We worked with many vets looking for one we liked and we like Dr. Dolan at Blue Oaks. She's been treating our dogs and cats for many years, she's very thorough, good at explaining things, options etc. I really like the staff, they're all very friendly and try very hard to be helpful. Honestly, we're picky and probably a bit of a pain in the butt; but the staff tries hard to work with us, and we appreciate them and their efforts LOL! I did notice the increase in revenue generation efforts, but as a consumer you have to manage costs & treatments yourself just like anything else. We're happy with the service and treatment that we get for our pets here. read more

I brought my cat here yesterday for a first-time visit, and while the clinical care itself was fine, their billing practices and complete lack of integrity forced me to leave a one-star review. I would have given two stars for the medical aspect, but they made a financial mistake, refused to fix it, and are now actively lying about it. During the exam, I pointed out my cat's birth deformities to help the vet get to know her, including two nails that are weirdly wide. The vet casually mentioned they would trim them and immediately moved on to discussing hyperthyroidism without asking for my consent (for the nail trim). Because of this, I made sure to explicitly decline the nail trim when the technician later went over the itemized list of procedures and costs. I also declined a cystocentesis and an ultrasound. The technician verbally acknowledged my refusal with an "Okay" and continued down the list. Unfortunately, the technician failed to remove the $24 nail trim charge from my bill. When I pointed this out at checkout, I was told the only person who could remove the charge was out of the office. Today, I received a letter refusing my refund. The clinic claims the nail trim was "discussed throughout the appointment, verbally authorized, and completed." This is a blatant lie. Me pointing out my cat's anatomy is not the same as authorizing a service. I explicitly said NO to the technician, and he ignored my request. Mistakes happen, but refusing to refund a client for an unauthorized service and fabricating a narrative about "verbal authorization" to keep $24 is incredibly dishonest. I will not bring my pet back to a clinic that lies to its clients. read more

We just want the best and healthiest lives for our curious and fun loving labrador retrievers, Chuck and Luke. Blue Oaks Vet Clinic fulfills precisely what we need need and want for our pups. Thus far, all of their vets, technicians, and staff have showed us they care so much for each and every animal that comes through their doors. Is owning a pet and ensuring proper care pricey? Certainly, always is. Blue Oaks Vet is no different when it comes to pricing. However! If you have a pup under 1 year old and due for first time shots for vaccinations, deworming, etc. I would strongly recommend to take advantage of their "Puppy Wellness Package!" Covers nearly all of the essentials for your loveable new family member! Saved us a lot and I'm all for it. Scheduling, prefilled forms, and their entite system is wonderfully organized and I absolutely appreciate that! They'll send a good amount of reminders but I personally like it (not annoyed) since it helps me remember amidst all of the hustle and bustle in life. I can sense their compassion, friendliness, and love for their field. Highly recommended, especially for all folks near and within Blue Oaks area! Very nice to have a trustworthy, efficient, and organized vet clinic so close to home! read more

Blue Oaks Veterinary Clinic - Chuck and Luke get pampered at Blue Oaks whenever they visit and they love it! - Veterinarians Near Me - Roseville, California

Been going to this clinic for 4 years and was satisfied until 2 weeks ago and I brought my dog in because she's got small growths on her back and they used a chemical that actually burned through her skin and then tried to blame it on the fact that she was having a reaction to something else. I will never go back to this clinic again. read more

We decided to try Blue Oaks Vet because this place is so close to where we live. We normally go to Cherry Creek Vet in Antelope, and we love it there, but pretty far for us. I brought my dog in because she had ear discomfort (we were confident she had an ear inflection). Prior to our appointment, we were cleaning her ears with an ear rinse a few times a day and it was getting worse and wanted to get it treated internally. I will say, the staff here are very friendly. They did a great job interacting with our dog and they treated her great. They told us there was no internal ear infection but there were signs of external irritation, so they prescribed us a steroid to treat it. We were skeptical of this diagnosis because she was very distinctly showing signs of discomfort in her internal ear canal. We decided to take her back to Cherry Creek three weeks later and right away, they found the internal ear infection that we assumed was the issue the first time. They gave her a Otipack in both ears at the office to treat the infection directly. We've now spent almost $500 trying to resolve this issue. Overall, the office is nice and the staff and friendly and attentive; however, I wish the vet team would've caught the ear infection initially to save us from spending unnecessarily on unneeded medications and treatments. We appreciate the work of the vet team but we will not be returning. read more

