Rob was so kind and very knowledgeable. he took care of the brake situation on our grandsons used…read morebike. And now it is almost good as new! And very reasonable price!!! My grandson was also very impressed with the school bus Rob uses to make his rounds. He got to look inside Thanks Rob !

Bicycle hub is mobile now. I have a race coming up and due to corona my main bike shop had a backup…read moreon tube ups with a waitlist over 200. Rob at bicycle hub had recommended a bike for me and I love the endurance road bike I got (his recommendation), so I decided to give him a try for tuneups too. He did a great job and my bike returned cleaned up and in tip top shape. He even was able to add on an extra bike. Price was great. Very happy with bicycle hub and would definitely use them again!

Good service, knowledgeable staff and not trying to sell you a bike, just trying to help you find…read morewhat you want.

The only bike shop I've gone to where I've not been spoken down to, pressured, or lectured. As a…read morefemale, I feel like salesmen try to steer me to pretty bikes, and cute things. Not the case here, he listened to what I wanted and what I didn't want. Gave me plenty of options and supported my decision to look at other shops before I commit. In summary, extremely highly recommended.

I went to Eddy's in Willoughby just for a few items and was greeted by Jake and he had Great…read morecustomer service skills I was very impressed and will be brining my bike to get serviced there. Highly recommend going to Eddy's. Thanks Jake.

After paying for a $100 tune up six months ago, they fixed a problem with the brakes, but they…read morestill made noise, which i don't think it should have, but it worked, and I don't complain about incompetence. But yesterday , my 17 yo daughter brought the bike up there for me, because she accidentally bent the front derailer. Even after she was explaining that it was for her dad, the service person repeatedly told her that there was a ton wrong with the bike (not at all) and the whole bike should be replaced. This is six months after a tune up. From them. Where nothing was ever stated that anything is wrong. THERE IS NOTHING WRONG, I've been riding it constantly, and the jerk salesman tried to take advantage of a couple of kids. It is a $600 bike with a bent derailer, and we were told we should just replace the whole thing? Um. No. I remember when Eddies came to that location, and was happy of their success after 20 some years, even if their prices are ridiculously high. Not so much anymore, sounds like they just want to prey on people for cash, or they only train their staff for commission. I'll never know, as I won't be setting foot in there again. There are a few other family owned bike shops in the area who might actually not be cool with ripping kids off. Shame on you.

Typical big box sporting goods store. They have everything. I needed some workout slax and they had…read moreplenty of offerings from 4 of the top suppliers. I picked out what I wanted and was out of there... easy peasy. I go there all the time.

Went in this past weekend to pick up an online order. Of course the sign says to log into the…read morewebsite and go through the process and then an employee will bring your items to you. Don't understand why we have to go through the whole process. When I hit the "done" button and employee who was standing 10 ft from me came up and gave me my items. Couldn't I have just walked up with my ID and order number? Would have saved a lot of time. Very expensive store. They do have a great selection but everything seems way overpriced compared to other sports stores in the area. Staff is very nice and helpful when they see you.