I have been coming here for years now…read more They are always attentive and take good care of my Yorkie Simba. The doctors are very kind and go above and beyond to make sure the animals feel comfortable. They are very thorough and straight to the point.

I am giving RAMC three stars instead of one because of Dr. Singh. Every experience I've had with…read morehim has been positive. He is compassionate, thorough, and genuinely cares about his patients. I've also had good experiences with one or two staff members, but unfortunately my interactions with much of the rest of the staff have been disappointing. My dog, Bodhi, had surgery at RAMC in July 2025 to remove several lumps. During surgery, Dr. Singh found another lump within the same incision site, removed it, and didn't charge me for the additional removal. I truly appreciated his thoughtfulness and care. At Bodhi's bandage removal appointment, a younger male technician handled the visit. I asked to stay with my dog, and he agreed. The bandage was adhered tightly, and although he initially used adhesive remover, he quickly became impatient and began ripping the bandage off. Bodhi was clearly uncomfortable, and I left wondering how he would have been treated if I hadn't been present. I returned in September 2025 for another FNA, and once again Dr. Singh was excellent. In early June, Bodhi needed another FNA. Because of my previous experience, I requested that the same technician not handle my dog. Dr. Singh understood my concerns and was very reassuring. A week later, Bodhi was diagnosed with lymphoma. After discussing my options, I initially considered less invasive treatment before deciding on palliative care. Dr. Singh had advised me to stop Apoquel because lymphoma was suspected, so Bodhi spent nearly two weeks suffering from severe itching while I weighed my options. I contacted the office to ask about Laverdia, an oral chemotherapy medication. I was told they had spoken with Dr. Singh, ordered the medication, and would contact me when it arrived. They also recommended seeing an oncologist, which was difficult because appointments and callbacks took several days. I never received a follow-up. After six days, I reached back out because I had no choice but to start Bodhi on prednisone due to his worsening itching and enlarging lymph nodes. In that same email, I also requested refills for his prednisone and gabapentin since I was only given a 22 day supply. Again, I received no response. Maybe they eventually would have answered if I had continued calling or emailing, but by then I had lost confidence in the staff. I was left wondering whether I would have made different treatment decisions had someone simply followed through with the communication they promised. Aside from one longtime veterinary technician, I also found the front desk staff to be cold during one of the hardest moments of my life. I wasn't expecting sympathy, but a few kind words would have meant a great deal. Dr. Singh is the reason this review is three stars instead of one. He treated Bodhi with compassion and treated me with empathy throughout this difficult process. Unfortunately, the lack of communication and follow-through from the rest of the staff overshadowed an otherwise positive experience. I rarely leave negative reviews, but I felt this one was important. When a family is facing the loss of a beloved pet, timely communication matters. I hope this feedback encourages RAMC to improve so other families don't experience the same frustration during such a difficult time.

Tech was patient, upfront about possible costs from the get-go and took the time to make sure my…read morenervous dog was as comfortable as possible. Vet was kind yet through and knowledgeable. She made sure I had ample time to ask questions. It was easy to get an appointment to be seen. I highly recommend this clinic.

This is not our regular vet but we have been coming here more often as they always seem to be able…read moreto squeeze in our pup, especially when we need something urgent, like foxtail removal. Lately we have also been getting vaccinations done here as well. Everyone is so friendly and our dog loves the special attention.

Been going here for years. Great vets. Always take good care of of my dogs. And the price was…read morereasonable compared to some of the vet hospitals around.

DO NOT TAKE YOUR DOG TO THIS VET…read more On April 12th we took our dog in to an emergency appointment and it was the worst mistake we could have made. Our dog was experiencing pain on one of her hind legs. After $1200, she was misdiagnosed with a partial ligament tear, was given anti-inflammatory meds and we went off with a plan to return on April 17th for follow up blood work as her CBC (WBC) were dangerously low. On Wednesday, April 15 my dog began vomiting and having bloody diarrhea, I contacted Dry Creek the next day to give them an update and was told to monitor and keep the planned appointment for April 17th. On April 17th we went back and my dog was experiencing a very high fever, I told them I didn't want to continue to give her the carprofen because I think that's what caused the upset stomach, I had last administered it on Thursday April 16th. Dr Lehil agreed and changed her anti-inflammatory meds, and prescribed other meds (antibiotics). Kept our dog for the day and released her that evening after she was showing no signs of a fever. During the weekend my dog stopped eating and drinking water and we were to return on Monday, April 20th for yet another follow-up. At that time my dog had a fever again, and we were told we could keep her there or take her to another vet - that's when I should have ran but because they knew what was going on with my dog, had administered bloodwork, etc we kept her there for the day. At 5 pm when we picked her up my dog still had a fever and we were told it was because she was excited while she was kenneled. The Dr (a different vet) told me to take her off of the anti-inflammatory and put her on a strict bland diet. They also prescribed more meds that I never gave my dog because I was petrified of how my dog would react to yet more medication. We took her home and by 7 pm I was rushing her to VCA Loomis for an emergency. My dog became unstable and began breathing rapidly and her fever had increased, in addition I noticed her paw was injured while at Dry Creek earlier that day. VCA Loomis did an ultrasound and when I shared with the vet that they changed out her anti-inflammatory pills from one day to the next she became concerned that my dog may have developed an ulcer as it is recommended that at least 5 days pass before a new anti-inflammatory is administered. In fact, the ultrasound determined my dog had quite a bit of inflammation to her GI system. In addition, the vet at VCA Loomis told me my dog had a complete tear of the ligament and not partial as we had previously been told by Dr. Lehil. I called Dry Creek asking to talk to the owner or office manager and they never called, I went in 2 weeks later and was told the owner would call me. She called the next day and basically said they did what was recommended, didn't take responsibility for any of it and put it on me saying I had the option of taking her to VCA Loomis. All in all, we spent close to $3500 at Dry Creek and my dog's health only deteriorated. If it weren't for VCA Loomis we may have lost her.