Always try to tack on so many unnecessary charges. Appointment setting has so many issues on their website. Icing on the cake was the cat that hangs out in the lobby coming to sit on my daughters lap, then the cat scratching my daughters face and neck and the vet tech saying "that sounds like her(the cat)". Done. read more

We love blue oaks vet! We take both of our cats and our golden doodle here and have had nothing but great experiences. The vets and workers are kind and knowledgeable, and pricing has been reasonable. Definitely recommend! read more

New to the area and needed a vet appt to check out my dog who suddenly stopped jumping presumably from leg or back pain. I called and the staff was so kind, quick, and helpful. They scheduled me for an appt earlier than what was available online and they even called/gathered my pet's files from our previous vet. One quick visit later, we discovered he likely hurt his back and were provided our care options. Prescribed some doggy pain/anti inflammatory meds and rest and he was better within a few days! Thank you for your help Blue Oaks staff. We are grateful to have you in the area! read more

Blue Oaks Veterinary Clinic - Sammy is back to living his best life! - Veterinarians Near Me - Roseville, California

I took my guinea pig ,Gurt, to Blue Oaks Veterinary Clinic for a tumor removal and spay and the vet and staff were excellent. They took great care of Gurt, were very communicative, and made me feel confident that she was in good hands. Gurt has healed exceptionally and is feeling much better. Thank you! read more

I had to bring my Guinea Pig in because she had a lump under her chin. The vet we saw was Dr Thompson and she knew exactly what the issue was almost immediately. What an amazing Dr. she understood the fundamentals of Guinea pigs. The staff is equally amazing. I highly recommend this office for all your pets needs. They definitely care! read more

We woke this morning to our bunny, Daisy Rey, dragging her hind legs. I called several places that see exotic pets, but none of them had time to see us, even as a drop-off emergency. And I spent a lot of time on hold. It is not surprising as Mondays are busy for a lot of practices. I found Blue Oaks Veterinary Clinic searching the internet for vets that see bunnies. When I called them, they were very friendly and knew immediately our bunny needed attention ASAP. We were incredibly fortunate they were willing and able to squeeze us in. The entire staff was extremely kind. We were obviously very emotional when we arrived. Dr. Thompson examined Daisy Rey and was exceptionally gentle and clearly very experienced with bunnies, as was the registered vet technician, Shannon, who was assisting. Fortunately, Daisy Rey was able to go home with a hopeful prognosis. They explained everything very clearly, and I felt the diagnostics and treatment plan were appropriate. We are so grateful we discovered Blue Oaks Veterinary Clinic today! read more

Blue Oaks Veterinary Clinic - Daisy Rey with her cool protective glasses after anti-inflammatory laser treatment. - Veterinarians Near Me - Roseville, California

I've taken my dog here a few times and everybody there is extremely nice. My only issue with this is they are like car salesman. They're always trying to upsell. Perfect example today I was getting vaccines for my dog and I listed specifically what I needed and asked for an estimate. I received an estimate which included my vaccines and approximately three or four different other services that were unnecessary. When I asked them to send me an updated estimate with the extras removed, I never received a response. Later that evening, I received a response from the doctor that said my staff already sent you a quote and if there's things that you don't want, we can discuss that at the appointment. A complete bait and switch. Why can you not receive an estimate of the services that you've asked for? It doesn't make sense to me. Why you would try and scare people off with a high bill just be honest let people make their own choices. read more

Blue Oaks Veterinary Clinic - The "estimate" - Veterinarians Near Me - Roseville, California

