I deeply regret choosing this place for treatments. During my consultation, I was assured RF would…read moreeffectively address my concerns, but after spending $960 on six ineffective sessions, my request to switch to microneedling was denied. I ended up spending an additional $224 on microneedling, bringing my total to over $1,300 in two months, with no results. I was later offered a modeling agreement, under the promise of 2 complimentary facial treatments, including a facial the same day. Trusting this, I signed the agreement and had the facial, only to be charged $79 afterward. To my shock, the owner jumped in to claim the consent was only for two extra RF treatments--treatments that had already proven ineffective during my sessions. On my last visit the owner admitted my condition is difficult to treat and RF results aren't guaranteed--information that should've been disclosed upfront. Adding to the frustration, the owner consistently responds with a generic apology to dissatisfied customers, showing no accountability for their practices. While Keiko and the receptionist were kind and professional, the owner's dismissive and inconsistent handling left me feeling misled and taken advantage of. I hope no one else has to go through this frustrating and costly experience.

Hsd an appointment lady week for a facial ay Bodybrite. Dilsha provided the best service…read moreexplaining what she was doing during the entire facial. There was no pressure to purchase any products or additional services. My face felt and looked great after the facial. I did decide to purchase a year contract for facials because of how I liked the serviced, plus it gives a discount on the facials. I would highly recommend this spa.

Kristy is awesome! I enjoy everything about my visit there, the chit chat, the ambiance, whatever…read moreprocedure I am having done and the pure kindness of who she is. When I'm in need of a little boost either for my face or my spirit I know I'll find it there! You cannot go wrong if you try one of the many awesome procedures Kristy does! I cannot say enough positive things! Wish I could give her ten stars!

I have short lashes and went for a lash tint. My lashes are more noticeable, and the darker color…read morealso acted like a sort of eye liner giving my eyes more definition. Thanks Kristy!

The staff with sweet and welcoming! I wouldn't trust anyone else to do my injections or facials!…read moreThey offer a variety of services to help with your needs!

Very happy with this med spa. Everyone is so knowledgeable and everything is explained very well !…read more You would love going here! Great results!!!

I do not like giving bad reviews but I also do not like being treated rudely…read more We've come here quite a bit in the past , which equals a significant investment of money . We stopped for a while and just out of familiarity, decided to try this same spa again. Let me pause here to state that on many visits I was told by the staff that they were not certain how to do the payment method I was using for their system but we ALWAYS ALWAYS stopped at the desk to make payment. Fast forward to my most recent appointment where I was told would be free. We ended up getting a shot which I was under the impression was a sample but nevertheless knew would be no charge because Christy (the owner) said 'when you get your order in the mail you can give it back to me.' Also because the staff told me there would be no charge. By my interpretation that means no charge right? Because when we get our order, we are returning it. Ok? Maybe I missed something. When I told the owner, Christy, that I was told it would be free she sarcastically says to me 'where did you think the payment would come from? It has to come from somewhere.' I cannot spend my money with people who are sarcastic or rude to me. The Second issue is she repeated a few times that I had a balance from an old bill when I used to come there, which I did not know about and was not informed about. Her exact words were "well some people just run up out of here". That was the nail in the coffin. I have never and will never go into a business, use their service and "run up out of there". I am a business owner, I pay my bills and we went there for quite a while at the time. If my intentions were to steal services I wouldn't have been a return customer nor returned at this point. I've gone to the desk every single time on the way in AND on the way out. And as I mentioned earlier, many times those girls were young and had trouble manipulating the payment and didn't know what they were doing. That had nothing to do with us; we thought that we had paid and came back to our appointment the following week. We were never informed of anything afterwards. I'm fine with paying the past bill but will not be returning. Something I learned in Marketing 101 years ago was that 80% of your business comes from repeat business. I say that to say if I were a business owner, I probably would've not spoken to a customer like that and preferred to have them as a returning customer going forward. Lesson learned; very rude woman.I do not like giving bad reviews but I also do not like being treated rudely. We've come here quite a bit in the past , which equals a significant investment of money . We stopped for a while and just out of familiarity, decided to try this same spa again. Let me pause here to state that on many visits I was told by the staff that they were not certain how to do the payment method I was using for their system but we ALWAYS ALWAYS stopped at the desk to make payment. Fast forward to my most recent appointment where I was told would be free. We ended up getting a shot which I was under the impression was a sample but nevertheless knew would be no charge because Christy (the owner) said 'when you get your order in the mail you can give it back to me.' But also because the staff told me there would be no charge. By my interpretation that means no charge right? Because when we get our order, we are returning it. Ok? Maybe I missed something. When I told the owner, Christy, that I was told it would be free she sarcastically says to me 'where did you think the payment would come from? It has to come from somewhere.' I cannot spend my money with people who are sarcastic or rude to me. The second issue is she repeated a few times in this recent discussion that I had a balance from an old bill when I used to come there, which I did not know about and was not informed about. Her exact words were "well some people just run up out of here". That was the nail in the coffin. I have never and will never go into a business, use their service and "run up out of there". First,I am a business owner, I pay my bills and we went there for quite a while at the time. If my intentions were to steal services I wouldn't have been a return customer nor returned at this point. I've gone to the desk every single time on the way in AND on the way out (ironically even on this recent visit and was STILL told no fee) . Secondly, and as I mentioned earlier, many times those girls were young and had trouble manipulating the payment and didn't know what they were doing. That had nothing to do with us; we thought that we had paid and came back to our appointment the following week. Third, we were never informed of anything afterwards-and its been two years, which validates that the issue is on their end not the customers'. I'm fine with paying the past bill but will not be returning. Something I learned in Marketing 101 years ago was that 80% of your business comes from repeat business. I say

