This is the easiest move we have every had. The movers…read moretexted me and said they were in town earlier than expected and that if we'd like they would come get started. It was great The movers were very professional and friendly. They got a 3 bedroom house and a huge workshop packed up in no time. They were amazing to watch. I WOULD HIGHLY RECOMMEND VALLEY CUSTOM MOVING TO ANYONE THAT NEEDS TO MOVE. They moved us from California to Idaho IF YOU NEED TO MOVE, THIS IS THE ONLY COMPANY I WOULD USE.

These men were awesome movers. They were experienced and showed they knew what they were doing…read more Both on the pickup side and delivery side. There were two sets of men packing the truck and on the end unpacking. I was a little worried about that but, it turned out that everything was great. Both sets of men were friendly and did what I asked as far as packing and unpacking.

Timely, affordable, open communication. Friendly service. Everything went smoothly, no damage to…read moreanything. Highly recommend.

Honestly i had high hopes for this company and I'm really sad that it turned out to be what it was…read more The movers were clearly tired and annoyed, and honestly made me feel uncomfortable in my own home. One of them even talked about opening my upstairs window and throwing everything that's not breakable out of the window. They took apart furniture that did not need to be taken apart and left it taken apart. They also broke one of our TV's. all around a awful experience that cost so much money and now we have to replace a TV on top of it.

I just moved from Richmond, Virginia to Arizona and use this company to help with the move. They…read moremiss quoted me they didn't care for my concerns. They gave Little education on what was going to happen and when I told them about my experience with the movers that they coordinated they pretty much said well that's too bad. You'll have to pay extra. I would never recommend this company to anyone for the care that I received and for the that I got it took them over a week to respond back to my original claim and even then I had to speak to a manager to actually get somebody to talk to me. If 2 grand wasn't enough over budget. Let's just add in the fact that we were extremely dissatisfied. This company is not an advantage. It's a disadvantage do not use. June 2026 move

It does not seem very well organized as a company.Keep trying to upcharge us and make us pay more…read morewithout coming to look at the true volume of what we have to move. Original estimate has now doubled. In fact, we have gotten rid of most of the larger items to save on room.In freight yet the price keeps going up. Predatory.

I hired Better Route Moving to help my elderly mom move from Boise to another city in Idaho, and we…read morehad an amazing experience. They were incredibly communicative and professional, which made me feel very at ease throughout the entire process, especially since I live in another state and couldn't be there in person. This was a tough move with a lot of stairs, and the team was so kind, diligent, and hardworking throughout the entire day. I cannot say enough good things about Eric and his team. They made what could have been a very stressful experience so much easier for both me and my mom. 10/10!

BRM was amazing from start to finish. The movers were careful with my belongings, friendly, and…read morerespectful. The movers were rockstars hauling my furniture to a second level apartment. I would use them again in a heartbeat.

I needed a chest and a armoire taken upstairs, about a 10 min use of muscle. The company stated…read morethey charge $150/hr with a 3 hour minimum. Quite high for my need I thought so I passed. Would i request them for other work? Not based on their fee for my need.

We recently used this company for our move from CA to Idaho. The entire process went smoothly,…read moreTyler was super helpful answering all my questions leading up the move date. Paul, who literally worked so hard to safely pack my entire home into the moving truck. He communicated with us the whole way to Idaho, and overall was super great to work with. Paul and his helper (I can't remember his name) were so great unpacking my items into my new home. And the price was reasonable for sure, it was worth every penny to eliminate the stress of moving and having to do it yourself. I highly recommend this company for all your moving needs.

I didn't use them as I was trying to save money an we did it ourselves......much more work I'm…read moresure! They were right on my call and called me back too make sure I didn't need them. Gave me a quote immediately and followed up right after. I appreciate that! Thank you!

In 2025 I hired these guys to move me 5 miles. From a 2 bedroom condo not even 1000 sq ft. To a…read moresingle level home 900 sq ft. I'm elderly btw and I was so scammed. It took these guys almost 9 hours to pack and unload. One guy was a hard worker but he was doing all the work. The other guy was on his phone 80% of the time, moved like a turtle, and used my bathroom several times and one time was in there for 30 minutes. Then they took a 30+ minute lunch break (that I was charged for) About this time I was livid. I was charged over $1500!!!! Elder abuse at its core. When I called the office they refunded me $300 big whoop. Worst move of my life. The company I used before them to move me into that condo charged me $600 without any breakage and damage to my things. I have warned so many to stay away from this company! After all this time the move still makes me want to cry.