Pet rat lovers, look no further! This is your veterinary clinic. I called 6 different vets around Folsom, EDH and Granite Bay and this one said they took care of rats. Not only that, but they had a same day appointment available! Really unexpected and awesome. It is a bit of a drive for us, and totally worth it. Dr. Aileen Thompson and her veterinary assistant Joey were so amazing, empathetic and knowledgeable. They educated us so much about what was going on! Oreo our rat wasn't gaining weight because his top tooth had overgrown back up into his palate, puncturing his skin. With love and care for both our rats, especially Oreo, she clipped his tooth and he started eating right away. A few days later I have never seen him this happy before. We are looking forward to the progress in our follow up appointment, and to see the caring staff again. Overall, this is a great place to take your pet rat, cat, dog, etc - give them a try! The front desk assistant on the phone was very professional and friendly, she made me want to continue with making the appointment. The next day, I received a text asking how our pets were doing, and to call the office with questions. After I texted back telling them what a great appointment it was, Rebecca, Vet Assistant texted back "We are happy to hear you had a great experience. Your little fur babies were so sweet and well loved in the back by our team". Who does this kinda of customer service anymore!? From making the first appointment to the follow up, this place has customer service down pat. Thank you! read more

Staff and Dr were absolutely amazing with my Blue nosed Pit bull. They not only addressed the problem with our baby but also gave us a lot more information that was above and beyond . They even helped with keeping our cost down by giving us a paper script so that we could for medications that were cheaper elsewhere. read more

I put a picture on on blue Oaks veterinarian because they're affiliated with Willow Rock and Willow Rock is number one in my book so if Willow Rock is number one in my book, then Blue Oaks would be the same. That's why I posted a picture of my little munchkin because Dr.Cabara just love my little Stevie Lynn munchkin and they take such good care of her at Willow Rock. The staff is amazing. read more

i was on the hunt for a new vet for my pets since the clinic we used to take them to randomly closed down. i was researching for awhile because i wanted to choose the best care and i found blue oaks. the reviews seemed good and i read their website too and hoped for the best. i brought in my dog for his appointment a few days ago and had a really good experience. my dog is very nervous around new people, especially at vets, and our vet was very sweet, compassionate, and soothing towards him. everyone was nice here from the vet, the vet tech, and the lady at the front desk. the facility was also very clean too and it's in a nice location. i am taking my cats here in the near future for their check ups and vaccines read more

I've been taking my corgi Toffee here for pretty much her entire life thus far, and we have never had any issues. Any suggestions the staff makes are based on standard best practices to make sure toffee is happy and healthy, and I've never had any issue with rescheduling certain services or removing them for the time being. The staff love to play with Toffee and treat her like their own puppy! She goes in anxious but always comes back excited and smiley :) read more

The service is so shit my dog came back, still waddling and he is hurt and the service is just not good. There's this one lady who I won't name but she is just very rude in particular. She was rushing me and just not very good service my poor little puppy. read more

Blue Oaks Veterinary Clinic - Dessert - Veterinarians Near Me - Roseville, California

Management (tied to Willow Rock Vet) only cares about money & complained that my questions were "too time-consuming!!" A rescued dog got into our groceries & drank muscle milk which has cocoa in it. Of course, I was concerned. 20+ years with the FORMER vet clinic owner meant nothing! They chose to believe LIES & defamation about my family. GO ELSEWHERE!!! Be treated with respect & not overcharged!! read more

I took my baby Yorkie to see Dr Thomson for a surgery for a hernia . She was amazing. She was very kind, professional, and talked me through the whole procedure. Another trip to the vets because she was having trouble with her baby teeth not falling out and new ones coming in. Yorkies teeth are notorious for having problems with crowding . Dr Thomson again took over and to my surprise she had to extract 13 deciduous teeth. Now my fur baby is doing so well The staff are well informed and polite and helpful . I recommend Dr Thomson and her staff they are terrific read more

Blue Oaks Veterinary Clinic - Veterinarians Near Me - Roseville, California

Clean facility. Nice staff and docs. Flexible appt times. Great care for our lil puppers. We like it here. Would definitely recommend.

Pros: A few of the nurses were very courteous and patient with us. It was also very straight forward to get an appointment in the few times we did go. Cons: The doctor placed her ego in front of care for our pet. Berating my fiancé and projecting lies to her. Setting blame for instances of anxiety our pet was feeling as he left the vet. (Our little baby is always calm and smiling in our care at home and on the way to the vet). The lack of professionalism in the workplace by a DOCTOR is shocking to me. We go to the vet to find care for our pet in its time of need, not to be ego'ed by some well seasoned specialist. read more

Been taking my dog here for his annual check up and to get a few other services pretty frequently. He is a nervous dog and they do well at trying to help him relax. They get down on his level, offer him treats and try to get him in and out as quick as possible read more