Unfortunately, I have to give Christy a zero. I went there for Botox and filler and explained…read moreexactly what I wanted. She put the Botox and filler where she wanted it. $1,200 later I have no results whatsoever. She refused to work with me and make it good. Such an unfortunate and expensive experience.

Monica is awesome! I felt very comfortable getting waxed and she knows what she is doing. I will be…read morereturning

Monica was great! She has a good system for keeping clients from overlapping/meeting and had…read morecleaning supplies ready. She was super fast and it was pretty painless. I definitely recommend and plan on returning. She also has a discount for students!

Patricia just gained another client! I'm hooked! The atmosphere is just lovely, from the calming…read moremusic to the nature scenery projected on the wall. I am a hard pressure and deep tissue kind of gal, and although I think she could have went a little harder on me, she did everything just right. She clearly knew my problem areas just by feeling it out and worked on them instead of moving on. I did a massage facial combo and thought it was a great mix. Lovely, it was all just lovely!!

Heaven. Plain and simple. Patricia is professional, timely, and truly talented. Her space is clean…read moreand quiet. I had a 90 minute Swedish massage and 30 minute facial. Both were outstanding and very relaxing. I can hardly wait to go back.

Amazing service done with my technician, Irina. She knew exactly what exactly what my skin needed…read moreand was able to personalize what my skin needed. Very personable and knowledgeable about her services.The room was very clean and smelled amazing. Also booked an appointment for full body laser and I cannot wait.

I've gone to Azura Spa for 4 different sessions every week. Irina is an absolute brilliant…read moretechnician and has made my skin look smoother and healthier. She is very personable and extremely knowledgeable. Not only that she really goes the extra mile to make sure you are comfortable. I personally came in for the Laser Skin Tightening because of some lines on my face I wanted to soften. I'm going to continue to go every month because I'm seeing more improvements going to Irina then anything else I've ever done. I highly recommend the Azura Spa to others!!!

Dr. Retterbush is amazing. His connection abilities with patients works very well and he is always…read morereassuring. The practice runs like a will managed facility and is evident while I wait in the patient waiting area and hear staff and patient communication. If you need a dermatologist or are looking to change, Dr. Retterbush is the one to see!

Beware if you have a billing issue. They will screw you. I was treated at University Dermatology 6…read moretimes. The first 5 times, they filed claims with my insurance (UHC) and there no problems. After my sixth visit, they began sending me bills that I owed for the entire amount because my insurance wouldn't pay. I talked with UHC and was told they had not denied payment for that sixth visit because they never received the claim from University Dermatology. I was told by University Dermatology they tried to file this claim unsuccessfully multiple times. But UHC has no record of those claims or denying service for me. In fact, I've been to another dermatologist 4 times since then with no billing problems. University Dermatology has now turned over my bill to a collection service. In essence, University Dermatology wants me to pay because they screwed up filing the claim. I visited the office and tried to meet with the office manager. I wrote a letter documenting my billing history and what UHC said. I had a UHC representative offer to join me on a conference call to discuss and the offer was not accepted. Good luck if there is a problem with your billing.