folks have really cool stuff, highly recommended

I've lived in Sisters for 2 1/2 years now, but I never visited Open Range until the day before…read moreChristmas. I was sick before Christmas, so I ended up doing all of my shopping the day before Christmas and Open Range was my first stop. I thought I would be wasting my time, since I thought they only made large beautiful metal artwork, but imagine my surprise when I found a plethora of amazing artwork and home items inside the store! I ended up buying most of my gifts inside the store. They carry all sorts of home decor and gift items, including the coolest hand towels ever, key chains, pillows, place mats, runners, etc. The owner is so sweet! I can't wait to furnish our new house with many of the items from Open Range!

Love our mattress and service Delivery was on time and…read morethey took away our old mattress

Knowledgeable and friendly people. We were able to purchase a new mattress with ease. They have a…read moregreat selection and excellent prices.

Very reasonable. Bought sofa, chair, and footrest. Not the greatest quality but was the best option…read morein central Oregon . The sales people were very helpful w/o being pushy.

Decent products but bad customer service. They messed up an order of mine that a placed in person…read morewith their sales rep, they acknowledged their mistake that they had made but said it will still cost me an additional delivery charge of $175 to correct their mistake. They were very kind and helpful in person but very disappointed in their customer after their mistake.

BOTTOM LNE:: Apparently, in THIS economy, decision makers for this retailer think lackluster…read moreattention to customers and awkward store access is a good idea. We wondered how they came to that conclusion as we walked out of Mattress Gallery and took our checkbook to visit their competitors. I'm more inclined to ignore the one star worthy vendor rather than invest the time to write a review. But when something is bad enough that I feel compelled to give other Yeeps a "heads up", it becomes worth the time to do the review. So here goes. HERE'S THE WAY TO ALIENATE POTENTIAL BUYERS IF YOU'RE RUNNING A MATTRESS STORE: Just follow the Mattress Gallery's step by step example: 1. Toss a couple of box springs on the pavement outside the store and stand a mattress crumpled on it's side between a bike rack and the building. This will set the customers' first impression and make them wonder how the rest of the inventory gets treated. 2. Make sure there are so many reclining chairs right inside the front door as to present an obstacle course, both physically and visually, to customers coming in. 3. Follow that up by having the mattress inventory so tightly spaced that it creates a sense of "stay away" rather than "come try me out". 4. Make sure the single sales person doesn't acknowledge arriving customers with "Thanks for coming in - I'll be with you in a moment", but simply ignores them while he places a couple of phone calls. 5. Make sure you do not have names of mattress styles or features easily labeled for customers to look at so they can sort out for themselves what might be in their interest category as they wander about waiting on the single sales person. 6. When the sales person eventually "catches up" with the buying customers, be sure he is overly familiar "Hi kids! Whatareya lookin' for?" 7. When another customer arrives, make sure the sales person simply walks away from the potential buyers. No "excuse me a moment,..." but simply walks away and then engages in an extended conversation about a mattress the other guy's wife looked at last week. Leaving the previous customers "stranded". 8. When the "stranded" customers say to each other "We're done here" and head for the exit, send the sales person right behind them to ask "So how'd it go? See anything that would work for ya?" (Seriously.) Then you'll be sure to have your potential customers spend their money with your competitors, at places like Mattress Factory and Bed Mart where they'll get good quality customer care from well informed sales staff as well as easy access to well organized and maintained showrooms.

Once they get your money they they absolutely do not care about you any longer. I spent $2,000 on a…read moreTempurPedic mattress, it has collapsed in the center, I went back to talk to them four times for warranty help. The last time I was in there Crystal the saleswoman at Wilson's, got up from the table when we were talking and said I have a customer, I have to go. My advice to you do not buy here.

