I had a great experience with Glenn Harris at Bulwark Exterminating. Within 30 minutes of my request, I received a phone call and was able to schedule an appointment for the very next day. I also appreciated the heads-up text before arrival. Glenn was professional, thorough, and took the time to explain everything in detail during the inspection. He handled preventative measures that gave me real peace of mind and also explained the guarantee policy clearly. Most importantly, he made it known that if I need anything at all, I can call anytime. Thank you, Glenn. I truly appreciate all of your assistance and outstanding customer service. read more

This is an excellent company with amazing employees! I have been using bulwark for over a year and have had problems with centipedes and other little bugs up in my guest bedroom. They are prompt, efficient, and so so accommodating! All of their service people that have come to my home have been friendly-and again accommodating. They will come in the house if you'd like them to or they will just do the exterior. They shoot you a text about 10 to 30 minutes before they're going to arrive at your house. Super professional, just the best service I've received in a long time from any company! Can't recommend them highly enough! The young man that just came by today... Superb! read more

Terrible service, they cold called me offering a promotion and ensured it was not a reoccurring contract then i canceled via text and the continue to bill even though no additional services were rendered. read more

Bulwark does an amazing job! We have used them for years. Glenn Harris, our tech, came today and spent time going over everything. He took down several hornets nests, and even pointed out a spot he found hornets looking to start a nest. We are a new build and these pest services have improved our lives. read more

I contacted Bulwark after finding a black window on my front porch, along with an influx of spiders inside my house. They have a 6 month treatment option, so I went with that. The first visit they treated inside and outside, then come every other month now to treat/maintain outside. It has taken a few visits to see a difference, but it's helped. They do free re-treats and I requested that one time. They had someone out pretty quickly. Will probably keep this up once the weather warms again. read more

Bulwark Exterminating is the best of the bunch in Raleigh. After trying many, we've settled on these guys for the past four years. Always responsive and thorough, we haven't seen any bugs since we started with them. Mark was out here yesterday, and did a completely thorough job, as usual, treating for various bugs and rodents in every conceivable spot. Scheduling and follow up notices were convenient and allowed easy advance planning. We're fans! read more

Called Bulwark on Monday about a couple Wasp nests. One had become so active my spouse got stung just opening the door! I did get a foam killer and drenched the next day, but wanted a pro to remove it from inside the narrow opening in a screen door frame. Wednesday was soonest they could come so we just used the other door for a few days just in case. Turned out the spray did kill them, but wanted that nest gone! Their technician, Chris, arrived early Wednesday. He told me he'd freeze the nest in the screen door frame first and then remove it, which he did. It was a little tricky to get to it because of the spot it was in, but with the help of a needle nose plyers I had (hey mgnt, equip your employees with the basics!) he got it. Nice man. He also got one down by the front door with a handle. I'd definitely recommend them again, but seriously, a needle nose plyers would be a good addition for your employees. read more

Bulwark Exterminating - Wasp nest by front door. - Pest Control Near Me - Morrisville, North Carolina

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Bottom line: Good results with Bulwark Exterminating so far. Be aware that it is a continuing service, not one time visit/situation type of solution. Excellent service from staff and representatives with good communication as well. The Deets: I had the experience of hearing what I thought was a mouse inside my wall of my place and I did not wait around to call someone. I found Bulwark Exterminating in Yelp and saw they were local to me so I went with them. They had someone come to my place within 24 hours. I wasn't quite sure about the method but the representative that came out explained all that was to be done and why. I really had not wanted to get a continuing service for pests but wanted to address the job at hand, but also realize that this item may not be a "one-off" situation. So far....good results! No more sounds in the walls and I am ready to see where this subscription service leads this year as it may be a multi season type of situation to watch. The key thing besides results here is that everyone from the initial call to the representatives that have come out to handle each visit have been positive, personable, and convey confidence in their service. Communications have been very good in when the visits will occur and if anything needs to be done beforehand. They also allow you to discontinue if not satisfied, I was infomed in the initial visit. So far, so good with my experience with Bulwark Exterminating and looking forward to more of the same. read more