We came here back in May with problem that arises with our dog. She got bit by the neighbor next…read moredoor dog. So there this little gash wounds by her lower lip. We tried another emergency vet and the reception area and the receptionist makes me so depressed. Receptionist there also make sure we don't sit there and wait and bait us to go elsewhere. Trust me after the interaction with her. Funeral sounds better than going through that process with her. So we took the bait and left. Don't need to tell us twice. We left there and VSH was about 10 minutes away. They weren't busy with waiting room semi empty. We spoke to the receptionist. She was very nice, friendly and helpful. Which is I know is different if one place is hectic. Employees will be irritated but if you choose this high stress job. You will have to deal with drama that comes with it. This place was not the same in every single details to the previous ER vet we were at. Air in the reception area flow well throughout. No claustrophobic atmosphere. Very courteously warm in etiquette and proper addressing to their clients. Very pleasant in all. We got called to go to a room which wasn't too long before we see anyone. The vet tech came in took our girl to assess and the vet came in not too long after to let us know that she have a small puncture wound but nothing else more. Due to it being in such an awful area. Doing anything more will only make it worse. So she cleaned the wounds and will prescribe an antibiotics to help so it doesn't get infected and also a pain meds clavamox to help to keep her comfortable. The quickest easiest vet visit EVER HAVE! So we have to say that we are very grateful for them. We also don't live in Roseville. Just visiting my brothers and the family. So Thank you to all the staff here for making our already stress situation less stress. We are truly blessed to discover this place. Thank you

I brought my 9‑month‑old Great Dane mix to the hospital last Saturday at 8:30 a.m. because he had…read morebeen throwing up bile all morning. As an experienced Great Dane owner I was worried about possible bloat which is life threatening. Bloat is diagnosed with a X-ray to see if thier stomach has flipped. A tech came into the lobby, took one quick look at him, and said, "He looks fine," then told me I'd have to wait because the other tech wouldn't arrive until 9:00. When you're dealing with a giant breed puppy showing symptoms that can be life threatening, that kind of dismissal is extremely unsettling. After waiting, we did see the veterinarian. She was kind, professional, and explained the next steps clearly. Later in the day I was called to pick him up and was told he just had a very upset stomach and needed to start prescription dog food. However, no one not the tech or the front desk provided any information about how to obtain the prescription food. No written prescription, no instructions, nothing. I had to call my personal vet, who explained that I needed a written prescription and that the food had to be purchased at PetSmart. This is basic discharge information that should have been provided. Overall, the veterinarian was great, but the tech staff's communication and the discharge process were frustrating and disappointing.

