Went for a 5 minute appointment, waited almost 2 hours, this happened twice now. They need to get…read morea better handle on their scheduling.

Trying to talk to a billing person was very difficult. Was left a message about a bill. I already…read morepaid and to call back a certain number. That mailbox was filled! It took me 20 minutes to talk to a person and of course they did not have the information available. I will never ever go back to this practice again. Whereas the clinical staff was fine, their billing department leaves much to be desired especially if you have already paid a bill. I get the distinct impression that they would like you to double pay.

Be careful what you ask for.. sweet staff but some issues. Issues on O2 skin procedure with skin…read morelooking burn for a month around mouth. Gave a second chance after they gave me fade cream for that that cost me $$ yes.. I had to pay for corrective cream. Tried them for filler later. on both no visual difference to be honest. Be careful regardless what you want!

I have been with Family Vision for many years . This morning , I had an appointment at 11:30. I…read morelive in Greenville, it's about 45 min , I could have chosen to find another Optometrist in Greenville instead of driving all the way to Clemson , but I kept my loyalty to this business. for the first time I was late 15 min , I tried to check in , I was told I had to reschedule , i was told that I got there at 11:47 . No flexibility , even tho was my first time , even though it has been raining all day. the office manger and the check in receptionist have no regard for their patients , 2 minutes out of the 15 min rule , for a patient that have been with them and on time for years . Where is the patient rights when the doctor is behind and we have to wait 20 or 30 min passed our appointment time ? , do we get a discount ? . We have as Patients have no rights , it means we are of no value , the only time that it matters and is important is the Optometrist's time . I surely will not go back to this practice.

Dr. Shaller makes every effort to bring the latest technology together with the very best staff…read more His careful attention to patient needs is outstanding. I have undergone cataract surgery with Dr. Shaller with fantastic results. I would highly recommend him as the most caring eye specialist I have ever seen. His staff is also the very best.

When I moved back home from working in Atlanta, I needed to find an eye dr, and went with Clemson…read moreEye for three years. I was SO over the checking in electronically; checking in on computer before you come, etc. etc. I went to Dr. Graves at Family Vision in Clemson. I could not have imagined the difference in a vision center!! Night and day!! They actually answer the phone when you call. A person checks you in! I did not feel that Dr. Graves was "rushing" the appointment. It didn't feel like a quick rush in and rush out. He was SO much fun to talk to. Mostly about cars. Oh, I didn't know you were from the Dakotas. I worked up there and lived in Jamestown ND. If you want the feel of making an appointment and seeing a doctor that cares without all the MY CHART stuff. This is the place. And, the gentleman in the vision center. Absolutely spot-on with the service. Also very fun to talk to. Excellent employee.

Best optometry experience I have ever had. Very thorough exam and all charges were transparent and…read morereasonable.Dr. Morris is outstanding.

Nothing was good about my experience with Dr Cole and Southern Eye Associates…read more Waited over 1.5 hours to have the assistant get upset with my service dog in training- which they knew about when I made the appt. She walked out after 3 minutes. 10 minutes later Dr Cole came in to tell me, he was cancelling the appt and I could reschedule when someone can watch my dog. I said, I am not coming back. They tried charging me. I called my insurance to tell them not to pay, Dr Cole cancelled the appt after he slept in. I went to the front desk several times during the hour and half and none of them could tell me why I was still waiting. Went to Jervey Eye Group and had the greatest experience.

Dr. David Williams is a great doctor. He performed cataract surgery on my husband and it all went…read morewell. All the office staff are efficient and friendly.

An Excellent group of very courteous and professional people who I believe you can trust your eyes…read moreto. I have been to several eye groups, Medicus and Doctor Rossow were thorough with my exam and did, by far, the best job of explaining things and making recommendations to me. My wife started going here and was also pleased with Dr. Rossow. I highly recommend Medicus.

When a patient calls begging to be seen, see the patient. The response "He was just seen in March",…read moredoesn't help when it's the end of October. Things can and do change. Just a reminder Emergency Rooms and Urgent Care Offices don't have the equipment to check your eyes. If you value your eye sight don't depend on Medicus. You need a doctor that will be there for you.

I went with my daughter who's 20 and she's disab and she's broke her glasses. - we just moved to sc…read morea year ago and the staff was very nice the doctor cared about her eyes and back of the eyes and she picked out her glasses and picks them up in a week. it was a very nice office.

Staff was very pleasant and patient with my questions. Glasses are typical (selection and price)…read morefor a private practice. Please note that this is not a Walmart or express glass pricing. They accepted our insurance so it came out even. Facilities, wait room and showroom are clean and bright. Parking is easy. Optometrist was very pleasant but also not chatty, which works for me. Strait laced and polite, but has work to do. 8/10. Will be back. I am biased as my Aunt and Uncle are/were both optometrist, now retired and out of state so the bar is set pretty high. They were the best

The doctor I saw was great , however the staff could use some customer service training. Very rude.read more

They have terrible customer service. I have been a customer for 3 years. I called because I had…read morean ulcer on my eye. Not only was the person on the phone rude - she said the next opening was in November - really? I had an issue. I have never been in there when they were not rude - and not helpful at all! I called my old eye clinic in Athens Georgia- Athens Eye on Hawthorne Avenue- they were wonderful! I will never go back to Clemson Eye! Ever!