I signed up for automatic payments to come out of my checking account on a specific date every month. I have had to call numerous times for them to "get it right" and it still happens. If they can't get their bookkeeping, they no longer need my business! Bye, Bye Bulwark after 18 years! read more

Glen did a thorough and complete inspection of our entire house for pests. He treated for all suspected activity and made recommendations for other potential concerns and issues. Good job! Thanks. read more

I have used Bulwark in the past. They have pretty good organizational operations. Good communication via phone, text, regarding visits, issues, follow ups etc. In terms of treatment, the people who I interacted with were decent. I can't say exceptionally. Also, the prices are okay. I didn't continue my service with them because I figured I could do the same things with better quality and care. read more

Awesome company, texted me back right away and was about to get out to my house within the week to do a preventative spray. I'd recommend them to everyone! read more

Our technician Daryle Gee was here today right on time! He answered all my questions and gave some great advice! Very patient and friendly as well! Been here and have had Bulwark for almost a year and very impressed and satisfied with the results!! Thank you! read more

I've been using Bulwark Exterminating for about seven years and have not found a company that can replace them for a cheaper price or service. We are on the quarterly service plan and often call them for a complimentary return call between services. The return service is often because of seasonal insects we see inside the house. These are rare and usually Bulwark's outside service takes care of everything. I'm pleased with the service they provide! Appointments are very easy to schedule and they usually have openings in a couple of days. The people are always polite. The only reason I deducted a star is that the price has increased over the past few years. (What hasn't increased over the past few years?). But, I can't find another place that treats our home for less than Bulwark with the same level of service. Recommended! read more

This was my first experience hiring an exterminator. I didn't want to, but we had a situation that made it absolutely necessary. I reached out to a few businesses. Bulwark seemed to have reasonable and fair prices. They were also very responsive and friendly, both the sales rep and the service provider. They were able to send someone out to my house the next day. Impressive! read more

Once again, great service from Mr. John Mable. He is always pleasant, patient, and very thorough. He knows that I HATE bugs, so he infuses a little humor when necessary to keep the mood light. He exhibits concern and, knowing our property, he is always intentional about his plan of service. We appreciate John Mable and he is one of the reasons that we remain with Bulwark. read more

I stopped using them because after discovering the massive termite colony in the woods surrounding my house I got their termite service added to my bill. Well that's where the problems started. I told them I wanted a paper bill. They said they HAD to start me off with auto billing but I could call and have it switched to paper billing later. I did so... 3 times. They kept auto debiting my account and on top of that their termite service and bug spray service are separate so you get 2 bills. No way to fix it so I just quit using both services. They also changed their prices and it seemed like they changed the formula that they were using because I started seeing cockroaches about a week or so after they left. I called them and they said that the chemical is an attractant so thats why I was seeing them. That seems like a horrible idea to me but ok sure. In the 2+ years since they've been gone I only see the occasional cockroach... about the same amount as when I was paying for their services. read more

Extremely helpful and affordable service. They have an app that makes scheduling appointments easy as cake. I would recommend Bulwark to anyone in the triangle that wants to be pest free! read more

Bulwark is king on service and use great quality pesticide that is non harmful to my dogs and environment. Of course don't have your dogs near application for 30-60mins. Worst case scenario, they get itchy paws. Justin Núñez is the specialist who services my home and he's such a great guy. He even texts me photos of him closing my backyard gate. Like honestly who does that? Amazing service!!!! I'm always happy to turn down competitors because no one can compare! Thank you Bulwark for your amazing service! read more

Eric M very personable and professional. He answered my concerns and explained that product was Pyrethrins which pesticides found naturally in some chrysanthemum flowers. Safe!! He was thorough and efficient. Thank you Bulwark. Give Eric a raise! Excellent!! read more

