I bought too lazy boys from them in January 2026. They are extremely comfortable chair chairs and…read moreI was able to customize them. There was a slight screwup, but they fixed it. It was supposed to have a left and right handle. They were two rights. I contacted them today because I wanted to get some little arm covers. I have a dog who chooses to put her head on the armrest and I didn't want it wearing out.. They actually make those and they are ordering them in my fabric. The sales person was very helpful. We were able to do that over the phone because they had all my information

We bought an extended warranty on a sectional that was suppose to warranty the fabric on the…read morecushions. Several sections began to pillow severely after just a few years with just me and my wife using the sofa. I called and emailed several times to discuss the warranty and the claim and no one responded. I even went to the store twice and spoke with someone and they said someone in Portland would get back to me in a few days. No one ever has. I thought Lazy Boy was top shelf and that is why we decided to buy there and pay more. This experience has changed my option greatly and would never buy there again

We looked all over town for a wall-hugging theater-style sofa. No one at the other stores knew what…read morewe were talking about and couldn't help us. As soon as we walked in this store we were greeted by a friendly lady who turned out to be the owner. She knew exactly what we were asking for and showed us their selections. We found the perfect set and absolutely love it. This was our best furniture buying experience ever. No pressure, excellent service, and great price. We will be loyal customers for now on!

The worst buying experience I've ever had buying furniture. So dishonest, sell you one thing, then…read moregive you something else. Bad People!!!!~!

Totally pro! Steven found the sweet spot between our dreams and our budget. The installation team…read morewere careful, thorough, resourceful. 100% recommend this business!

As much as I try to support this local business, it was strike 2 today. I tried to purchase a nice…read morekitchen appliance set from here last year and gave up and went to another competitor in town and got great service. So when I needed to purchase a new washer/dryer, I thought i would give them another shot. That didn't last long. got greeted right away, shown where the sets were. I asked about pedestals and the lady didn't know for sure so I asked her to check. She said no problem and walked away. we wandered for a bit, even looked at some stackables that were stashed in someone's office. he never looked up and continued to play on his phone. We finally walked back to the front to find her camped out on the phone speaking to someone else. We shrugged and went right over to Ferguson's where we got our usual great treatment. What a shame.

My husband and I went to Bend to select a black walnut slab. Mike Ross and team happily helped us…read morefind what we were looking for at the right price point. When our dining room table was completed, Mike drove all the way up to Seattle to put it together in our kitchen. When we realized the table had rings from our coffee mugs, Mike drove all the way back up to sand and wax the table so the rings disappeared. These guys went above and beyond, were great to work with, and much cheaper than anything you'll find in Seattle. Highly recommend for beautiful wood furniture.

I had a great experience here. Mike was super nice and very knowledgable. The furniture is…read morestunning. I highly recommend this shop.

Disappointing. Overpriced, disorganized, lack of attention to detail, poor communication, lack of…read moreprofessionalism and timely follow up. Reached out to owner in hopes of having a friendly conversation to review my concerns; no response. Recommend seeking design consultants elsewhere.

We have been working with Kristie Still on the interior design of our house for a couple of years…read more She always has samples laid out for us before we arrive with great ideas. She helps us pick out everything from Cabinet style & color to manufactured hardwood to tile & stone in the bathrooms. She also helped us pick the stone for our fireplace & outside the house as accents and on pillars. Great ideas for siding & stain. Perfect

Stopped in looking for a bed frame while we were in town for the week. It's really hard to find a…read morestore where you can actually see and feel what you want to purchase anymore and I was so excited to find exactly what I was looking for and at an excellent price! Kristie was amazing, no pressure and helped us make sure it would fit with our box spring before buying. We were able to get it delivered the next day and at a very reasonable price. John was also amazing! He was on time and set it all up for us so we didn't have to do a thing! He also took our old boxspring that was in the garage for a very small fee. If I ever need another bed frame or mattress, I will come here first! Just wish they could deliver to Portland too. :)

These guys are great! Super friendly and very helpful with my project. They can design and…read morefabricate anything you can imagine. If you are looking for a unique piece of furniture, bookshelves, etc, these are the guys to help. Say "hello" to Sparky while you're there. Thanks a million Kirk and Justin, you guys are awesome!

My wife and I stumbled up on Terra-Steel at the Spring Fair in Northwest Crossing. We were in the…read moremarket for a media cabinet and everything we had seen was too generic, or not sized appropriately for our space. We called Justin who came out to look at the space and surroundings. Justin rocks plain and simple. He is very attentive and personable. He listened to our requirements, offered some ideas and presented finish samples. Within a few days, we had a sketch and proposed measurements. We made one edit and they were off and running. 3 - 4 weeks later, Justin and crew delivered an amazing piece of furniture and it absolutely exceeded our expectations! I would highly recommend them if you are looking for true craftsmanship and a one-of-a-kind piece of furniture that will last a lifetime.

We knew we were in good hands when Nikki came by and measured our windows for our new blinds. She…read morewas highly professional and helped us choose the blinds that would fit our home best! Our lovely blinds arrived faster than expected and our installer did a wonderful job! We appreciate the fine service we received from Budget Blinds and would highly recommend them!

After miss measuring and failing to install the blinds as promissed it took numerous calls and…read morewasted time to get them to come out and finish the job. Since they take 100% of the payment up front, there is no incentive to resolve complaints in a satisfactory manor