UPDATE I am now in the Emergency Clinic in Folsom, because Blue Oaks Veterinary Clinic refused to help me when I came back in trying one more time to see if they'd help me and do a visit charge to help me if he needed antibiotics I let them know of the post prior to them telling me they won't see him and that I'd take my yelp review down if they saw him. They told me that was black mail. No this is strictly what happened. He came in without a bloody nose and came out with a bloody nose and of course I didn't even see the vet only the staff in front was communicating with me so I am only sharing what I experienced to prevent others from hopefully going through this same lack of CARE. Why would you become a vet if you can't put your full effort into showing people you care about animals. This is not a good kind human to turn away an animal they returned with a bloody nose in my opinion. I don't know about you, but this is completely ridiculous and unkind. My guinea pig has had issues with his teeth since February. I didn't remember the exact month it began when I came in, because I had already done a follow up appointment then they told me they need regular weekly teeth trimmings. I can't afford that. This isn't why I'm writing this. I'm writing this because the vet was nice enough to take him in as a technician charge to trim his teeth, but returned him to me with a bloody nose!!! Then wouldn't see him AGAIN after returning him to me with a bloody nose when he didn't have a bloody nose to begin with when all I was asking is if he needs ANTIBIOTICS OR he has a CHANCE of being okay after returning him and seeing this new change. Originally I had cleaned up boogies before I brought him in, but no blood. So I am VERY EXTREMELY disappointed in the unprofessionalism of this office. The front desk was very nice got a note from someone else telling her the answer of if they could see him again in this moment at a visit charge was the question so the girl told the scheduler that "this was the answer" about the note. So the scheduler asked "what do you think that means" and the girl walking away said "I think it starts with an 'L'". WHAT DOES THAT EVEN MEAN? So unprofessional and uncaring. I am giving this office 10 minutes and then I am walking back inside to demand they fix this. I came in at 4:15pm and my animal came back to me with a bloody nose. I am not silent about negligence. This is the brown guinea in this photo. Mocha. read more

Blue Oaks Veterinary Clinic - Veterinarians Near Me - Roseville, California

See all

Been coming here for years with various pets and always had a positive experience. Staff is very willing to answer questions and help. At times when I have lived further away I make the commute to come here. Couldn't imagine taking my pets elswhere and anytime I have it's not nearly the same. read more

THANKFUL FOR DR. DIAL & Hannah! They took wonderful care for my little old (14 year old) chihuahua, Baby this morning. I could not give them enough praises. I left feeling at ease, knowing my pet was under the care of both of them. I highly recommend Blue Oaks Veterinary for your beloved family pets. Their exams are thorough. Overall, my pet was handled with so much care and so much grace. I am happy to have found my primary care doctor for my pets! read more

The staff were all nice . Dr. Dolan was very patient with our puppy . She also was very knowledgeable and took time to answer our questions.

I was disappointed when I had to schedule an appointment; I actually called ahead of time to make an appointment, but the lady on the phone redirected me to an online scheduling system on their website. I had to wait 48 hours for a call to confirm an appointment. It's like they were too lazy to schedule me or didn't want to work? -------------------------------------------------------- As I entered the clinic, the entryway had fresh dog pee on the floor, including the seats, and two ladies on the phone as I waited nearly 10 minutes to be checked in. The clinic itself feels bright and new, but had a strong smelly bleach odor. I also wish the receptionist had told me that the treats they keep on their desk were free of charge, or offered it whenever I came here, sadly they never do. I was scheduled with Dr. Cabrera for a Wellness exam and due vaccinations. I did not feel comfortable being in such a small space with three other people, and my under 4 months old puppy, as this was my very first time here. It was the doctor, and two vet techs that did not impact my visit, other than trying to distract my puppy while she was being examined which I don't think was necessary at all since they got her overly excited, forcing her to pee on the examine table and slip around the room with puppy pee paw prints. I felt a bit intimidated and rushed through the examination process. Some of my questions I brought up were answered within one or two words, but mostly he gave me the run around without answering them. He elaborated a lot on vaccines and preventative treatments, saying that I needed every single shot on the list, but I felt as though after the examination process, the vet tech was trying her hardest to just sell me on "personalized" packages I didn't need; like a dental cleaning costing $300, a bunch of unnecessary shots, and a puppy package that *included spay* that was x3 more expensive than at places I've been quoted for prior. -------------------------------------------------------- For months I went into this Vet Clinic to pick up my puppy's preventative medicine; It's a small place, there's no way there is an actual pharmacy in their back room. It might be a drawer of meds though... I had to wait there for more than 20 minutes just to get them to "order the medicine" for me. Absolutely ridiculous. -------------------------------------------------------- Overall, there are many red flags; I just don't think this is a very reliable place if you might have an emergency (they aren't even open on Saturdays????), and also from my experience, it just wasn't very good. read more