We hired Cross Town Movers after talking with a few other companies in the valley. I spoke with…read morethe manager who was able to give me a quote over the phone and schedule me for the day I needed without issue. I had to reschedule once and there was no issue. I can tell you his pricing was better than everyone else's and he was much more accurate at estimating time needed then any other company I spoke with. I met with the team of movers at our storage unit and they were there and ready to work before I got there. I showed them the three storage units we had and was told it wouldn't take long. They even turned in my keys with the storage unit so I wouldn't have to stay while they loaded everything. It took them an hour and a half to load everything, which was absolutely incredible. They met me at the new house, did a quick walk through and started to unload. They even helped us to unload the POD we had in the driveway. These guys were awesome! Professional, helpful, and willing to do whatever needed to ensure our experience with Cross Town was top notch. The overall move took only 4 hours, which was less than was bid. The bill was exactly what I expected, no hidden costs, and the team was beyond my expectations. I cannot thank Evan, Elliott, Paul, Zac and Andrew enough!

Beware of using this company to move The first time the move…read moretook about 4 hours. 3 flights of stairs 2b to a one room upstairs in a house. erything went well. Fee reasonable. Then I requested another move within a year from same upstairs room to a 2bd apt. The first team was late. About midway into loading the truck, I was told there was a problem with the first team not competently loading their truck fast enough, then causing a SECOND team to show up at the destination. This was going to be betterand faster and should cost about the same as last time. NO. The first team failed me. (One of the team members kept going into the moving truck and taking vape hits. Now, I didn't think too much of that at the time. Thought it might help him enjoy his job better?) ugh. Then I overhear a comment saying "There's so much little stuff." Really? since when do movers bitch...lol So the second team was in and out and done by dark. There was some time where the apt peeps messed up and had to wait, but. Still, I was charged $1650 for this ridiculous move. (I was shocked. I have never in my life paid close to that.) I did make a comment about what it would be to move a house. $20,000? Really? so toss in the bucket fee to these guys. and I tipped them too. will I ever learn. Anyway, Double charged for DOUBLE THE TROUBLE. I will never use them again nor recommend. I am moving next year and happy to try someone else.

Trust a fro is fast honest and wonderful movers they were spectacular couldn't as for better in any…read morerespect i highly vslue their work!!

From the owner: We are Boise's most trusted moving company, offering labor, packaging, storage, and transportation…read moreservices for residential and commercial moves. We make everything easier for you. Our fast and safe moving services cover all your needs. We provide local and long-distance relocations for residential and commercial moves. So whether it's big or small, near or far, personal or professional, you can trust us to handle your belongings with care and efficiency, every step of the way. We take the stress and hassle out of moving, ensuring a smooth transition no matter the distance and no matter the job. From labor-only assistance to full-service relocation, you can trust us with all your moving needs in Boise and beyond. We offer comprehensive packing services and secure storage options, all at affordable rates. So if you need storage during your transition, we've got your covered there too. We securely pack, protect, and transport your belongings with care, whether you're moving around Boise, across the entire Treasure Valley, or even between states. We'll make your residential or commercial move quick, safe, and affordable.

This was my first time using U-Pack and I can tell you they were absolutely wonderful! Previously I…read morehad used a competitors company that move and they were almost double the price I paid at U-Pack! I did not have a single issue with U-Pack. They called me about an hour (like they said they would) before their arrival to drop the trailer off. I loaded it in 2 days and called for pickup. They were accommodating from the word go ! I kept having to change the delivery date and they were always more than happy to work with me. Always professional, happy, knowledgeable. I will most definitely use their services again ! Thank you !

One star is generous! They do not deliver on their stated delivery date. I just got a call from…read morethe mover who is going to deliver and unload them tomorrow, and again access to my boxes they will be delayed because someone called in sick. They misrepresent the capacity of each U box and when you realize you need more then they put off your delivery date without informing you of that fact.. U-Haul is great, although, I would give U-boxes a sub zero review if I could do so. From start to finish the entire experience was inadequate to say the lest. Moving in and of itself is stressful, they added to that stress.

Wow.. I'm completely blown away by Top Shelf Moving & junk removals service. I just moved to Idaho…read moreand desperately needed last minute help! ERIC showed up within the hour by himself because the rest of the team were busy with other jobs! Eric was determined and didn't give up.. he was GOINGGG TO get my couch into my house... Sure enough the 2 of us carried it up 4 flights of stairs.. "with him doing most of the lifting of course cuz I'm just a girl!!!!!" Because the couch couldn't fit in the elevator.. He is absolutely incredible! It's no wonder this business has 5 stars. They deserve 100 more! Whenever i choose to move i will without a doubt call Top Shelf again! Thank you so much for the above and beyond service!

I requested info and within minutes received a very friendly message, quote within my budget, and a…read moreprofessional follow up call. My demo project was completed and all items hauled away with two hours of an original project request. Very impressed with the entire experience! Hubby is going to be thrilled!!