Mixed feelings about this place. Visited recently and found a wonderful lady at the checkout who…read morewas courteous, professional and patient when navigating the coupon discounts offered. Seems signing up for emails gets you 20% but they already offer 15% to anyone in store, but you cannot combine the two so that means you only got 5% for offering up your personal information and allowing them to pepper you with their marketing baloney. OK. At least the great lady at the checkout made up for that gaffe by corporate. Next, felt the general store quality had improved. Good. Wanted to buy more there but the prices were higher than elsewhere. Noted. Did find a few things. Next, tried to exchange a defective item (pillow) less than a week later. It developed a hole in a seam. Talked to a younger manager, who pushed a lot of questions at me suggesting it was my fault the seam had failed. NOT GOOD. Patiently endured her questions. Then she told me there could be no exchange without a receipt. Told her my charge would be in the system. Not good enough. (WHAT?) Offered to show her the charge recpt in my VISA app. Not good enough. Turns out the pillow I saw there during my original visit was too expensive anyway and I had decided to purchase elsewhere. I purchased it at Wal Mart, so I did not need to exchange it at World Market after all. OF COURSE WAL MART TOOK IT BACK ON EXCHANGE HAPPILY WITH NO QUESTIONS OR ISSUES - and it cost me half of what World Market wanted for the pillow!!! Word to the wise. Don't shop with World Market if they cannot support you after the sale, no matter how nice the sales clerks are at the time of purchase. Who needs the extra cost and hassle?

I wanted to like this place so bad here in bend but it's just not possible. Gave it 3 attempts…read morethroughout the year with months in between going in. 1st attempt I had someone follow me around the store didn't leave with anything because it was obvious I was being monitored. 2nd attempt I found items I actually wanted to buy but didn't but then due to being monitored again so I left them, 3rd attempt I was monitoring again so I sat down on a couch just to test it out and sure enough the staff was watching and this time it was multiple so I left my items and walked out. Security actually came out a little after I left and he did a perimeter walk and that was my final attempt and the world market here in bend. Thought Redmond was like this, guess I was wrong...

I can't remember her name exactly (Anna, Andrea, Annmarie something like that) but I was not…read moreimpressed at all. The way she spoke to my wife and I was super condescending and fake, she just seemed annoyed if anything and was even talking down to her employees. H The person who did show great service though was the taller gentleman (bad with names here, I know his name started with an M and he was wearing this awesome looking coat). He did a great job showing us around and answering the questions we had. The place was a bit out of our price range, but we had a blast with him showing us around

Morgan called to let me know the sectional couch is ready for pick-up. Yahooooo. We had a great…read moreconversation. Like we've been friends for years. Aka the best customer service EVER! Time to give Morgan a raise or at least a paid trip to the coast. Cheers, Kelly Lawson

I have purchased 2 TVs from Best Buy (2022 and 2026, World Cup.) It was a pleasure to shop there. I…read moreran in on Sunday evening because the 65" LG was a Deal of the Day for a couple more hours. Franco was super helpful. It was great being able to see the TVs on display. At the end of the day, I paid $299.99 for a 65" TV delivered and brought upstairs in my home. We are so lucky to have Best Buy in our town. P.S. I have purchased many things from Best Buy. The TV was the most recent.

In these days of Amazon killing off competition, it's nice to still have Best Buy around. And it's…read morea good store - lots of varied stuff, reasonable prices and the staff are fine. It's certainly my go-to place for cables but I've bought bigger ticket items from them as well. Their return policy is painless too.

Has anyone else noticed that to use a gift card online that you have to give to your credit card…read morenumber? So that they can put it into their system that's a terrible idea. I will not be buying any more gift cards from target because all they want is my bank account and every time I give it to them it gets hacked. That's why I thought I would just go online and buy a couple things and get off but no they wanted me to open a whole account. Give them a whole credit card so that they could do what they wanted to do with it. Is anyone else noticed it

I called to ask a question about a purchase I made and no one answered the phone at 7:10 pm…read more I am in need of answers to my question. Guess I will have to go directly to the store for my answer. No wonder I don't have a Target Card. Judy G. 3/29/26