Let me say at the outset that this is about Morgan-McClure Ford's service department; I live in a…read moreneighboring town, and this service department serves a large portion of people who need automotive repairs (and don't necessarily drive Fords) and who, like me, have not bought a vehicle from the company's sales department across the street. I've lived in six states, mostly in urban situations, and I would put these guys against anybody! I don't run immediately to an auto mechanic when I have a problem that doesn't keep me from driving, so by the time I get to one I usually have a list of things that need to be done. I've also by then tried to diagnose something or other, and I'm not always right (to say the least). But I can go to this service department with my list, and if something on the list doesn't need fixing, they don't do it. I suspect that part is no different from other places. But the difference here is, They don't CHARGE me for the undone task! They tell me exactly what they did and didn't do, and they take the time to explain to me where my "diagnosis" of the problem went off the tracks. It's not easy to find an auto-service shop that is both competent AND honest. I've had one or the other, and sometimes neither. But these guys are both. I trust them to keep my vehicles in good running order without padding a bill, and I have yet to be disappointed in them. An added plus: everyone there (Angel at the front desk included) is a pleasant person.

Cannot thank these guys enough! They bailed us out of a tricky situation after the wheel bearing…read morebroke on our boat trailer on our way to the lake. He had to pull our trailer with the boat still on it up onto the rollback without one of the tires, even though he had never attempted such a thing before. I cannot thank them enough for being so kind and helpful on a Friday evening on a holiday weekend. Their service wasn't JUST good, it was FANTASTIC. Thank you Aaron!

Just incredible customer service. I was in an accident on the freeway with two small kids in awful…read moreweather... on a race weekend. Meadowview helped me calm the kids and drove us an extra hour to find a hotel that had room, then helped me unload my stuffed car in the middle of the night. I couldn't be more grateful for such kind and reliable help during a tough time.

I've taken my truck here twice and I can honestly say that Josh is great!…read moreGreat customer service, fair prices and very honest! I will continue to give them my business

Great people...helpful and honest. Have had a couple vehicles repaired here after accidents and…read morehave always been happy with the service, communication and quality of repair. They keep you informed and stay on schedule. They have repaired our cars back to looking new!

We were rear ended in Bristol,Va. I went to the hospital, my husband was taken of by Jason, who…read moreloaded up our totaled car, took it and my husband to the locked lot. He gave my husband a ride to the hospital. He was available on our time for us to "check all the nooks and crannies" as we said goodbye to a fabulous vehicle. He was friendly and knowledgeable, and open to a hug. I felt very cared for at a scary time.

Professional and courteous, the owner is very accommodating, Franklin worked on my car and he was…read moreso diligent about everything! Polite and knowledgeable. Will definitely return, GREAT SERVICE 5 STARS!

I had a choice, and I'm glad I came to Larry & Terry's Collision. My car was in the shop earlier…read morethan expected, and turnaround time was as promised. The repairs look great. Thanks, again!

What a company! Great skills, commitment to quality, friendly relations. David Bowers, manager, is…read moreprofessional, easy to do business with and honest. They did an incredible of job fixing my car. No one can even guess what side was damaged! I checked in on my car frequently, maybe too frequently but Dave was a straight shooter, no bull. He delivered on every promise and I know that was not easy. I wish every company I had to do business with was as honest and skillful as this one is , and I mean it!

I had a dent removal from our suv and he was highly recommended by two reputable automobile…read morebusiness owners in Abingdon, Va. The owner, Jeremy did an outstanding job. When I met for an appraisal, he found another very small dent that I had not noticed. Jeremy repaired both dents perfectly. His knowledge and skill level was exceptional. Look no further, he is your "GO TO". Betty

Wonderful service, as usual. Clear explanations. These people do not talk down to a woman, but tell…read moreme, and I'm sure other women, what we need to know to make intelligent decisions about whatever automotive repair/work needs to be done. Thank you, H-Tek, for many years of such service. Sylvia Nickels

These guys did good work on my Acura. However, they inconvenienced me when I tried to take my…read moreToyota in. I bought rear disks and pads for my Toyota intending to do it myself. Time passed and I never found the time to get to it. The rear brakes started making noise so I decided just to take it in. I called for an appointment and told them I wanted an oil change, brake fluid change and the rear brakes done. I told them I had the brake parts and the lady on the phone said they could not warranty it if they used outside parts and I said fine, that's OK and made the appointment. I showed up the day of my appointment and brought someone to give me a ride home. When I told them I had the brake parts they told me "we don't install outside parts" . If they had told me that on the phone I would not have wasted everybody's time. I went to Carpenters automotive instead and they had no problems doing the work.

Unfortunately I had to have my van fixed I hit some black ice I definitely would recommend Russell…read moreBrooks for your body shop needs honest nice work and fair