Soft touch moving made our move easy. Jose and Scott showed up on time, they called ahead and…read morestated the time they would arrive.They moved everything with care, you can tell they didn't rush just to move items but did it with love like it was their own items. We will definitely use SoftTouch again.

I am writing as a repeat customer to express my strong dissatisfaction with Soft Touch Moving and…read moreto document a pattern of poor service, unexpected fees, and unprofessional behavior. Previous Moves: My first two moves with your company cost between $250 and $350 each. The most recent quoted move was significantly higher at a flat $500, with an additional $180 charged in 30-minute increments (rounded up) for any time over the agreed period via the Groupon deal. During the most recent interaction, I was charged unexpected extra fees. When I questioned them, the representative hung up on me. I called back to request assistance in recovering funds through Groupon. The representative again stated that Groupon is a third party and not their problem, then hung up on me a second time. Email from Lisa (for reference): "Thank you for sending this over. We have 6/12 arrival 630-7am. For the Groupon we will need the Groupon redemption code and I can send over our contract and payment link for the trip fee $100 + $40 mileage fee and $90 moving supplies that are required to properly protect and handle your belongings (stretch wrap, mattress bags and tape). On the day of service any additional hours are $180 prorated in 30 minute increments rounded up. Please let me know if you have any questions Thank you Lisa" You may verify yourself whether these additional charges are clearly disclosed in the original Groupon description. Edit after laughable response from owner: I have receipts from th bank showing I received a full refund. No need to lie. Service Issues: * First Move: The crew initially performed a walkthrough and appeared professional. However, after the move was completed, they had forgotten one of my televisions. Despite pointing it out, they offered no solution and simply left. I was forced to arrange separate transportation for the large TV myself. While the crew was polite, the lack of accountability after a walkthrough was unacceptable. * Second Move (No-Show): The movers failed to show up entirely. I filed a dispute with my credit card, which resulted in a full refund. Credit Card Refund Confirmation: "We are writing to inform you that a refund has been initiated in connection with your recent transaction with Soft Touch Moving. After reviewing your dispute and the details provided, we have processed a reversal of the applicable charge. The credited amount will be returned to your account ending in **** within 3-5 business days, depending on your financial institution's posting times. No further action is required from you at this time. If you do not see the refund reflected after the stated timeframe, please contact us so we can assist you further. We appreciate your patience while we completed our review." In summary, I would strongly advise others not to waste their time or money with Soft Touch Moving. The combination of surprise fees, poor communication, unprofessional hang-ups, forgotten items, and no-shows demonstrates a clear lack of reliability and customer service.

Great prices for their gated and secured spaces. Really nice people too! We arrived on a Sunday…read moreand they came out to the property to make sure we fit in our spot and all was good.

We were so pleased with our movers! They did an excellent job! We moved things from Flagstaff to…read moreGilbert. They were on time, professional and very friendly. We would definitely recommend them to anyone! We were sooo happy with our move. We will always use Ato Z Valleywide Movers!

A to Z Valleywide Movers did a fantastic job. Not only were the movers careful with my furniture…read morebut also efficient. Not to mention kind and courteous. Setting up the appointment was very easy and accommodating, putting up with last last minute changes. I will recommend them to others and hire them again should the need arise.

Reasonable trucking parking easy to pay and they give you codes to get in and out. Good place for…read moretruck parking.

Back in October 24 I made a reservation for truck parking at rush truck parking my card was charged…read moreand I was to receive my pw soon well never did had to go park some were else money refunded so on Oct 15 I started a monthly spot. Two days in I drove an engine bolt through my new drive tire the lot was a wrecking yard for 20 years I know of and they laid a few inches of crushed asphault over all the debris and as soon as I run it over it pops up I have buckets after a few months they started making up past due balance. So I canceled all my reoccurring rentals a few days later a new one was opened in my name my info but charged at a non standard amount the system u set it up on only charges for a month or week at 220 a month however the one they set up was to reoccur at 600 for one space so I told them I was leaving when I return if in fact anything is owed i will settle up as soon as I returned and a day later my stuff was towed and lastly when I went to pick up my vehicle it was at a rush auto dealer ship around the corner not even a tow yard it was hidden by other vehicles I will also add i was paid up until 1 31 25 so park at your own risk.

Worked with this office after a recent move to the valley. Quick response and very clear on…read moreexpectations and requirements. Really helped my family get things fixed and understand the valuation protection we had signed up for. Definitely felt like a small office, but liked not getting transferred around and knowing who I was going to talk to

Shady, shady, shady...not sure what they do...they say moving and storage, but they don't move or…read morestore. It's a one person operation, no employees. They say insurance but they don't tell you what agency they work for and a search of the Insurance Commissioner site did not show any insurance license. They somehow are involved with movers who lose and destroy your possessions and then this one woman, "the company," tells you she's not reimbursing you. Check it out...it might be actual fraud.

We recently had a large amount of junk that was left from a homeless encampment in the alley behind…read moreour home. After months trying to get help from City of Phoenix, I ended up talking to the homeless people and convinced them to move. We were still responsible for the junk removal. I put in a request on Yelp to see how much it would cost. Anthony at Red Line Removal & Hauling responded within a couple of hours and said he could be there day offer tomorrow and offered me a very reasonable flat rate. He showed up and did all of the work himself! He was finished in one day, even though it took two trips to the dump. He texted me throughout the day to let me know how it was going. I truly am thankful for all of his hard work and would recommend his business to everyone.

Had an amazing experience with this company. Had a huge pile of dirt that needed to be removed from…read moremy backyard. Very professional and got the job done exactly the way I asked. Was extremely impressed and would recommend!

AZ Junk Removal came highly recommended and rightly so. Brad called me back immediately, set an…read moreappointment to assess our needs within two hours, then had a crew begin working just a few hours later. He kept in touch throughout the process and let us know when the Paris & Tyler would show up. They were on time and worked efficiently and quickly. Paris & Tyler were friendly, engaging and helpful. When the next-door neighbor wanted the swing set in our back patio, instead of taking the swing completely apart for recycling, they did only a partial disassembly and moved the swing onto her driveway, ensuring that the swing could be used again. No complaints, no issues - they understood completely. They even cleaned up the debris from a fallen ceiling, something I hadn't expected them to do - it was such a welcome surprise. I only have one phone call to make should I need removal services again - to AZ Junk Removal. Thank you, Brad, Paris & Tyler - you're the best!

My son passed away and Tyler came out to give us an estimate on removing everything from his…read moreapartment and removal of his vehicle. He was very kind and respectful. We were planning on getting a few bids but as soon as I met Tyler, I hired him immediately. AZ Junk removal did an amazing job. Showed when they said they would and since I was not able to be there in person when they did the job, they reached out to me a few times during the service to check in with me with any questions they had. The price was very reasonable and I would recommend them over and over again.

Kind workers, efficient, and great pricing…read more I had a ton of junk that I needed gone in front of my house. I called up JRN Junk Removal and Jake answered right away and was ready to help me. He was able to make it the same day and got all of my junk removed much quicker than I Expected at a rate that was cheaper than every other service in my area. I will continue using JRN for the foreseeable future!