The optometrist is amazingly honest and transparent about the billing and ortho-K glass ordering process. Even though I did my initial tests there, she was kind to let me go without charges and recommended me to find somewhere closer to my home based on my situation. I would definitely go with her service if I ever relocate to this area. read more

I like this place. They are very nice and they do a wonderful work with eye glasses. I highly recommend it

I really like Dr Tan. I think she always takes the right amount of time with me on our visits. She also changed my life by recommending me to a surgeon who would forevermore correct my vision (not a candidate for LASIK). I'll be forever grateful to her. I'll be a patient for life. read more

Excellent service with a premium selection of frames to choose from. Friendly staff all willing to go that extra mile to ensure your satisfaction read more

What a great personable professional lil practice! I was very well taken care of and relieved to be established with my new eye doc and her great staff ! Thank you Payton for your patience and kindness your service could not have been better, and Dr. T thank for being so meticulous and thorough with my exam! read more

I told them the insurance I had when setting the appointment. Day of appt comes and it turns out they don't accept the insurance I have. They lied and made me waist 4 hrs out of my day for nothing. read more

Pretty sure they do not care to have customers. Maybe they are selling or closing? Waited for appt for 45 min. Finally walked out and said I need to go the response was understandable. Didn't even try to keep my appointment in place. Weird experience from booking to checking in. read more

Dr. Tan is the best. I've been wearing glasses and/or contacts since I was a young kid and have seen a few optometrists over the years. Dr. Tan is thorough, but also explains everything in detail. After moving to Encinitas, I thought that I was just coming in to verify my prescription - Dr. Tan noted that some of the measurements for my then current contacts were off. Her adjustments have made a huge difference in my vision! read more

My experience with Dr. Tan was the best ever for an Optometrist. She is extremely thorough and she identified a very serious issue that enabled me to follow-up with my ophthalmologist. She performs very important tests that go well beyond vision specs. I never need to look for another optometrist again! read more

Friendly helpful consistently the same great staff! If you need any kind of eye wear or tests done to formulate prescription it's all here. They work with most every eye insurance company too! read more

Dr. Tan is very thorough in her examination and explanation of my eye Health to me. Their staff is very friendly and they have a great selection of frames. I highly recommend.! read more

Dr. Tan is so knowledgeable and personable. She is thorough and takes her time to get to know you. I've been to so many vision care places where the doctor comes in quickly & leaves just as fast. Not here. The front desk staff is kind and helpful as well - Peyton provides excellent customer service. Izzy will help you find the perfect frames! The team seems to enjoy working together - Dr. Tan comes out with you after your exam to guide you to the front desk then stays to chat & joke with the team. A wonderful, kind experience where you feel like a person, not a number. read more

This is by far the BEST optometry that I have ever been to. Dr. Tan is kind, extremely thorough, and listens to the full story before making a diagnosis. She will always make sure you are comfortable with her recommendations, and if not, she will come up with new solutions that are more suitable for the patient. The staff is incredible and very informative, they make sure everything is good to go before leaving. Parking is easy, and the offices are surrounded by great food spot to hit up after the appointment! I drive 45 minutes just to go to this optometry because it is the absolute best service I have ever had. read more

I called over 20 optometry offices looking for an optometrist that spoke Mandarin around our neighborhood, and this was the closest that I could find that also accepts my mom's insurance! This is a private practice so there is only Dr. Tan and the receptionist (Kelly). The office is very contemporary, clean, and has all of the new technology for your eye exams/needs. Dr. Tan was very friendly and spent as much time as my mom needed to go over her eye exam and her new prescription so she can get everything that she needed. Dr. Tan was also very patient and I felt absolutely no rush throughout the entire appointment (we were there for at least an hour) - I have not yet met ANY doctor that would be willing to put in this much extra time and effort for their patients! Kelly was also excellent! She was very courteous and provided great customer service. We had such a great time that I will also tell my dad to start coming to this place instead! read more

This optometrist uses state of the art equipment, takes the time to explain her finding, and provides you with choices with how to address your needs. No brainer if you need an optometrist; come here. Parking can be a bit difficult at times depending on the day of week and time of day your appointment is. read more

Came down from Los Angeles to Encinitas and realized that I had left my contacts at home. My prescription was expired so I couldn't just buy them retail. Called BMO to see if they could squeeze me in for a full exam and prescription for contacts. They were able to get me in during the afternoon. The staff was friendly. They were able to find my insurance info even though I couldn't find my insurance card. Dr Tan was very nice and took time to discuss my situation and even caught a few things other optometrist had missed in the past. She also offered me a good brand of contacts that had a rebate that essentially made them free. A+ service. Thanks for helping me out in a bind! read more

