This place is great. Our lab was having stomach issues for years. We thought it was something…read morenormal that came with an aging dog. Switched over to the food Dee O Gee recommended and her issues stopped within a week. Latoya spent the time to educate us about the nutritional benefits of a quality food. Highly recommend this place.

I need folks to understand a very dear friend of mine took her elderly dog in and her other little…read moregirl in to have their nails clip. They've been going there for 5 years. Before the place was bought, a groomer named Helena, approximately 60 years old, right in there was not only abusive. She was mean, she hurt both dogs by holding these tiny little chihuahuas, so tight they were screaming.My friend pleaded with her to let go of my dogs.You're hurting my dogs.The woman was horrendous to my friend. This is not the first time I have had a friend go there. This is the second time. Now the abuse that this woman Helena put down on these 2 little dogs has got to be noted, it has got to be reported. This woman was horribly behaved. Rude is the understatement, but the cruelty that she showed towards those 2 little dogs and towards. My other friend's dogs is absolutely horrendous. I am telling anybody, and everybody do not go to this place. Do not do it and whatever you do.Don't ever leave your dogs there alone.Don't do it

I am extremely unhappy with my experience at Tropical World. I came here on an errand for my…read morebrother and traded three adult angel fish for in store credit. I didn't know how much my fish were worth. I was given $7 a fish. When I came back two days later to bring in a dead fish they sold me, they were selling my angel for $39.99 a fish. I couldn't believe they had ripped me off so badly. One of my friends had warned me about this place. I should have listened. On a separate note, 2 of the 4 fish I bought here died. The store checked my PH levels in my water and told me my tank was good (which was no surprise since I have 7 healthy angels living in it.) One fish they sold me, died before it even got home. I think it died from stress from the lady trying to get it out of the tank (this is the one I traded in for a new one). Another angel died after being in the tank for 3 days while the other two I bought at the same time were and are doing great. VERY DISAPPOINTED. Don't go here. RIP OFF!!!

Called as website states a special for $30 no appt needed see pic. Women was cocky and said no and…read moreshe has no control over website. Rude

Wildly unprofessional every single time. This time I went to get my dog's nails trimmed and was…read moreturned away because they were "closing up" an hour and a half before the store closes.

I hadn't been into this store in several years because I didn't used to care for the claustrophobic…read morelayout and, frankly, the smell. But I stopped in recently after being next door at UPS, and I was shocked at the improvements under the new owner. The layout was open and clean, no smell anymore, there was a variety of products for all kinds of animals, and a nice fish department. The employees were very friendly and the woman I spoke with was funny and knowledgeable. I will definitely be back here to shop again. It's nice to have such a welcoming pet store in Hamilton. The pink cockatoo is a bonus.

I've bought dog food and supplies many times from this store. The owner is willing to order any…read morekind of dog food I need, and in bulk. Wild about pets is much cheaper than the pet food stores in Missoula. I feed raw and the owner has been very professional and helpful. The store is small, but the owner and employees have always been friendly and knowledgeable. I'm from Utah and will drive to Hamilton over trying to get a shop in Utah to order my dog food. Love this shop and all it has to offer.

Brianne is Amazing! She takes the time to make sure she you and her are on the same page as far as…read morestyle and length and i definitely trusted her to make any kind of adjustments as she went if needed. My golden doodle puppy who had never been groomed before, and my mutt who generally doesn't enjoy being groomed both did awesome with her. Their cuts came out adorable and exactly how I wanted them, and I went back to her several times with amazing results every time! I'm so sad she moved away from me and am searching for a new groomer who can reach the same standards!

Got a notification my order will be delivered in less than an hour and saw the driver just hanging…read moreout at Rosauers for more than an hour. Tried to get "help" from DoorDash but it directed me to petco who is not helpful at all.

Great selection of unique and high quality items. Parking is limited although there are a few spots…read morereserved for the store right in front of the entrance. Staff was not overly helpful or friendly but I would still come back and would recommend.

I have small dogs and bought some tiny stuffed toys for them in super cute shapes. They may have…read morebeen cat toys and that is usually the toys I buy for my tiny dogs. They have a lot of cute unique items here.

Intelligent, nice people who listen to you and work with you to find the best food for your dog…read more They helped me work through figuring out an allergy situation with a new pup and had great suggestions. I've had dogs for 25 years and this is my favorite dog food/ supplement/ information source by far. Highly recommended.

You spend thousands of dollars on supporting a super expensive dog store for years... for them to…read moretell you that they will not accept frequent buyer cards because "it's been too long" EVEN THO they originally said that they will always accept the frequent buyer cards just not give any more out" Pretty crappy and extremely poor customer service. The worst thing you can do as a store is give out points and then take them away. It's just like stealing. I was going to spend close to $200 and asked them to honor my point cards which equaled $20 bucks and they wouldn't accept it. I asked to speak to the manager and she said she would only take $10... how 'bout I take my business elsewhere. Will never shop here again.