Had a problem with bugs coming into our house. Called and spoke with Robbie at DNA Pest Control…read more After speaking with him , I hired him immediately. Robbie came out to our house like the next day and took care of our problem . DNA Pest Control is Very Professional, is always on time for their appointments, and knowledgeable about Pest Control. I have had Orkin for at least 15 years or more for termite control. Every year there is a problem with either billing , or them coming out to do a termite inspection. You never know when they will decide to come. With that all said , I am considering having DNA Pest Control take over my Termime Protection Plan. Robbie and DNA Pest Control have been nothing but 1st Class Service, and I would Highly recommend them for all of your Pest Control needs.

From the owner: As a locally owned business, DNA Pest, Termite and Wildlife LLC takes pride in delivering smarter,…read moresafer pest control solutions rooted in science and integrity. By understanding the biology of each insect how it lives, breeds, and moves. We’re able to implement targeted Integrated Pest Management (IPM) strategies that address the root of the problem, not just the surface. This approach minimizes chemical use, protects your family and the environment, and ensures more effective, long-term results tailored to our local communities.

I had a great experience with Glenn Harris at Bulwark Exterminating. Within 30 minutes of my…read morerequest, I received a phone call and was able to schedule an appointment for the very next day. I also appreciated the heads-up text before arrival. Glenn was professional, thorough, and took the time to explain everything in detail during the inspection. He handled preventative measures that gave me real peace of mind and also explained the guarantee policy clearly. Most importantly, he made it known that if I need anything at all, I can call anytime. Thank you, Glenn. I truly appreciate all of your assistance and outstanding customer service.

This is an excellent company with amazing employees! I have been using bulwark for over a year and…read morehave had problems with centipedes and other little bugs up in my guest bedroom. They are prompt, efficient, and so so accommodating! All of their service people that have come to my home have been friendly-and again accommodating. They will come in the house if you'd like them to or they will just do the exterior. They shoot you a text about 10 to 30 minutes before they're going to arrive at your house. Super professional, just the best service I've received in a long time from any company! Can't recommend them highly enough! The young man that just came by today... Superb!

From the first call I was impressed with the professionalism and courteousness I received from the…read moreteam. My mom had an issue with mice and, from day one of their service I felt that they would handle it.....and they did. It was suggested that she replace her 60+ year old vents and that was also accomplished. The vents are more functional and they made the house look better. The bait traps that were set are working, we haven't seen any droppings and the house smells cleaner. The gentlemen who took care of everything were amazing, they were knowledgeable and transparent in their answers which put my mind at ease. I can now visit my mom without any concerns. I want to thank the team for their service and for being patient and caring when talking with my 93 year old mother. She has said on several occasions how nice and helpful everyone was. Thank you all, it was worth every penny.

Best company all around. From the office staff to the technicians. They did an amazing job on my…read morehome. This company has a home town feel and they really take care of their customers. A+

Absolutely never use this company. I have called daily for weeks and even the corporate…read moreheadquarters seems to be unable to reach this branch. They claimed to come to the property and fraudulently signed the invoices as if services were rendered. Spend your money elsewhere!!!

Completely disorganized company. We were customers of Aberdeen Exterminating and were very…read moresatisfied with their service. Rentokil which is the owner of Bug Out took over the company and has ruined it. It started out okay and then they changed how everything was run and how they did their service. Many times you have no idea when they are actually going to show up. Often they just show up randomly at my door expecting to do some kind of inspection or whatever that I had never ordered. We only get a voice mail letting us know that a tech is coming on a specific date for quarterly spray and if you want to change it, you have to call. But often the person who answers the call can only request a change. And it's a mixed bag if you can get the date you want. It's very strange. So consequently, I try to just be here when the voice mail says they are coming. And they started this practice of merely spraying outside instead of the inside of the house. So if I can corner the tech, I have them do the inside. Of course, they bill me extra for that. One of the techs told me they were required to take only 10 minutes to do the whole property which is ridiculous. I used to have the same tech come to my house when Aberdeen owned the company and now it's someone different almost every time. I can't request the same person who knows my home. My favorite tech left the company. I called to ask why he wasn't coming out anymore and they didn't even know who he was. Billing practices are backwards--they send you an invoice before they have done the work--sometimes before you even have a date for the job. And then you will get a past due notice! Twice! That happened to me and I ended up calling the main corporate office of Rentokil to complain. That was two weeks ago and I got nada. The only thing I can count on is that they will send an invoice. And the prices go up without notice. Someone called me to try to schedule a big job that very day! That wasn't happening. So I tried to schedule it tentatively for today because they didn't know for sure when the materials would show up, and would "call me." They never called and I called the manager and never heard back so it's a crapshoot if they show up today. And they are supposed to have someone checking traps and their "pre-traps" and were supposed to come back every 4 days to check them but that's another company that is now a division of Bug Out and is overwhelmed and cannot get the work accomplished. My husband ended up checking the traps. Trying to get in touch with them locally is impossible. It seems like they have people taking calls from their homes and are completely disconnected from any actual central location. They can virtually give the customer no real assistance. They can only promise that they will "get back to you" or "get a manager to call you" and the only person whom you can trust to call you back is a salesman or another person from their home. Or pretty much no one. I can agree with all of the other one star comments. I feel sorry for the techs who were part of Aberdeen. Some of them are very good at their job but they are part of a company that is very poorly managed. And this Rentokil group just seems to be absorbing all these small businesses that were successful and then destroying them by changing their great business practices or just overwhelming them with work that they can't accomplish. It is a big mess. Try to avoid involvement.