I just to say what a wonderful experience I had at this amazing place. The staff was the utmost kindness and had Great knowledge of their products, streamlined my experience, and made this task of getting eyeglasses pleasurable! Love you all read more

I had Dr. Tan examine my eyes; when I left her office I had the prescription I was given by the young man at the desk. I took the prescription to a place to get new frames and lenses. I picked them up on Wed; that evening it was clear to me that the lenses were single vision and not progressive. I went back to the store that made them and they showed me that the prescription was for a single-vision lens and not progressive. I went back to Dr Tan's office; they discovered that Dr Tan had done the work for the progressive lenses but for some reason (that I wasn't told) it wasn't on the prescription I was given. I asked for the correct prescription and was told that they can't give it to me until they talk to Dr. Tan. And she was busy then. I asked them to email it to me as soon as they have it. I called them back at 4:30 when I still hadn't received the prescription. The young woman told me they had emailed it to me; I told them I hadn't received it. She "resent" it and I got it. I asked if she could have Dr. Tan call me when she is free and she said she would tell her. Shortly after that, they young woman called again and repeated that I should have made sure they were making the correct lenses. I told her that if I have any extra charges when I have the lenses remade, I want Dr. Tan's office to pay the difference. She firmly said that they would not. Astoundingly poor customer service. read more

Great customer service & willing to do the same things / services the big optometry chains won't provide. Support local ....Blue Mountain Optometry will earn your business read more

I recently had an appt at Blue Mountain Optometry and the whole experience was excellent! Everyone there including the staff were very friendly, helpful, and personable. Dr. Tan was thorough, straightforward and professional. The front desk staff were very patient and helped me through the whole process of explaining my insurance benefits & choosing the best glasses for me. I would highly recommend! read more

I was very pleased with my appointment at Blue Mountain Optometry. Dr. Tan, the optometrist, was very friendly, knowledgeable and professional. For a small facility, they have quite an extensive selection of eyewear. Do not hesitate to go there for your eye care. read more

Great staff, great doctor, incredibly thorough! I highly recommend Blue Mountain Optometry!

Outstanding knowledge and service - Dr. Tan is both friendly and super strong identifying any issues that may cause problems later in life and putting them into perspective. I am super confident that she doesn't miss a thing - so not just an eye exam for a prescription but for total eye health. Always been very happy with their wide choice of frames and advice on lens coatings. Would not go anywhere else. read more

Dr. Tan is great! She's very down to earth. Not selling you hard, gives great advice, and for some reason she put's you at ease and is very trustworthy. Will definitely go back. Erai read more

Very friendly and empathetic doctor and staff. They showed and reassured my son about using contact lenses and were very good about follow up too! read more

Dr. Tran is extremely nice and sweet. She made me very comfortable and relaxed while explaining everything very carefully and detailed. The exam was a little more than I thought; however, her assistant is a big jerk...He is rude, talks when he should listen, and gives his opinion as if it were asked of him... I WILL NEVER RETURN read more

Dr. Tan and her staff are amazing. They got me in on very short notice and Dr. Tan took her time making sure my prescription was perfect. She even had my prescription contact lenses in stock so I could walk out with 20/20 vision! Her staff took their time to explain exactly what my insurance benefits would cover, and discussed my options for coverage and payment. I didn't feel at all pressured to buy anything, but when I am ready for a new pair of glasses, this is where I'll buy them. I've never had such a thorough eye exam and would highly recommend Blue Mountain Optometry :) read more

Love this place!! They take extra time to figure out any concerns. Great with kids too. Excellent service

In a rush I threw my sunglasses on the seat of my car as I rushed into an appointment just to flatten them an hour later by sitting on them in my haste to leave. Both of the arms were bent straight up with the lenses now flush with the outreached arms. After recovering from the shock of how swiftly I ruined my glasses, I did a quick google search which brought me to Blue Mountain Optometry. I presented my glasses and asked if there was anyway they could fix them. They said they would try but I had to sign a waiver just incase they were less than successful and unintentionally finished them off. While a tech whisked them away to a back room, the front attendant told me to make myself comfortable, asked if he could get me anything to drink and invited me to take a look around. About ten minutes later superman tech comes out with my glasses looking better than brand new! They were perfect. He also went to the trouble to fix the nose pads as he said those were bent too. Even better - no charge. With incredible service for someone that isn't even a customer, I can ONLY imagine how over the top it is if you are one. When ready for my next eye exam, based on this experience, I think I will be giving them my business! read more