I moved to this veterinary clinic due to my preferred vet being overloaded and difficult to get…read moreappointments with. The reviews here seem to be glowingly positive and I wanted to support a local business. Sadly, I was greatly disappointed. My concerns and reason for visit were consistently not taken seriously. For example, when I brought my pet in with upper respiratory issues, I was told "it's not that bad." Well, if ignored, it is actually /is/ that bad. Repeatedly, I sensed a hesitancy to treat my pets' issues proactively, and found the bedside manner here to be sorely lacking. I brought in my pet with symptoms consistent with an upper respiratory infection. Instead of any antibiotics, I was prescribed steroids and an inhaler, which were consistently ineffective. Unfortunately, I allowed this to go on for far too long at this vet and should have listened to my instincts. Three months into this treatment (still without antibiotics), I was told that since my pet didn't respond to steroids, "it's probably cancer" and told to get in with a specialist asap (and that it would be many thousands of dollars). I'll admit I do not have a PhD, but this doesn't seem like very scientific diagnostic criteria to leap to cancer. I fully acknowledge that the realm of veterinary medicine is vast and we still don't know that much about the body in the grand scheme of things, but being consistently ignored and then leaping directly to cancer seems like a stretch. I sought a second opinion at my previous vet, who agreed that leaping to cancer without diagnostics was kind of cruel to my mental health. They promptly issued antibiotics. I also scheduled an appointment with internal medicine elsewhere out of fear from hearing the "cancer" word thrown around. Sure enough, there was a bacterial infection that should have been treated with antibiotics. Due to the delays and not prescribing an antibiotic, the bacterial infection was allowed to go on far too long, resulting in bony destruction. Despite the vet claiming I needed to urgently get my pet in with internal medicine, we still experienced lengthy delays getting copies of my pet's medical records--unfortunately, many internal medicine specialists will not schedule an appointment with you until they've received the records from the prior vet, which just led to further delays. The poor communication, poor attitude, and poor bedside manner further tanked my opinion of my experiences here. Dropping the "cancer" bomb on me with no diagnostics--rude and poorly handled, honestly. I also felt like there was a consistent attitude against me wanting to see the pricing before agreeing to treatment. It should be noted that I agreed to the treatments, however, we all know that in the veterinary and medical world, sometimes there's sticker shock when you see the price. I'd prefer transparency. Asking to see the pricing before committing to expensive treatment seemed to earn quite a few huffs and puffs from staff and the doctor. Overall, my biggest lesson learned here is to get a second opinion, particularly when the symptoms are downplayed for far too long and then the diagnosis suddenly leaps from "asthma" to "cancer." Trust your gut. This is just one example (definitely the most expensive) of my experiences here, but they were consistent enough for me to feel that this was a pattern.

It was easy enough to schedule an appointment though I was very hesitant to pay their $69 fee that…read morethey will charge you before even seeing anybody. When I arrived at the vet, I was greeted by a receptionist who seemed overwhelmed as she was dealing with an angry customer over the phone and a full waiting room. As I sit there waiting patiently, I noticed a few ticks crawling around the waiting area after which I picked my dog up off the ground. VERY unsanitary. When it finally came down to checking in, I was told that I "called in to cancel" my appointment which I clearly did not do as evidenced by my presence and my taking time off to make it to my dogs appointment. They were unwilling to fill my appointment in a timely manner and had given me an option to reschedule. This place is obviously overbooked, understaffed, and impersonal, all of which screams production line $$$$. Based on the sanitation, unprofessionalism, and inability to make up for their staff errors, I would not recommend this place. You are better off going to a place with more personal, courteous care.

Faithful Friend/Dr. Sarah is truly heaven-sent. Even though her schedule was already full, she made…read moretime for us so we could say goodbye to our beloved 18-year-old fur baby. Her empathy, kindness, and calm demeanor made an incredibly difficult moment feel peaceful and gentle. She explained every step of the process so we understood what she was doing and what to expect during the in-home euthanasia. Because of her compassion, we were able to hold our fur baby throughout the entire process, which meant the world to us. Saying goodbye to a cherished pet is one of the hardest things a family can face. It was especially difficult for us because he has been with us since he was just three weeks old--when my husband brought him home, and we bottle-fed him as a tiny ball of baby fluff. After 18 years as part of our family, letting him go was heartbreaking. Dr. Sarah handled everything with such care and respect, giving our sweet boy a peaceful and loving goodbye in the comfort of his home. We highly recommend Dr. Sarah/Faithful Friend and we are deeply grateful for her compassion during such a painful time.

Our wonderful dog of 12 years was no longer mobile and Dr Whitley was amazing. She was able to help…read moreus help him pass in the comfort of home. Dr Whitley is so kind and compassionate. She explained everything, gave us the time that we needed and asked us questions about our journey with Lloyd to help us process. Grateful for her.

My cat was near death when I came home. Thanks for being there in a time a crisis.. I was so…read moresad...

I can't say enough good things about Petcare Veterinary Clinic. From the moment you walk in, you…read morecan tell the doctors and the entire staff genuinely care about animals. They treat my pets with so much love and attention, it's like they're family. We especially love working with Erin; she's an incredible vet tech who goes above and beyond every single visit.

We started using Heartfelt Animal Care when we got our puppy Hazel. We used the puppy package for…read moreher initial care as it was very reasonable. I love that I can email the office with a photo and/or questions about Hazel's care and they respond in a timely manner. We are moving soon and will miss the wonderful care they have given our dog.