Blue Oaks Veterinary Clinic - Veterinarians Near Me - Roseville, California

When our dog was seizing, I called while in our car to see if they could help Jack for a final vet appointment. After being on hold for 3 minutes and then 8 more minutes, they told me they only had 1 vet on staff and could not help. Clearly it wasn't my dog who needed help but about their staff. I would not recommend this vet to anyone. read more

Our cat is a rescue and hates going in his carrier and going to the vet. The staff at Blue Oaks are so professional yet kind and caring. They offer a wide variety of services but are not pushy about selling them. I would highly recommend their team to anyone seeking veterinary care. read more

I have been to many vets since moving up here but this clinic is by far the best. Everyone is professional and caring and treat my dog like they really do care. They explain all procedures if necessary and what the costs will be. They were very attentive to my concerns and answered all my questions. Think we found our new home read more

We moved from So Cal and we're looking for a new vet. Blue Oaks Vet Clinic were all pro right from the start. We were able to get a check up for our dog quickly, and Dr Thompson went through all possibilities and things we could do. No hard sales, just a friendly, honest and upfront approach from a vet who clearly cares. Great experience and amazing staff. read more

My favorite - We transferred to the vet after our vet retired. It was a little struggle at first with appointments and such, but not anymore. Dr. Thompson is the best vet ever. She is very kind and understanding. I love that she works with me on a plan, instead of just telling me what should be done. I decide what I want to do and when. I feel she is very honest about her advice. Today we learned our cat has a large tumor on his throat. This little guy was abandoned on the porch of a vet when he was only three days old. He was brought to life and we had the pleasure of adopting him. Porch is part of our family and we love him so much. Dr. Thompson and the staff are all very kind, helpful and professional. Highly recommend their office! read more

Very bad experience with this vet. Trying to say our puppy was deathly ill when running tests. I asked to repeat the tests and our puppy had no sign of illness. Said he has ear infections. Took to a different vet which said he didn't have ear infections. read more

While they'll take care of your pets, it comes at a high cost and they don't care who they lie to as long as they get paid. I bought my Puppy Package here and was recommended to WAIT for Lyme and Rattlesnake until it was "the season". They quoted March, but due to our weather it really wasn't time in March for Rattlesnake so I waited. I was NEVER told my package expired because these were EXTRAS I paid for as an upgrade to an "active" bundle. So there's two services I paid for and won't get. I just got back to California and immediately followed up on this noticing that the snakes are out in full force. The woman I spoke to today went as far to condescendingly tell me "Well, we haven't seen you since last year..." Uhm yes. That's correct. My dog was born 06/16 and didn't start seeing a vet until sometime in August. His visits continued in a timely manner into late last year. After my dog had received all of his pertinent vaccinations I wasn't going to bring him in just to hang out with you? What was your comment supposed to do? Make me feel some sort of guilt that I hadn't brought him in in the last six months for fun? In fact, he's been under the care of a different vet twice and the records were actually SENT TO YOUR OFFICE; I called to ensure they were received. Your office CALLED ME to check on him after an injury that was handled at VCA Loomis Basin. So don't act like he isn't being cared for and use it as an excuse to be snarky and disrespectful. That's gross. Who's bringing their healthy dog into the vet every month? On top of that, every SINGLE TIME I've gone in and USED the puppy package, I've paid extra money because they misquoted or added on things that were explained as covered but really weren't. I complained multiple times about this very thing but since the services were already rendered, all I could do was shut up and pay for them. They're extremely rude if you question the payment process. CLEARLY I CAN PAY but why lie to me? It's a disgusting practice that's rampant in this industry. If you quote me, that's what I should be charged. It's not my fault your receptionists don't know how to speak to the packages you offer and refuses to be upfront about what my over 600$ paid for. ***Side note, the actual Doctors are lovely and treated both my dogs incredibly and with a lot of compassion which means a lot because I wanted my puppy to have a positive association with the vet.*** It's just the front desk high and mighty, snide and snarky girls that act like they're too good to explain where your money is going. Every. Single. Time. It's been a struggle with them and I DREADED having to make the call today, and was once again proven right. read more

