I was on my way home to northern VA in early December from western NC, and began experiencing an…read moreunusual (concerning) noise with my car. I stopped at Krew to have the issue assessed. The mechanic ride with me to hear the noise and diagnose the issue. After returning to the shop, he quickly addressed the issue (reattached a portion of the protective under panel) and sent me on my way without charge. The kindness was magnified by the fact that I was traveling alone, had just experienced the death of my father a few days earlier, and some winter weather was in play.

From the owner: Family owned and operated 16+ years of experience…read moreFriendly customer service Dealer Grade Diagnostics

Great place to go to get work done and or inspection. Great group of men here and they are very…read morepolite and professional. Would definitely recommend to go to!

Not the cheapest but the best. They take pride in their work. They are honest and won't do the job…read moreunless it's repaired right.

Broke down and these fellows took care of me. I ended up needing a tow to their shop and they fixed…read moreit. They gave me options. Belt broke and pulley got damages by a helpful bystandard. They fixed replaced and got me back on the road. Good people. These people gave me mercy and cared. Id recommend them.

A+++++ I'd recommend this guy any day!…read more And he's nice too. Arrived on time and everything went smoothly.

Only place I will take my vehicle! I know the repairs are done correctly, I'm not being price…read moregouged or told I need repairs that aren't necessary!

Don't be in too big a hurry. Had to have engine replacement and it takes time but it's also hard to…read moreget something done when you show up to work at any old time you feel like it. Things started bad from the beginning. I'll make it brief but believe me when I tell you this bunch was a lot of headaches. Knowing my motor that I had paid him for was being delivered was a no show at 10:30 am on the day of delivery! I stood in the parking lot and watched my new motor be hauled off for redelivery because, although I had paid, the mechanic had not and driver could not leave the engine without the business owner being there to pay for it! 10:30am folks! Long story short, not very dependable to be at work, had to constantly go by just to make sure of work being done on mine to find others being shuffled in front of mine multiple times, asking for money before job is done, tells you he will take care of something and make it right but only talk, vehicle had multiple cosmetic issues that were non existent before turning it over to him, and all in all just very unprofessional. Do not recommend. My vehicle still isn't right and it's things he worked on and said he would make right. Headache from the get go. By the way, 2 months after motor was delivered before I got the vehicle back. This for a 12 to 24 hour job. Yes, it was a good price for labor but so what if you have to have someone go behind and clean up the mess?!?!

We were originally holding off on posting this review to try and maintain a level of…read moreprofessionalism with Mr Gibson and his crew and even give them a 2nd chance after a horrible encounter but its clear we need to look for service business elsewhere. Back in November, 2025 we brought our car in for a cata converter replacement, we had the converter ordered in advance and during the times we had the quote generated which was $1,500+ we were given verbal promises that the car would be done same day. First day? It was not completed the same day as promised. They then said they would have the car fixed by lunch time at the latest TOMORROW, tomorrow lunch comes around? Still not done. 3rd day we got law enforcement involved to get a proper update/record as we did not have a spare vehicle to get back and forth to work and were getting fed up with the excuses, this is when Mr Gibson himself showed his ugly side and began his verbal assault towards us mocking us in front of his entire team and had embarrassingly brought us to the wrong vehicle in the bay that wasn't even ours while screaming at us. It took 3 full days and a little extra time as they stayed after close to get the vehicle done before we could finally leave their shop. They had 1 single mechanic working on the vehicle for the first 2 days and only on the 3rd day realized they needed to put more hands on the job. We were suppose to have another service order for an oil housing unit repair on our vehicle but we will not be coming back as its clear Mr Gibson and his crew are just not the right fit for us after speaking to them again today. Overall horrible experience, rude, snotty attitude from the front office ladies, and even ruder unruly behavior from the guys behind the ladies.

New to Abingdon, needed VA inspection on two vehicles. They did a great job getting them done…read morequickly!

Had a blown head gasket one a vehicle. Took it to B & R was promised they would have it done in a…read moreweek. After 3 weeks of excuses and run around. Had the vehicle towed to another shop. Was told the vehicle had been poured full of stop leak. The head gasket hadn't been changed; was also told by B & R the air condition was bad and needed a A/C kit. Upon inspection by another garage the A/C hadn't been changed, when confronting B & R about this they blamed an employee and said he told them he had done the work. I asked for receipts for the parts. They never produced any receipts other than saying there here somewhere. Finally, they offered a partial refund. I asked for full because they had bought no parts and only poured the vehicle full of stop leak. Had no receipts for any parts. I have filed a suit in civil court. Please do not use these people I have never been given the run around and flat out lied to for weeks. Like Billy and Ren

From the owner: We treat every customer vehicle like it is our own. We are willing to go above and beyond to help…read moreyou get back on the roads. No problem to big or to small we can work on them all.