It is not advisable to use their services. They tend to deny responsibility when errors occur on…read moretheir part. Our dog Charlie has been a patient there since he was a puppy, as they are the only veterinarian he has seen. Unfortunately, Charlie exhibited excessive licking of his paw, prompting us to seek veterinary attention. The veterinarian noted in his records that his allergy was a pre-existing condition. Consequently, due to these notes, our pet insurance will not cover any expenses related to his allergy. Why would they note that it is a pre-existing condition when he has never been examined for his itching or allergy? I have contacted them four times via email and three times by phone. Finally, I received a response stating that they would not alter their documentation because I mentioned during the visit that his itching had persisted for six months. This, too, is false. While he has been itching, there has never been medical confirmation that he has allergies. This practice appears to unfairly jeopardize patients' insurance coverage.

I am so grateful this place was able to take my dog in for an appointment on the same day. She was…read moregoing through some stomach issues and an eye infection. Mandy was so kind to fit me in and work with my schedule. They close for lunch, but was accommodating to make sure someone will be at the front when I was picking up. Justin came out and explained all the medications. He's so sweet and my dog was happy in his arms. The doctor, front desk and techs went above and beyond to help me get my dog in and work with my schedule. Bunny says, "Thank you!"

Doctors are excellent, staff is organized and pleasant, and my kitty Sara reacts well to them. She…read morefights me tooth and nail (literally) any time I need to put her in her carrier. But she always seems to calm down once the Dr. and techs take her. She's getting older and they are testing for heart issues. Whatever happens I am confident they will take good care of her.

It has taken me a few months to be able to write this. Every time I started to write, I couldn't…read morecontinue through the tears. In December, my sweet 7-year-old Golden, Addie, was diagnosed with severe pulmonary edema by her primary vet. This hit us out of nowhere because, despite being so sick, she, being the sweet girl that she was, was still doing everything she could to please us and love on us. Even though it was Christmas time and they were very busy, we were able to schedule an appointment with Marqueen for the next day (Christmas Eve) to see if we could pull some of the fluid off and make things easier for her. We were hoping to have some time. During her initial exam, she was all loves and tail wags for the tech and the vet. She didn't act like she was super ill. Typical Addie. She only wanted to love on her new friends. Dr. McDonald pulled her back for a scan and a more thorough check. When she brought her back in, by the look on her face, I just knew. She had to give me the news that Addie was decompensating and was in the process of dying. We likely had hours. Despite her tail wags and eager disposition, her body was giving out on her. We discussed our options, and we decided together to let her go peacefully before she really started to struggle. Dr. McDonald and the Marqueen team allowed me to go home quickly to get our other dog, my husband, and our daughter so everyone could say goodbye. They watched over her while I was gone. Upon our return, they allowed us all the time we needed to love on her just as she had loved on us for seven years. When it was time, I laid down on the floor, big-spooned my sweet girl, and told her how much we loved her. I thanked her for being the amazing girl that she was. Dr. McDonald walked us through the entire process. She had a calm voice and was so soothing to us, and to Addie. We were allowed to spend as much time as we needed with her after she passed. Not once did we feel rushed. We were even able to bring our other dog in to say goodbye. While it was an absolutely devastating time, I can't say enough about the compassion that the Marqueen staff provided to us that day. I was able to leave knowing we made the best decision for our Addie girl, and that her passing was as smooth and peaceful as we could provide. Thank you, Dr. McDonald. I hope you see this, because I have thought of you so much since that day and truly appreciate how warm and kind you were. Thank you for being so... human. Addie was an amazing girl, and she deserved to have a vet just as amazing to help her through her final steps toward the rainbow bridge.

Yesterday, MarQueen pet hospital gave me one of the most amazing veterinary experiences I've ever…read morehad in my entire life. My wonderful companion of 14 years (Charlie my standard poodle) had to be put down as his health was failing every day and I have waited too long in the past to have my animals puts to sleep. Waiting too long and trying extending their life can be a terrible, tragic, and unnerving mistake.... a mistake that I have made twice in the past. Trying to hang on past their due date was not good for me or my amazing animals. The front desk was managed by Tyler... I could feel his compassion as soon as I had finished the first sentence that I spoke to him. I had a very short wait time after I called . Tyler said "that I could come in anytime" and to "give them a 30 minute notice so that they could prepare a room for me." Tyler knew who I was the moment I walked in and immediately escorted me to a large, comfortable, private room where I loved my "puppy" goodbye. (If you must do this, I suggest staying with your beloved pet through the entire process. The hurt you feel at that time will not be as great as the guilt that you will feel if you hand your baby off and just walk away.) The empathy expressed by the entire McQueen staff was above and beyond anything I had expected. I walked in with my dog on a leash and walked out with a collar and a leash. The respect and mannerisms of the MarQueen staff made that much more tolerable. If you're looking for a veterinarian- please look no further. I promise you, I've done the research for you. Sincerely, Bob@SurfandSkate.com