Dr. Catherine Tan and her staff are professional, competent and friendly. She takes her time dialing in the perfect prescription, evidence that she cares about her patients. She was able to lower my prescription, but actually improve my vision. She also has start of the art technology and was able to find a potential problem using digital retinal photography. Love the text reminders they send for appointments. Blue Mountain Optometry carries a nice selection of frames and sunglasses that even appealed to my fashion forward teenagers. Staff Danielle and Alyssa must help with the purchasing. Our family has been very satisfied with the care and service we've received and will be seeing Dr. Tan on an annual basis. If you're looking for a new optometrist, I can't recommend her enough. read more

Thank you Dr. Tan for seeing me on the fly today for what ended up being a cornea tear! Your willingness to fit me in on a Saturday with a packed schedule was so great, and you were so thorough! Thank you. There are doctors, and there are healers; Dr. Tan is the latter! And the office staff....extremely professional and very nice. read more

Dr. Tan is the very best in her field. My family & I have been with her for over 5 years. She takes her time, explains everything & gets vision prescription perfect every time. She's passionate about her work & extremely knowledgeable. Her staff is very courteous and communicates well via email. I love this place, it's a hidden gem, can't say enough! read more

I went here to get my eyes checked because I've been bestowed with the gift of nearsightedness. Dr. Tan is a friendly asiany woman who appears to know her stuff, has a friendly staff, and a well kept, organized office. She got me in and out real quick and had good prices on all the hipster glasses. Also, they're located near a lights store, a liquor store, and Chick-fil-A, so I was able to get lights, liquor, and food with all the money I saved. It was a good Saturday. Oh yeah, she was open on Saturday, which is a plus. :) read more

My office visit with Dr. Tan went perfectly fine. She was thorough and down to earth. I was in/out of the office in a reasonable amount of time (about 45 minutes) with sample contact lenses. After trying the contacts for a few days I decided that I preferred another brand (that I had used previously). I called the office and arranged to get a sample of my preferred brand in my new prescription. The office staff were able to arrange quickly as well (all within a week of my visit). Up until this point I was completely happy with the service I received at the office. However, I have nothing positive to say past this point. I contacted the office to place an order for a year supply of lenses within a few days of receiving my sample. A MONTH after placing my order I contacted the office to follow up on my order. I received an email that they were expecting the contacts in the next couple days and they would call me when they arrived. I felt like a month was a little excessive to get the lenses in; but, did not need them urgently so it wasn't too big of a deal. ANOTHER MONTH has gone by and no lenses, no phone, no email. nothing from the office to explain. I will be purchasing my lenses elsewhere and finding a new optometrist. read more

Our family has been going to Dr. Tan for the past 4 years. She is the first optometrist to ever get my prescription exactly right, and I'm impressed with her attention to detail and concern for her patients (and staff, most of them are UCSD interns that she patiently trains and mentors). She takes the initiative to keep up with the latest research in her field, yet does not focus on selling products and services. Dr. Tan is professional yet warm and approachable; highly recommend! read more

Top of the line, modern equipment and an opthamologist who was incredible. Great selection of glasses, and someone there who helped me find the pair that looked best on me (I can never tell!). Exam was fast, painless and easy. Highly recommend. read more

Dr. Tan is wonderful. She is not only a great doctor, she has wonderful compassion, patience and ability to explain what you need. She makes time for your questions and concerns and never seems impatient. She also is friendly and funny. Her office is always welcoming and I couldn't imagine going any where else. read more

Our family favorite eye doctor. Dr. Tan is caring, kind, and thorough. We love going for our annual exams. Thank you Dr. Tan and staff.

5 stars for Dr. Tan. She is very courteous, professional and accommodating. I definitely like her a lot. 0 stars for the guy at the front desk. He is incredibly rude and blatantly lies about what he has done. I have been ordering my contacts through an online provider for years. They fax in a request to verify the prescription with the doctor. I kept getting "your prescription was rejected" emails back from this provider (when in fact it was definitely still active) and when I would call him, he said "oh something must be wrong with their system". So of course I was getting pretty irate with them when I decided to 3 way call the online provider with Blue Mountain. When the online provider pushed the issue, we found out that the front desk guy was being dishonest and just being rude, not filling out the paperwork correctly because he did not care since I was not going to Blue Mountain anymore due to a move. This is entirely unacceptable. To make matters worse he started flipping off at the mouth to both me and the online provider so we had Dr. Tan come on the phone who of course was very sweet and helpful and got it taken care of quickly. Without this experience, this would have been a 5 star review for sure. So take that for what it's worth. read more

My experience with the my eye exam was fine and I believe that Catherine is a good optometrist. My reason for the lower rating is being charged $55 for a contact lens fitting. I have been wearing the same contacts and prescription for the last 20 years. My prescription and type of contacts did not change from my visit last year with Dr. Tan and yet $55 for a fitting? Be aware of these additional charges. read more