Blue Oaks Veterinary Clinic - :D Why are all your clients angry? I wonder... says more about you than me but I digress. - Veterinarians Near Me - Roseville, California

Blue Oaks bought the practice from our long time vet (Dr. Cartens, Willow Rock) when he retired. I brought both my Labs to the new practice and we saw Dr. Dial, Dr. Cabrerra and Dr. Garvin (teeth extactions for my older dog and persistant ear infections for both of my dogs). My older Lab had the ear flare up but WIllow Rock was booked up and suggested Blue Oaks. Turns out Blue Oaks is about 5 minutes from my house and we saw Dr. Thompson. She was terrific. We will be back next time we need care for our pups. read more

We adopted a dog earlier this year and brought him to Blue Oaks for an initial checkup. Even at the first meeting they tried to get us to do unnecessary and expensive procedures. We decided to just get the flea and heartworm medicine and pass on the others. Six months later we went back in to get more medication for him. They asked if we wanted 2 of each (2 monthly heartworm pills and 2 flea medicines that are 3 months each). The total was over $160, which was surprising. I went home and looked online and found similar medications for half the price. I went in to try to return the expensive medication, but they refused to take the return even though it was only one workday since I had bought it and the packages were unopened. Highly recommend you take your pet elsewhere unless you like being price gouged. read more

First off I would just like to say that while my experience was about a year ago I just thought it was worth it to voice my opinion so that it might save someone time (and money). I brought my puppy here when I first got him to get his first shots which were pretty expensive but I thought maybe it was because he needed more in the beginning than later one because he was it was his first ones. Then I came back because he got a scratch on his eye so they ran some tests and gave him eye drops which was also kind of expensive but I thought okay no problem I'll just get it done. They then were about to have me come back in 2 weeks to check up on it but then last minute decided to have me come back in one week. I asked if that was too soon and they said no it would be fine. I came back in one week and they looked at him again and said it still wasn't where they wanted it to be and said to keep using eye drops and to come back in another week. I was a little frustrated because each of these "checkup appointments" were about $80. And they wanted me to come back every single week to look at it meanwhile the only thing he needed was eye drops at home the whole time. Then I came back for his yearly shots which was also pretty pricey. On top of that they said he had an ear infection and wanted me to come back in for weekly appointments to check up on it which my dogs ears looked pretty clean and after the eye experience I was a little sussed out. I then said I would just be getting the shots and that I would probably be seeing another vet for a second opinion. The vet was visibly irritated with me that I said I wanted a second opinion and said that there needs to be "trust" between us. Which I have never thought anybody would be against a second opinion because if he really had an ear infection wouldn't another vet confirm that? I then said I was uncomfortable because of the eye appointments previously which they then said didn't happen...? I was very confused and after they looked on their computer for another 5 minutes said "oh yeah never mind we see it." After that the vet was pretty rude in dealing with me. I ended up going to another vet closer to my house to get the rest of his shots which ended up being wayy more affordable and the vets said he looked very healthy and did not have an ear infection. I would never say that a vet is wrong and doesn't know what they're doing but I will say I don't like being taken advantage of when it comes to the well being of my dog and would encourage anybody to get second opinions on anything their unsure of. If you have a great experience then that's great all I'm sharing is my own and why I personally wouldn't come back here. read more

Dr Thompson and her staff are wonderful. I rescued the cutest little schnauzer/terrier mix doggie and Blue Oaks Veterinary and Dr Thompson were recommended to me by my neighbor for her care. Dr. Thompson and her staff were so caring and kind and were aware of how to handle her timid nature. Thank you Blue Oaks Veterinary They will be her doctors from now on. read more

The customer service at this place is amazing. Brought my kitten here and was very happy with how attentive and gentle they were with her. They're all extremely knowledgeable and clearly take pride in what they do. Thank you Blue Oaks crew!! read more