Unlike other reviews here, our experience has been very poor. We signed a 12 month contract for service a year ago this month for $99 for service inside and out. But, they always came and went and I didn't know they were here. I saw the green receipt on my door later. I thought perhaps they're not doing it because of Covid. Enough is enough though. I'm paying for a service I don't receive! I called AGAIN two weeks ago to get the inside scheduled for JULY. Same thing happened. It wasn't' done. I called corporate and was transferred to a customer service manager, who offered no apologies that I took today off to move boxes out of the way and lead the exterminator. He couldn't have cared less. **Also, they NEVER knock down webs or do any preventative control on the exterior. You have to ask for that, too.** The exterminators themselves are nice men. I've never personally had an issue with them. Something is going on in the back end that's causing the problem. read more

DO NOT USE BULWARK Bulwark kept sending my mother letters. When she didn't reply (she has cognitive impairment) they decided to just show up at the house and talk her into spraying for mosquitoes. When I helped her write a check, I found that a much larger check had already been written to them without any documentation or invoice whatsoever. They have NEVER given us an invoice for this $248.00 "service" so I have NO idea if anything was even done. Her caregiver reported that they told her when they visited that there was NO charge and so she allowed them to spray. I wrote an email asking for documentation of anything done for Mom and never received anything. I asked that they not return because at this point I didn't think they could be trusted and then I hear today that they have returned AND charged my Mom AGAIN. UNETHICAL. read more

Please STOP calling me. I am no in need of your services, every week(it seems), I get a call about coming to perform service. I have no contract or agreement with your company. Stop calling me....If i need to post weekly I shall or every time I get a call! OMG this is Crazy Cra!! Thank you John read more

Erik M. has always provided top notch services. Appreciate his professionalism and thoughtfulness. Bravo Erik! read more

Unfortunately, I did not get very far with Bulwark Exterminating. During our initial phone call the representative made it clear that they have no way to disclose what a ballpark range of pricing may be for a typical or an atypical case may be as it would be a disservice to the other members on their team to provide this information to a potential client. Not a best practice as a small business owner myself. read more

Vincent Rice from Bulwark was here today. He was very nice and took care of my ant problem. He also did my regular treatment. He answered my questions and did a great job. read more

We regularly receive quarterly pest control from Randall with Bulwark. Randall is very nice and knowledgeable. He always calls before he arrives, and we feel very comfortable with him in our home. I do wish Bulwark had some type of online scheduling system, or a system with plenty of advance notice. I am not a fan of them calling and leaving an automated message that they will be at my house the very next day when I'm working. I always have to call back to reschedule, because I prefer to get the most out of our service and have them spray inside as well. For some reason they only spray the problem areas inside, which is different than other exterminators we have used years ago. I'm not sure how effective that is, but we are able to call back at any time to have them come back out to spray again at no charge. read more

Bulwark was recommended to me by a colleague, he's used them for years and loved them. I will say they have indeed lived up to the hype. I called their office and made an appointment for the next day, quick and simple, also signed up for their service for the next year. Randall came out for my appointment and was absolutely amazing. Overall, Bulwark offers a great product at a great price and they were my first call when I saw a millipede in by basement. It only took one to have me make the call lol I regret nothing!! read more

Maxx Bruno, my technician did an excellent job. He was polite, timely, thorough, and addressed all my issues. He refilled traps and thoroughly sprayed. read more

Elizabeth Golder came by for an inspection and quote for termite treatment. She was very prompt, professional and knowledgeable on the subject. She explained as she went throughout my house giving me great confidence on Bulwark's abilities and follow through. Highly recommend! read more

I pay for a year round service for pests and termites. 2 separate bills. Way too expensive for a service that doesn't help. I still see bugs 2-3 times a week. I Call these guys to come out and "spray" and it doesn't solve the problem. I'm ready to handle this on my own with products from a hardware store. The other big complaint I have with these guys is they are money grubbers. After I signed up for my year round subscription, I got over 25 phone calls getting me to sign up for Autopay. 25 calls!! During dinner time , on Saturday's, evenings, it was relentless. Absolutely ridiculous. Obviously autopay means they get their money in an on time and predictable way, but it was borderline harassment to get me to sign up. Never seen anything like it before. It has been a terrible experience. I can't wait until my year subscription is complete and then I'm canceling this garbage service. Terrible company to interact with and I strongly recommend you look elsewhere for your exterminator needs. read more