John arrived on time to assess for a quote for crawlspace vapor barrier and the vent replacements…read morefor the crawlspace openings. He was very forthcoming and answered all of my questions, especially about spray foaming any openings to keep out critters.. I'm hopeful John will be the person installing my vents.

Tried a few times to set up appt. Never got a call back until I called for the 3rd time to set up…read more Scheduled an appt for Monday between 12-5. The tech called at 2:00 saying he would be there in 20 minutes...waited for an hour and still had not showed. Myself and my wife tried to call him and no answer. The guy finally called at 4:30 saying his phone died and he had to go Sanford for a job instead, but he would be at our place at 5:00 now? Got there an said he drove by our house and scheduled us as a no show originally because there wasn't cars in the driveway when he came by which was a lie because I had been home....poor customer service and don't recommend them whatsoever!

These guys are amazing! I had a bat inside the house, which was terrifying. They were able to come…read moreout within about an hour to help. They walked around with me to show me the entry points, sealed off my attic, and came back multiple times to check on the progress. Bats are gone now and I feel safer. All of the guys who came out were kind and knowledgeable. I talked to some people afterward who said they had used this service before and also gave glowing reviews. Highly recommend!

Great customer service, detailed investigation for attic spaces, provide pictures with layman…read moreexplanations, good pricing.

Pest control may not seem like the type of service where you develop a bond with the technicians,…read morebut the crew at Pest Authority/Mosquito Authority of the Sandhills have been so kind, perseverant, thorough, detailed, and knowledgeable that we would claim them as part of our family :) In addressing our mouse issue, they truly made us feel like they were as committed to helping us be pest free as we are! I have had contracts with many others over the years, but this has been by far our most positive experience, and we can only encourage anyone looking for pest and mosquito control to give them a call.

I reached out to Pest Authority to help with a home I inherited. They were able to help me all of…read moremy issues and communicated in a timely manner. I recommend them for your pest control needs. Tyler has been great and you will not regret requesting him.

I have no idea how Antex got a one star review. To start with you might think I am a bit biased…read more After all Kerry, the owner, is a friend and bowling buddy. But rest assured he is not only a nice guy, but probably the most knowledgeable and thorough pest man you will ever find. And his schedule is a testament to his prowess. He and his team work hours into the evenings making him miss our league bowing nights. He is so busy if you need a job I'm sure he needs people. But the real proof is in the results. He has been servicing my four acres for fire ant's since we moved here six years ago. The first year we arrived my legs looked like a mosaic of ant bites with nasty, well, I will leave it to your imagination. We have not seen an ant since and if we did I know he would be out here in minutes to remedy things. Also I have met many restaurant folk who swear by him. Before you choose an exterminator just talk with him. You will be impressed with his depth of knowledge on pest issues. Lastly, try not to keep him too busy to make it to the lanes.

We heard about Antex after the company we used for many years to exterminate our home went out of…read morebusiness because of the death of the owner. If you want to deal with a TOTALLY unprofessional and rude receptionist (Tiffany) who lacks basic customer service skills and should NOT be the BRAND ambassador of this company......you have been forewarned. She has been consistent in her inability to hold a simple customer service focused conversation and is quite adversarial. I have asked for the manager to call, but I doubt that she even passes along to her manager any requests of this sort from customers that she does not want to. She is ill suited to do the job. As a result of dealing with her over the last year. We decided to take our business else where.