Have done oil changes on our Yukon. Timely service. Good value. And it's not a chain.read more

Thank you very much for your fast service and great hospitality. Being from out of state your…read morekindness means alot. Darby Pellish

I was on my way home to northern VA in early December from western NC, and began experiencing an…read moreunusual (concerning) noise with my car. I stopped at Krew to have the issue assessed. The mechanic ride with me to hear the noise and diagnose the issue. After returning to the shop, he quickly addressed the issue (reattached a portion of the protective under panel) and sent me on my way without charge. The kindness was magnified by the fact that I was traveling alone, had just experienced the death of my father a few days earlier, and some winter weather was in play.

From the owner: Family owned and operated 16+ years of experience…read moreFriendly customer service Dealer Grade Diagnostics

Great place to go to get work done and or inspection. Great group of men here and they are very…read morepolite and professional. Would definitely recommend to go to!

Not the cheapest but the best. They take pride in their work. They are honest and won't do the job…read moreunless it's repaired right.

A+++++ I'd recommend this guy any day!…read more And he's nice too. Arrived on time and everything went smoothly.

Broke down and these fellows took care of me. I ended up needing a tow to their shop and they fixed…read moreit. They gave me options. Belt broke and pulley got damages by a helpful bystandard. They fixed replaced and got me back on the road. Good people. These people gave me mercy and cared. Id recommend them.

We were originally holding off on posting this review to try and maintain a level of…read moreprofessionalism with Mr Gibson and his crew and even give them a 2nd chance after a horrible encounter but its clear we need to look for service business elsewhere. Back in November, 2025 we brought our car in for a cata converter replacement, we had the converter ordered in advance and during the times we had the quote generated which was $1,500+ we were given verbal promises that the car would be done same day. First day? It was not completed the same day as promised. They then said they would have the car fixed by lunch time at the latest TOMORROW, tomorrow lunch comes around? Still not done. 3rd day we got law enforcement involved to get a proper update/record as we did not have a spare vehicle to get back and forth to work and were getting fed up with the excuses, this is when Mr Gibson himself showed his ugly side and began his verbal assault towards us mocking us in front of his entire team and had embarrassingly brought us to the wrong vehicle in the bay that wasn't even ours while screaming at us. It took 3 full days and a little extra time as they stayed after close to get the vehicle done before we could finally leave their shop. They had 1 single mechanic working on the vehicle for the first 2 days and only on the 3rd day realized they needed to put more hands on the job. We were suppose to have another service order for an oil housing unit repair on our vehicle but we will not be coming back as its clear Mr Gibson and his crew are just not the right fit for us after speaking to them again today. Overall horrible experience, rude, snotty attitude from the front office ladies, and even ruder unruly behavior from the guys behind the ladies.

New to Abingdon, needed VA inspection on two vehicles. They did a great job getting them done…read morequickly!

Had a blown head gasket one a vehicle. Took it to B & R was promised they would have it done in a…read moreweek. After 3 weeks of excuses and run around. Had the vehicle towed to another shop. Was told the vehicle had been poured full of stop leak. The head gasket hadn't been changed; was also told by B & R the air condition was bad and needed a A/C kit. Upon inspection by another garage the A/C hadn't been changed, when confronting B & R about this they blamed an employee and said he told them he had done the work. I asked for receipts for the parts. They never produced any receipts other than saying there here somewhere. Finally, they offered a partial refund. I asked for full because they had bought no parts and only poured the vehicle full of stop leak. Had no receipts for any parts. I have filed a suit in civil court. Please do not use these people I have never been given the run around and flat out lied to for weeks. Like Billy and Ren

From the owner: We treat every customer vehicle like it is our own. We are willing to go above and beyond to help…read moreyou get back on the roads. No problem to big or to small we can work on them all.

Always go to Rusty's to get exhaust work done! He does very good work at good prices! Way better…read morethan Larry's in Abingdon that almost got me killed years ago by laying my exhaust right on my rubber brake line causing my brakes to go out! If you install any aftermarket exhaust part and have problems,Rusty will also fix that,as he did for me on a mustang once before! I never trust anyone but Rusty with my exhaust systems anymore!Rusty will do a good job and do it right the first time every time!

If there was a six or seven star rating, I would give it for Rusty's shop. He does fabulous work,…read moretook my car with its swiss cheese rusted tailpipe and in a couple of hours returned a shiny, new, top notch job at an extremely good price. Honestly. I was expecting double what he charged. He was most hospitable, inviting me to make myself at home in his cozy waiting room full of memories of the 50s, 60s and 70s when American muscle cars were king. Living proof that old-fashioned service is still alive and well. His years of experience and kindly manner were a welcome breath of fresh air. Made my day! Can't recommend him more highly.