Their service is super convenient and they're very responsive to messages. They were able to schedule us immediately and even returned within a few days to make sure the critters weren't scurrying into the house after they sprayed the exterior. read more

We had previously used Bulwark, and the service seemed good; however, since using the service in Durham, we have been entirely unsatisfied. First, we had initially called them for mosquito control, but we have continued to have mosquitoes. Worse, after more than a year, when we cancelled our service with them, we learned that they had not been spraying for mosquitoes, which is obviously ridiculous since we had initially employed them to do just that. Second, we had them come to address fleas in our yard, and even with follow-ups, they haven't been able to address the issue. Even with using Frontline on our dogs every month, we still have them in the yard during the summer, and we live in central Durham--an urban area. It doesn't seem difficult to address them. Just do the job we pay you for. Third, 'technicians" come out to your house every month, but consistent with the lack of results above, I'm not sure they actually do anything. I just watched our last "technician" Josh merely walk around the house for a few minutes for our $60/mo. treatment. Didn't seem like he did anything. Sixty bucks for a couple-minute lap around the house with no results seems like an exploitative payday. Given that and the lack of results, we have cancelled with Bulwark and will be seeking other/better pest companies. I would not recommend them. The results speak for themselves--nil read more

I have been with this company for 6 years, my current tech is Josh Unger, he is great! I have never had a pest problem however when an issue does arrive my techs have always been quick to respond, provide effective and fast acting treatment and do so in a friendly and professional manner. read more

I give bulwark 5 stars. I've been with them for a couple years now and they have never disappointed. Joshua is very professional, courteous and timely. Definitely recommend Bulwark for pest control read more

These guys have been really good for over a year now. We've had several different technicians, but it wasn't until we had Matt Welsh that we have truly appreciated what they can do. He has made a big difference in the one on one service we get from Bulwark. Anytime we've had an issue he's come by and taken care of it personally, and made sure he explains what he did and how we can maintain. Matt has gone above and beyond to make sure every corner of our house is truly covered and pest free. read more

I'm skeptical of extermination companies, most of the time they sell you on a grand long term plan of eradication, and then don't follow through. I have to be honest, Bulwark was trending that way with me as well. The first folks that came out to service our home from Bulwark provided, in my opinion, a very lackluster service. I didn't feel like they took our input on where our issues were into consideration, and I didn't like that they weren't keeping up with the original salesperson's glowing accounting of all the different ways they would ensure ants were eliminated. It seemed to me that the service provided was very perfunctory and abbreviated, in and out. Fortunately Tammy reached out to me on her own to check in, and after explaining our feelings, immediately scheduled Eric to come visit our home. My attitude completely changed about Bulwark as a result of Eric's service of our home. He seemed very thorough, including leaving ant bait in critical areas that I pointed him towards as the source of our main problems. He took time to do both floors of the home, and the perimeter of the home, taking special care to hit our problem areas. I'll update the review if the situation changes, but so far, I'm very pleased. read more

Bulwark has been coming to our home for several years. They make quick work of getting rid of spiderwebs and spraying for creepy crawlers that try to get into our home. Highly recommend! They're employees are always friendly and knowledgeable. read more

Just had our first service with Bulwark. We'll see how well they keep the bugs away, but so far incredibly pleased with their customer service and pricing. We were not happy with our experiences with Terminix and decided to give Bulwark a call, less than a week later we've had our first treatment. Would've been sooner, but the rain delayed it. Both on the phone and in person staff have been great. Big thanks to Elizabeth Golder who just completed our first treatment! read more

I've been using Bulwark (specifically Eric) for over two years now and I've never had a single issue. They always come when they say they will, and work with you to ensure the areas that need to be treated are treated. If they need to come in between appointments, they do, without additional charge. Every time I've needed to contact customer support (once or twice) they always answer right away and are very helpful. I'd recommend Bulwark for anyone looking for basic services. read more